• Tidak ada hasil yang ditemukan

Operational Efficiency of Food industry Business in Thailand

N/A
N/A
Protected

Academic year: 2024

Membagikan "Operational Efficiency of Food industry Business in Thailand "

Copied!
9
0
0

Teks penuh

(1)

!"# $% &%% ' The relationship between Modern Information Technology Application and

Operational Efficiency of Food industry Business in Thailand

2 3

Chiranan PrommaUtis Bhongchirawattana2 Nitipong Songsrirode3 Received: July 16,2018, Revised: March 1,2018, Accepted : July ,2018

"%

!"#!$%&'(#'#$ )&!*!)$ (+

-!*'%*!!*"+.!)/' )&!' )#" !"#!$%&'(#'#$

(+-!*'%*!!*"+.!)/'4+!!$"'5#

) 7 +!!$"'5# ($&(/(9!*'(#'';<'"='(;<;$!

)/' !!&54"9 ;%#$!)/'$&'!)()! )'= ! 7';<%#)& /$&

'!)-+<"+. -$&+!!$"'5# )/'5)&#"*

-/'=!#<4> 7

##)

? !"#!$%&'(#'#$ , "+.!)/'

___________________________________________

)*"99 !@'D*EF (E!*9%!)! ##(

Master Student, Master of Economic, Mahasarakham Business School, Mahasarakham University

2 # (E!*9%!)! ##(

2 Lecturer, Mahasarakham Business School, Mahasarakham University

3 -@&%## (E!*9%!)! ##(

3 Assistant Professor, Mahasarakham Business School, Mahasarakham University

(2)

Abstract

The purpose of this research was to examine the relationship between modern information technology application and operational efficiency of food industry businesses in Thailand.

The samples of the study were the food industry businesses in Thailand in which the information were collected from 107 executives of food industry businesses in Thailand and the instruments used in the study were questionnaires. The information was analyzed by using t - test , F - test (ANOVA and MANOVA), multiple correlation analysis, simple regression analysis, and multiple regression analysis.

The analysis revealed that applying modern information technology in the dimension of the decision support systems has positively impacted on efficiency of financial operations. Therefore, the food industry businesses in Thailand may have to focus on using the information technology as a tool of operation, problem solutions, and facilitating the operational processes to be more efficient and faster. Additionally, applying the information technology could lead to the cost reduction in order to obtain the efficient and effective outcome, which support the success of food industry businesses in Thailand.

Keywords : Modern Information Technology , Operational Efficiency, Food Industry Business

1*+ #

$"*'(#' 5)&'4&**$%"/!)/'4+!!

#<4> 7 .#$&!'"<#"4.)&+! '(#'>/(9!(!

#'"='(;<;/(9$!&(5)&'"#*$!44 (!>5)&$&(/(9!*!$%&'(#

'';</$%&$!"Z* !(& !)[)*$!-*!$\ 7#/

'(#'"#!$%&';<'<"+."+-$!)/'4(! ]E ', 2555 : 13) >5)&!'(#)&\ 5'"=!"- !)'!=*4&@ ! );< $&"+. )#$"*'(#'[;'"=</(9/*(! !$&'!)(

)!)'=$!)/' 5'"=!'4&[>4&@5)&#4> 7 %#"#)&$!)/')&

\ >/'"=&!'(#'';<$&"*(/'=$!)/' ])# $.!),

# [ E ` 7, 2561 : 1j `><'"=!&$&'=[>!**4'(#' ) 7 (!>5)&$&(/(9!*!"#!$%&'(#'#$ )#!"*$&'4&!*@"**!

)/'4(![/$%&'"=!#+';<(!5)& )#'{##<!'(#

'<)%#$&(!5)&*4&@';<!- * (*(!)/'5)&#

"+. /5"@(/'=4(!5)&$<)

!"#!$%&'(#'#$ ]Modern Information Technology Applications) '"=!/(@&#!)&'(#'"#!$%&$)&\ .#$(! !$&'!)

