PHASE 1: IDENTIFICATION OF DRUG - RELATED PROBLEMS
3.3 DATA COLLECTION AND MEASUREMENT
3.3.1 RESEARCH INSTRUMENTS
The type of measurement instrument used depends on the population under investigation, the nature of information required, the environment of data collection, the observer /interviewer, time, money and human resources available. In this study two research instruments were designed and developed. These are:
1. A Patient Profile (Appendix 1)
2.A Prescription Intervention Form (Appendix 2) 3.3.1.1 THE PATIENT PROFILE FORM
A documentation system was designed and formulated for recording, relevant information from the medical notes and the patient interview. Development of the structured patient profile form was based on a collaborative effort involving an extensive computerized literature search on geropharmacology and the prevalence of DRPs among geriatrics using several online databases. Information was also obtained from similar past studies and local advice from other health professionals. A patient profile is particularly valuable as an aid to managing the elderly patient. Using the patient profile as an assessment tool, the pharmacist can then "prescreen" patients to identify those who are at risk of developing DRPs and may need special counseling.
Drug reloted problems among geriatric out-patients at a public sector hospital: An intervention study
3.3.1.1.1 Elements of a patient profile
Typical elements of a patient profile utilised in a study by Mallet (1996).
Table 3.1 Elements of an elderly patient profile
Elements of an Elderly Patient Profile
1. Name, address, and telephone number of the patient.
2. Date of birth
3. Sex, race, weight, height.
4. Allergies or presence of any adverse reactions to medications.
5. Use of alcohol or tobacco.
6. DrivinJ: activities.
7. Special diet.
S. List of diagnoses or disease states.
9. Prescribed medications: name, strength, directions, suggested schedule, number of refills, name of physicians.
10. Name of over-the-counter medications and natural products regularly taken.
11. Name of primary physician.
12. Name of other prescribers
13. Presence of hearing aid, visual aids wheelchair, walker, etc.
14. Problem with reading skills.
15. Use of special counseling device.
16. Name and telephone number of caregiver.
17. Use of child-resistant container.
(Mallet, 1996).
Modifications· were made to the above elements to construct a profile for each patient to meet the needs of this study. Patient, disease and drug use information were collected to determine whether the patient had any drug-related problems.
Standardized patient profile forms (Appendix 1) were used, and information gathered from an observational analytical study of the patients' medical notes, medication charts, and patient or caregiver interview. From the outset, it was important to ascertain who was responsible for medication administration: the patient, the caregiver, or both. This situation should then be considered at the interview and in all future counseling encounters.
Drug reloted problems among geriatric out-patients at a public sector hospital: An intervention study
3.3.1.1.2 Design of the patient profile form
The following variables helped in assessing and identifying DRPs in the elderly.
These were:
• identification;
• attributes of the patient;
• past medical history;
• diagnosis leading to a recent prescription;
• drugs;
• events and
• the clinician's comments.
Identification of patients included demographic information such as:
• name,
• addresses
• telephone numbers and
• hospital number.
Age, gender, and weight were some of the patient's attributes.
Past medical history related to diverse factors such as:
• previous diseases,
• known allergies,
• surgical and accident history,
• previously used medications and
• drug toxicity.
Drugs included medications the patient received while being monitored. The dosage, frequency, and duration of administration were also included. An event referred to any untoward or undesirable happening experienced by the patient either generally or in the context of hi si her disease and/or drug therapy.
Drug related problems among geriatric out-patients at a public sector hospital: An intervention study 90
Drug incompatibility was diagnosed by identifying five variables:
• the patient;
• the suspected drug;
• drugs that may interact with the suspected drug;
• the patient's diet and
• the environment.
3.3.1.1.3 Data collection to delineate DRPs:
• An initial accurate and complete assessment of each patient's medical condition, including the mental, physical, and psycho-social-economic and the patients environment.
• A complete medical history, including relevant previous diseases/illnesses, accidents, surgery, sensory-perceptual functions, and nutritional status.
