^\ KINH NGHIEM-THUC TliN
THAM QUYEN, NHIEM VU CUNG tfNG MOT SO DICH VU
H A N H C H I N HCONG CUA UY BAN
NHAN DAN CAP XA 6
N U O CTA HIEN NAY
Pham Thi Van*
Tran Thi Minh Chau**
Tdm tdt: Uy ban nhdn ddn (UBND) cdp xd, ben cgnh nhiem vu qudn ly nhd nUdc d cdp cd sd de phdt trien kinh te - xd hdi dia phUOng dam bdo quoc phdng an ninh tren dia bdn, con cd nhiem vu cung dng dich vu hdnh chinh cdng (HCC) theo tham quyen. Bdi viet he thong hda cdc quy dinh cua phdp lugt hien hdnh ve thdm quyen, nhiem vu cung dng dich vu HCC cua UBND cdp xd trong mpt so linh vUc chu yeu, chi ra cdc Uu diem, vUdng mac, td do de xudt mdt sd kien nghi hodn thien phdp ludt ve tham quyen, trdch nhiem cung dng DVHCC cua UBND cdp xd.
Td khoa: phdp ludt; dich vu hdnh chinh cdng; UBND cdp xd
Abstract: The People's Committee of the commune, in addition to the task of state management at the grassroots level for local socio-economic development, to ensure national defense and security in the area, also has the task of providing public administrative services under its authority. The article systematizes current legal regulations on the authority and duty to provide public services of the Peoples Committee of the commune in some main areas, pointing out the advantages and problems, thereby proposing some ideas to improve the law on authority and responsibility to provide public service of commune People's Committee.
Keywords: law; public administrative services; Commune People's Committee.
Ngdy nhgn bdi: 08/01/2020 Ngdy sda bdi: 25/02/2020 Ngdy duyet ddng 03/4/2020
1. Tham quyin, nhiem vu cung ling 1.1. Linh vUc tU phdp. Hoat ddng cung mot so dich vu HCC cua UBND cap xa flng dich vu HCC eua UBND cap xa trong
linh vflc tfl phap hau hit la dich vu chflng thflc. Dilu 4, Nghi dinh sd 23/2015/
Theo cac quy dinh cua phip luat hien
hanh, UBND cap xa cd trach nhiem cuns ^ , „ ^ , , ^ V J- I- TT^!^ u 1-- '- . ND^GP, quy dinh UBND cap xa cd tham Ung dich vu HCC theo tham quyen trong -i / •
hau he't cac linh vflc ehu ye'u nhU: lao W « " ™ ''^''^ "^iem cap ban sao tfl so ddng - thUdng binh - xa hdi, tU phap - hd 8°'^ (^o UBND cip xa quan ly). Nghi tieh; dia chinh va tren thflc te cac thu tue ^ n h sd 23/2015/ND-CP. quy dinh tham hanh chinh (TTHC) thude 3 linh vflc nay quyen chflng thfle eua UBND cap xa ddi chiem tdi tren 90% sd lUpng eae TTHC vdi: cac loai giay td. van ban do co quan hien dang thUe hien d UBND cap xa. cd tham quyen ciia Viet Nam cap hoae
"TS, Truing Bai hgc Ngi vuHiNgi," TS, Vu Phap che, Bg Ngivu
Tap chi Khoa hoc Ndi vu | 59
} KINH NGHliM • THUC TliN ttt chflng nhin; UBND cap xi chflng thflc:
chfl ky; hpp ddng, giao dich: a) Liln quan den tii sin li ddng sin; b) Lien quan den thfle hiln cic quyen eua ngfldi sfl dung dat theo quy dinh eua Luat Dat dai; c) Ve nha d theo quy dinh cua Luat Nhi d; di chue; van ban tfl choi nhin di sin; van ban thda thuin phin chia di sin, van ban khai nhan di san mi di sin li tai sin. Chu tich, Phd Chu tich UBND cap xa thflc hien ky chflng thflc vi ddng dau. Nghi dinh quy djnh trach nhiem cua UBND cap xa chflng thflc vile sfla ddi, bd sung, buy bd hpp ddng, giao dich; sfla ldi sai sdt trong hpp ddng, giao dich; cap ban sao cd chflng thflc tfl bin chinh hpp ddng, giao dich ma UBND cap xi da chflng thfle. De hfldng dan thflc bien Nghi dinh, Bd Tfl phip ban hanh Thdng tfl sd 20/2015/TT- BTP, Bd Tai chinh ban hanh Thdng tfl sd 226/2016/TT-BTC.
