The development of Islamic economics and finance is not only about commercial matters, but also about social finance (such as zakat, infaq and waqf). On behalf of the IIUM Institute of Islamic Banking and Finance (IIiBF), the International Islamic University of Malaysia, I would like to congratulate the University of Darussalam, UNIDA Gontor, for successfully organizing and hosting the 7th ASEAN International Universities Conference on Islamic Finance of Islam. (AICIF 2019). The theme of the conference "Revival of Islamic Social Finance to Strengthen Economic Development Towards a Global Industrial Revolution" highlights the outstanding contributions and guidance of our beloved Prophet Muhammad (pbuh) on his various endeavors for social welfare and sustainable development policies. social.
These efforts have led to the remarkable economic development of Islamic societies, which must be emulated by our leaders today in the Islamic banking and finance industry. Although there is a remarkable growth and expansion of the Islamic finance industry today, a pertinent issue to highlight is the role and contribution of Islamic finance in achieving socio-economic goals of society. This event has a theme that emphasizes the revival of Islamic social finance to strengthen economic development after a global industrial revolution.
By strengthening the knowledge of Islamic social economics, it will hopefully be able to improve analytical skills to improve the welfare of Muslims. On this occasion, the 7th AICIF raised the theme Revival of Islamic Social Finance to Strengthen Economic Development Towards a Global Industrial Revolution. The conference theme "Revival of Islamic Social Finance to Strengthen Economic Development Towards a Global Industry Revolution" could not be more current and promising.
It is a privilege for Tazkia University College of Islamic Economics to co-host the 7th ASEAN Universities International Conference on Islamic Finance which was held on December 3 and 4, 2019 at the University of Darussalam Gontor. Tazkia University College of Islamic Economics is a pioneer of the development of Islamic economics and finance in Indonesia. Tazkia University College of Islamic Economics has contributed to the development of Islamic Economics and Finance in Indonesia since 2 decades.
We congratulate the University of Darussalam Gontor as a host of this conference and wish for the smooth running of this event so that the 7th AICIF theme "Revival of Islamic Social Finance to Strengthen Economic Development after a Global Industrial Revolution" is achieved together can be. Annas Syams Rizal Fahmi1 and Fikri Muhammad Arkhan2 ..40 DEFINITION OF ISLAMIC MUTUAL FUNDS AS AN INDICATOR OF THE. Abdelrahim El-Brassi1, Syed Musa Alhabshi2, Anwar Hasan Abdullah Othman3 ..48 THE STATEMENT OF ISLAMIC FINANCE AND THE IMPACT IN THE.
Hendar1 ..93 EASY SUSTAINABILITY THROUGH KNOWLEDGE MANAGEMENT OF ISLAMIC SOCIAL FINANCE: THE EXPERIENCE OF UNIVERSITAS DARUSSALAM GONTOR, INDONESIA. This study aims to develop a concept of Islamic Longevity Learning (I3L) to increase Adaptive Selling Capability (ASC). The concept of motivation is the basis for the emergence of the concept of Islamic Longevity teachings.
Someone who has the spirit of Islamic Longevity Learning sees themselves as part of a community that needs each other.
Adaptive Selling Capability
Limbu, Jayachandran, Babin, & Peterson, 2016) use several indicators such as: likes to experiment with different sales approaches, flexible in using the used sales approach and understanding the differences between one customer and another . From the results of explorations about previous indicators of adaptive selling, it can be concluded that most researchers put more emphasis on the method and not on their interactions. Wong, Liu, & Tjosvold, 2015b) measured adaptive selling with several indicators such as: when the sales approach used is not successful, easily changes to other approaches, likes to experiment with different sales approaches, very flexible in use of sales approaches, easy to use a variety of sales approaches, trying to understand the differences between one customer and another.
Based on several indicators from previous studies, to then measure the variable adaptive selling ability, this study uses indicators such as: (1) conducting experiments using several different approaches, (2) very flexible in the use of sales methods, (3 ) respond to change sales methods, (4) easily change sales methods.