• A thorough medication history was obtained from the patients' medical notes and by interviewing the patient. Prescribed and over-the-counter (OTC) drug use, alcohol consumption, known allergies, adverse or toxic effects, home remedies, drug taking habits and economic situations was documented.
• Current illnesses/diseases and overall conditions of the patient were determined.
Presenting signs and symptoms, precipitating factors, the disease state; risk factors such as nutritional deficiencies, dehydration, fever, arrhythmia; and secondary conditions simultaneously diagnosed in the patient were identified from the patient's medical notes and by interviewing the patient.
• The drugs being administered were noted. The purpose for the prescription, the expected therapeutic outcome and side effects; whether the drug has been previously used and its effectiveness were determined. Possible interacting drugs were identified.
• The patient's needs were prioritized, including quality of life.
• The patient and/ or caregiver was counseled about the medication, including measures to prevent or minimise drug-related problems.
At some time, during the examination or dispensing process, details about the medication prescribed were explained to the patient. Ideally, this explanation included the reasons why the medication was being given, how each drug should be Drug reloted problems among geriatric out-patients at a public sector hospital: An intervention study
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used as well as information about precautions and possible side effects. Because , most of these factors are difficult to measure, patients were evaluated on their knowledge of when, how and in what quantity each drug should be taken. This was evaluated for each medication actually dispensed to the patient. Failure to know any of these three points (when, how, quantity) about any of the drugs dispensed resulted in patient knowledge being scored as inadequate (Klein et al., 1984).
Information regarding medication side effects were elicited by asking the elderly patients whether their medications had caused them mood or sleep disturbances, gastrointestinal tract difficulties, equilibrium problems, head or chest discomfort, muscular aches, incontinence or excessive urination, sexual dysfunction, skin eruptions or pruritis, or other problems. Affirmative responses resulted in additional questioning related to the ADRs.
Each subject's medical records were reviewed to provide information on prescribers and diagnoses, as well as to establish the identity of medications.
The necessary data about the patient was grouped into three sections:
(a) the general characteristics of the patient (socio-demographic factors) (b) the patient's diseases, complaints, or symptoms and
( c) the medications or other drugs the patient may be taking and drug problems or difficulties concerning treatment,
One of the major DRPs is compliance, which is very difficult to measure, and is very subjective. Patient noncompliance is usually expressed as a percentage of patients who did not follow the therapeutic regimen. There are many methods of measuring patient noncompliance. Direct measures are considered superior to indirect methods but are expensive and time consuming. Indirect methods are both subjective and less accurate, subject to patient falsification, or, in the case of therapeutic outcome, do not necessarily measure compliance (Palane, 1995).
Measures of compliance employed in this study were percentage of geriatric patients reporting forgetfulness in taking prescribed medications and percentage of subjects reporting that they took more or less of a medication than prescribed within the six
Drug reloted problems among geriatric out-patients at a public sector hospital: An intervention study
months prior to the interview. Compliance was also established by investigating attendance of clinic appointments and collection of medicines, including the monthly repeat medicines for chronic conditions. Although some underreporting of noncompliance was expected, prior work by several investigators suggested that interviews would be a useful means of eliciting compliance data from outpatients.
Furthermore, the evidence available suggested that cognitively unimpaired older subjects would provide interview data equally reliable as that provided by younger subjects (Klein et al., 1984).
3.3.1.1.4 The structured interview
The patient profile was used during the structured interview of the geriatric patients.
Individual interviews allow for personal contact with subjects and this can facilitate response and quality information. Another advantage of interviews is that it can be done when respondents have low literacy and cannot fill in self-administered forms.
When a language barrier existed, the assistance of an interpreter was sought and their co-operation was acknowledged. The same health worker was used as an interpreter, in order to ensure that translation was standardised during the interviews. Questions were asked in the same way, with similar probes and clarification, while recording was uniform. The reliability of the information obtained increased with objectivity and standardization of the interview. This type of interview structure yields further information which is easily quantified, ensures comparability of questions across respondents and makes certain that the necessary topics are included (Breakwe11 et al ., 1998). Each patient interview and counseling session lasted approximately 30 minutes, allowing for an average of fifteen patients being interviewed in a single day.
