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Other 4 943
124.66
6 169 750.09
6 601 632.59 5 742 895.48
-7%
Total Operational Expenditure 4 943
124.66
6 169 750.09
6 601 632.59
5 742 895.48
-7%
Net Operational Expenditure T 3.26.5
Achievements:
Organogram approved by the Council on the 30 May 2015 Performance agreements for all section 56 managers.
ANDM developed and adopted a workplace skills plan for the 2015/16 financial year.
Page 110 of 144 using old equipment from the main production environment which was undesired but due to limited resources ICT opted for this temporal arrangment up unitl enough funds are available.
Testing Environment: this is a requirement for any institution, it is used for testing all new solutions, softwares, updates, upgrades and patches before they can be installed on live environment to avoid loss of information due to undetected programming errors and allow debugging and fixing of syntax errors without affecting the live system. Auditor general of South Africa and Internal Audit both have been very sensitive about the absence of this platform.
VPN AND INTERNET Breakout for ANDM
Internet alternative breakout has been implemented successfully through Vodacom solution. This means ANDM will always have access to internet even when Telkom is down Vodacom will take over without business interruptions. This project was a response to challenges that face the institution when Telkom services are down due to number of issues including cable theft. It shall be noted that absence of Telkom infrastructure in the region affects even businesses so the district has a responsibility to engage Telkom about their plan to resolve this issue permanently. It shall be noted also that Telkom remains the backbone of critical services in the institution even though the impact on business processes is extremely minimised.
Municipal Licenses and SLAs
All ICT licenses that due for renewal during the 2016/17 financial period were renewed together with their Service Level Agreements. It should be noted that during upgrade of data stores as per Disaster Recovery and Business continuity project licenses increased on VMWare, Munsoft and CAL licenses which also influenced costs increased. This will noticed on Monthly and Annual payments for Disaster Recovery and Microsoft Licenses. Microsoft Licenses increased due to increase on number of users (Employees), Microsoft executed environmental audit and new unlicensed users were picked and that increased Microsoft Licenses bill.
mSCOA Implementation and database upgrades
ANDM decided to keep its financial management system (Munsoft), this meant that legislated components of the system have to be implemented to achieve all legislative requirements for mSCOA by the 1 July 2017. ICT was required to execute specific duties as per MFMA mSCOA circular 3 and 5 as follows:
Circular 3
1. Analysis/ or review of IT infrastructure, network and archiving: ICT infrastructure was assessed and components that required upgrade were identified and upgrade process was approved and implemented.
2. Change management and transition: Change management logs were recorded per change need and submitted to ICT Governance Committee for approval.
Page 111 of 144 Circular 5
1. Completion of ICT Due Diligence: ANDM has concluded ICT due diligence and submitted to both provincial and National Treasury information required. Key applications with impact on financial management were assessed and vendors on those applications were consulted extensively in a view collecting valid information and credible submission to PT and NT. The assessment of ANDM infrastructure indicated that for full compliance by 1 July 2017.
mSCOA post implementation testing for ANDM has been done with list of issues identified and incident management processes were intensified.
Monitoring has been intensified due to number of issues raised and recorded in the issue log and support that was needed by users.
UPGRADE OF Network Infrastructure
This project entails removing the old network infrastructure (CAT 5) and install new infrastructure (CAT 6) in the main office of Alfred Nzo District to improve network speed and security. This project was also meant to improve accessibility of ICT services at all times without delays related to network speed. Included to this project is the Network upgrade for ANDM remote sites and Ntabanukulu DLTC. Ntabankulu DLTC was included as per their inputs on the ICT Strategy and the fact that it was meant for assisting communities of Ntabankulu to be able to access DLTC with all expected services available.
Hardware infrastructure
All budgeted hardware requirements were procured and delivered, Laptops and thin clients were procured during the financial period as a response to requests that were submitted by departments, this project is co-owned by ICT and Assets unit. ICT develop specification for the assets requested according to ANDM technology minimum standards and Asset Management unit records these assets on the asset register for proper declaration on the Annual Financial Statements (AFS). This project forms part of municipal tangible assets as defined by GRAP17
Implementation OF MASTER Systems Plan AND ICT Strategy
ICT Strategy has been developed and adopted by council and implemented. Master System Plan is also in place and implemented. Master Systems Plan is pronouncing very loud on the issue of Regional Broadband implementation and ANDM stand on Green Project. ANDM Council as per the report from ICT Governance Committee has approved plans to pursue Regional Broadband implementation in the region. ICT Strategy has been the guiding strategy for all ICT Projects including support to LMs, this is informed by the fact that ANDM strategy also encapsulates inputs from Local municipalities.