1.2. Linh vUc hp tich. Luit Hd tieh nam 2014, Nghi dinh sd 123/2015/ND-CP quy dinh, UBND cap xa ed nhiem vu cap eic loai giay td lien quan din dang ky kit hdn;
khai sinh cho tre em; dang ky nhin cha, me con; dang ky giam hd, cham dflt giim hd; thay ddi. cii chinh, bo sung hd tich;
xic nhin tinh trang hdn nhin va dang ky lai khai sinh, ding ky lai kit bdn, dang ky lai khai tfl trong nhflng trfldng hpp die biet. Hfldng dan thfle hien Luit Hd tieh nim 2014 vi Nghi dinh sd 123/2015/ND- CP, Bd Tfl phip da ban hinh Thdng tU sd 15/2015/TT-BTP; Bd Tai chinh ban binh Thdng tfl sd 179/2015/TT-BTC, theo dd, cac tinh/thinh phd ban binh dinh mflc thu phi trong gidi ban cho phep ddi vdi cic TTHC trong linh vflc hp tich lim cP sd de UBND cic cap thUe hiln.
60 I Tap chi Khoa hpc Ndi vu
1.3. Linh vUc bdo trd xd hpi - ngUdi cd cdng Nghi dinh so 31/2013/ND-GP cua Chinh phu la cP sd phap ly quan trpng mang tinh chuyin nginh, de thfle hipn cac chinh sich xa hdi ddi vdi ngUdi cd cdng. Theo Nghi dinh nay vi Thdng tfl sd 05/2013/TT-BLDTBXH, UBND cip xi ed nhiem vu Uen quan den xae nUan giay uy quyin hfldng trp cap, php cap Uu dai ngfldi cd cdng vdi cich mang vi thin nhin; cap giay xae nhin hy sinh de lam hd sP xic nhan liet si vi td chflc le truy dilu sau khi cd Bang To qudc ghi cdng;
xic nhin eic ban khai dl giii quylt che dd vdi ngfldi boat ddng cich mang; xic nhan don dl ddi hoae cap lai Bing To qudc ghi cdng; xic nhin bin khai de lam thu tpc hfldng mai ting phi, trp cap mpt lan khi ngUdi ed cdng vdi each mang tfl tran; lim thu tuc giii quyet trp cap tien tuat hing thing khi ngfldi cd cdng tfl tran; lam thu tuc giai quyet chl dp doi flu dai vdi than nhin liet sT; lam thu tuc giai quyet che dp ddi vdi Anh hung Iflc Iflpng vii trang nhin dan, Anh hung lao dpng trong thdi ky khing chien; lam thu tue giai quylt chl dp ngfldi boat ddng cich mang hoae boat ddng khang chiln bi djch bat tu, day; lam thu tuc giai quylt che dp ngfldi hoat ddng khang ehiln giii phdng dan tdc, bio v | To qudc va lam nghla vu qudc te; lam hd SP giai quyet che dp ngfldi cd cdng giup dd cich mang. Xie nhin don dl nghi de giai quyet che dp trp cap ddi vdi vp ho^e chong liet si di lay chdng hoae vp khac;
xic nhan van bin eua gia dinh hoae hp tdc lilt si khing dinh da nudi con liet si din tudi trudng thanh hoae cham sdc bo me liet si khi edn song; giai quylt che dd trp cap thd cung lilt si, xae nhin bin khai
\ \ \ KINH NGHliM-THUC TliN ' de giii quylt chl dp Uu dai ddi vdi Ba me
Vi|t Nam anh hvmg.
Nghi dinh sd 31/2013/ND-CP vi eic thdng tu hfldng dan thfle hien quy dinh UBND cap xa cd nhiem vu xic nhin dPn de nghi tham viing mp Uet si; xie nUan dpn de nghi di chuyen hai cdt Uet si de than nhan ho^c ngfldi thd cung gfli din hd sfl den Phdng LD-TB va XH; xie nhin giiy dl nghi khim giam dinh, ban khai cho ei nhan dl lim thu tuc giai quyet hfldng chl dp flu dai ddi vdi ngfldi boat dpng khang chien bi nhiem chat ddc bda hpe; xic nhan bin khai cua ci nhin de lim thu tpc giii quylt hfldng chl dp flu dai ddi vdi con de cua ngfldi boat ddng khing chiln bi nhiem chat dpc hda hpc;
thUc hi|n ehl dp trp cap mdt lan ddi vdi thin nhan ngfldi boat dpng khing chien giii phdng dan tpc, bao ve To qudc vi lam nhilm vu qudc te, ngfldi cd cdng giup dd cich mang da chet; lam thii tuc bo sung tinh hinh nhin thin trong hd sP liet si.
