By
Stefanus Christian Prawira 13412026
BACHELOR’S DEGREE in
ACCOUNTING
BUSINESS ADMINISTRATION AND HUMANITIES
SWISS GERMAN UNIVERSITY EduTown BSD City
Tangerang 15339 Indonesia
Revision after the Thesis Defense on 26 July 2016
Stefanus Christian Prawira STATEMENT BY THE AUTHOR
I hereby declare that this submission is my own work and to the best of my knowledge, it contains no material previously published or written by another person, nor material which to a substantial extent has been accepted for the award of any other degree or diploma at any educational institution, except where due acknowledgement is made in the thesis.
Stefanus Christian Prawira
____________________________________________
Student Date
Approved by:
Alfiandri M.Acc, CA.
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Thesis Advisor Date
Eric Jos Nasution MBA, MA, PhD.
____________________________________________
Dean Date
Stefanus Christian Prawira ABSTRACT
HUMAN RESOURCES, PERFORMANCE MEASUREMENT SYSTEMS AND UNIVERSITY PERFORMANCE IN SWISS GERMAN UNIVERSITY
By
Stefanus Christian Prawira Alfiandri M.Acc, CA.
Thesis Advisor
SWISS GERMAN UNIVERISTY Bumi Serpong Damai
Performance measurement systems (PMS), as an integral part of management control systems (MCS), could be applied diagnostically and interactively. When employed diagnostically, they are used to compare actual performance against pre-set targets.
When employed interactively, they are used to communicate, debate, or challenge the underlying assumptions and action plans that drive an organization’s activities.
Performance measurement systems have important roles and functions in controlling human resources, which comprises the processes of measuring, evaluating and rewarding performance. As the need to maintain and improve the quality of intellectual capital i.e., human resources or human capital in a knowledge based industry, such as a university is high, this study will be focusing on performance measurement systems implementation, both diagnostically and interactively, towards a university’s human capital in order to improve university performance in Swiss German University.
Keywords: Performance Measurement System, Human Resources, Human Capital, University Performance.
Stefanus Christian Prawira
© Copyright 2014 by Stefanus Christian Prawira
All rights reserved
Stefanus Christian Prawira DEDICATION
I dedicate this works for my parents and my little brother.
Stefanus Christian Prawira ACKNOWLEDGEMENTS
Firstly, I would like to thank God for His blessings throughout this four years university period, especially for the OFSE and thesis completion.
Secondly, to my precious and irreplaceable family: Mr. Alex Steve Leo, Mrs. Sri Hartiwi Tirtajoewana and Mr. Timotius Christian Ksatria for their infinite support and motivation to pursue my dreams and to finish my study and especially for giving me the chance to had a study and internship in Germany last year, which is a very valuable and priceless experience to me in my life.
Thirdly, I would like to thank Mr. Alfiandri M.Acc, CA. as an amazing and passionate thesis advisor, for his previous knowledge, time and patience during the completion of this thesis. Also, to all Accounting lecturers who had been shared their knowledge to the accounting students.
Fourthly, to the best thesis mate ever: Ms. Amalia Khaeriah Abidin, for helping and supporting each other during the thesis-writing period.
Finally, special thanks to Accounting Batch 2012: Ms. Amalia Khaeriah Abidin, Mr.
Febrian Ivan, Ms. Mita Restiana, Mr. Mohammad Arif Akbar, Mr. Muhammad Restoe Putra, Ms. Stella Sudianti Pranajaya, Mr. Syafta Adriatama and Mr. Yaga for these four years ups and downs being together and for all the memories we have shared together.
Stefanus Christian Prawira TABLE OF CONTENTS
Page STATEMENT BY AUTHOR………
ABSTRACT………..
DEDICATION………..
ACKNOWLEDGEMENTS………..
TABLE OF CONTENTS………...
LIST OF FIGURES………...
LIST OF TABLES……….
CHAPTER 1 – INTRODUCTION………...
1.1 Background………..
1.2 University in Indonesia………
1.3 Research Problem……….
1.4 Research Objectives……….
1.5 Research Questions………..
1.6 Significant of Study……….
1.7 Scope and Limitation………...
1.8 Thesis Structure………...
CHAPTER 2 – LITERATURE REVIEW……….
2.1 General Theories………...
2.2 Previous Studies………...
CHAPTER 3 – RESEARCH METHODS……….
3.1 Population and Sampling……….
2 3 5 6 7 9 10 12 12 15 17 18 18 18 18 19 20 20 33 44 44
Stefanus Christian Prawira 3.3 Theoretical Framework………
3.4 Method of Data Analysis……….
3.5 Hypothesis………...
CHAPTER 4 – RESULT AND DISCUSSION………
4.1 University Overview………...
4.2 Result and Analysis……….
CHAPTER 5 – CONCLUSION AND RECOMMENDATION………..
5.1 Conclusion………..
5.2 Recommendation………....
GLOSARY………...
REFERENCES……….
APPENDICES……….
APPENDIX A…..……….
APPENDIX B………....
APPENDIX C………
CURRICULUM VITAE………
45 46 47 48 48 50 62 62 64 66 67 70 70 74 79 80
