J. Murphy: No, then again, we have one little problem area. Sometimes it’s hard to figure outhowto label things so people understand what they are. For example, we have a form, and it has people you can select from a combo box to create a new record for a vendor for a wedding or some- thing, and then you’ve got this other box that has this list of vendors that have already been selected for the wedding, and people get those two boxes confused. But other than that, you know, it’s been really easy. Smolin: So no onsite training. Do you do custom modifications? J. Murphy: When we first started we did. We made quite a few with the first one. But we decided . . . you know . . . every time you upgrade to a new version, you have to go back and then make all those modifications to that person’s stuff. And so we just said, “Alright, that’s it, we’re not doing this anymore.” We have a couple of places that we do modifications, but we said we are no longer going to upgrade youtothe new version when one comes out. If you want those changes, you have to pay us to put them in your software.
S teve Jobs revealed the original iPad on January 27, 2010, finally con- firming rumors that had been swirling for years: Apple was making a tablet computer! And when that first iPad model hit stores a few months later, the public snapped up 300,000 the day it went on sale. Less than a year later after the first one arrived, Apple put out an even bet- ter iPad in March 2011. Thinner, lighter, faster, and equipped with a pair of cameras, the iPad 2 created its own huge lines around the country when it went on sale. Apple’s inventory pretty much sold outthe first weekend. So what’s the big deal? Tablet computers are nothing new. Tech companies have tried the concept since the 1990s. But those flat slabs never caught on for a variety of reasons. Some required input with an easy-to-lose stylus; some had slow, unresponsive touchscreens; and some were so heavy it felt like you were hauling around a patio flagstone that happened to run Windows XP. Mostofthe public took one look and went: “Nah.”