UBND cip xa cd trach nhiem thflc hi?n cae bfldc eP ban de ea nhan lam thii t\ic xae nhin thflpng binh, ngfldi hfldng chinh sich nhfl thflpng binh ddi vdi ngfldi bi thflpng khdng thude Iflc Iflflng cdng an, quan dpi trong chiln tranh tfl ngay 31/12/1991 trd vl trUde khdng edn giay td; nhan hd sP de gfli cip cd tham quyin xie nhin Uet si doi vdi ngUdi thupe lUe Iflpng quan dpi, cdng an hy sinh trong chien tranh tfl ngay 31/12/1991 trd ve trfldc khdng cdn giay td;
Theo Nghi dinh sd 31/2013/ND-CP, Thdng tfl sd 36/2015/TTLT-BLDTBXH- BTC, UBND cap xa cd nhiem vu xic
nhan bin khai de ea nhin thflc hien chl dp Uu dai trong giao due, dao tao ddi vdi ngfldi cd cdng vdi each mang va con eua hp. Theo Quylt dinh sd 40/2011/QD-TTg vi Thdng tfl lien tich sd 08/2012/TTLT- BLDTBXH-BNV-BTG, UBND cap xa cd trich nhiem td chflc hpi nghi vi lip bien ban xae nhin hd so xet hfldng che dp trp cap mpt lan, chl dp trp cap hang thing ddi vdi thanh nien xung phong da hoin thanh nhiem vu trong khing chiln gfli lln UBND huyen (qua Phdng Ndi vu).
1.4. Linh vUc ddt dai, nhd d, xdy dUng.
Luit Dat dai nam 2013, Nghi dinh so 43/2014/ND-GP, Nghi dinh sd 01/2017/
ND-GP quy dinh, UBND cap xa ed nhiem vu hda giii cie tranh chap dat dai cua ngfldi dan trin dia ban; xic nhin bin khai tinh trang thfla dat, tiep nhan hd sP va thflc hiln cic bfldc cP ban 6i UBND cap huyen cd tham quyin chuyen muc dich sfl dung dat cho hd gia dinh, ci nhin;
cap phep sfl dung tam thdi he pho de td chfle vile cUdi, vile tang, trung chuyin vat Ueu xay dflng. Thdng tfl sd 24/2014/TT- BTNMT, UBND cap xa cd nhilm vu quin ly hd so dia chinh dang giay doi vdi nhflng trUdng hpp dang ky tai UBND xa de phue vu tra cflu thdng tin hd sP dia chinh; cung cap thdng tin tfl hd so dia chinh.
1.5. Linh vUc tiep cdng ddn, xd ly ddn thu, gidi quyet khieu ngi, td cdo. Theo quy dinh tai Luat tiep cdng din nam 2013, UBND cap xa cd nhilm vu ddn tilp, xae dinh than nhin cua cdng dan, yeu cau cdng dan neu rd ho ten, dia chi hoae xuat trinh giay td tuy thin, giay uy quyin (nlu cd). Sau dd thflc Men nghe, ghi chep ndi dung khieu nai, td cao, kien nghi, phan Tap chi Khoa hoc Ndi vu | 61
( KINH NGHliM - THUC TliN ttt anh tilp nhin thdng tin, tii lieu. TrUdng hpp khieu nai, td cio thude tham quyen giii quyet cua cP quan, to chflc minh va du dieu kiln thu ly thi ngfldi tiep cdng dan tiep nhin thdng tin, tai Ueu, chflng cfl kem theo bio cio CP quan, td chflc, dpn vi thu Iy. Trfldng hpp khdng thude tham quyin, hfldng dan ngfldi td cio, khilu nai din CP quan, td chflc ed tham quyin de khieu nai, td cio.
2. Danh gii he thong phap luat ve tham quyen, nhi^m vu cung flng dich vu HCC cua UBND cap xa
2.1. NhUng Uu diem
Thd nhdt, he thong phip luat quy dmh tflpng ddi rd rang, cu tbi tham quyin, nhiem vu eung flng dich vu HCC eua UBND cap xi. Tham quyin cung flng dich vu HCC eua UBND cap xa dflpc quy dinh trong cic luit; trinh tU, thu tuc, kit qua eung flng DVHCC dflpc quy dinh tai eic nghi dinh va thdng tfl. Theo dd, cie linh vflc nhfl tfl phip - bd tich, UBND cap xa cd tham quyin trflc tiep eung flng dich vu HCC va ngfldi din nhin kit qui trflc tiep.