!)/'<"+.'*["(<!/)5& `><-@&*&![> !-

!)$$!)/')&'(#''"=#! ';<$&(!**D4&@

(3)

(&!'$!$%& ['#!$%&5)&#*@E ) 7 (!$9>5)&/

'(#'"#!$%&'"='(;<;$!)/' ';<%#$!!&54"9<'!)$!"Z*

"+.!)/' ]Operation Efficiencyj '"=-+<'!)4> 7!!)/'$&*

'"&#;/$&'!)(>$ 5)&*(/'=@)!!"Z* 7!$%&#!\

$!)/'5)&#(&(!<) )#!"+.!)/'$&"*-/'=5)& &

#()!"*'"<#**!/$&'4&!*!"#!$%&'(#'#$#)(&

"+.@)!)/' ';<$&*'"&#4(! '<!/) -<5)&

(E.([@!&

+!!$"'5# ]Food Industry Manufacturing Business in Thailandj '"=!+!<"!*!!$)&!-)/#-.EF<)'*#!*!+!!(&

!E%# `><+!![;'"=><$!<!#.@4"'5# !!<

#!+%)*@E ; 7D'"="''!!--!'!"E!

[/$%&'"=[)*$! 7 7 "'5##!#.)&'(#!-<#

['<@(--!'! !!%#&(4=!)&(<()&4

"'& #'"=D!-#$9$.@.('`# '"=-@&!(&</(9$)!

`><-@&"!*!$94 7!*!-(&<5)&(E.D ].%9.E !*| 2555 ? 2) ) 7 -@&-;-@&"!*!>&!"*'"<#!*!)/' )#!/''(#'

#$'4&"#!$%&$!)/'!4 7 ';<%#'<"+.$!)/' 5)&'"#*

$!44.#$+!! '% %#$)&!)&!- %#$&-.EF!$%&<)!

() ").# [&(5&$!-@&*.( '"=!&(>$$&!-@&*.(

)'!)(!.!)$-.EF

!'-<!&4&& -@&#>>!# (+!"#!$%&'(#

'#$!*"+.!)/'4+!!$"'5# )#["(

';<)*(+!"#!$%&'(#'#$(+!*"+.!

)/'4+!!;5 #5 `></!'!=**4&@!-@&*+!!

$"'5# -+<5)&!!#[/5"$%&'"=$!"#!$%&'(#'

#$$&)(&!*!)/''!)"+.@)!(!

2*+% &,,$%- . &

$!#( 7 7!"#!$%&'(#'#$5)&[@!!/)'"="

(+!*"+.!)/' !["(4&&["!*()$!#5)&) 7

(4)

/!% 1

" !"#

2.1 !"#!$%&'(#'#$ (Modern Information Technology Applications) '"=!/(@&#!)&'(#'"#!$%&$)&\ .#$+!';<'<

"+.!)/'.#$(!*["((!< 75& . '<# ]2554 : 174- 207) "!*)&#

2.1.1 )&!)!#!4&@ ]Data Resource Management) '"=!$%&'(#

'$!)'*#*(&44&@5&#[@!&!!'%;<[; ';<)(`/ 7`&

#!'4&[> [(&4&@<&!5)&#)'=

2.1.2 )&!-** ]System Planning and Development) '"=!()!E [>-4!/**''4&$%& +"Z* 7$**')!"*'"<#;**$&

)(&!*!)/'';<$&!/**''4&$%&'"=5"'"&#<(!'5&

2.1.3 )&!*!)$ ]Decision Support System) '"=!$%&**'(#

''4&%#$!*4&@\ /*!&**$!'("9!)$

`><%#$!)$!-@&*$!!+!

2.2 "+.!)/' ]Operational Efficiencyj '"=-+<'!)4> 7!!)/'$&

*'"&#;/$&'!)(>$ 5)&*(/'=@)!!"Z* 7!$%&#!

\ ')% ]2548 : 20-21) "!*)&#

2.2.1 )&@!(& ]Customer Perspectivej '"=([$!!'<*!)

!!@!(&#')4(! !@!(&$ &(>$4@!(&!!<+![

*(&!4@!(&5)& 7"#%<5)&*!!$%&(&*! +!&*[>)*

(>$4@!(& 7$*!$*

2.2.2 )&!*!.#$ ]Internal Process Perspectivej '"=!#.4(!$!()(&

!$\ !)/'<)'=4> 7 !'#&$!"Z*!(*(.#$4+! ';<$&

+!)/'<!/)5&5)&#[@!&

2.2.3 )&!'#@&! (Learning and Growth Perspectivej '"=!!*!

