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Analyzing Consumer Perception of The Goods Dept Store at Plaza Indonesia

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Analyzing of Consumer Perception of Department Store ( The Case Study of The Goods Dept Store,

Plaza Indonesia, Jakarta) Page 89 of 115

Muhammad Haritsah Suryo Tutuko

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Berman and Evans (1992) ―International Service Offerings by Catalogue Retailers‖

by ME Samoulis (1996)

Lucas Bush and Gresham (1994) ― Retail Cycle Time : A Customer Transaction Perspective‖ by AJ Morgan

Pintel and Diamond (1971) ―Retailing‖ Prentice-Hall (Englewood Cliffs,NJ) Kotler, Philip and Armstrong ,Gary(2005) ―Principles of Marketing 11th edition‖

Pearson Education

Gunter and Furnham (1992),‖Segmentation –Targeting – Positioning‖ Journal by Jorge A.Restrepo

Asker (1996),‖A Study into developing strategies for Internationally Competitive Irish-owned Consumer Brands‖ Journal by A Occurs.

L Wood (2000), ―Brands and Brand Equity : Definition and management‖.

Munfaridin, M (2010) ―Analisis Pengaruh Kesadaran Merek,Asosiasi Merek, dan Persepsi Kualitas Terhadap Minat Mereferensi Sepeda Motor Suzuki‖.

Ginting, Gloris Gita Putri (2005) ―Jurnal Perlindungan Hukum dalam Bidang Merek‖

Masyita, Nurul Aini (2008) ―Analisis Efektifitas Iklan televisi Citra Hand and Body Lotion (Versa Ku telah Dewasa) Terhadap Brand Image (Studi Kasus di Kota Bogor)‖.

Hasanah, Emy (2009) ―Studi Mengenai Brand Loyalty dalam Meningkatkan Brand Equity‖.

Gordon, Fullerton (2005) ―The Impact of Brand Commitment on Loyalty to Retail Service Brands‖.

Mustafa, Tepeci (1999) ―Increasing Brand Loyalty in The Hospitality Industry‖ MCB Up Ltd.

Jalivand, MR (2011) ―The Effect of Brand Equity Components on Purchase Intention‖.

Muryanti, Febriana Astri (2009) ― Pengaruh Brand Perceived Quality dan Promosi Penjualan Terhadap Kepuasan Pelanggan Pengguna Ponsel Nokia Pada Mahasiswa FKIP Akuntansi‖.

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Analyzing of Consumer Perception of Department Store ( The Case Study of The Goods Dept Store,

Plaza Indonesia, Jakarta) Page 90 of 115

Muhammad Haritsah Suryo Tutuko

Netemeyer G Richard (2004) ―Developing and Validating Measures of Facets of Customer- Based Brand Equity‖.

Leone, Robert R (2006) ―Linking Brand Equity to Customer Equity‖.

Gabor,MR (2009) ―Management&Marketing‖.

Ali Muhidin,Sambas & Abdurahman, Maman (2009) ―Analisis Korelasi,Regresi, dan Jalur dalam Penelitian‖. Pustaka Setia.

Solomon, Marshall, & Stuart (2009) ― Marketing Real People, Real Choices‖.Prentice Hall.

Erdogan, Zafer (2010) ― Effects of Ethnocentric Tendency On Consumers Perception of Product Attitudes for Foreign and Domestic Products‖.

WEBSITE:

http://www.emeraldinsight.com/journals.htm?articleid=1572891&show=pdf http://jurnal.pdii.lipi.go.id/admin/jurnal/31074358.pdf

http://jurnal.pdii.lipi.go.id/admin/jurnal/31052546_1693-7074.pdf http://eprints.undip.ac.id/22646/1/Skripsi_Munfaridin_C2A606073.PDF http://experiencefestival.com/wp/article/strategic-marketing

http://eurekafacts.com/STPArticle.pdf

http://www.asearchonline.com/CaseStudy?InternetMarketingCaseStudy.pdf http://thegoodsdept.com/2010/12/monstore/

http://www.heymonstore.com/

http://indonesianbrands.com/berita-145-brodo-footwear.html http://www.canvas-living.com/#/About

http://www.voyejstore.com/index.php/abo

http://www.ksleconsulting.com/selling-fashion-online/product-assortments/

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