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APPRENTICESHIP REPORT
PT. PELINDO MULTI TERMINAL BRANCH DUMAI
MONICA PUTRI 5404181138
INTERNATIONAL BUSINESS ADMINISTRATION STUDY PROGRAM
BUSINESS ADMINISTRATION DEPARTMENT STATE POLYTECHNIC OF BENGKALIS
BENGKALIS – RIAU
2022
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ACKNOWLEDGEMENTS
Thanks to Allah SWT who has given strength and fluency so that the author can complete the Job Training in PT. Pelindo Multi Terminal Branch Dumai.
Job Training is one of the activities that must be taken in the International Business Administration Study Program, which aims to apply the knowledge that have gained in the classroom to the work environment.
The author realizes that the implementation of the Job Training activities and the writing of this apprenticeship report cannot be completed without support and assistance from various parties. On this occasion the author would like to thank:
1. Mr. Johny Custer, S.T..M.T. As the Director of Bengkalis State Polytechnic.
2. Mr. Armada, S.T..M.T as Deputy Director 1 of Polytechnic of Bengkalis 3. Ms. Supriati, S.ST.,M.Si. As Chairman of the Department of Business
Administration.
4. Ms. Wan Junita Raflah,B.Sc.,M.Ec.Dev. As Head of Study Program International Business Administration
5. Mr. Hutomo Atman Maulana. S.Pd., M.Si. as the Supervisor and the Former Head of Study Program International Business Administration.
6. Mr. Alkadri Perdana, B.IT., M.Sc as the Coordinator of Apprenticeship of International Business Administration.
7. Mr. Khoiruddin Lubis, as General Manager of PT. Pelindo Multi Terminal Branch Dumai.
8. Mr. M. Ikhlas, as Deputy Branch Manager Operasi of PT. Pelindo Multi Terminal Branch Dumai.
9. Mr. Jefriansyah, as Deputy Services Operation PT. Pelindo Multi Terminal Branch Dumai.
10. Ms. Dian Occenty, as Deputy Support Operation of PT. Pelindo Multi Terminal Branch Dumai.
11. Mr. M. Fadhli, as Deputy Technique Operation PT. Pelindo Multi Terminal Branch Dumai.
iv 12. Mr. Rilly Feranda, as Job Training Supervisor in the company PT. Pelindo Multi
Terminal Branch Dumai.
13. Both of my beloved parents (Alm. Syaifiul and Erna) who always provide prayer and support to the author, both morally and materially.
14. Along with the staff and employees at the company PT. Peindo Multi Terminal Branch Dumai.
The author realizes that this work practice report (KP) is still far from perfect, therefore the author expects constructive criticism and suggestions to improve the perfection of the report in the future. Hopefully this report is useful for all of us.
Bengkalis, June 30th 2022
MONICA PUTRI NIM. 5404181138
v TABLE OF CONTENT
COVER TITLE ... i
VALIDATION FORM... ii
ACKNOWLEDGEMENTS ... iii
TABLE OF CONTENTS ... v
LIST OF TABLES ... vii
LIST OF FIGURES ... viii
LIST OF APPENDICESS ... x
CHAPTER I INTRODUCTION ... 1
1.1 Background of the Apprenticeship ...1
1.2 Purpose of the Apprenticeship ... 2
1.3 Significances of the Apprenticeship ... 2
CHAPTER II GENERAL DESCRIPTION OF THE COMPANY ... 4
2.1 Company Profile ... 4
2.1.1 History of PT Pelindo Multi Terminal ... 5
2.2 Vision and Mission ... 6
2.2.1. Vision ... 6
2.2.2. Mission ... 6
2.3 Kind of Business ... 7
2.4 Organization Structure ... 8
2.5 The Working Process ... 9
2.6 Document Used for Activity ... 10
CHAPTER III SCOPE OF THE APRENTICESHIP ... 17
3.1 Job Description ... 17
3.2 Place and time of the Apprenticeship ... 18
3.2.1 Place of the Apprenticeship ... 18
3.2.2 Time of the Apprenticeship ... 18
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3.2.3 Kind and Description of Activitys ... 18
3.3 System and Procedures... 26
3.3.1 System ... 26
3.3.2 Procedures ... 26
3.4 Obstacle and Solution of the Apprenticeship ... 48
3.4.1. Obstacle of the Apprenticeship ... 48
3.4.2. Solution of the Apprenticeship ... 48
CHAPTER IV RESULT AND DISCUSSION ... 49
