Business Strategy and Communication
Camp, Robert C. Benchmarking. Milwaukee: ASQC/American Society for Quality Control, 1989.
Camp, Robert C. Business Process Benchmarking. Milwaukee: ASQC/American Society for Quality Control, 1995.
Covey, Stephen R. Principle-Centered Leadership. New York: Simon & Schuster, 1991.
Deming, W. Edwards. Out of the Crisis. Cambridge, Massachusetts: MIT, 1982.
Drucker, Peter. "The Emerging Theory of Manufacturing." Harvard Business Review, May–June 1990.
Fisher, Roger, William Ury, and Bruce Patton. Getting to Yes, second edition (The Harvard Negotiation Project). New York: Penguin, 1991.
Hammer, Michael, and James Champy. Reengineering the Corporation. New York: HarperBusiness, 1993.
Kayser, Thomas. Mining Group Gold. El Segundo, California: Serif Publishing, 1990.
Russell, A. William. CIRM Logistics (Certified Integrated Resource Management). Falls Church, Virginia: APICS/American Production and Inventory Control Society, 1991.
Grammar, English Usage, and Style
Broadview Book of Common Errors in English. Lewiston, New York: Broadway Press, 1988.
The Chicago Manual of Style, fourteenth edition. Chicago: University of Chicago Press, 1993.
Over 900 pages of the best style information in print, production, printing,
Page 236 Corder, Jim W., and John L. Ruszkiewicz. Handbook of Current English, eighth edition. Glenview, Illinois: Scott, Foresman, 1989.
DeVries, Mary A. Prentice Hall Style Manual. Englewood Cliffs, New Jersey: Prentice Hall, 1992.
Almost 500 pages of style, preparation, letters, memos, usage.
Gefvert, Constance. The Confident Writer: A Norton Handbook. New York City: Norton, 1988.
Jordan, Lewis, editor. The New York Times Manual of Style and Usage, revised. New York City: Times Books, 1976.
Pearlmann, Daniel D., and Paula R. Pearlmann. Guide to Rapid Revision, fourth edition. New York: Macmillan, 1989.
Pearlmann, Daniel D. Letter Perfect: ABC for Business. New York City: Macmillan, 1985.
Publication Manual of the American Psychological Association, fourth edition. Washington, D.C.: American Psychological Association, 1994.
Sabin, William A. The Gregg Reference Manual, seventh edition. New York: Glencoe, Macmillan/ McGraw-Hill, 1994.
Excellent grammar, usage, and style information.
Strunk, William Jr., and E. B. White. The Elements of Style, third edition. New York City: Macmillan, 1979.
Words into Type, third edition. Englewood Cliffs, New Jersey: Prentice-Hall, 1974.
Letters and Memos
DiGaetani, John L., editor. The Handbook of Executive Communication. Homewood, Illinois: Dow Jones-Irwin, 1986.
Strong collection of articles, general principles of writing and speaking (894 pages).
Easton, Thomas E. "Passing the Conversational Test." In DiGaetani, John L., editor, The Handbook of Executive Communication. Homewood, Illinois: Dow Jones-Irwin, 1986.
Fielden, John S. "What Do You Mean You Don't Like My Style?" In Harty, Kevin J., editor, Strategies for Business and Technical Writing, third edition. New York: Harcourt Brace Jovanovich, 1989.
Forbes, Malcolm. "How to Write a Business Letter." In Harty, Kevin J., editor, Strategies for Business and Technical Writing, third edition. New York: Harcourt Brace Jovanovich, 1989.
Gelderman, Carol. "Business Letters." In DiGaetani, John L., editor, The Handbook of Executive Commu-
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nication. Homewood, Illinois: Dow Jones-Irwin, 1986.
Guenther, Barbara. "Managerial Tact." In DiGaetani, John L., editor, The Handbook of Executive Communication. Homewood, Illinois: Dow Jones- Irwin, 1986.
Pharris, Joyce. "How Well Can MBAs Write?" Stanford Business School Magazine, fall 1987, pp. 20–23.
Sterkel, Karen S. Effective Business and Professional Letters. Reston, Virginia: Reston Publishing/ Prentice-Hall, 1983.
Wells, Patricia. "Memos That Work." In DiGaetani, John L., editor. The Handbook of Executive Communication. Homewood, Illinois: Dow Jones- Irwin, 1986.
Proposals
Halpern, Jeanne W., Judith M. Kilborn, and Agnes M. Lokke. Business Writing Strategies and Samples. New York: Macmillan, 1986.
Good examples, templates for proposals.
Meador, Roy. Guidelines for Preparing Proposals. Chelsea, Michigan: Lewis, 1985.
Grants, government, R&D, good tips, examples (116 pages).
Pauley, Steven E., and Daniel G. Riordan. Technical Report Writing Today, fourth edition. Boston: Houghton Mifflin, 1990.
Thoughtful information, chapter on proposals.
Penrose, John M. Jr., Robert W. Rasberry, and Robert J. Myers. Advanced Business Communication. Boston: PWS-Kent, 1990.
Good information and examples on internal and external proposals.
Pfeiffer, William S. Proposal Writing: The Art of Friendly Persuasion. Columbus, Ohio: Merrill Publishing, 1989.
