My studies were compromising our quality time, and he wouldn't allow himself to go to sleep alone in the house when I was still at UKZN late at night and patiently waited for me to come home. This study is focused on identifying how information in the form of a project is stored, communicated and how to facilitate the exchange of the necessary knowledge between the project and its volunteers and between volunteers in the context of higher education.
Introduction
Background of the Study
Different knowledge management strategies have been implemented, more so in larger organizations than in small organizations. Companies such as accounting firms, management and marketing agencies place a lot of value on Knowledge Management (Alvesson, 2004).
Scope of the Study
Problem Statement
Research Objectives
Research Questions
Significance of the Study
Conceptual Framework
LITERATURE Review
RESEARCH METHODOLOGY
Questionnaires are most often prepared in the form of a paper, and data collection is done by writing on the paper. The advantage of questionnaires is that it creates a positive response where people try to be truthful when answering because of the anonymity of the correspondence.
Structure of the Dissertation
The purpose of obtaining ethical clearance is that South Africa is undergoing its transformation into a non-racial, non-sexist, democratic state in which human dignity; equality and the advancement of human rights are protected, promoted and respected under the South African Constitution of the Republic of South Africa 1996. In particular section 12(2) of the Bill of Rights which provides that, “everyone has the integrity bodily and psychological, which includes the right to safety and control over their body; and not be subjected to medical or scientific experiments without their informed consent".
Conclusion
Introduction
This helps students to closely match their talent with workplace requirements, contribute and adapt new knowledge to existing.
Conception of Knowledge Management
Globally, a launch environment for user practice should be a vital focus within an educator's professional development projects. Information must be constructed and applied accurately by the right person to make the best possible decision.
Knowledge and Competencies
Information can be collected from the knowledge users as an essential component for the organization's resources. When it is known knowledge even in the near future, it may still be visible to the new employees (Nonaka, 1991).
Knowledge Sharing
Tacit and Explicit knowledge
It is estimated that almost ninety percent of knowledge in most organizations is rooted and produced in people's minds (Wah, 2000). There is no doubt that knowledge sharing is now recognized as a main and vital component of knowledge management.
Information Technology and Communication (ITC)
This means that all institutions must ensure that knowledge becomes available and made known to academics. Knowledge sharing is part of knowledge management; higher education institutions should be willing to transfer their practices to improve the quality of knowledge for their competitiveness (Sohail and Daud, 2009).
Information Management
Decisions from the support systems indicate that the process in the existing reporting system, raw data collection and processing strategy. This, when connected in the information system, becomes communication between a specific application and the horizontal integration of data processes.
Electronic Learning
Also, it should indicate in what format it is presented to the management for decision-making. These consequences result in multiple data acquisition points, which is redundant in the data inventory. There is an obvious use of IT in higher education institution which is to enable knowledge management through e-learning, creation and dissemination of knowledge through online information delivery, communication, education and training (Wild, 2002 ).
These activities should be organized and stored in a format such as hanging files and kept in the cabinet for reference purposes.
Implementation Strategies and Processes of Knowledge management
Conclusion
This was done to show how the knowledge and knowledge management systems in the institution are aligned and supported and supported. They discussed the emergence of strategic use of information management in higher education institutions and user participation. How ICT can support knowledge management in higher education institutions has been discussed in detail as most institutions are working on their own transformation.
Also, a long discussion on how Knowledge Management can be facilitated especially in articulation.
Introduction
Project Participants
These two higher education institutions are the Mangosuthu University of Technology (MUT) and the University of KwaZulu-Natal (UKZN). The previous main objective of Mangosuthu University of Technology was to attract students from previously disadvantaged communities. In the province of KwaZulu-Natal and nationally, the University of KwaZulu-Natal has maintained its excellence in research and innovation.
Pietermaritzburg Campus: This was the main location of the University of Natal and its predecessor.
Research Design
The purpose of the researcher was to compare the two universities and the problem is why only two were chosen. Due to the practical challenges encountered by the researcher, it was decided to use information from the World Wide Web in the form of audit reports published by the University of KwaZulu-Natal and the Mangosuthu University of Technology. The Mangosuthu University of Technology staff members were very responsive in sharing information, but this was not the case at the University of KwaZulu-Natal, where the researcher encountered a lot of resistance.