Mpt so Unh vflc khic nhfl: ve dat dai, nha d, xae nhin cac hd sP can thiet trong Unh vflc ngfldi cd cdng..., tham quyin thude ca quan hinh chinh nhi nfldc hoae ca quan cd tham quyin quin ly nganh, linh vflc cap tren. Ddi vdi eic dich vu HCC nay, UBND cap xa la nPi trflc tilp tiep nhin hd sP, chuan bi eic bfldc eP bin de ngfldi dan cd dilu kien thflc hien yeu cau cung cap dich \ai tai ca quan cd tham quyin cap cao hon nhfl cap huyen, cap tinh. Tai cie luit chuyin nganh va van ban hfldng dan thi hinh ddi vdi cic dich vu hinh chinh do
UBND cap xi cung flng ed quy djnh khi rd vl trinh tfl va tham quyin thfle hiln cie bfldc trong qui trinh lim hd sP, yeu cau cung cap dich vv eua ngfldi din, dem din sfl thuin Ipi. cdng khai, minh bach cho ngfldi dan trong tilp can quy trinh thflc hien; Thd hai, he thdng phip luit quy dinh ve hd sP, dilu ki|n vi cac ylu can khic khi cung flng dich vu HCC cua UBND cap xa dflpe cdng khai, minh bach trin phflpng tien thdng tin dai ehung va nPi cung flng dich vu de ngfldi din thuan tien khai thic, flng dung. Quy dinh ve tham quyin, nhiem vu cung flng dich vp HGC cua UBND cap xa dflpc nilm yet cdng khai tai nPi cung flng dich vu. cdng bd rdng rai trin phflpng tien thdng tin dai ehung, tren mang internet, Ii flu dilm ldn, giam tai thdi gian di lai eho ngfldi din, dap flng yeu cau cii each TTHC hiln nay. Theo cac phflpng thfle niem yit niy, ngfldi dan cd tbi tim hilu cie dich vu HGC, chuan bi hd SP theo hfldng dan tai cP sd dfl lieu ve thu tue hanh chinh va tien hanh npp hd SP trflc tuyen, qua dudng bUu chinh hoae nop trUe tiep cho can bp tilp nhan hd SP tai UBND xa. Theo quy dinh phap luit vl phupng thflc nop hd sP, ngfldi dan cd nhieu quyen lUa chpn phu hpp nhu cau ca nhan, UBND cap xa ed nhilm vu tilp nhan va giai quyet trong thdi gian da dupc an dinh tai Nghi dinh va cae van ban hudng dan thi hanh khae; Thd ba, phip luat tao hanh lang phap ly quan trpng dl ngfldi dan cd phan anh da chieu doi vdi cung flng cic djch vu HCC cua UBND cap xa. Cac quy dinh hien hanh tai luat chuyen nganh, eic vin bin hudng dan thi binh dlu cd quy pham dieu chinh v | trach nhiem cua cP quan nhi nfldc, ci nhin cd
62 Tan chi Khoa hoc Ndi vu
\ \ \ KINH NGHliM-THUC TliN I tham quyin trong viec cung flng dich vu
HCC. Qua dd, ngfldi din cd the phin anh, kien nghi ve chinh quyen cap xa ddi vdi cic djch vu chfla hai long, cic thu tuc hd SP rfldm ra, ylu cau dieu kiln khd thfle hi|n, tfl dd cP quan cd tham quyen tiep nh|n thdng tin, tien hanh sfla doi, bo sung cic quy djnh phu hpp thflc tien thflc hien ddng thdi cd chl tai xfl phat, ky luat ddi vdi cic ca nhan khi ed hanh vi vi pham.
Theo dinh gia chung eua can bp, cdng chflc (CBCG) vi ngfldi din trUc tilp giai quylt TTHC, cac van bin phip luat hien hinh vl cung flng dich vu HCC nhin ehung di rut ngan thdi gian thflc hiln, tang tham quyin cho UBND cap xa, don gian thu tuc vi tao dieu kiln thuan lpi ve thdi gian, chi phi lao ddng cho ngfldi dan gdp phan ning cao sU hai ldng cua hp doi vdi CP quan cdng quyin tai dia phflpng.
Tuy nhien, trong qua trinh thfle hien mdt so van bin phap luat cdn the hien nhflng h^n chl, bat hpp ly.
2.2. Nhiing hgn che, bdt hdp ly Thd nhdt, cie van ban hfldng dan ve tham quyin, nhiem vu cung flng dich vu HCC cua UBND cap xa thfldng cd dp tri, chfla cd tinh dn dinh liu dai do ed sfla ddi, bd sung nhieu lan. Cic van ban dfldi luat va cac van bin hfldng dan thi hanh thfldng cd dd tre kha dai. Theo cac van bin quy pham phap luat neu tren, cac nghi dinh quy dinh chi tilt, thdng tfl hfldng dan thi hinh trong linh vUc hp tich, bio trp xa hdi - Ngfldi ed cdng, dat dai thudng cd dp tre sau thdi gian luat, phap lenh cd hieu lUc tfl gan 1 nam din trin 2 nam. Mae du, Luat ban banh van bin quy pham phip luat (VBQPPL) nam
2015 cd quy dinh khi luat d^ac sfla ddi, bd sung, ban hinh mdi, cie van ban dfldi luit quy dinh chi tilt phii dflpe chuan bj vi trinh ddng thdi vdi dfl an luit, phap lenh va phai dflpc ban hanh dl ed hieu Iflc cung thdi diem cd hieu Iflc cua van ban (Khoin 2, Dieu 11, Luit ban hanh VBQPPL) mang lai sfl ddng bd, thuin lpi cho ngfldi dan khi sfl dung, tuan thu, thfle hien phip luat.
