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Project Management Overview ................................................................................1-16

Challenges in Project Management

As a consequence of the economic liberalization process, geographical boundaries are becoming irrelevant in today's era of globalization. In such a situation, the infrastructure bottlenecks have become more pronounced and the support system is unable to cope with the increasing expectations of the business world.

Role of Liberalization and Globalization

The intranet is an internal internet in an organization which is exclusive network for the organization that uses the internet. The rapid economic growth in the last few years has put a heavy strain on India's infrastructural facilities.

Foreign Investment in Projects

Although the Indian government is well aware of the need for reform and is moving forward in this area, business has yet to face this situation. The story is also refreshingly different when compared to the current position of some of the other developing countries, barring a few exceptions such as China.

Project Imports and Import Substitution

The exchange rate can be higher/lower than the free market equilibrium rate. While welcome from the perspective of the external security it provides to India's external financial position, such a major improvement in India's external position is unprecedented in India's history.

Forms of International Business

Public Sector Projects

  • The Importance of 3E’s
  • Disadvantages of Public Corporations

This requires that public sector enterprises be able to compete on an equal footing with the private sector. Scope and Time The perspective of the Span Involved project in the public sector is macroscopic and ready to go.

Table 1.1 Comparison of public and private sector projects
Table 1.1 Comparison of public and private sector projects

Project Management Vs Functional Management

Project management requires grouping generalization and flexible approach as opposed to specialization and division of labor. Project management approach is to dedicate ourselves to finish the goal and keep the whole in focus at all times.

Table 1.2 Comparison of project management and functional management
Table 1.2 Comparison of project management and functional management

Types of Production Systems with Different Degrees of Flexibility

Comparison of Project and Typical Business

Zero Date of a Project

Pre-project Activities

Project Activities

  • Advance Actions

Performance Indicators

Early Start Time (ES), Late Start Time (LS), Early Finish Time (EF), Late Finish Time (LF), Total Circulation (TF), Free Circulation (FF), Minimum Total Project Duration. IP Address – An IP address is the actual address of a node or computer or server on the Internet.

Concepts of Project Management .......................................................................... 17-30

Project Objectives and Functions

Manage communications to ensure relevant parties are informed and have sufficient information for project alignment. Manage costs to ensure the project is delivered at the lowest possible cost and within budget where possible.

Project Classification

Manage the scope of the project to define the goals and work to be performed, in sufficient detail to facilitate understanding and proper execution by participants.

Project Life Cycle

  • Project Life Cycle Curve
  • Project Visibility
  • Project Cycle for an Engineering Project

Using shadow (economic/efficiency) prices for resources to arrive at the net benefit of the project. Depending on the type of organization, the authority and accountability of the project manager varies.

Table 3.1 Project appraisal criteria
Table 3.1 Project appraisal criteria

Project Management Definition

Elements of Project Management

Techniques for Project Management

Project management is not just about program evaluation and review techniques (PERT) or the critical path method (CPM). When we talk about tools and techniques, it should be clear that mastering them all does not mean mastering project management.

Roles and Attributes for Project Manager

Therefore, if one humbly accepts that the role of project manager is that of systems integrator, it is possible to supplement the deficiency of the project manager. The whole concept of project can be to fit in terms of finding a gap between customer needs for goods and services and filling the gap.

Government Regulations

In addition to the truly new ideas, which are based on significant technological breakthrough, most of the project ideas involve combining existing fields of technology or offering variants of current product or service. Before starting the project there is a need to establish the project scope, time and cost targets/performance.

Project Identification

  • Tapping of Project Ideas
  • Identify Potential Problems

Choosing the right project for future investment is crucial for the long survival of the company as well as the country.

Project Screening and Selection Criteria

  • Preliminary Screening
  • Selection Criteria

1 Payback Period (PBP) PBP< Target Period PBPTarget Period ARRcost of capital IRR

Investment Alternatives Evaluation

  • Payback Put off or Recoupment Period
  • Net Present Value
  • Average Rate of Return
  • Internal Rate of Return
  • Benefit to Outflow Ratio
  • Accounting Rate of Return
  • Dept Service Coverage Ratio
  • Social Profitability (SP)
  • Break Even Analysis
  • Profitability Index

It takes into account the time value of money and also the project's entire lifetime of assessment. Terminal Value approach: TV of the reinvested inflows at the end of the project is calculated.