To ensure uniformity of approach, a single investigator collected the data over the two months.
The patient profile has been outlined (Appendix I) made possible to identify inappropriate prescriptions (unnecessary drugs and those with absolute contra- indications (Cl), interacting drugs of clinical relevance) and ADRs. Prescriptions were assessed using drug monographs in the South African Medicines Formulary (SAMF, 1997). For the purposes of this study, clinical drug interactions would be considered.
Drug reloted problems anwng geriatric out-patients at a public sedor hospital: An intervention study
• Drugs with absolute eIs were those that, for an individual patient, should not be used.
• Drugs with relative eIs were those that, for an individual patient, require intensive monitoring because of an increased risk of ADRs.
To assess the presence of ADRs, presenting complaints were matched against the known adverse effects of the prescribed drugs. The main sources to identify ADRs were the SAMF and The Merck Manual.
3.3.1.2 THE PRESCRIPTION INTERVENTION FORM (PIF) 3.3.1.2.1 Design of the prescription intervention form
Details of the DRP were recorded on a Prescription Intervention Form (PIF)(Appendix 2) adapted from Rupp et al., (1992).
The prescription intervention form contained:
• Patient details,
• Reason for intervention (prescribing omission, prescribing error, drug interaction, drug therapy monitoring),
• Drugs involved,
• Action taken by pharmacist,
• Outcome of intervention.
3.3.1.2.2 Identification of drug-related problems
Different categories ofDRP were identified, based on literature review. Each category was further defined in detail, with inclusion and exclusion criteria. Assessing the indication, effectiveness, safety and compliance of drug therapy identified DRPs with prescribed and other medication. The guidelines in Table 3.2 assisted in the detection of actual or potential DRPs in the sample geriatric patients, and the associated drugs involved.
Drug related problems among geriatric out-patients at a public sector hospital: An intervention study
Table 3.2 Identification of drug related problems
INDICATION
EFFECTIVENESS
SAFETY
COMPLIANCE
UNNECESSARY DRUG THERAPY Cl No medical indication
Cl Addiction/recreational use Cl Non-drug therapy more appropriate Cl Duplicate therapy
Cl Treating avoidable adverse reaction NEEDS ADDITIONAL THERAPY
Cl Untreated indication
Cl Synergistic/potentiating therapy Cl Prophylactic/preventative therapy
DRUG
Cl Dosage form inappropriate Cl Contraindication present Cl Condition refractory to drug Cl Drug not indicated for condition Cl More effective drug available DOSAGE TOO LOW
Cl Wrong dose
Cl Frequency/duration inappropriate Cl Wrong route
Cl Drug interaction ADVERSE
Cl Not safest therapy Cl Allergic reaction Cl Incorrect administration Cl Drug interaction Cl Dosage change too rapid Cl Undesired effect DOSAGE TOO HIGH Cl Incorrect dose
Cl Frequency/ duration inappropriate Cl Drug interaction
Cl Drug product not available Cl Cannot afford therapy
Cl Cannot swallow, tolerate or admin drug Cl Patient prefers not to take drug Cl Does not understand instructions Cl Drug/dosing regimen too complex Cl Other reasons
The eight DRPs by Strand et al. (1990) aided in the identification of DRPs in the sample population.
• Drug indication involved accessible, affordable and acceptable treatment.
• Unnecessary drug use investigated rational treatment
• Wrong drug or dosage too low, looked at the effectiveness of the treatment.
• To determine if the drug treatment was safe: ADRs, drug interaction and too high a dose were considered.
• Noncompliance checked the patient's adherence to treatment.
Drug related problems among geriotric out-patients at a public sector hospital: An intervention study 95
Identification of a DRP resulted in an intervention by the researcher. The physician concerned was consulted to review or modify the patient's treatment, to overcome or minimise the DRPs.