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(1)Session 11. Decision Making. Decision Making Fall 2008 Leadership & Management. (2) Contents 1. Decision Process. 2. Decision Criteria 3. Decision - a nature of judgment. 4. What do we mean by criteria? 5. Consequences of a decision 6. Adaptive Process 7. Control Loops Decision Making Fall 2008 Leadership & Management. (3) Decision Process Input. Decision. Output. Quality of output is independent from input: 1. What are the time constraints?. 2. To what extent is data reduction necessary as part of the input function? 3. Is the type of input related to the number of alternatives available?. Decision Making Fall 2008 Leadership & Management. (4) Decision Process. Decision Making Fall 2008 Leadership & Management. (5) Decision Process. Decision Making Fall 2008 Leadership & Management. (6) Decision Process. Decision Making Fall 2008 Leadership & Management. (7) Decision Process (3) Reduction of data is important - If you can reduce the data into a form which you can handle,. then the time for decision making will decrease - Your role? What are they? - ex?. Decision Making Fall 2008 Leadership & Management. (8) Decision - Block diagram. Decision Making Fall 2008 Leadership & Management. (9) Decision Criteria Decision implies : (by Roy, R. H.) Concept of relative goodness rather than perfection Ever-Presence of conflicting values “Investment Character” Quality of feasibility Social-historical framework is needed Decision Making Fall 2008 Leadership & Management. (10) Decision Criteria Therefore middle class manager should know that - Decision is ① interlocking ② interdependent ③ any decision is better than no decision. Decision Making Fall 2008 Leadership & Management. (11) Decision - a nature of judgment (Simon, H. A.) • Value judgment a decision held towards a selection of final goals. • Factual judgment a decision held towards an implementation of such goals. Decision Making Fall 2008 Leadership & Management. (12) What do we mean by ‘criteria’? • Factual Proposition Statements about observable world. • Ethical Proposition Statements which can not be tested. Decision Making Fall 2008 Leadership & Management. (13) Consequences of a Decision • Public administrator - final responsibility lies in the legislative body. • Private administrator - final responsibility lies in the board of directors. (stock holders). Decision Making Fall 2008 Leadership & Management. (14) Simon says, 1. Decision is a compromise 2. Alternative (that finally selected) never permits perfection 3. Simulation limits are important 4. Balance or sacrifice are needed 5. Decision is a vertical process Why? - think that. a. Coordination b. Decision c. Accountable 6. Coordination in procedure Decision Making Fall 2008 Leadership & Management. (15) Adaptive Process - Alias of decision process,. - Management Exception Function There are two types of errors: casual & non-casual When a non-casual error occurs, you enter the adaptive process Symptom : S.D. - X moves together If you want to see the error taking place, then you must use a control function to alleviate the problem. Over time, the control process tends to tighten the limits on the Error. Decision Making Fall 2008 Leadership & Management. (16) Adaptive Process Adaptive process is : a learning - feedback a prediction is “wrong” is a valid concept. Decision Making Fall 2008 Leadership & Management. (17) Control loops • Formal (Secondary) loops. - planning & policy estimation, long range planning. • Informal (Primary) loops - decision making at the operating level time element often does not allow decision making at higher level. Decision Making Fall 2008 Leadership & Management. (18) Session 11 Summary. FallFall 2008 Leadership && Management 2008 Leadership Management. (19)

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