Table 3.2 Project details
Table 3.2 Project details

Establishing the Project Scope

The first step in a feasibility study is idea generation, which depends on creativity, innovative nature or ingenuity. At this stage, the project is systematically studied in depth for various aspects such as market, technical, financial, economic, commercial, social, managerial, organizational and ecological analysis.

Fig. 3.1 Feasibility studyGeneration of Ideas
Fig. 3.1 Feasibility studyGeneration of Ideas

Project Feasibility Report

  • Detailed Project Report (DPR)

The project manager may need to update and approve the feasibility report and work according to the specifications in the report.

Market and Demand Study

Objectives may be missed and even the feasibility of the project may be lost if the site of the plant has to be moved at a later date. Effluents must be discharged in a harmless manner without polluting the environment, otherwise the discharge cannot be permitted.

Fig. 3.2 Market analysis
Fig. 3.2 Market analysis

Primary and Secondary Information

  • General Sources of Secondary Information
  • Primary Information

Based on the information collected from secondary sources, and through the market survey, the market for the product/service can be described in terms of effective demand, breakdown of demand, price, distribution methods, sales promotion, consumers, supply, competition and government policy. The market survey considers the factors such as demand and growth rate, segmentation of market, choice of products, price and income elasticity of demand, characteristics of buyers, motives for buying and fulfilling needs.

Social Cost Benefit Analysis (SCBA)

  • Approaches to SCBA

The shadow prices take care of the distortions in the market price through suitable adjustments in the market price. Although UNIDO approach is more popular, neither approach can be said to have universal applications.

Project Cost Estimates

  • Accuracy of Costs with Types of Estimates
  • Comparison of Cost Estimation and Costing (Cost Accounting)

Where Ip = Investment required for proposed project Ie = Investment made for existing project Ce = Installed capacity for existing project Cp = Installed capacity for proposed project. Where Ip = Investment required for proposed project Ie = Investment made for existing project Te = Revenue for existing project.

Cost-Benefit Analysis (CBA)

  • CBA Might Include the Following
  • Cost-Benefit Analysis Steps

The need is to develop future profiles of the current system and the projected profiles of alternative proposed systems. Sensitivity analysis: This uses some of the same statistical techniques as risk and uncertainty analysis to analyze how sensitive it is to changing the ranking of alternatives based on major cost drivers.

Source of Finance

Depending on the size and complexity of the project, this can be as simple as a white paper or briefing paper, or it can be more formalized. Loan terms: Long-term loans (5 to 10 years) are provided by financial institutions and commercial banks.

Financial Structure

There are two broad types of term loans available in India: rupee term loans and foreign currency term loans. Leasing and hire purchase financing: represent a form of borrowing that is different from conventional term loans and bond loans.

Financial Institutions

  • National Financial Institutions
  • Foreign Financial Institutions

The International Finance Corporation (IFC) is a subsidiary of the World Bank and provides funds specifically for the private sector. United Nations Development Program (UNDP) and United Nations Industrial Development Organization (UNIDO) These two United Nations agencies provide funding for industrial projects around the world.

Demand Forecasting

  • Time Series Projection Method
  • Casual Method
  • Linear Trend Using Least Square Method

Then convert all net cash flows to the base year (0) and obtain the current factor (P V Fi, n) for the various years corresponding to a discount rate of 9%. Current rate of net cash flow in year n = net cash flow in year 'n' x PVFi,n where I = 9%.

Fig. 3.5 Project variables.
Fig. 3.5 Project variables.

Project Planning

Project Scope Statement: provides a documented description of the project in terms of its output, approach and content. Resource plan: describes the main resources needed to continue with the execution of the project.

Concept of Systems

  • System Characteristics

Types of Systems

Information Bound System

Design of Systems

Often, activities that are not on the critical path can be delayed without causing a delay in the completion of the project. The LF for the last activity is normally set equal to the EF for the project.

Fig. 4.3 Work breakdown structure
Fig. 4.3 Work breakdown structure

Project Management System

Work Breakdown Structure (WBS)

  • Work Breakdown Structure Development
  • Decompose WBS

Only reducing the duration of the critical activities in the project network can reduce the total project duration. Assigning the update time as the earliest occurrence time of the project's tail event.

