5/7/2015
g15s4762 1
By Sachin Siva Subramonian
g15s4762 1
•During this presentation you will learn:
• how to deal with issues and problems that you may face during your many years as a student.
• It is a simple six‐step way on how to approach a problem
• The Six‐Step Problem‐Solving Process is an easy approach to overcoming this
g15s4762 2
• Each student to understand the problem solving process
•Appreciate the value of what the problem solving process can do for them
g15s4762 3
•During A problem, have you ever had yourself wonder what it would be like having an easy solution to overcome this ?
•Well .. This easy Six Step Process can help you !!
• This process and an understanding of the Equipped for the Future (EFF) Standard of Solve Problems and Make Decisions will give you a good set of tools to use to help you with complex problems and decisions.
g15s4762 4
•Like every situation its essential to identify the problem. Majority of the problems tie down to it being emotional which may cause people to miss read
• the situation, Egos playing a big role in this.
•To identify the problem start by asking yourself a few questions which will take you a step closer to solving the problem ..
How often does the problem occur?
When does it occur?
When doesn’t it occur?
Where does it occur most often?
Who tends to be involved with the problem most often?
• One should bare in mind that the problem might change as the steps are looked into deeper and examined.
• Whilst working discussing the problem one should think about and not just assume or base anything on opinions
g15s4762 5
• When working in a group to identify the problem, remember to ask the group “WHY?”, this helps when finding the root cause.
•Once the cause is looked at and discovered, look at the problem again to make sure nothing is left out, by doing so, one may find additional problems that they were not aware of appearing ..
•Which can be solved of looked at by readdressing the same process used before
g15s4762 6
5/7/2015
g15s4762 2
g15s4762 7
•It is important to jot down the information collected such as the root causes etc. to try and think of solutions .. Here brainstorming comes to play .. As many ideas as possible.
•However during the brainstorming process it is important to ensure that no communication takes place, this makes the process go faster and by doing this there might be more solutions created .. Hence one should be as creative as possible.
•From here on .. It is safe to combine the ideas of all, find about who else feels the same way and what they have done, hereon ideas should be merged to make something more creative.
g15s4762 8
•Create and enable a criteria for selecting solutions.
•Now compare the solution against the criteria
•Now think .. Would it work out the way as planned? Will it work out?
•If not the group may have to rethink more suitable solutions
g15s4762 9
•Now one should create a plan for implementing, including all work conducted, especially the progress of the work should be monitored.
•Make sure everyone has agreed before implementing these solutions.
•It is more likely to start on a small scale first.
g15s4762 10
•Please note that the solution should be implemented and well in place in order to proceed with this next step.
•Most importantly to know, that a follow up plan is needed
•You should decide how you will implement and stufy the effects of such changes, so you must plan to make some improvements as needed
1. Identify and Select the Problem
2. Analyse the Problem
3. Generate Potential Solutions 4. Select and Plan
the Solution
5. Implement the Solution 6. Evaluate the
Solution
g15s4762 11 g15s4762 12
•It is assumed that by now you are well aware of how to solve a problem using the various six steps such as :
1. Identify and Select the Problem 2. Analyze the Problem 3. Generate Potential Solutions 4. Select and Plan the Solution 5. Implement the Solution 6. Evaluate the Solution
• Remember to always think logically when dealing with such sensitive issues
• Keep away from anything that might influence your decision
• We hope we were of great help !!!