General information, selling approach (230 pages).
Stewart, Rodney D., and Ann L. Stewart. Proposal Preparation, second edition. New York City: Wiley-Interscience, 1992.
Over 350 pages of excellent process steps, outlines, bids, proposals, RFPs.
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Reports
Blicq, Ron S. Guidelines for Report Writing, second edition. Scarborough, Ontario: Prentice-Hall, 1990.
Basic information, pyramid method (229 pages).
Bowman, Joel P., and Bernadine P. Branchaw. Business Report Writing, second edition. New York: Dryden Press/Holt, Rinehart and Winston, 1988.
Over 600 pages of good examples and good process information.
Brown, Leland. Effective Business Report Writing, fourth edition. Englewood Cliffs, New Jersey: Prentice-Hall, 1985.
Over 400 pages of rhetoric, logic, short report formats. Strong on writing/editing/revising.
Pauley, Steven E., and Daniel G. Riordan. Technical Report Writing Today, fourth edition. Boston: Houghton Mifflin, 1990.
Thoughtful information, good visuals (481 pages).
Ruch, William V., and Maurice L. Crawford. Business Reports: Oral and Written. Boston: PWS-Kent, 1988.
Good basic ideas (388 pages).
Vinci, Vincent. "Ten Report Writing Pitfalls: How to Avoid Them. In Harty, Kevin J., editor, Strategies for Business and Technical Writing, third edition. New York: Harcourt Brace Jovanovich, 1989.
Good chapter on problem identification.
Visuals and Graphics
Brusaw, Charles T, Gerald J. Alred, and Walter E. Oliu. Handbook of Technical Writing, third edition. New York: St. Martin's Press, 1987.
Golen, Steven P., and Gavin L. Ellzey. "Using Graphics in Writing." In DiGaetani, John L., editor, The Handbook of Executive Communication, Homewood, Illinois: Dow Jones-Irwin, 1986.
Stein, Judith K. "Presentation Visuals." In DiGaetani, John L., editor. The Handbook of Executive Communication. Homewood, Illinois: Dow Jones- Irwin, 1986.
Williams, Alfred B. "Using Media for a Presentation." In DiGaetani, John L., editor, The Handbook of Executive Communication. Homewood, Illinois: Dow Jones-Irwin, 1986.
Writing and Editing Processes
Bailey, Edward P. Jr. The Plain English Approach to Business Writing. New York City: Oxford University Press, 1990.
Writing, clarity, style, voice, process, good information (110 pages).
Page 239 Brusaw, Charles T., Gerald J. Alred, and Walter E. Oliu. The Business Writer's Handbook, fourth edition. New York: St. Martin's Press, 1993.
Good examples, memos, letters, reports, proposals, grammar (784 pages).
Brusaw, Charles T., Gerald J. Alred, and Walter E. Oliu. Handbook of Technical Writing, third edition. New York: St. Martin's Press, 1987.
Duplicate of Business Writer's Handbook with more report-writing detail (787 pages).
DiGaetani, John L, editor. The Handbook of Executive Communication. Homewood, Illinois: Dow Jones-Irwin, 1986.
Strong collection of articles on general principles of writing and speaking (894 pages).
Griffin, C. W. Writing: A Guide for Business Professionals. New York: Harcourt Brace Jovanovich, 1987.
Textbook style, process, letters, memos, resumes, reports, conventions (419 pages).
Halpern, Jeanne W., Judith M. Kilborn, and Agnes M. Lokke. Business Writing Strategies and Samples. New York: Macmillan, 1986.
Samples, templates, letters, reports, employment communication (584 pages).
Harty, Kevin J., editor. Strategies for Business and Technical Writing, third edition. New York: Harcourt Brace Jovanovich, 1989.
Good articles, process, memos, letters, reports, style, persuasion (306 pages).
Harty, Kevin J., and John Keenan. Writing for Business and Industry: Process and Product. New York: Macmillan, 1987.
Text approach, good information on all topics, "PAEFO" approach (354 pages).
Henze, Geraldine. From Murk to Masterpiece. Homewood, Illinois: Richard D. Irwin, 1984.
Over 100 pages; can be read and understood in three hours; improve sloppy writing styles.
Holcombe, Marya W., and Judith K. Stein. Writing for Decision Makers, second edition. New York: Van Nostrand Reinhold, 1987.
Leonard, Donald J., and Jeanette W. Gilsdorf. "Language in Change: Academics' and Executives' Perceptions of Usage Errors." The Journal of Business Communication, spring 1990, 27(2), pp. 137–158.
Pearlmann, Daniel D., and Paula R. Pearlmann. Guide to Rapid Revision, fourth edition. New York: Macmillan, 1989.
Common writing errors and techniques for improving writing (105 pages).
Page 240 Penrose, John M. Jr., Robert W. Rasberry, and Robert J. Myers. Advanced Business Communication. Boston: PWS-Kent, 1990.
Text approach, direct and indirect, persuasive messages, presentations (379 pages).
Raimes, Ann. Keys for Writers. Boston: Houghton Mifflin, 1996.
Excellent organization, handbook, style, format, ESL, punctuation (400 pages).
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