Table 4.1 Inputs in the schedule development
Table 4.1 Inputs in the schedule development

Organizational Breakdown Structure (OBS)

Resource Planning

Schedule Development

  • Schedule Inputs

It also explores the ethical and financial responsibility of the staff involved in the project. At this point, we have the EF of the final activities, which is the earliest possibility to complete the project (if the activities require an estimated time).

Organizing Human Resources ................................................................................ 71-84

What to Delegate?

Responsibility is a mental attitude, which cannot be conveyed in writing, cannot be delegated but only authority can be delegated. When authority is delegated, the delegator remains accountable to the delegatee for the use of the authority.

When to Delegate?

Delegation occurs when authority is given to make commitments, use resources, issue instructions, demand compliance, and take necessary steps to accomplish the task. The delegation must be in writing as far as possible, but in the case of institutional delegation it must be in writing, appear formal and also have legal overtones.

How to Delegate?

Documenting Project Authority

Motivation

  • Moslow’s Hierarchy of Needs
  • ERG Theory
  • Theory X and Theory Y

Unlike Moslow's hierarchy, ERG theory allows different levels of needs to be pursued simultaneously. ERG theory recognizes that if higher-level needs go unmet, the person may fall back to lower-level needs that seem easier to satisfy.

Organization Structures

  • Line and Staff Organization
  • Consultant as Project Manager
  • Project Management as Specialized Staff Function
  • Matrix Organization
  • Task Force Organization
  • Totally Projectized Organization

The project manager integrates the contribution of the staff in different functional departments to realize project goals. In some activities, the task force's staff are in effect seconded to the project manager.

Fig. 5.2 Organization structures
Fig. 5.2 Organization structures

Comparison of Functional, Matrix and Project Organization

Auditing can be done by department or budget as a whole depending on the size of the project. FS for the completion of activities will be taken as 0 (Zero) The minimum duration of the project is 18 weeks.

Fig. 5.8 A Comparison of organization structure
Fig. 5.8 A Comparison of organization structure

Project Manager’s Duties: Multidisciplinary in Nature

Methods and Techniques for Developing Project Managers

Therefore, it is a certain percentage of the invoice value that is withheld by the project authorities at the time of payment. The staff must be informed in time about the completion of the project for the following reasons:

Project Direction, Co-ordination and Control .................................................... 85-92

Bar Chart

The schedule is likely to be in the form of a bar chart because the details included are so few and so broad-based that the development of networks would not increase accuracy. Generally, a built-in allowance of 20% is applied in schedule, as in the case of cost estimate for correct correspondence between them.

Management Efforts Schedule

  • Project Direction
  • Project Co-ordination
  • Project Control

Contract is an arrangement for obtaining authority over the external organizations for participation in the implementation of the project. Financial close is the process of completing all financial and budgetary aspects of the project being completed.

Progress Measurement

  • Project Expedition and Follow-up

Project Control through Line of Balance (LOB)

For performance measurement at each stage the requirements of subsequent stages must be known so that the progress achieved in previous stages can support the progress required in the successive stage. It is a matter of concern if the actual progress at any stage of the project falls below the minimum requirement to support feasible progress of the downstream stages and the project as a whole.

Committed Activity Targets and Reserved Activity Targets

Generally, retention money can be paid after completion of the project or after the maintenance period.

Contracts Management .......................................................................................... 93-105

Contracts

Investigate Issuance of NIT (Notice Inviting Tender) to selected parties or to the notification papers by the project authority and sale of tender document. The tender document can be obtained from the office of the Deputy Conservator, XYZ Port Trust, Administrative Building XYZ 100001 with a written request on payment of Rs.

Table 7.1 Contract sequence
Table 7.1 Contract sequence

Tender

  • Factors Effecting Tender

Tendering Procedure

  • Pre-qualification of Contractor
  • Preparation of Tender Documents
  • Receipt and Evaluation of Tenders
  • Selection of Contractor
  • Seller’s Frustrations

The buyer does not have sufficient authority to exercise sound judgment in making decisions that create awkward situations. Unjustified and shaky policies are sometimes adopted by the buyer in rejecting goods, when they are not needed.