Nhflng tren thflc tl, eic van bin hfldng dan thi hinh chfla tuin thu day du quy dinh nay. Sfl chim tre dd khien cie eP quan to chflc, ngfldi din, doanh nghiep lung tung chd dpi hfldng dan.
Tren thflc tl, "tuoi ddi" cua cae van ban phip luit khdng dai, tinh dfl bio thap. Cie van ban phip luat chuyen nganh hien nay thudng dflpc sfla ddi, bd sung thfldng Ii sau 3 - 5 nam thflc hiln, do phat hien bat cap, khdng dam bio tinh kha thi tren thfle te hoae phit sinh cae mdi quan he xa hdi mdi can dilu chinh. Sfl dilu chinh cac quy dinh trong Nghi dinh sd 01/2017/ND-GP ngay 06/01/2017 trong Unh vflc dat dai neu tren la mpt vi du.
Khi quy dinh eua phap luit cd thay doi, sfl chim tre eua cP quan ed tham quyin chfla kip thdi cdng bd eae TTHC mdi de thfle bien dan din chinh quyen cap dfldi vin thflc Men niem yet TTHC cu, hit hieu Iflc, tham chi chfla dflpe thay ddi tren cP sd dfl lieu qudc gia. O mpt khia canh khac, do cd nhieu quy dinh TTHC thfldng xuyen thay doi, cae bp, nganh trung UPng cdng bd thanh nhilu quyet dinh cua nhieu linh vflc va tai cac thdi diem khae nhau nen cae dia phflPng chUa kip thdi cap nhat, ke ca tren trang thdng tin dien tfl cua dia phuong. Dilu niy cho du vi ly do nao
Tap chi Khoa hpc Ndi vu I 63
I KINH NGHliM - THUC TliN ttt deu gay khd khan cho chinh CBGG cap xa va ngUdi din khi thue Men giii quylt TTHC, gay tdn kem thdi gian, cdng sflc di lai vi hoan tMln hd so. Vi du, thdng tU sd 10/2012/TT-BXD ngiy 20/12/2012 eua Bd Xiy dflng hfldng dan cM tilt ve cap phep xiy dflng, da dflpc thay thi bdi Thdng tfl sd 15/2016/TT-BXD ngay 30/6/2016 hfldng dan vl cap phep xiy dflng, trong dd quy dinh UBND cap xi khdng cdn tham quyen cap phep xiy dflng nhi d rilng le tai ndng thdn da cd quy hoach xiy dflng dflpc duyet thupe dia gidi hinh chinh do minh quin ly, tham quyin niy dupe giao cho UBND cap huyen, song ca sd dfl lieu qudc gia van cdn tdn tai TTHC cu vdi dich vu HCC tren thupe tham quyen cua UBND cap xa. Dieu nay dan den vi?c ngUdi dan vin cdn gap nhilu khd khin trong vile tilp can TTHC, mat khic khi cd nhu cau ve dich vu HCC, nhilu trfldng hpp ngfldi din phii den tin tru sd UBND cap xi dl xin bieu mau, hd sP, tim bilu thu tue;
Thd hai, mpt sd dich vu binh chinh cdng do UBND cap xa thfle hien li mpt phan nhd cua TTHC, dflpc quyet dinh bdi chinh quyin cap tren. Qua ra soit cac VBQPPL eho thay, cd khi nMlu dich vu HCC die biet trong Unh vflc bio trp xa hdi - ngUdi cd cdng, dat dai. do UBND cap xa eung cap cM cung cap thu tue bUde dau nhu xae nhin dPn dl nghi, bin khai eua ngfldi ylu cau giai quylt TTHC hoae nhan va ri soit hd sP lam can cfl dl thflc Men dich vu HCC d eic cap cao hpn. Cu the, dich vu HGC vl cap giay xic nhan hy sinh de lim hd sP xic nhin Uet si vi td chflc le truy dieu sau khi cd Bing To quoe gM cdng, UBND cap xa cd nMlm vu cap giay xic nhin hy sinh de lam can cfl cap giay
64 I Tap chi Khoa hpc Npi vu