(@&([4!#';< ([$!!!#';<

/"*"!&54$&[*["(!4> 7

!"# +0TOE) 1j )&@!(& ]CP)

2j )&!*!.#$ ]IP) 3j )&!'#@&! ]LP) 4j )&!' ]FP)

+0TMT) 1j )&!)!#!4&@ ]DR)

2) )&!-** ]PD) 3j )&!*!)$ ]DS)

(5)

2.2.4 )&!' ]Financial Perspectivej '"=!)/'4+!$)&4!'<4> 74

#5)& !'<4> 74!/5 !'9'*4+!-*'"=-!(/'=<!"Z*

<"+-)(&!*#*#4+!

!"#!$%&'(#'#$-"+.!)/' `><)(&!*

#% +€ ]2559 ? *()#j `><* '(#'#$<-!)/' ) 7 (!>($&(/(9/4&'<5)&!#5""#!$%&$!)!#!4&@ )&!

-)&!*!)$4-@&$%& 7.#$.#! ';<$&(!"+.!

)/'*'"&#-!)/'<"*(/'=

!<!4&& '=5)&!"#!$%&'(#'#$(+!*

"+.$!)/' > 7'"=D 5)&) 7

. & ? !"#!$%&'(#'#$ -!*'%*!"+.

!)/'

3*+ "# &

3.1 - 6%%

"%! ]Populationj <$%&$!# 5)&! -@&*+!!$"'5#

/ 4,894 ( ]!+!!(&| 2556 ? '="5`j !# ]Samplej <$%&$!# 5)&!

-@&*+!!$"'5#/ 400 ( )#'") Krejcie Morgan ]*9% )|

2554 ? 99-100) $%&+!#**% 7.@ ]Stratified Random Samplingj )#/!"'.4 +! )/!)#$%&(' )#'(;<;<$%&$!'!=**4&@ 5)&!

***[`><-@&#5)&***[$&!*!#+!!$"'5# / 400 {** 5)&**!****[<[@!& (*[& / 107 {** ()'"=*!* &# 26.75 )(&!* Aaker,Kumar Day ]2001j /'***[&*!*#&# &# 20 (''#!/5"'(4&@

3.2 "7!$%-

!"#!$%&'(#'#$'"=" "!*)&# 12 4&(/[ [ /!!5)&'"= 3 )& ) 7 1j )&!)!#!4&@ / 4 4& )#(*(!$%&'(#

'$!)'*#*(&44&@5&#[@!&!!'%;<[; 2j )&!-

** / 4 4& )#(*([>-4!/**''4&$%& +"Z* 7$**

')!"*'"<#;**$&)(&!*!)/' 3j )&!*!)$ / 4 4& )#(*(!$%&**'(#'!&**$!'("9!)$

"+.!)/'`><[/!!'"= 4 )& ) 7 1j )&@!(& / 4 4&

)#(*(([$!!'<*!) !!@!(&#')4(! &

(>$4@!(&!!<+![*(&!4@!(&5)& 2j )&!*!.#$

/ 4 4& )#(*(!#.4(!$!()(&!$\ !)/'<)'=4> 7

!'#&$!"Z*!(*(.#$4+! 3j )&!'#@&! / 4 4&

(6)

)#(*(!*!(@&([4!#';< ([$!!

!"*"!&54$&[*["( 4j )&!' / 4 4& )#(*(!)/' 4+!$)&4!'<4> 74#5)& !'<4> 74!/5 !'9'*4+!-*'"=-

!(/'=<!"Z*

3.3 7!$%6,%6%"

-@&#5)&/***[5") (Try–out) !*-@&*+!!$"'5#

/ 30 {**! /!)*('<# )#-!E'; 74&(/[!-@&'%<#%9 3 (//!'"=#4& ]Discriminant Powerj )#$%&'(( Item total Correlation `><!"#!$%&

'(#'#$ 5)&(//! ]rj #@ 0.579 – 0.868 "+.!)/' 5)&(//! ]rj #@0.537 – 0.868 `><)(&!* * &#'; (2553 ? 90) 5)&/' (//! (!!;'!* 0.5 [;#4&4***[ ()(&!#4&

4***[!*["(<&!) !(('%;<<4***[ ]Reliability test) )#$%&"+€„ (Alpha coefficientj +4(*( ]Cronbachj `><!"#!$%&'(#

'#$ ("+„ #@ 0.735-0.867 "+.!)/' ("

+„ #@ 0.761 – 0.864 `><)(&!* Hair (E ]2006j 5)&/' (('%;<<4 '(;<;<!!;'!* 0.70 '"=(<#*5)& ) ***['"='(;<;<(E.[

/$%&$!'!=*4&@';</#5)&

3.4 9 , &

!#( 7 7 -@&#5)&$%&!'(![)[#**(@E';<)*(+-!*

4!"#!$%&'(#'#$!*"+.!)/'4+!!$

"'5# `><'4#!5)&) 7

! TOE ‡ ȕ0 ˆ ȕ1 DR + ȕ2 PD ˆ ȕ3 DS ˆ ܭ

TOE "+.!)/' )#

DR !"#!$%&'(#'#$ )&!)!#!