ICT Governance policy implementation (phase 3)
Development MCGICTPF Phase 03 policies has be completed, the same document was sent to SALGA for comments and SALGA Eastern Cape review and comments have not been received. This document also includes EFT policy as it was raised by AG. All supporting ICT Policies are in place with procedure manuals.
Page 112 of 144 Connectivity of Thusong Centres
Network connectivity has been implemented at Nophoyi thusong centre and vukuzenzele special school and they have access to internet. Nopoyi Thusong centre was later reported it was destroyed by storm and insurance processes are underway. Internet connectivity was also provided for Matatiele ICT Centre and Mfundisweni and all ICT Community Centres were launched and given to communities for utilization except Nopoyi ICT Centre that was not launched.
Establishment of an ICT Community Centre
ICT Community Centre has been established at Vukuzenzele Special School. Network and internet infrastructure were also installed by service provider. We are in the process of concluding internet connectivity SLA for the Centre to have instable internet connectivity for the centre.
Implementation of EDRMS
EDRMS (Electronic Documents and Records Management System), this project seek to achieve an integrated system for both Document management (paperless workflows) and Records Management (Audit of records and scanning of critical for electronic archiving), Data Security (DriveLock), supply and installation of enabling infrastructure and development of Policies and Strategies thereof. These are major components of the project, all these components are critical for the success of the project.
Seven (7) workflows were implemented and tested through pilot before final implementation and deciding on additional licenses. This process will contribute to paperless work processes. Bulk scanner has been delivered which will be used for scanning of documents.
Drivelock: document security deployment has been tested and completed, all policies and change management processes will follow including Policy amendments. Policies and Strategies: Draft Policies and strategies required for this project are also in place pending consultation and final adoption. Records audit methodology is in place.
Records Scanning: Scanners have been delivered, records scanning has not been started due to budget challenges.
Table 49: ICT Services Policy Objectives Taken From IDP Service
Objectives
Outline Service Targets
Year -1 Year 0 Year 1 Year 3
Target Actual Target Actual Target
Service Indicators
*Previous Year
*Previous Year *Current Year
*Current
Year
*Current Year
*Following Year
(i) (ii) (iii) (iv) (v) (vi) (vii) (viii) (ix) (x)
Service Objective: Optimize systems, administration and operating procedures Disaster
Recovery System
Tested
Page 113 of 144 ICT Division for the financial year 2016/2017 reduced the downtime for all networks and network support was provided to all departments and the turnaround time for handling queries was reduced.
All the hardware and software licenses were updated so that ANDM ICT environment is secured and protected from external attack.
Table 50: Employees - ICT Services
Job Level Year -1 Year 0
Employees Posts Employees Vacancies (fulltime
equivalents)
Vacancies (as a % of total posts)
No. No. No. No. %
0 - 3 0 2 1 1 50%
4 - 6 2 2 4 4 200%
7 - 9 3 1 0 1 100%
10 - 12 0 0 0 0 0%
13 - 15 0 0 0 0 0%
16 - 18 0 0 0 0 0%
19 - 20 0 0 0 0 0%
Total 5 5 5 6 120%
Totals should equate to those included in the Chapter 4 total employee schedule. Employees and Posts numbers are as at 30 June. *Posts must be established and funded in the approved budget or adjustments budget. Full-time equivalents are calculated by taking the total number of working days lost (excluding weekends and public holidays) while a post remains vacant and adding together all such days lost by all posts within the same set (e.g. ‘senior management’) then dividing that total by 250 to give the number of posts equivalent to the accumulated days. T3.27.4
SLA Maintained and renewed
Software licenses
100% of Software, Applications
and Systems
License Renewals
100% of Software, Applications
and Systems
License Renewals
100% of Software, Applications and Systems License
Renewals
100% of Software, Applicatio
ns and Systems
License Renewals
100% of Software, Applicatio
ns and Systems
License Renewals
100% of Software, Applications
and Systems
License Renewals
100% of Software, Applications
and Systems
License Renewals
100% of Software, Applicatio
ns and Systems
License Renewals
100% of Software, Applications and Systems License
Renewals
Internet installed in
Thusong and ICT Centres
Establismen t of four (4) ICT Centres
ICT Cnetres in place for
Mbinza, Ntabankulu,
Mt Frere and Matatiele
ICT Cnetres in place for
Mbinza, Ntabankulu,
Mt Frere and Matatiele
n/a n/a n/a n/a n/a n/a
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