the factors that influence heat stress on job performance at

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THE FACTORS THAT INFLUENCE HEAT STRESS ON JOB PERFORMANCE AT ARBISMA LAND SDN BHD

BY:

NUR LINA BINTI AHMAD RADZI

2011433578

Submitted in partial requirement for

Bachelor of Business Administration

(HONS) Operation Management

FACULTY OF BUSINESS MANAGEMENT

UiTM PULAU PINANG

JULY 2014

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BACHELOR OF BUSINESS ADMINISTRATION (HONS) OPERATION MANAGEMENT

FACULTY OF BUSINESS MANAGEMENT

UNIVERSITI TEKNOLOGI MARA PULAU PINANG

“DECLARATION OF ORIGINAL WORK”

I, NUR LINA BINTI AHMAD RADZI, (l/C Number: 910803XXXXXX)

Hereby declare that:

• This work has not previously accepted in any substances or from of any degree, locally or overseas, and it is not being concurrently submitted for her degree or any other degree.

• This project paper is the result of my independent work investigation except otherwise stated

• All verbalism extracts have been differentiated by quotation mark sources of my information and it has been specifically acknowledged.

Date:

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ACKNOWLEDGEMENT

First and foremost, I am very grateful to Allah S.W.T for giving me the strength and good health to enable me to complete my thesis report about the “THE FACTORS THAT INFLUENCE HEAT STRESS ON JOB PERFORMANCE AT ARBISMA LAND SDN BHD”.

In preparing this report, I am indebted to a number of people. In particular, I would like to convey my appreciation to my advisor, Madam Hanisah Binti Mat Salim and second advisor, Madam Faizatul Akmam Binti Amirrudin for their endless support and advice in the preparation of my thesis work. Without their professional assistance, this report would not have been completed successfully.

I would also like to thank my practical training supervisor at the ARBISMA LAND SDN BHD, Miss Maziani Binti Tahir for his support, guidance, encouragement and willingness to share his experience during the period of my practical training in ARBISMA LAND SDN BHD. Not forgetting my gratitude also goes to excellent staffs at ARBISMA LAND SDN BHD for their endless guidance and sharing of knowledge in ensuring that I gained substantial work experience in the construction industry.

To my beloved parents and family members who provide me with the constant source of inspiration and motivation for what I do every day, I say a “big thank you” to them.

Last but not least, I would like to thank all individuals who have helped me directly and indirectly to complete this thesis report. Without your untiring support, I would not be able to complete this report successfully. Thank you so much for all your kindness and support that never end.

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This research title is “THE FACTORS THAT INFLUENCE HEAT STRESS ON JOB PERFORMANCE AT ARBISMA LAND SDN BHD”. The researcher used ARBISMA LAND SDN BHD which is located in Kuala Terengganu, Terengganu state the studied area in studying the employees feedback which is used in developing the findings.

Today, construction industry is one of the major incomes of one nation. With these new concepts, the researcher faced some difficulties in gathering data due to the limited sources of information available. To achieve the result, the researcher has distributed 50 copies of questionnaire as the major tools in gathering data and the questionnaire are distributes to customer from studied area in period of February and June 2014.

The researcher has used SPSS software to analyze the data. The findings clearly shown in this research which indicates there is a gap between employees on heat stress and job performance level. By closing up the gaps, the researcher finds that a company may increase the level of job performance among the employees

the factors that influence heat stress on job performance at

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