4&@

PD !"#!$%&'(#'#$ )&!-

**

DS !"#!$%&'(#'#$ )&!*!

)$

(7)

4*+: &-%!

+1 !'(+4!"#!$%&'(#'#$!*"+.!)/' )#4+!!$"'5#

" TOE DR PD DS VIFs

xҧ 4.05 4.07 4.13 4.12

S.D. 0.44 0.65 0.60 0.65

TOE - 0.404* 0.398* 0.393*

DR - 0.606* 0.667* 2.022

PD - 0.617* 1.815

DS - 2.068

#/(9[<)* 0.05

! 1 * ")&(+! ;'!)'"= Multicollinearity ) 7 -@&#

/!)* Multicollinearity )#$%&( VIFs "!Z ( VIFs 4" ["// ( 7 1.815 – 2.068 `><(&#! 10 )" 5(+! ]Black, 2006 ? 585)

+2 !)*(+(+!"#!$%&'(#'#$!*

"+.!)/' )&!' 4+!!$"'5#

++++

!"# +

" +0FP)

t p-value <

9"9%

"6,%

.

((< ]a) 2.200 0.385 5.709* < 0.0001

)&!)!#!4&@ ]DR) 0.062 0.111 0.564 0.574

)&!-** ]PD) 0.120 0.114 1.053 0.295

)&!*!)$ ]DS) 0.259 0.112 2.311* 0.023

F ‡ 8.149 p < 0.0001 Adj R2 ‡ 0.168

#/(9[<)* 0.05

! 2 * 1) !!"#!$%&'(#'#$ )&!*!)$

(+-!*'%*!!*"+.!)/' )&!' ';<!!$%&**'(#

''4&%#$!*4&@\ /*!&**$!'("9!)$

)#' 7'"=!)$'!E<[()!E5)&&;()!E5)&#! >5)&

!()(&)/4> 7'"=***!)$ `><'"=**<'$&-@&$%&[!/!)$

5)&)&#(%9{) 7$!* 7)&!' %#$!)$!-@&*$!!

+!`><)(&!*#4 % +€ ]2559 ? 98j * ***!)$'"=**

<5)&*4&@</(9$!)$ **/ ';<)!$!$%&&*!*-@&$%&5)&'

(8)

)#'{$[!E"*<&!()'=$!!&"9 !!-**<)

!=/$&5)&**<"+.%#$&+!)'($%&#$!/ )%#)4 7$

!/ -$&+![)/(#'$&&# )#-<!'');)!') /$&(!'!)#5)&-!/5)&!' `><)(&!*()4 . '<# ]2554 ? 424j

! ***!)$ (; !*!( 4 7!/`„ D4&@

"!E</%#$%&/*!)$ ';<!&"9#**- )#***!)$<

!)$';<$&5)&-"#%#&$!)/'4+!$)&4!'<4> 74#5)&

!'<4> 74!/5 !'9'*4+!-*<!*5"#-@&[;&<'"=-!(/'=

<!"Z*<"+-)(&!*#*#4+!

5*+$% %- ## & % - $% &

5.1 $% %## & %

5.1.1 (>!!"#!$%&'(#'#$!*"+.!)/'$!

+!;<\ '% +!!## +!'(;<);< '"=& ';<>!'"#*'#*!*!#

;< -#(!!;5 #5 `></$&#"+-[/5"$%&"#%5)&

'"&#!#<4> 7

5.1.2 (>!""+.!)/''"=";< '% **"Z*4(!

'**'**'"=#!!*!)/'4+!

5.2 $% &

!#( 7 7-@&*+!!$"'5# [/5"'"=$

!!/)"#!$%&'(#'#$ )&!-** )&!*

!)$ )&!)!#!4&@ ;<$%&!/)!)/'4+!!