Doing the Best Spirit and Adaptive Selling Capability
7th AICIF UNIDA Gontor, Indonesia, 3 and 4 December 2019 | 8 situation demands it, very sensitive to client needs, understand that one client is different from other clients, self-confident when it is necessary to change presentations that were previously planned. They realize that the best measure is dynamism, so they must always adapt and improve. A salesman who has a spirit of continuous improvement will eagerly develop his potential, knowing that God will not change people's destiny unless people try to change it (Holy Qur'an: 13:11).
If this understanding has permeated the salesperson, then they will benchmark the sales team members within the framework of the process of exploiting and exploring information on how to find new ways to serve customers by continually experimenting and modifying the sales method until the best method is found. To improve their adaptive selling ability, they take responsive wisdom from the mistakes and successes they and the sales team make. This continuous improvement process will accumulate and form experiences that can be used as a basis for improving adaptive selling skills.
Very experienced salespeople will know how to make certain patterns that will guide them when dealing with customers in similar situations. P2: A salesperson who has the spirit to improve his sales methods will constantly acquire more and better knowledge through the process of exploring and exploiting his resources, so that he will be better able to experiment and change his sales methods flexibly and responsively to the conditions that arise. .
Asking Others Spirit and Adaptive Selling Capability
7th AICIF UNIDA Gontor, Indonesia, 3 and 4 December 2019 | A 10 seller who has the spirit of Islamic long-term learning is motivated to ask others in the form of sharing knowledge and donating knowledge. When asking questions, the salesperson is very enthusiastic about inviting sales team members to do their best, reminding them to use good language and leading by example first. This is based on the spirit that when a salesperson has mastered a unique knowledge of how to sell, then they think that the members of one team must also master the same knowledge.
In the long run, the accumulation of acquired knowledge that will be transmitted to each other will increase his skills, including adaptive selling ability. By asking others, the salesperson receives information from many sources through the sharing of tacit knowledge so that they understand more about what to do and what not to do in adaptive selling with all its consequences. A salesperson must be flexible in coping with any changes that occur at any time in the field.
By asking about the activities of others, tacit knowledge about how to experiment and adapt sales methods in a responsive and flexible manner, previously in the minds of each individual, is explored and disseminated to the members of the sales team. P3: A salesperson who has the spirit of asking others more actively in inviting sales team members to do their best through knowledge sharing and knowledge donation will gain more and better knowledge of how to experiment and sell methods in a responsive manner and flexible manner to adapt to the circumstances encountered. Through the activities of helping others, each individual in the team can overcome the shortcomings of other team members, so that their adaptive selling ability becomes more perfect.
In this activity, senior salesperson can provide tacit knowledge on how to deal with diverse customers. This means the ability to adapt sales methods based on situations and conditions requires several experiments to find the best formula for each customer. By helping others, the experience gained by each individual can be transferred to accelerate the increase in the adaptive selling abilities of each sales team member.
P4: Salesperson who has the spirit of helping others actively helps members of the sales team without being asked and without expecting anything in return. Through this activity, there will be a process of mutual knowledge sharing and knowledge donation, so more information will enable him to experiment and change sales methods flexibly and responsively according to the conditions he encounters. 7. AICIF UNIDA Gontor Indonesia, 3 and 4 December 2019 | 12 Figure: Proposition between Islamic long-term learning and adaptive sales ability.
CONCLUSION
Role of Adaptive Selling and Customer Orientation on Salesperson Performance: Evidence from Two Distinct Markets of Europe and Asia. Comment on the role of receptive and expressive influence tactics and behavior in personal selling process. 2004&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&genre=article&sid=ProQ:Pr oQ:ibssshell&atitle=Comment+on+role+of+receptive+and+expressive+inf lu.
Effects of emotional labor and adaptive selling behavior on job performance In the service industry, frontline personnel play a significant role in satisfying customer expectations. A multilevel model for effects of social capital and knowledge sharing in knowledge-intensive work teams.
