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Accepted Manuscript

Detecting Prominent Microblog Users over Crisis Events Phases Imen Bizid, Nibal Nayef, Patrice Boursier, Antoine Doucet

PII: S0306-4379(17)30226-0

DOI: 10.1016/j.is.2017.12.004

Reference: IS 1269

To appear in: Information Systems Received date: 14 April 2017

Revised date: 11 December 2017 Accepted date: 15 December 2017

Please cite this article as: Imen Bizid, Nibal Nayef, Patrice Boursier, Antoine Doucet, Detect- ing Prominent Microblog Users over Crisis Events Phases, Information Systems (2017), doi:

10.1016/j.is.2017.12.004

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ACCEPTED MANUSCRIPT

ACCEPTED MANUSCRIPT

Highlights

• A novel phase-aware microblog users modeling approach is proposed

• Prominent microblog users are predicted at an early stage of each event phase

• Our model is experimented using real-world data

• Direct access to the relevant and exclusive information during crisis events

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ACCEPTED MANUSCRIPT

ACCEPTED MANUSCRIPT

Detecting Prominent Microblog Users over Crisis Events Phases

Imen Bizida,1,, Nibal Nayefa, Patrice Boursiera, Antoine Douceta

aL3i, University of La Rochelle

Abstract

During crisis events such as disasters, the need for real-time information retrieval (IR) from microblogs becomes essential. However, the huge amount and the va- riety of the shared information in real time during such events over-complicates this task. Unlike existing IR approaches based on content analysis, we pro- pose to tackle this problem by using user-centric IR approaches with identifying and tracking prominent microblog users who are susceptible to share relevant and exclusive information at an early stage of each analyzed event phase. This approach ensures real-time access to the valuable microblogs information re- quired by the emergency teams. In this approach, we propose a phase-aware probabilistic model for predicting and ranking prominent microblog users over time according to their behavior using Mixture of Gaussians Hidden Markov Models (MoG-HMM). The model utilizes a new user representation which takes into account both the user and the event specificities over time. This user rep- resentation comprises the following new aspects (1) Modeling microblog users behavior evolution by considering the di↵erent event phases (2) Characterizing users activity over time through a temporal sequence representation (3) Time- series-based selection of the most discriminative features (4) prominent users prediction using probabilistic phase-aware models learned a priori. We have conducted experiments during flooding events: we trained our identification models using a dataset relative to the “Alpes-Maritimes floods” and we tested its identification performance using a new dataset relative to another flooding disaster “Herault floods”. The achieved results show that our model signifi- cantly outperforms phase-unaware models and identifies most of the prominent users at an early stage of each event phase.

Keywords: Information Retrieval from Microblogs, Prominent Users Prediction, User Behavior Modeling, Phase-Temporal Representation

Email addresses: [email protected](Imen Bizid),[email protected] (Nibal Nayef),[email protected](Patrice Boursier),

[email protected](Antoine Doucet)

Preprint submitted to Elsevier December 18, 2017

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