$.<!'"<#")' ';<$&'!)!*["($!)/'!#<4> 7

"*-/'=$+!!#<4> 7

6*+: &

# 7["(<>!(+!"#!$%&'(#'#$!*

"+.!)/'4+!!$"'5# !#'"=+!!

$"'5# )#-@&*+!!'"=$!****[ / 107 ( $%&

***['"='(;<; [<$%&$!'(4&@5)&! t-test F-test ]Anova Manovaj !'(

+**(@E!'(![)[### !'(([)[#**(@E -!#

* !!"#!$%&'(#'#$ )&!*!)$ (+

-!*'%*!!*"+.!)/' )&!' ) 7(!&!/'(#'

"#!$%&'"='(;<; $!)/' !!&54"9;%#$!)/'$&'!)()! )'=

! 7';<'<4)([$!"!/ %#)& /$&'!)-+<"+.!

!"#!$%&'(#'4(! -$&'!)"+.$!)/'5)&#"*-/'=

(9)

%%%

!+!!(&Œ ]2556jŒ . (&';< 12 ( 2560,

! http://wwwŒdbdŒgoŒth/mainŒphp?filename=index

!E%#!+!!(&Œ ]2556jŒ Œ (&';< 12 ( 2560,

! http://wwwŒdbdŒgoŒth/mobile/indexŒphp

)# $.!) # [ E ` 7. (2561). !"

#$$% #!&' ( )*+ #!,#.-

#+ *+ŒŒ? ##(

*9% )Œ ]2554jŒ &*"/ !'? *9!|

% +€Œ ]2559jŒ ) #&(##$$% #!+#%%) '(

#$$% #!0 + #!,#Œ #+ *+ŒŒ? ##(|

E 'Œ ]2555jŒ && #!#Œ !'? `'=)#@'(%<|

')%Œ ]2548)Œ "##1 2&" 34546789-:7;<874<9-0-=8>-?8<@;<A4678- B69C74D;<EŒ !' ? ‘!E##|

.%9.E !*Œ ]2555jŒ ) #&( #F +" & "#+#%%

' + '( + #!,#Œ #+ *%ŒŒ

(|

* &#';(Œ ]2553jŒ % #G' & /- H-F)0 !IJ-

K!IJ! ? ##(|

. '<#Œ ]2554jŒ && #! Œ !'? `'=)#@'(%<|

Aaker, AŒDŒ|Kumar, SŒDay, G ]2001jŒ L4<M8DC6N-<8E84<7O-(QDO-89). S8T-U;<M : W;O6-XC58>-Y-:;6EŒ Black, KŒ ]2006jŒ 3ZEC68EE-ED4DCEDC7E-@;<-7;6D8A[;<4<>-987CEC;6-A4MC6N. 4th edŒ USA ? John Wiley & SonŒ

Hair, J. F. Jr. Black, W. C., Babin, B. J. Anderson, R. E. and Tatham, R. L. 2006/-LZ5DC\4<C4D8-94D4-4645>ECE. (6th ed). New Jersey: Prentice Hall

Referensi

Dokumen terkait

THE FINANCING OF SMALL AND MEDIUM SIZED ENTERPRISES (SMEs) AND THE IMPACT TO BUSINESS PERFORMANCE IN MELAKA

With collaboration of The Dinas Koperasi dan UMKM Surabaya (Cooperative and Middle-Small-Micro Businesses Section of Surabaya Municipality) and Food Hawkers Association

3 ความส าเร็จในการด าเนินงาน Operational Success เป็นการจัดท าโครงการต่าง ๆ ตามแผนงาน และแบ่งสรรทรัพยากรต่าง ๆ ตลอดจนงบประมาณที่เพียงพอในการที่จะด าเนิน โครงการเหล่านั้นให้เกิดขึ้นจริง

Research Limitation The banking company referred to in this study is PT Bank Rakyat Indonesia Persero Tbk located in Surabaya area, while the operational cost efficiency referred is

It explains that the competitiveness model consists of value chain variables, technology application, knowledge management, the ability of the organic rice network, market focus and

This paper is to investigate the relationship between the characteristics of regional specialization and labor productivity of small enterprises in the Food industry using the

Crisis management in the food and drinks industry 151 While the meat trade and food industry were under siege, many reputable companies and leading personalities, such as Professor

ISSN: 1693-6930, DOI: 10.12928/TELKOMNIKA.v20i5.24094  1073 A study of redesigning food delivery application in Thailand Pongsatorn Sungboonlue, Satisa Thanakaew, Kittisak