CERTIFICATION OF APPROVAL

CERTIFICATION OF APPROVAL

ONLINE KEY PERFORMANCE INDICATOR MANAGEMENT SYSTEM

Approved:

FOR CIVIL ENGINEERING DEPARTMENT, UTP

by

Zulhilmi Bin Roslan

A project dissertation submitted to the Business Information System Programme

Universiti Teknologi PETRONAS in partial fulfilment of the requirement for the

Bachelor of Technology (Hons) (Business Information System)

Dr Jafreezal Bin Jaafar Project Supervisor

UNIVERSITI TEKNOLOGI PETRONAS TRONOH, PERAK

January 20 ^{I I}

CERTIFICATION OF ORIGINALITY

This is to certify that I am responsible for the work submitted in this project, that the original work is my own except as specified in the references and acknowledgements, and that the original work contained herein have not been undertaken or done by unspecified sources or persons.

Z.dh~

lD: 12465

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ABSTRACT

Key Perfonnance Indicator (KPI) is a set of quantifiable measures that a company or organization used to indicate and evaluate the employees performance. The company need establish its strategic, missions, and goals and then choose the right KP!s which suites to achieve those goals. The KP!s also vary between companies and industries and it depends on their culture and performance criteria. The Online Key Perfonnance Indicator Management System is developed for UTP Civil Engineering Department as a pilot project.

This project is about the development of five modules for online KPI management system that allows the users to be able to carry out management functions correlated to KPI. Currently all five modules are being captured and consolidated manually by using Microsoft Excel. By developing This Online KPI Management System, it will help the academic staffs and Civil Engineering department lecturers to manage their own KPI information etliciently.

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ACKNOWLEDGEMENTS

I would like to take the opportunity to express my utmost gratitude to the individual that have taken the time and effort to assist me in completing the project. Without the cooperation of these individuals, no doubt I would have to face some minor complications throughout the course.

First and foremost the utmost gratitude goes to my supervisor, Dr Jafreezal Bin Jaafilr. Without his guidance and assistances, I would not be able to develop the project. Also thanks to the Final Year II Project Coordinator, Ms Siti Rohkmah M Shukri for providing me with the initial information required along the project development.

To the Head and Academic Executives of Civil Engineering Department, thank you for your cooperation and assistance in completing this project.

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TABLE OF CONTENTS

CERTIFICATION

ABSTRACT. iii

ACKNOWLEDGEMENT iv

TABLE OF CONTENTS v

CHAPTER!: INTRODUCTION 1

1.1. Background 1

1.2. Problem Statements 2

1.3. Objectives 3

1.4. Feasibility Study 4

CHAPTER2: LITERATURE REVIEW 5

2.1. Introduction to KPI. 5

2.2. Research on KPl 5

2.3. Current Technology related to KPI 6 2.4. Research on Online KPI Management System. 7

CHAPTER3: METHODOLOGY 9

3.1. Introduction 9

3.2. System Architecture 10

3.2. Tools Utilization I I

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