bio tfl (Giay bio tfl la mpt trong nhflng hd SP can thilt dl cap cd tham quyen xic nhin lilt si), tham quyin quyet dinh xic nhin lilt si, cap Bing To qudc ghi cdng thude Thu tfldng Ghinh phii, hoae dich vu HCC xic nhan ban khai cua cdng dan de giii quyet che dp ddi vdi ngfldi boat ddng each mang trfldc ngiy 01/01/1945, UBND cap xa ed nhiem vu xie nhin vio bin khai cua cdng din ve qui trinh boat dpng cich mang dl lam hd sP, gfli cap cd tham quyin giii quylt che dp ddi vdi ngfldi ho^t ddng cich mang trUdc ngay 01/01/1945. Tham quyin quylt dinh giii quyet chl dp thupe ve eP quan cd tham quyen li ban ThUdng vu tinh iiy, thanh uy trflc thupe trung UPng hoae ban ding, ban Gin sfl ding, ding doan, ding iiy trUe thupe trung UPng; hoae Tdng cue Ghinh tri; Tdng cue Xiy dUng Ifle Ifldng Cdng an nhin dan... Cie quy dinh tren eho thay, khi thfle hiln de nghi cung flng dich vu HCC tfl CP quan cd tham quyen, ngfldi dan phii thflc hiln nhieu "thii tue eon"
"giay chflng nhin con" tai UBND cap xa vi day la thinh phan hd sP can ed de thflc hien thfl tuc tai cP quan cd tham quyen cap tren la UBND cap huyen, cap tinh, tham ehi la tham quyen cua Thu tfldng Ghinh phii; Tdng Cue Chinh tri, Bd Qudc phdng;
Thd ba, tinh liln thdng gifla cie dich vu eung flng dich vu HCC cdn ban ehl, gay tdn kem thdi gian, phien ha cho ngfldi dan. Phip luat hiln hinh chfla tao thuan tien, de ap dung cho ngudi din khi de nghi UBND cap xa cung flng dich vu HCC va tinh liln thdng gifla cic TTHC gifla cic cap chinh quyin chUa dupc quy dinh cp thi tai cie van bin luit, cie van
\ \ V KINH NGHliM • THUC TIJN bin hfldng dan tM hanh dfldi luat. Tren
thflc tl, chfla nMeu loai hinh dich vu dupc cung cap theo phflpng thflc Uen thdng, ngfldi dan phii trUc tiep di lai vi de nghi eung flng tfliig loai hd sP, giay td can tMIt de cd dflpc kit qua cudi cimg thude cap giii quylt cao hPn UBND xa. Dilu niy cd thi dflpc nhm nhan vi ly giai la moi bp, nginh quin ly nha nfldc d linh vUc khac nhau, deu cd quy dinh ve trich nhiem cua bp, nginh vi UBND cac cap trong vile eung flng dich vu HCC; chfla ed hoae rat it eic quy dinh vl trich nhiem lien nginh trong vile cung flng cae loai hinh dich vu niy Tinh trang "manh ai ngfldi ay lim"
trong cac quy dinh phip luat vi thieu tinh lien thdng gifla cie TTHC tao nen sflc ep
"qua tii" doi vdi UBND cap xa trong quin ly nhi nfldc vi cung flng dich vu HGC do vdi sd Iflpng dich vu HGC ldn, yeu cau trich nhilm cao, thdi gian thflc Men ngin vi vdi sd nhin Iflc it, trinh dp chfla ddng dlu, chat lupng phue vu ehUa dap flng sU hii long, mong mudn eua ngUdi dan;
Thd tu, mpt sd quy dinh Men hanh ve ve vi?c ky chflng thflc cae van ban sao y tai UBND cap xa edn thilu chat che, chfla hpp ly gay khd khan eho CBGG trong qui trinh thflc Men. Khoin 2, Dilu 14, Nghi dinh sd 23/2015/ND-CP quy dinh viec chflng thflc ban sao tfl ban chinh thi khdng lflu trfl. Dieu nay da giam tai hd sp lUu trfl cho CO quan chflng thflc. Tuy nhien, thflc tl cd the phat smh hanh vi gian lan sfla chfla ban sao sau khi dflpc chflng thflc gay khd khan cho ep quan thUe Men chflng thflc ma trflc tilp li Chti tieh/Phd Chu tich UBND cap xa chiu trach nhiem vi khdng cd ca sd de doi chilu khi cd tranh chap, sai sdt xay ra.
Dilu 20, Nghi dinh sd 23/2015/ND- CP vl thu tuc chflng thflc ban sao tfl bin chinh, cdng chflc tiep nhin hd sp khdng cd quyin tfl choi cic ban sao do ngfldi yeu cau chflng thflc xuat trinh. Dieu niy khien viec kiem tra ddi cMlu bin sao vdi ban chinh mat nMeu thdi gian, die bilt la eic bin sao cd nMeu trang va nhilu sd tinh toin. Tren thflc te, cdng chflc tiep nhin hd SP da phit hien mdt sd tnldng hpp ban sao cd sfla chfla ndi dung khac vdi ban cMnh.
Khoin 2, Dieu 5, Nghi dinh niy quy dinh, ngfldi ky chflng thfle vin ban phai li Chu tich hoae Phd Chu tich UBND cap xa.
