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Case Study Project

Management Information Systems BUSE 604 2010– Semester 2

Department of Business Administration Faculty of Economics and Administration

King Abdelaziz University

Lecturer

Dr Mohammad Yamin PhD (ANU-Australia), MACS Associate Professor

Department of Management Information Systems Faculty of Economics and Administration

King Abdelaziz University Office: 546

Phone: 0535646549

Email: [email protected]

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Purpose

This assignment gives you the opportunity to use your MIS skills and techniques that you have been studying to examine a case study and carry out an in depth analysis of an existing IS and suggest modification to help the organisational productivity

We are looking for your ability to find and make sense of ideas about describing the functional activities of the organisation of your case study, investigating the functional problems, and suggesting remedial actions in view of the learning outcome of your course of study.

B: Marks

This Assignment is worth 40% of total marks for this course There are two deliverables for this assignment:

1) A group report worth 30% of your overall mark for this course; and 2) A group presentation worth 10% of your overall mark for this semester.

C: Case Study

Your task is to research an existing business process. You will examine only two business business processes or functions from commencement to completion, with a focus on the more important or interesting tasks within the process. Your case study may be based on:

1) A case allocated to your group by your tutor; or 2) An example from your workplace; or

3) One of the well known Saudi business organisation or company If you choose an example from your workplace:

• Be careful to select two business processes of appropriate size. If you choose these processes that are too simple, you will find it hard to demonstrate your mastery of MIS concepts. Conversely, if you choose processes that are too complex, you may find it difficult to complete the assignment within the time allowed. Consider discussing your choice with your lecturer before you begin work.

• If confidentiality is an issue, be sure to place an appropriate annotation (eg

“commercial in confidence”) in the footer on each page of your report and on each slide in your final presentation. You should also seek permission from your employer to present the material.

Example of a case study:Hajj Management Information System. Which can choose any two of the following processes/Functions:

(1) Pilgrim Visa Processing (2) Pilgrim Processing at Airports (3) Transportation for different rituals (4) Check-point Management

(5) Pilgrim Accommodation

(6) Crowd Management at Jamarat and Arafat (7) Pilgrim Health Management

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D: Your Team’s Report

Your report should take the form of a proposal to your manager. Your report should comprise at least the following sections:

1) Cover Sheet 2) Title Page

3) Table of Contents

4) Abbreviations and/or Glossary (optional) 5) Executive Summary

6) Introduction 7) Body

8) Conclusion and Recommendations 9) Bibliography

10) Appendix A — Minutes of Team Meetings 11) other appendices (optional)

If you are unsure about how to write a report, consult the your lecturer

To be successful, your report should cover the points listed below with reference to the literature to support your perceptions of the situation, use of models, etc. You will need to relate relevant literature and modelling techniques to the issues raised in your case study.

Your report should:

1) Identify your case study and the intended purpose of the selected business processes;

2) Describe the overall business of your chosen organisation/system

3) Describe the overall business of two processes of your chosen organisation/system 4) Analyse the two processes against the IS requirements of Ethical, Privacy and Security

requirements

5) Identify the the kind of systems (software) each of these processes use 6) Discuss the problems that currently exist in your chosen processes

7) Demonstrate how Information Technology can be used to improve the prepossessing of the two processes

8) Discuss how your suggestions would empower the stakeholders and accommodate self-modification in response to changing circumstances; and

9) Comment on any issues that arose during research of the case study.

There is no lower or upper word limit for this assignment. However, as a rough guide, the main part of your report (Executive Summary…Conclusion and Recommendations) should not be more than twenty pages.

All members of a team will normally receive the same mark for the report. However, if your lecturer becomes aware of an imbalance of effort within a team, your lecturer may allocate marks that reflect individual assessment of that imbalance.

If you believe that a member of your team is not making an acceptable contribution, you should, as soon as you become aware of the problem:

• Raise and attempt to resolve the problem within your team. If that fails, then

• Discuss the matter with your lecturer.

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Please keep in mind that your lecturer can only adjust marks if he/she is made aware of the problem.

Appendix A of your report must contain the minutes of your team’s meetings, including net meetings. The minutes of your team meetings may be used as one way of determining each member’s relative contribution to the success of the project. There is no mandatory format the minutes should take but the following would be acceptable:

1) Date, start time and place of meeting.

2) Attendance:

b) Those present;

c) Those absent and who sent apologies; and d) Those absent who did not send apologies.

3) Matters arising from the previous meeting:

e) Status/progress of action items; and f) Other issues.

4) For each item, topic or issue discussed:

g) A brief summary of the item, topic or issue;

h) A record of any decisions made; and

i) Any action-items, plus who has responsibility for each action-item.

5) Date, time and place of next meeting.

6) Time meeting closed.

Be very aware of plagiarism. Always cite your sources. If you don’t understand what this means, please talk to your lecturer:

E: Submission

You submit your assignment by doing both of the following:

1. One hard copy of your report must be provided to your tutor during session 13.

2. One soft copy of the report on a CD/DVD

F: Your Team’s Presentation

Each team is required to present its findings to the class in during session 14. The intent is that you will provide an overview of your report with an emphasis on what you believe to be the key issues.

There is no limit on the number of slides you can use but your presentation should not exceed fifteen minutes (including questions). You may lose marks if you exceed your allocated time.

You must provide your lecturer with a printed copy of your slides at the beginning of your presentation. Unless your presentation contains confidential material, you should provide a similar handout to the other members of your tutorial class (electronic delivery is acceptable — eg a URL).

The members of your team should speak for roughly an equal amount of time. Any team member who does not participate in the presentation will not gain any marks for the presentation (unless he satisfies the requirements for gaining an extension of time).

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