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Quality Assurance System

CRITERIA 6: QUALITY MANAGEMENT: QUALITY ASSESSMENT AND

6.2 Quality Assurance System

Besides SPMI, the Faculty of Mathematics and Natural Sciences also applies an External Quality Assurance System or Sistem Penjaminan Mutu Eksternal (SPME) through the external institution. The External Quality Assurance System is a systematic eligibility assessment activity and the higher education institution or university conducted by an independent institution or an international accreditation body outside the higher education institution or university recognized by the government, to supervise the higher education institution or university implementation on behalf of the community, as a form of public accountability. Through an accreditation process, the External Quality Assurance System is expected to recognize the quality culture that has been formed through the Internal Quality Assurance System. The External Quality Assurance System implementation at the Postgraduate Program of Jakarta State University is based on Law Number 12 of 2012 on Higher Education.

The National Accreditation Institution supervises university and study program accreditation in Indonesia. The accreditation is a quality label for a university or study program from the National Accreditation Institution of the Ministry of Education and Culture. In this accreditation, the university is evaluated and receives a positive assessment by the National Accreditation Institution. The accreditation is conducted every five years. In 2021, 5 study programs at the Faculty of Mathematics and Natural Sciences had accredited "A, "and 9 study programs were accredited "B."

6.2.1. Academic Integrity

Quality assurance ensures the rule of academic integrity is implemented in academic life. Besides internal and external quality assurance systems, this unit also has to ensure that the student and academic staff comprehends academic integrity. Academic integrity means not cheating, plagiarizing or engaging in other forms of academic dishonesty. In academic integrity, plagiarism and cheating are unacceptable.

Furthermore, academic staff and students can find academic integrity regulation in the ethical codebook. The faculty also conducts an academic integrity survey to measure the student comprehension of academic integrity. Later on, academic integrity survey results enhance academic integrity quality at Universitas Negeri Jakarta. The academic integrity survey’s data was obtained from 822 respondents. The respondents are students at the Faculty of Mathematics and Natural Science, Universitas Negeri Jakarta, which consist 15%

bachelor of physics, 12% bachelor’s in chemistry, 6% bachelor’s in biology, 8% bachelor’s in mathematics, 4% bachelor’s in physical education, 8% bachelor’s in computer, 6% bachelor’s in statistics, 10% bachelor’s in chemistry education, 11% bachelor’s in biology, 9% bachelor’s in mathematics education, 2% master’s in physics education, 3% master’s in chemistry education, 3% master’s in biology education, and 3% master’s in mathematics education. The survey is available at the following address https://fmipa.unj.ac.id/mipabaru/form-integritas-akademik/.

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Figure 6. 3 The respondent of the academic integrity survey

Figure 6. 4 The percentage of student participation

The survey consists of five sections. The first section is the respondent's data, and the second section is academic integrity information and management. The third section is academic integrity violation, and the fourth section is academic integrity application. The last section is plagiarism. The respondent data recorded the respondent's name and study program.

Moreover, the academic information and management section improves students' comprehension of academic integrity. The third section collects information on academic integrity punishment. The fourth section describes how to apply academic integrity in academic activity. Finally, the last section shows the student's comprehension of plagiarism and avoid it.

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Figure 6. 5 The academic integrity awareness

Figure 6. 6 Academic integrity information and management

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Figure 6. 7 The consequences for Academic Integrity violation

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Figure 6. 8 Paraphrase, citation, and references to avoid plagiarism

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Figure 6. 9 Academic integrity dishonesty

The survey indicated that the university should increase academic integrity information to the students because 11% of students heard and understood the meaning of academic integrity. 18% of students heard academic integrity, but they did not know the meaning, 46%

of students never heard academic integrity, but they know it is essential. 25% of students had never heard of academic integrity, and they did not know the meaning. The improvement is to set the academic integrity information on the faculty website and academic book and introduce it in the academic writing course.

6.2.2. Feedback From The Students, Lecturers, Staff, Alumni And Stakeholders

6.2.2.1 Satisfaction survey (Students, Lecturers, Staff)

Each year we ask teaching staff, staff, and students to complete online surveys to give feedback on their time at the University. The insights from these surveys are gained to inform decision-making and improve student-focused initiatives. The surveys are the satisfaction of academic services and university facilities. Moreover, the surveys are available at the following links http://spm.unj.ac.id/?page_id=8241 and http://spm.unj.ac.id/?page_id=8355. The data was obtained from 400 respondents. Furthermore, the results are shown in Figure 6.10 and Figure 6.11.

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Figure 6. 10 The result of the student survey of academic services

Universitas Negeri Jakarta provides academic services such as student admission, course contract, the learning activity, mid-exam, final exam, and course transcript. Meanwhile, the learning activity consists of internship, teaching practice, field study, community services, MBKM program, thesis, diploma supplement, career counselling, document legalization, and graduation. There are facilities and infrastructure surveys and academic services, which measure the facilities and infrastructure provision, finance, services, and improvement. The result showed that the students' satisfaction score of 19 academic services is 3.24 (scale of 1 to 4).

Besides academic services, we also surveyed the student satisfaction to the university facilities such as counselling services, information and communication technology services, language centre services, health services, and library services. The results are shown in Figure 6.11.

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Figure 6. 11 Student satisfaction survey on university facilities

The survey result in Figure 6.11 showed that the students are delighted with the university facilities. The average score is 3.57 (scale of 1 to 4). Specifically, library facilities obtained a higher score which is 3.71. the university always enhances all facilities every year.

Therefore, students are comfortable in the learning activities.

The survey results are periodically discussed with students, alumni, and stakeholders.

The result brings recommendations and new implementation to improve the academic program. The improved program should meet the university’s Key Performance Indicators, such as the work readiness of graduate/alumni, off-campus students, off-campus lecturers, lecturer qualifications, research application, program partnerships, classroom learning, and international accreditation.

6.2.2.2 Tracer Study (Alumni and Stakeholders)

The purpose of the Tracer Study Survey is to gain information on the types and location of employment, the salary ranges, and the further study opportunities graduates may take up after completing their qualifications. The survey is conducted after the student graduate from the university program. The tracer study data was gained from the online survey at the university website https://upt-lbk.unj.ac.id/forms/site/index/tracer-study-2020?sid=9 for Faculty and Mathematics and Natural Science’s alumni. The respondents are 272 alumni, 14% male and 86% female. 83% of the alumni are working, 8% are studying, and 9% are unemployed. Additionally, 80% of the alumni get jobs less than six months in local/national/international companies, as shown in Figure 6.12.

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Figure 6. 12 Alumni’s career information

Figure 6. 13 Alumni’s career compatibility with the academic background

Finally, the survey result in Figure 6.13 informs us that the alumni job matches their academic background.

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