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Holy Angel University

College of Hospitality and Tourism Management Angeles City

1st Semester, S.Y. 2017- 2018

TTOURGUIDE | 1

Course Outline and Learning Plan

Faculty: Ian Bencio David

Course Title: Tour Guiding and Escorting

Course Code: TTOURGUIDE

Number of Units: 3 UNITS

Contact Hours per Week: 3 HOURS Pre-requisite subject/s: TDOMESTIC Course Content:

Timetable Course Content/Subject Matter Resource Materials 1 Orientation

 Course requirements in TTOURGUIDE

 Expectations for the entire semester

 Classroom Policies

Course Outline Student Manual

2 Philippine Domestic Tourism www.experiencephilippin

es.org 3 Global and Philippine Tourism Trends

Philippine Tourism Market Profile

www.unwto.org www.tourism.gov.ph

Salamanca, M. (2016).

Tour guiding as a profession. MIndshapers, Manila.

4 The Tour Guide in the Tourism System Salamanca, M. (2016).

Tour guiding as a profession. MIndshapers, Manila.

5 Scope of a Tour Guide’s Work

 Tour Guide Defined

 History of Tour Guiding

 Types of Tour

 Types of Tour Guides

 Duties and Responsibilities of a Tour Guide

 Basic Procedures for Receiving Guests

Salamanca, M. (2016).

Tour guiding as a profession. MIndshapers, Manila.

Weiler, B., Black, R.

(2015). Tour guiding

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Holy Angel University

College of Hospitality and Tourism Management Angeles City

1st Semester, S.Y. 2017- 2018

TTOURGUIDE | 2

research insights, issues and implications. Short Run Press Ltd., UK.

6 The Role of Tour Guide in Interpretation

The Contributions of Tour Guiding to Sustainability

Cruz, R. (2016). Tourism impacts and

sustainability. Rex Bookstore, Inc., Manila, Philippines.

Weiler, B., Black, R.

(2015). Tour guiding research insights, issues and implications. Short Run Press Ltd., UK.

7 Tour Guiding as a Profession Salamanca, M. (2016).

Tour guiding as a profession. MIndshapers, Manila.

8 Tour Guiding Cycle, Tourist Profile and Operational Environment

Clarraval, B. (2012).

Travel agency and tour operations in the philippines. Tourism Enterprises, Manila.

MIDTERM EXAM

10 Itinerary Development Salamanca, M. (2016).

Tour guiding as a profession. MIndshapers, Manila.

11 Workshop: Itinerary Development Drafts of Proposed Itinerary

12 Commentary Tour Guiding as a

Profession

13 Workshop: Commentary Drafts of Proposed

Commentary

14 Effective Delivery of Commentary Salamanca, M. (2016).

Tour guiding as a profession. MIndshapers, Manila.

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Holy Angel University

College of Hospitality and Tourism Management Angeles City

1st Semester, S.Y. 2017- 2018

TTOURGUIDE | 3

15 Workshop: Delivery of Commentary Evaluation of Initial Delivery of Commentary (Pre-test)

16 Mock Tours All available references

17 Integration of all topics All available references

FINAL EXAM References:

Clarraval, B. (2012). Travel agency and tour operations in the philippines. Tourism Enterprises, Manila.

Cruz, Z. (2013). Principles and ethics of tour guiding, Rex Book Store, Manila.

Perlitz, L. (2014). Customer service in the tourism industry. Pearson Education, Malaysia.

Salamanca, M. (2016). Tour guiding as a profession. MIndshapers, Manila.

Websites:

www.visitmyphilippines.com

http://www.cefapit.com/pdf/ ultimahora/touristguidestraining.pdf http://www.work-for-rvers-and-campers.com/tour-guide-tips.html

Referensi

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