Tuy nhiln, trich nhiem niy cung tflpng tfl nhfl nhiem vu eua mdt cdng chflng vien tai cac van phdng cdng chflng. Trong khi cdng chflc tfl phip - hd tieh cua UBND cap xa li ngfldi true tilp nhan, kilm tra van ban chinh can sao y lai khdng dupe ky chflng thUc bin sao. Dieu nay khiln cho ngfldi din phai chd dpi cdng chflc trinh Chu tieh hoae Phd Chu tieh UBND cap xa ky chflng thfle it nhat la nfla ngiy din mpt ngay thay vi cd the nhan ngay kit qua.
Quy dinh nay ciing ddng thdi dat lanh dao UBND cap xa vao the kha bi ddng khi phii ky chflng thfle va chiu trich nhiem chinh trong vitc ky sao y cac van ban do cdng chfle ra soat va sfl ed cd the xay ra khi cd eic van bing, chflng chi gia dflpc lam tinh vi va cdng chflc rat khd phit hiln;
Thd ndm, mpt sd quy dinh Men hanh ve viec giii quyet cae TTHC cua UBND cap xa chfla tinh hit tdi cac ylu td die thu ve die thu ve dia ly, ndng thdn, do thi, vl quy md dan sd dinh cfl va cfl tru tren dia ban, v.v. Theo quy dinh hiln hanh, mdi chfle danh cdng chflc cap xa thfldng do 1 den 2 Tap chi Khoa hpc Ndi vu | 65
I KINH NGHliM - THUC TliN ttt cdng chflc dim nM|m. Vdi sd Ifldng trung binh tren 100 loai TTHC dang dflpc thflc hien d UBND cap xa vi d cac thinh phd ldn thi eon sd niy eao hpn nhilu (Ha Ndi cd 150 loai TTHC). Sd Iflpng TTHC nay lai khdng the phin deu cho cic chflc danh cdng chflc do quy dinh ylu cau cdng chflc tiep nhan vi giai quyet TTHC phai cd trinh dp chuyen mdn phu hpp vi TTHC trong mpt sd linh vflc cd sd Iflpng ldn. He qua se dan den tmh trang qui tii cho mdt sd bp phin cdng chflc, nhat la ddi vdi cie xa/phfldng/tbi tran ed din cfl ddng hoae cd die thu giii quylt mpt sd nhdm TTHC nhat dinh.
Mpt sd quy dinh vl giai quylt TTHC liln thdng khdng quy dinh rd rang vl thdi ban cap xa chuyen hd sP din eic CP quan chuyen mdn cap huy|n (nhfl Dieu 10, Thdng tfl 05/2015/TTLT-BTP-BCA-BYT) hoae cd quy dinh nhflng khdng phan biet dia ban xa hay gan (Dieu 6, Thdng tU sd 36/2015/TT-BLDTBXH ngiy 28/9/2015).
Do dd, de dim bio tri kit qui cho ngfldi din dung ban, cdng chflc cap xi thfldng phii trflc tiep chuyen vi nhin hd so tai ca quan chuyin mdn cap tren, gay them ip Iflc cdng vile doi vdi CBCG d nhflng dia ban ddng din, xa cie eP quan Uln thdng cap tren trong khi edn nhieu vile chuyen mdn phii giii quylt vi khdng cd phu cap cho vile di chuyen;
Thd sdu, mdt so van bin phap luit khdng thdng nhat ve ndi dung, cich thflc trinh bay, giy khd hilu cho ngfldi din trong qui trinh thflc Men, them ip lUe cho GBCC cap xa phii giai tM'eh. Dieu 17 vi 19 Thdng tu 13/2014/TTLT-BLDTBXH-BTC quy dinh trong vdng 1 ngiy UBND cap
66 I Tap chi Khoa hoc Ndi vu
xa ed trich nM|m xic nhin vao ddn de nghi di chuyen hii c6t lilt si, dem de nghj tham viing md U|t si. Xlt vl quy trinh, thii tpc trong ca hai trfldng hpp thi than nhan lilt si trfldc hit phii din UBND cap xa de xie nhan dPn dl nghi trfldc khi npp cac thii tue can thilt den Phdng LD-TB- XH eua huyen. Nhflng tai dilm a, khoin 1 eic Dieu 17, Dieu 19 trinh biy ngUpc lai so vdi cic van ban ed quy trinh thu tuc ed tinh Uln thdng tflPng tfl (vi du trinh tu, thu tpc giai quylt chl dp Uu dai trong giio due dio tao ddi vdi ngfldi cd cdng vi con cii ciia ho dflpe quy dinh tai Dieu 6, Thdng tfl 36/36/2015/TT-BLDTBXH).
Trong eic giay td can thiet gfli Phdng LD- TB-XH eua 2 TTHC niy dlu cd dPn dl nghi ciia than nhan U?t si nhflng lai quy dinh khdng thdng nhat. Trong dd, Dieu 19 quy dinh "Don dl nghi di chuyen hai cdt Uet si (mau so 12-MLS) cd xic nhan cua UBND cap xa nPi cfl tru". Nhflng Dilu 17 chi ghi " Dpn dl nghi tham vieng m0 U|t si (mau sd 11-MLS)" - khdng neu rd cd xie nhan cua UBND cap xa. Dieu nay, khien cho ngfldi din khd hieu. mat cdng di lai, giy phien ha va CBCC xa thflc thi khd giii thich de ngfldi dan hai long.
