F. Program Evaluation
4. Key Performance Indicators (KPIs)
List the results of the program key performance indicators (including the key performance indicators required by the National Center for Academic Accreditation and evaluation)
No KPI
Key Performance
Indicators Target Benchmark
Actual Value
Internal
Benchmark Analysis New Target Benchmark
1
KPI-P-01
Percentage of achieved
indicators of the program
operational plan objectives.
82% 76.3% 80%
the Percentage of achieved
indicators of the Chemistry program
operational plan objectives is
80%. The
internal
Benchmark was comparison between the two academic years 1442 was
76.3% and
1440-1441 H was 80% and Furthermore, the actual KPI No. is not reached to the target one, therefore the latter is taken to be the new target benchmark. This internal
benchmark was chosen because it describes the achievement of the previous year.
Percentage of achieved
objectives= 80%
Last academic year was taken as internal
benchmark.
82%
2
KPI-P-02
Students' Evaluation of quality of learning
4. 5 4.43 4.2
the Students' evaluation of quality of learning
4.7
experience in the program
experience in the Chemistry program at the main campus is (4.43). The actual
Benchmark results was fall below the target Benchmark but higher than the internal
Benchmark of (4.2)
A questionnaire is applied and analyzed on a scale from one to five
Last academic year was taken as internal benchmark chosen because it describes the achievement of the previous year
3
KPI-P-03
Students' evaluation of the quality of the courses.
4.5 4. 45 4. 4
that the Students' evaluation of quality of the courses in the Chemistry
program at the Main campus level is (4.45).
As it clear that the Students' male evaluation is little more than that of the Students' female evaluation of quality of the courses in the Chemistry
program. The internal
Benchmark was 4.5
comparison to the academic year 1442 H.
with actual benchmarks. The actual
Benchmark results was fall below the target Benchmark (4.5) but more than that of the internal
Benchmark of (4.4)
4
KPI-P-04 Completion
rate. 30% 20% 25 %
the completion rate in the Chemistry program at the Main campus level is (20%).
The internal Benchmark 1442 H. was compared with actual
benchmarks.
The actual Benchmark results was fall below the target Benchmark (30%) and less than that of the internal
Benchmark of (25%) .
The completion rate is calculated as percentage
Last academic year was taken as internal benchmark Making committees to follow up
30%
the
performanc e.
Improving the services provided to the
students.
Motivating students to participate their opinions through different polls.
5
KPI-P-05 First-year students retention rate
80% 79.6% 75.5 %
that the first-year students
retention rate completion rate in the Chemistry program at the Main campus level is (79.6%).
As it clear that the Students' male first-year students
retention rate is less than the Students' female.
The internal Benchmark 1442 H was compared with with actual benchmarks. The actual
Benchmark nearly attains the target
Benchmark (80%) and more than that of the internal
Benchmark of (75.5%) .
-This internal benchmark was chosen because it
90%
describes the achievement of the previous year Last academic year was taken as internal
benchmark 6
KPI-P-06
Students' performance in the
professional and/or national examinations.
- - - - -
7
KPI-P-07
Graduates’
employability and enrolment in postgraduate programs.
a-45%
b-30%
a- 18.5%
b-5.12
a-22.8%
b- 16.7%
the
employability of graduates of the Chemistry program at the Main campus level is (18.5%).
As it clear that the Students' male
employability is 4.0 times that of female students.
The actual Benchmark results was less than than the target
Benchmark (30%) and the internal
Benchmark of (22.8%) .
This internal benchmark was chosen because it describes the achievement of the previous year
Last academic year was taken as internal benchmark.
a-45%
b-30%
8 KPI-P-08 Average
number of 10 13 13 the average
number of 10
students in the class.
students in the class in the Chemistry program at the Main campus level is (13 students). As it clear that the Students' female about three times that of male students.
The actual Benchmark results was still more than the target
Benchmark (10 students) and also it is less than that of the (PSAU), the external
benchmark (25) 9
KPI-P-09
Employers' evaluation of the program graduates proficiency.
4.5 3. 9 3.75
that the
Employers' evaluation of the program
graduates
proficiency is 3.9 of 5.0 that is less than the previous year
4.5
10
KPI-P-10
Students' satisfaction
with the
offered services.
4.5 3.85 3.53
the Students' satisfaction with the offered service is 3.83 of 5.0 that relatively less
than the
previous year () and also it is greater than that of the (PSAU), the external benchmark (3.5 )
And male
satisfaction with 4.5
the offered service is more than that of female
A questionnaire is applied and analyzed on a scale from one to five.
This internal benchmark was chosen because it describes the achievement of the previous year
Last academic year was taken as internal benchmark.
The external benchmark Chemistry program in Prince Sattam Bin Abdulaziz University (PSAU) -
The justification of using the external
benchmark Chemistry program in Prince Sattam Bin Abdulaziz University (PSAU) is as follows-
Prince Sattam Bin Abdulaziz University University was chosen because it was recently being accredited by the NCAAA, in addition to its collaboration agreement with
the Ju to provide the required data for the NCAAA KPIs.
Prince Sattam Bin Abdulaziz University similar to jouf university in governance, infrastructure and budgetary systems.
The Chemistry program at Prince Sattam Bin Abdulaziz University is similar to the program offered
by Jouf
University 11
KPI-P-11
Ratio of
students to teaching staff.
2.5:1 3:1 2.8 : 1
the ratio of students to teaching staff.
is 3:1 that is little more than the previous year. The target benchmark indicator should be decreased to 2.5:1. This ratio is calculated as total number of staff members to the total
number of
students . This internal benchmark was chosen because it describes the
achievemen t of the previous year.