Role of Responsibility, Reimbursement and Risk in Contracts

  • Responsibility or Scope of Work
  • Reimbursement
  • Risk

The buyer does not adhere to the recommended operation and maintenance manuals and communicates about observed problems that are not reported immediately. The owner's impression that 'lump sum contract is more economical than cost plus' may not be correct, as during the construction of details he has to take contingencies.

Types of Contracts

  • Turn-key Contract
  • Piece-Work Contract
  • Lump-sum Contract
  • The Cost Plus Percentage Contract
  • Labour Contract
  • EPC (Engineering, Procurement and Construction)

Payment of the agreed amount to the contractor will take place on the basis of a completion certificate issued by the engineering firm. In this method, the contractor uses his own materials and labor and carries out the work according to drawings and specifications.

Types of Reimbursements Vs Types of Contracts

EPC represents the traditional approach where MSC (multi-part contracts) require the implementation (execution) of the project to be carried out in different phases by different contractors.

Sub-contract

Team Building

Earnest Money Deposit (EMD)

Retention

Letter of Intent (LOI)

Ensuring Better Contract Management

Boot Projects

  • The Major Components of BOOT Project Include
  • Projects Suitable for BOOT Contracts
  • Advantages of BOOT Projects

It is the project manager's responsibility to prepare the report with input from the entire team, customers and the major stakeholders. Both CPM and PERT share the same approach to constructing the project network and to determining the critical path of the network.

Table 7.4 Vendor ratings
Table 7.4 Vendor ratings

Project Management Performance and Close Out ......................................... 106-117

Factors Responsible for Project Failure

Performance Indicators

  • Time Overrun
  • Cost Overrun
  • Project Sickness
  • Productivity as Performance Indicator
  • Value as Performance Indicator

The quality of the selected plant and equipment determines the cost of utilities, repairs and maintenance. The plant's performance cannot be measured until the project goes into commercial production, but the project manager is fully responsible for both installed costs per ton and production costs per ton, otherwise a project can become ill.

Approaches to Performance Analysis

Schedule Variance = Budgeted Cost of Work Performed – Budgeted Cost of Work Schedule SV = BCWP-BCWS. ECP Index = Budgeted Cost of Total Work/Actual Cost of Work Done+Incremental Cost of Completion.

Performance Improvement

  • Do It Yourself Trap
  • The Turn-key Trap

The owner opened a letter of credit for the shipment of items declared ready by the turnkey contractor. The contractor sent everything that was finished, while the owner insisted that the ready-made contractor had to ship the items in the order in which they could be built.

Project Close Out

  • Administrative Closure
  • Financial Closure
  • Financial Audit
  • Celebration of Success

Because project duration is controlled by activities on the critical path, the duration of some activities on the critical path may be shortened. New information and knowledge that will affect the duration of the activities to be carried out.

Fig. 9.1 Gantt chart
Fig. 9.1 Gantt chart

Network Tecniques ................................................................................................... 118-164

Problems with the Bar Charts

The bar chart does not indicate which tasks should be prioritized in terms of resources (i.e. people, money, materials, machines, etc.). It is therefore not clear from a Gantt or bar chart which activities are dependent on each other and which are dependent.

Scheduling

  • Advantages of Network Scheduling

They provide a fairly accurate estimate of the length of time it will take to complete the project and the activities that must be kept on time to meet the schedule. It provides a way to estimate the time and cost impact of changes in the project plan at any stage.

Network Based Scheduling Techniques

The technique was developed to help guide the development of the Polaris missile-submarine system. Since many of the activities involved in this project had never been done before, the time they might require was uncertain and was therefore treated as a probabilistic variable.

Steps in Using Network Techniques

Finally, the cost of applying critical path methods to a project is sometimes used as a basis for criticism. When used with additional features for work breakdown structure and various reports, it is more expensive, but rarely exceeds 5% of the total project cost.

Some of the Assumptions in PERT or CPM are Given Below

  • Symbols Used in Network

This is the earliest time at which the event from which the activity arrow originates occurred. This is the earliest time the event from which the activity arrow originates occurred, plus the duration of the activity.