The reliability of the questionnaires that will be developed will be based on the literature consulted by the researcher.
Research Methodology
Quantitative methodology
After completing the statistical analysis of the results, a comprehensive answer is reached, and the results can be rationally discussed and published. The quality of the study may be questionable because of the close interaction of the investigator with the small group. This is due to the fact that the data collected is very specific to that existing group and also the limitation of the data by the researcher's ability is the deciding factor.
Data bias may occur due to participant bias in the presence of the investigator.
Description and Construction of the Research Instrument
The data that is collected comes from test subjects and cannot be generalized to a larger population. This study used this type of interview for the purpose of obtaining data on the target subject which is Knowledge Management. This is a systematic goal-oriented process where organized communication between knowledge engineers is achieved (Meyer, 2008).
In this research, participants' knowledge was more dependent on the university's website, which is not updated for this type of information.
Data Analysis
Limitations of the Study
Furthermore, regardless of their highest qualifications, all respondents could respond differently as influenced by their knowledge or lack thereof about the study discipline.
Conclusion
Introduction
Identifying the extent to which knowledge management can be used for the benefit of higher education institutions to improve their performance; Gain insight into the implications of knowledge management and information systems for the performance of higher education institutions; And. What are the implications of knowledge management and information systems on the performance of higher education institutions.
What tools are needed to increase the participation of knowledge workers in the development of their database?
Biographical Information of the Participants
The first question revealed that the majority of participants were from the researcher's home institution (MUT) at 78 percent, with the remainder (22 percent) from UKZN. Again the results were unbalanced due to more males (60 percent) (n=18) than females (40 percent) (n=12) responding. However, the imbalance in the nature of the participants was not surprising given that the context of the study was academic institutions.
Overall, the general good experience of the respondents was considered positive for the results of the study.
Knowledge Management
The second option selected was 27 percent of those who had never heard of Knowledge Management. About 40 percent of the participants were able to indicate that Knowledge Management was at an introductory stage in their institutions. Question eleven asked participants to indicate their overall level of satisfaction with the Knowledge Management strategy their institution uses.
The fourteenth question asked participants to select the option that best describes their institution in terms of knowledge management.
Information System Collation of Survey
The intranet followed with 25 percent, as it is equally used for university activities among staff members. The second chosen option was (d) Improving quality of work (26.6 percent), closely followed by (a) Employment development (20 percent). The results in table 4.14 show strong support for 'Employees leaving for better jobs' at 66.6 percent.
The last question was about the participants' opinions about the existing policies and procedures of knowledge management and information systems in their institution.
Conclusion
Introduction
Overview of Previous Chapters
Summary of the Findings
As many as 40 percent of respondents indicated that Knowledge Management was in an introductory phase at the two participating institutions. These responses contradicted the view shared by the 52 percent of respondents who believed that their institutions emphasized knowledge management. The findings revealed that participants lacked clarity on the implications of knowledge management in their institutions.
The findings showed that the institutions' management was seen as primarily responsible for knowledge management by 33 percent of respondents.
Limitations of the Study
The results on this measure indicated a lack of certainty on the part of the respondents judging from their conflicting insights. This lack of involvement and the use of innovative tools served to explain the high number (66 percent) who identified 'Employees on the way to better jobs' as a concern. Similarly, Oye and Salleh (2011) note the importance of information sharing at all levels to ensure that information is not wasted.
As noted, the sample size could not go beyond the 30 participants in the study as it was beyond the researcher's control.
Need for Further Research
Conclusion
Understanding Reliability and Validity in Qualitative Research and Improving Educational Practice, University of Toronto, 8 (4). Comprehensive criteria for judging the validity and reliability of qualitative research within the paradigm of realism: qualitative market research. Mission and Vision available at www.mut.ac.za, accessed August 2017 UKZN(2017) Organogram at www.ukzn.ac.za, accessed August 2017.
For questions and comments you can contact me, Nokuthula Bavu, on cell number or by email at [email protected]. Knowledge sharing is not part of daily activities ☐ Lack of training on KM ☐ Lack of reward/recognition on KM ☐ Any other, please specify. How important is the role that your institution effectively plays to achieve the best result in KM.
What do you think about the existing policies and procedures for knowledge management and information systems in your institution?