4.1 Conclusion ... 49
4.2 Suggestion ... 50
REFFERENCES ... 51
APPENDICES ... 52
vii LIST OF TABLES
Table 3.1 Practice of Work Schedule ... 18
Table 3.2 Daily Activity of March 01st,2022 to March 04th, 2022 ... 18
Table 3.3 Daily Activities of March 07th, 2022 to March 11th, 2022 ... 19
Table 3.4 Daily Activities of March 14th, 2022 to March 18th, 2022 ... 19
Table 3.5 Daily Activities of March 21th, 2022 to March 25th, 2022 ... 19
Table 3.6 Daily Activities of March 28th, 2022 to March 31th, 2022 ... 20
Table 3.7 Daily Activity of April 01st, 2022 to April 08th, 2022 ... 20
Table 3.8 Daily Activities of April 11th, 2022 to April 15th, 2022 ... 21
Table 3.9 Daily Activities of April 18th, 2022 to April 22th, 2022 ... 21
Table 3.10 Daily Activities of April 25th, 2022 to April 29th, 2022 ... 22
Table 3.11 Daily Activities of May 01th, 2022 to May 06th, 2022 ... 22
Table 3.12 Daily Activities of May 09th, 2022 to May 13th, 2022 ... 22
Table 3.13 Daily Activities of May 16th, 2022 to May 20th, 2022 ... 23
Table 3.14 Daily Activities of May 23th, 2022 to May 27th, 2022 ... 23
Table 3.15 Daily Activity of May 30th, 2022 to May 31th, 2022 ... 24
Table 3.16 Daily Activities of June 01st, 2022 to June 03th, 2022 ... 24
Table 3.17 Daily Activities of June 06th, 2022 to June 10th, 2022 ... 24
Table 3.18 Daily Activities of June 13th, 2022 to June 17th, 2022 ... 25
Table 3.19 Daily Activities of June 20th, 2022 to June 24th, 2022 ... 25
Table 3.20 Daily Activities of June 27th, 2022 to June 30th, 2022 ... 26
viii LIST OF FIGURES
Figure 2.1 Organizational Structure of PT. Pelindo Multi Terminal ... 8
Figure 2.2 Application letter for tools/miscellaneous services ... 10
Figure 2.3 Incoming Letter ... 11
Figure 2.4 Disposition Sheet ... 12
Figure 2.5 Application letter/extension of delivery card ... 13
Figure 2.6 Application for receiving card ... 14
Figure 2.7 Satatement Of Fact ... 15
Figure 2.8 SPK Trucking ... 16
Figure 3.1 Flowchart in Application for services/miscellaneous (Letter 1C) ... 27
Figure 3.2 Documentation Application for services/miscellaneous ... 28
Figure 3.3 Flowchart Entering Incoming Letter ... 29
Figure 3.4 Documentation Entering Incoming Letter ... 30
Figure 3.5 Flowchart Record the Disposition Sheet ... 31
Figure 3.6 Documentation Record the Disposition Sheet ... 32
Figure 3.7 Flowchart Make a Delivery Card ... 33
Figure 3.8 Documentation Make a Delivery Card ... 34
Figure 3.9 Flowchart Make a Receiving Card ... 34
Figure 3.10 Documentation Make a Receiving Card ... 35
Figure 3.11 Flowchart Making Official Notes ... 36
Figure 3.12 Documentation Making Official Notes ... 37
Figure 3.13 Flowchart Doing Receipt Match ... 38
Figure 3.14 Documentation Doing Receipt Match ... 39
Figure 3.15 Flowchart Make Monthly TBS B/M Operational Details ... 39
Figure 3.16 Documentation Make Monthly TBS B/M Operational Details ... 40
Figure 3.17 Flowchart ATK Expenditure ... 41
Figure 3.18 Documentation ATK Expenditure ... 42
Figure 3.19 Flowchart Recording SPK in the Expedition Book ... 42
Figure 3.20 Documentation Recording SPK in the Expedition Book ... 43
Figure 3.21 Flowchart Stamp D/O Book ... 44
ix Figure 3.22 Documentation Stamp D/O Book ... 44 Figure 3.23 Flowchart Archive Container Activities ... 45 Figure 3.24 Documentation Archive Container Activities ... 46 Figure 3.25 Flowchart Archiving for Loading and Unloading Activities at
Dumai Port ... 47 Figure 3.26 Documentation Archiving for Loading and Unloading Activities at
Dumai Port ... 47
x LIST OF APPENDICESS
Appendix 1: Application Letter for Practical Work ... 52
Appendix 2: Application Reply Letter ... 53
Appendix 3: Company Appraisal Sheet ... 54
Appendix 4: List of Apprenticeship Attendance Sheet ... 55
Appendix 5: Apprenticeship Statement Letter ... 59
Appendix 6: Apprenticeship Certificate... 60
Appendix 7: Daily Activities ... 61