Fig. 9.3 Events directions
Fig. 9.3 Events directions

Precedence Relationships

The total duration of time available for each job is the difference between its earliest start time and its latest finish time. This is the latest display time for the node at which the activity arrow ends minus the duration for the activity.

Networking Conventions: AON and AOA

In general, the AON convention is easier to learn because it consistently uses only arrows to indicate precedence. In contrast, some arrows (solid) are activities, and other arrows (dashed) indicate priority requirements when the AOA convention is used.

Rules for Network Construction

Project duration can be shortened by systematic analysis of critical path activities, collision costs and the corresponding cost effect of indirect costs. Cyberspace refers to the location of the user as he traverses the virtual geography of the Internet.

Fig. 9.5 Normal distribution
Fig. 9.5 Normal distribution

Fulkerson Rules for Numbering Nodes

Statistical Method of Deriving: Single Time Estimate

Determination of Floats and Slack Times

  • Total Float
  • Free Float
  • Independent Float
  • Event Slacks
  • Time Scale Rrepresentation of Floats and Slacks

Time by which the end of an event can be delayed beyond the earliest end time without affecting the earliest start of a subsequent (subsequent) activity. It is the part of the total float within which an activity can be manipulated without affecting the floats of subsequent activities.

Critical Path

  • Forward Pass (ES, EF)
  • Backward Pass (LF, LS)

Probability of Completion Time

Since there is another critical path and other paths that could become critical, the probability of completing the project in 35 weeks is actually less than 0.19. Example 11: Consider a project for which time estimates are given in the following table, construct the PERT network what on the critical path.

Fig. 9.10 Network
Fig. 9.10 Network

Crashing of Network (Time Cost Relationship)

If it is possible that additional resources can be diverted from non-critical road activities and consequently the increase in duration of such activities and consequently the increase in duration of such activities is less than the slack, such diversion will not otherwise increase the cost of the project it costs The critical path is 1-3-4-5 with the normal duration 20 days and minimum project length is 12 days.

Fig. 9.20 Time-cost relationship
Fig. 9.20 Time-cost relationship

CPM Updating a Project

  • Data Required for Updating

Updating is also defined as the process of replanning and rescheduling based on the results, which serve to guide decisions by carrying out calculations made by taking into account the new knowledge and latest information of an intermediary in the project, which changes the original network. Also, the earliest start time and latest end time of each event is calculated based on the project's original start date.

Table 9.20 Activity relationship
Table 9.20 Activity relationship

Resource Allocation

Resource Smoothing

From the network diagram, if we allocate the resource without considering the float available for non-critical activities, there is a maximum demand of men on the 7th and 8th day (5 men for activity 5-9.3 for activity 4-7,3 for Activity 4-6 and 2 for activity 3-10 (which is not yet finished) We find that the maximum demand of men has decreased from (13 for the 7th and 8th day) to 8 .

Fig. 9.25 Network
Fig. 9.25 Network

Illustrative Case Study

So, this wonderful interoperability is due to the TCP/IP communication package used by the systems connected on the Internet. The existence of the Internet is attributed to a cooperative association of the users of the Internet.

Table 9.24 Activity times & costs
Table 9.24 Activity times & costs

Material Requirement Planning ...................................................................... 165-175

Type of Inventory

Inventory consists of finished goods, service parts, and other items whose demand arises most directly from the uncertain market environment. It consists of raw materials, components and subassemblies used in the production of parent or final items.

MRP Versus Order-point Systems

Aggregate Planning

Material Requirement Planning (MRP or MRPI)

Capacity Requirement Planning (CRP)

Bill of Materials (BOM)

Master Production Schedule (MPS)

Benefits of MRP

  • Limitations of MRP

Closed Loop MRP

Manufacturing Resource Planning (MRP II)

Comparison between MRP-I and MRP-II

This characteristic of the Internet has made it the most treasured medium of communication worldwide in the modern age. These regional networks are interconnections based on the geography as well as the management functions of the organization.

Fig. 10.4 Re-engineeing wheel
Fig. 10.4 Re-engineeing wheel

Enterprise Resource Planning

  • Evolution of ERP

Supply Chain Management

The concept of Supply Chain Management (SCM) is the application of a 'systems approach' to managing the entire flow of information, materials and services from raw material suppliers through factories and warehouses to the end customer. Thus, a "make or buy" decision is made that helps the company focus on its main mission, in addition to allowing flexibility and leanness of the mare.