3. Mdt so kien nghi tiep tuc hoan thien phap luat ve tham quyen, trach nhiem cung flng DVHCC cua UBND cap xa
Thd nhdt, tien hanh ra soat tdng the h?
thdng cic van bin QPPL Uen quan den eung flng dich vu HCC d UBND cap xa, tfl dd cd sfl dieu cMnh bio dim thflc Men dflpe thdng nhat, dong bd vi hieu qui.
Hien nay, cic vin bin QPPL ve dich vu HGC van cdn ndi dung, cich trinh biy chfla thdng nhat, dan din cd nhilu each
\ \ \ KINH NGHliM-THlfC TliN ' hilu khac nhau ve nhiem vu cua UBND
cap xa trong vi?c tiep nhan va hd trp ngudi dan giii quyet cac dich vu HCC lam chp ngfldi dan thflc hien cae dich vu roi vao tinh trang lung tung, bj ddng, tdn nhieu cdng sflc khi thflc hien.Viec ra soat va dilu chinh kip thdi cac van ban giup cho ngfldi d5n, to chflc cung nhu eho CBCC hilu rd trach nhiem cua minh trong thflc hi^n cac TTHC t?i UBND cap xa;
TJu? hai, tilp tue hoan thien phap luat vl cung flng dich vu HCC theo hfldng don gian hda TTHC va tang cfldng phan c5p cy thi hpn, nhieu hdn chp UBND cap xa trong cung flng mpt sd dich vu HCC.
Don gian hda TTHC la each giup ngUdi dan thu^n lpi khi tuan thu va CBCC nim vflng quy dinh, hpan thanh nhiem vp nhanh gpn, chinh xae thep dung quy djnh phap luat. Viee phan cap nhieu hdn.
cy the bdn chp UBND cap xa trong viec giii quyet mpt sp dich vu HCC vfla giam tii cdng viee chp cP quan hanh chinh nha nfldc cap tren, vfla tap thuan lpi hdn cho ngfldi dan;
Thd ba, doi vdi eae VBQPPL dfldi luat can sfla ddi, bo sung va cdng bd kip thdi phu hpp thfle tien, yeu cau mdi de hfldng dan CBCC, ngfldi dan giai quyet dich vu HCC nhanh chdng, thuan tien. Can khae phye tinh trang luat chd nghi dinh, nghi djnh chd thdng tfl, giai quyet khd khan khi mdi lan thflc hien, dia phflpng thUdng mat thdi gian, lang phi ngudn lue de gfli van bin hdi trung uong hudng dan thi hanh;
Thd td, tilp tue hoan thien eae quy djnh eua phip luat vl quy trinh thu tue
thflc hien cd chl mdt efla, nhat la mdt efla hen thdng gifla UBND cap xa vdi UBND cap huyen, tao thuan lpi eho ngfldi dan, CBCC giai quyet cac TTHC. Xay dflng he thdng eo sd dfl lieu ehung ve dich vu HCC; tich hpp day du va hoan thien eae bp TTHC vap phan mem mpt efla dien tfl de CBCC khai thac, cung flng dich vu HCC mdt each ddng bd, hieu qua;
Thd nim, nghien cflu va bd sung danh muc cacdich vu HCC cd the chuyen giao td chflc xa hdi cho doanh nghiep thfle hien nham gdp phan giam tai ap Iflc cho cac cdng chflc cap xa, dac bi?t d nhflng xa/
phfldng/ thi tran ddng dan cfl va sd Iflpng TTHC can giai quyet ldn;
Thd sdu, nang eao nang lUe efla CBCC cap xa, hieu biet cua ngUdi dan ve phap luat eung flng dich vu HCC gdp phan thflc hien tdt eae quy dinh hien tai va ddng gdp nhflng kien nghi xae dang Ien eae ca quan quan ly nha nUde cd tham quyen. Cae cd quan cd tham quyen tien banh, sfla dpi, bd sung, thay mdi cac van bin QPPL gdp phan ngay cang hoan thien phap luat vl cung flng dich vu HCC.
TAI LIEU THAM KHAO 1. Cac van bin QPPL hien hanh.
2. Hpe vien Chinh tri Qupe gia Hd Chi Minh (2017), Nhdng vdn de cd hin ve he thong chinh tri, nhi ndde vi phap luit xi hgi chu nghia, Nxb Ly luan chinh tri
3. Le Hdng Hanh (2017), Mo hinh xiy ddngphip luit trongnhi nUdcphip quyen, td ly luin den thdc tiln, Nxb TU phap.
Tap chi Khoa hpe Npi vu I 67
