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CHAPTER 6: CONCLUSION AND RECOMMENDATIONS

6.6 CONCLUDING REMARKS

Insurance risk perception is not a new research development and very few researchers have delved into this field. Hence, studies concerning insurance policyholders and the risk perceptions in South Africa are limited. The researcher utilised a theoretical and empirical analysis to achieve the primary objective of the study. The EFA statistical process has been utilised to simplify complicated data sets. Insurers will use the study to better understand their policyholders, retain them and ultimately realise greater profits. Therefore, this study will be able to assist this limited field and pave the way for future researchers worldwide.

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