Business Process Re-engineering (BPR)

  • The 7 R’s of Re-engineering
  • Principles of Re-engineering
  • The Re-engineering Process

To establish a connection between two or more computers, it is necessary to define the address of the computer. Through some of the websites, the user can shop and carry out financial transactions online.

Internet and E-commerce .................................................................................. 176-188

Internet

Although the Internet is a network with a heterogeneous mix of technologies and operating systems, communication between them is not a problem because of TCP/IP (Transmission Control Protocol/Internet Protocol). The Internet is a network of interconnected networks that span millions of servers and hold countless amounts of data.

Network of Networks

People can use their computers connected to a gateway (physical network-meeting point) through a modem or leased line to take advantage of the services of an ISP (Internet Service Provider) to send messages or exchange files with people using their computers in another region. , in another country or anywhere that is similarly connected to an Internet gateway in its part of the region. ISPs provide registration services and support for the connected network under the auspices of the Internet Assigned Numbers Authority (IANA).

Common Protocols Used in Internet

For example, every computer connected to the Internet is owned by someone or a company. Point-to-Point Protocol (PPP): This is used when accessing the Internet using a telephone line.

Common Use of Internet

  • Electronic Mail
  • Usenet
  • Telnet
  • IRC (Internet Really Chat)
  • File Transfer Protocol
  • Archie
  • Gopher
  • Veronica
  • World Wide Web

It is a utility to copy files from the remote hosts to the user host and vice versa. This is the most popular system, which allows easy access to the abundance of information on the Internet.

Internet Address

The landing page of a website generally signifying the top of the page hierarchy and providing relevant links to other web pages on the website is known as the Home Page. Users can access a website of a particular company and get relevant information about the company's profile, products and future plans.

Intranet

A firewall is a computer or set of computers that uses filtering and specialized routing to prevent people from using information resources of the organization that do not belong to the organization. The people of the organization may or may not use all the resources of the greater Internet, depending on the design of the Internet.

Commercial Benefits of Internet

  • A Very Large Potential Customer Base
  • Augmented Revenue Potential
  • Reduced Costs
  • An Efficient and Swift Time to Market
  • Improved Customer Relations
  • Faster Customer Response
  • Enriching Information and Compelling Shopping Experience
  • Self-service
  • Advertising

This results in a push for consistent new product development and research based on customer feedback. This can enhance the business potential of the business houses by increasing their sales and improving their image in the business world.

Electronic Commerce (E-Commerce)

Since the Internet offers 24-hour access, customers can go directly to the latest and centrally maintained information sources. The Internet can save time and money and improve order accuracy by eliminating unnecessary intermediaries in the business chain between buyer and seller.

E-cash

Electronic Data Interchange (EDI)

Information Technology Act

Total Quality Management ................................................................................ 189-205

What is Quality?

  • Definition

Characteristics of Quality

Quality Attributes for Products and Services

  • Five Major Quality Attributes for Services

Cost of Quality

Traditional View of Costs and Zero Defect Costs

Evolution of Quality Management

TQM Definitions

TQM Triangle

  • Axiom 1: Commitment (To Never Ending Quality Improvement
  • Axioms 2: Scientific Knowledge
  • Axioms 3: Involvement

Major Consequences of Total Quality

Valuable Tools for Quality

Taguchi Approach

Deming Approach

Quality Circles: Small Group Activities

  • What is Quality Circle

Control Charts

ISO 9000 Certification: a Business Decision

  • ISO 9000 Quality System
  • Quality System
  • Advantages of ISO 9000 Certification
  • There are 3 Forms of Certification
  • Eight Steps to ISO 9000 Certification

Information Technology and Future of Project Management ................... 206-212

Information at Initiation Stage

Information at Planning Stage

Information at Execution Stage

Information at Control Stage

Computer Project Management System (CPMS)

  • Microsoft Project 2000
  • Project Scheduler
  • Prism
  • Insta-plan

Future of Project Management

Gambar

Fig. 1.1 Comparison of forms of international business
Table 1.1 Comparison of public and private sector projects
Figure 1.3 Types of production systems
Fig. 3.1 Feasibility studyGeneration of Ideas
+7

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