2.5:1
Last academic year was taken as internal benchmark.
12
KPI-P-12
Percentage of teaching staff distribution.
Assist. P:40
%
Assoc. P:40
%
Prof.: 20%
Assist.
P:49.1
% Assoc.
P:36.22
% Prof.:
14.7 %
Assist.
P:59.24
% Assoc.
P:26.06
% Prof.:
14.7 %
There is a gap still exist between the required and what already in.
It clearly appears in the female branch.
This internal benchmark was chosen because it describes the achievement of previous year.
Last academic year was taken as internal benchmark.
Assist.
P:40 % Assoc.
P:40 % Prof.:
20%
13
KPI-P-13
Proportion of teaching staff leaving the program.
0% 3.3% 0 %
proportion of teaching staff leaving staff in the Chemistry program in the Main campus, It is clear that NO teaching staff left in the Chemistry program in the male section while only one female member left the program for familiarly circumstances
0%
14
KPI-P-14
Percentage of publications of faculty
members. 90% %96.66 82 %
the actual benchmark is 96.7 % that is more than the
100
previous year 1442 H (82%).
The male section is more than the female section.
The benchmark is calculated as number of staff members
published at least an article this year to the total number of staff.
15
KPI-P-15
Rate of
published research per faculty
member.
3 3.2 2.53
Results show increasing in the number of refereed
publications in international impacted
journals per full time equivalent teaching staff in the academic year42/41
compared to 41/40.
This ratio is calculated as number of all published articles this year to the total number of
4
staff.
Last academic year was taken as internal
benchmark.
16
KPI-P-16
Citations rate in refereed journals per faculty
member.
90 53.68 62
Results show that a decrease in the number of citations in refereed journals per full time equivalent faculty members in the academic year 1443 H compared to 1442 H . The citation in the female section increases this is aimed to be increased with the increased
number of
publications in the next year.
This internal benchmark was chosen because it describes the achievement of the previous year.
Last academic year was taken as internal benchmark.
the actual KPI No. is not reached to the target one, therefore the latter is taken to be the new benchmark.
90
17 KPI-P-17 Satisfaction of 4. 0 4.05 3. 8 The results show 4. 2
beneficiaries
with the
learning resources.
a higher rate of adequacy of the Stakeholder evaluation of the learning
resources in the academic year 1443 compared to 1442. That
implies a
continuous improvement in the provided services and increasing the accessible
database/content.
Furthermore, the actual KPI No. is not reached to the target one, therefore the latter is taken to be the new benchmark.
The benchmark calculated by a questionnaire is applied and analyzed on a scale from one to five.
This internal benchmark was chosen because it describes the achievement of the previous year Last academic year was taken as internal
benchmark.
The external benchmark is not available
18
KPI-P- 18
Number of research groups
in the program 3 4 2
that the Number of research groups in the program in the
5
Chemistry program in the Main campus (4).
-Generally the male section is more than that
of female
section
-This internal benchmark was chosen because it describes the achievement of the previous year
-Last academic year was taken as internal benchmark.
-The external benchmark is not available 19
KPI-P- 19
The number of funded
research
projects that the program’s employees obtain annually
10 11 5
The results show a higher rate of the number of funded research projects
program’s employees obtain annually in the academic year 1443 compared to 1442 . That
implies a
continuous improvement in the provided funds. It is clear that the male section got almost triple than that of male section.
Furthermore, the actual KPI No.
is not reached to the target one, therefore the
12
latter is taken to be the new benchmark.
20
KPI-P- 20
Percentage of students
participating in extra-curricular activities
30% 88.7% 16%
The results show a higher rate of the Percentage of students participating in extra-curricular activities in the program in the Chemistry program at the Main campus level in the academic year 1443 compared to 1442. That
implies a
continuous encouragement for the students to participate in such activities
90%
21
KPI-P- 21
Employers satisfaction
with the
program's mission, vision and goals
4.5 4.2 4.13
The results show a higher rate of employers satisfaction with the program's mission, vision and goals in the program in the Chemistry program in the academic year 41/42 compared to 40/41. That implies a continuous improvement in the mission content.
Furthermore, the actual KPI No.
is not reached to the target one, therefore the latter is taken to be the new benchmark.
4.5
The benchmark calculated by a questionnaire is applied and analyzed on a scale from one to five.
The benchmark calculated by a questionnaire is applied and analyzed on a scale from one to five.
22
KPI-P- 22
Percentage of the student's graduation projects related
to the
surrounding community
30% 100% 35%
The results show a higher rate of Percentage of the student's graduation projects related to the surrounding in the academic year 41/42 compared to 40/41. That
implies a
continuous improvement in the provided student's
graduation projects
The benchmark calculated as percentage
100%
Comments on the Program KPIs and Benchmarks results : the Percentage of achieved indicators of the Chemistry program
operational plan objectives is 80%.The internal Benchmark was comparison between the two academic years 1440-1441 H that was also 80% and 1439-1440 H (74%) with actual benchmarks. The actual Benchmark results was fall below the target
Benchmark (82%) and equal to that of the internal Benchmark of (74%).
The methodology for measuring and setting Key Performance Indicators (KPIs) for chemistry program in Jouf university, according to a set of sequential steps and using 22 performance indicators is defined in light of : (actual level / baseline / internal benchmarking / external benchmarking / environment analysis (potential, requirements and ambition).