With this letter we hereby want to inform you that the Institute for Management is organizing a seminar on “Customer relationship management” on 26th of October, 2014. The seminar will gather eminent speakers and scholars engaged in the management of customer relations. We are using this opportunity to invite you to participate to this event.
It would be our great honor if you can come to this seminar. In a case your agenda does not allow you to attend this seminar we would appreciate if you can appoint your one of your distinguished colleagues to represent your Institution in the seminar.
Since the seminar is indented to provide a platform for exchange of best practices in the implementation of CRM systems, we believe if will provide enriching experience for all of the participants.
In the enclosure you can find draft agenda of the seminar and registration form. Please complete full details on the attached RSVP and return by the 3rd of July. Unfortunately we are not in position to accept replies received after this date.
We eagerly await you participation in the seminar
Thanks and regards
