8 INSTITUTIONAL ORGANISATION
8.2 CORPORATE SERVICES
8.2.1 Training & Development
The Training and Development section is charged with the overall development and implementation of Zululand District Municipality’s skills development strategy. The Work Place Skills Plans as well as facilitation of work place education and training, thus ensure adequate and a well developed internal human resource capacity, to enable the municipality to fulfill its institutional and constitutional obligations.
The Work Place Skills Plan identifies and targeted certain areas to ensure that the ZDM is sufficiently capacitated to deliver on its Development Strategies. The table below demonstrates the targeted areas.
108 IDP objectives
Training and skills development objectives Priority Skills Area addressed Objectives Targets and measures of success
Service Delivery : Water and Sanitation : To progressively provide a cost
effective, reliable water service at a good quality to all potential consumers in the district
To progressively provide a cost effective, reliable water service at a good quality to all consumers in the district
Responsible officials understand project
planning procedures Project management and Planning Responsible official gains clear insight
of credit collection steps
Financial Officials responsible for reviewing
bylaws understand policy making procedures
Policy development
O+M and PMU officials know project
management principles Project management and Planning Water Services provision as per KPI's
are achieved
Service Delivery :
Municipal Airports : To viably establish,
operate and maintain a Regional Airport that contributes to the growth and
development of the district
To viably establish, operate and maintain a Regional Airport that contributes to the
growth and development of the district
Airport officials undergo compliance training to ensure airport is able to operate
Specialist technical
Service Delivery : Municipal Roads : Define DM’s role in the provision of district roads
Define DM’s role in the provision of district roads
Regular meetings and monitoring take place
Service Delivery : Regulation of
Passenger Transport Services : To plan for Public Transport Services
To plan for Public
Transport Services Operational aspects of Public Transport
Services Legislation is understood Social/community/economic development planning Role in Public Transport Services is
understood
Service Delivery : Fire Fighting : To plan, co-
To plan, co-ordinate, regulate Fire Fighting
Officials clearly understand steps and procedures relating to Fire Fighting
Specialist Technical
109 IDP objectives
Training and skills development objectives Priority Skills Area addressed Objectives Targets and measures of success
ordinate, regulate Fire Fighting services in the district and the co- ordination of standardisation of infrastructure, vehicles and procedures
services in the district and the co-ordination of standardisation of infrastructure, vehicles and procedures
services
Officials clearly understand steps and procedures relating to Fire Fighting services
Specialist Technical
Service Delivery : Disaster Management : To deal with disasters efficiently and
effectively in the district
To deal with disasters efficiently and effectively in the district
Disaster Management Plan is reviewed and amended
Disaster Management by-laws are
reviewed and amended
Service Delivery : Solid Waste : To provide a strategy for solid waster sites
To provide a strategy for
solid waste sites Solid Waste strategy is developed
Service Delivery : Solid Waste : To effectively regulate the provision of solid waste services
To effectively regulate the provision of solid waste services
Solid Waste bylaws are reviewed and amended
Service Delivery : Municpal Health
Services : To deliver an effective municipal health service
To deliver an effective municipal health service
Municipal Health services are effective Specialist Technical Municipal Health services are effective Specialist Technical
Service Delivery : Regional Fresh Produce Markets and Abattoirs : To maximise regional efficiency in the delivery of regional fresh produce markets and abattoirs
To maximise regional efficiency in the delivery of regional fresh produce markets and abattoirs
To ensure that economic projects are identfied, business plans are packaged and projects are sustained
Social/community/economic development planning
110 IDP objectives
Training and skills development objectives Priority Skills Area addressed Objectives Targets and measures of success
Service Delivery : District Cemeteries : To maximise regional efficiency in the delivery of cemeteries
To maximise regional efficiency in the delivery of cemeteries
Regional Cemeteries strategy is
developed
Service Delivery : District Tourism : To promote tourism in the district
To promote tourism in
the district Easier access to Zululand Toursim matters is achieved through development of a dedicated web address
Client Service
Economic Development : LED : To improve the economy of the district, through the creation of job opportunities and additional economic activities
To improve the
economy of the district, through the creation of job opportunities and additional economic activities
To ensure that economic projects are identfied, business plans are packaged and projects are sustained
Social/community/economic development planning
Social Development : HIV/AIDS : To reduce the occurrence and impact of HIV/AIDS
To reduce the
occurrence and impact of HIV/AIDS
Effective communication regarding
HIV/AIDS Corporate, legal and support
Social Development : Youth, Gender, Aged and Orphans : To develop and empower youth and gender
To develop and empower
youth and gender Development plans and strategies are
put in place Social/community/economic
development planning
Social Development : Community
Development : The social upliftment of the communities in ZDM
The social upliftment of
the communities in ZDM Upliftment of communities is
continuously implemented Social/community/economic development planning
Institutional Development : Employment Equity :
To transform the
organisation Continuous striving to meet EE goals Corporate, legal and support
111 IDP objectives
Training and skills development objectives Priority Skills Area addressed Objectives Targets and measures of success
To transform the organisation Institutional
Development : Skills Development and Capacity Building : To develop capacity in the organisation for
effective service delivery
To develop capacity in the organisation for effective service delivery
WSP is implemented Corporate, legal and support Policy is regularly updated and
employees informed about the EAP Corporate, legal and support
Financial Management : Sound Financial Management : To continually promote good financial practices
To continually promote
good financial practices Policies and plans are updated Financial Audit plan is reviewed Financial
Financial Management : Sound Financial Management : To be a financial viable
municipality
To be a financial viable
municipality Municipality remains viable Financial
Good Governance and Public Participation : Compliance, Clean and Sound Administration : To promote good governance, accountability and transparency
To promote good governance, accountability and transparency
Policies and bylaws are reviewed and updated
Administration
All checklists are monitored Management / leadership Performance Management system is
effectively implemented Project management /planning Forums and roadshows are held
regularly Financial
Steering committess and vocations
forums are established Corporate, legal and support Communication plan is updated Client Service
Customers are dealt with efficiently and effectively
Client Service Good Governance and
Public Participation : Compliance, Clean and
To operate the orgnaisation at a minimum risk level
Few incidents occur Financial
112 IDP objectives
Training and skills development objectives Priority Skills Area addressed Objectives Targets and measures of success
Sound Administration : To operate the
orgnaisation at a minimum risk level Good Governance and Public Participation : Integrated and co- ordinated Development : To continuously promote integrated and co-ordinated
development within the district
To continuously promote integrated and co-
ordinated development within the district
Development within the District takes
place
113 8.2.2 Employee Assistance Programme
The EAP is a work based intervention programme that is aimed at pro-active identification and resolution of work and personal related problems which may have an adverse effect on the employee’s ability to optimally perform and execute his or her duties. These problems may include but shall not be limited to health, marital, family, financial, alcohol, drugs, legal, emotional, stress or any other which may negatively affect the performance of an employee.
The vision of Zululand’s EAP is to strive for a healthy and productive workforce and a stress free working environment by assisting employees identify and effectively resolve problems that circumvent them from performing optimally.