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OUR LEVELS OF SERVICE AND HOW WE MEASURE PROGRESS

Dalam dokumen TASMAN DISTRICT COUNCIL (Halaman 38-43)

OUTCOME 2020 TARGET 2020 RESULT 2019 RESULT HOW DID WE PERFORM One issue-based

State of the Environment report to be released each year

By 30 June More than one

Achieved Several reports were released in 2019/2020:

• Waimea Plains nitrate supplementary data: land- use, soil and groundwater properties (Operations Committee 20 February 2020).

• Riwaka, Brooklyn and Motueka Air Quality

Monitoring 2019 (Operations Committee 20 February 2020).

• 2019 Annual Air Quality Report (Regulatory Committee 28 November 2019).

An annual Recreational Bathing Water summary report is drafted and reported to Council or a Committee

By 31 July 18 June 2020

Not Achieved (5 September 2019)

The report was reported to the Operations Committee, 18 June 2020. Water quality at swimming sites over the 2019/2020 season was one of the best on record, even with recently introduced high-risk sites such as Rototai and Riuwaka included.

Swimming beaches and rivers are suitable for contact recreation, all or most of the time, as measured by:

Fine weather samples

98% 99% 94.4% For the few samples that

exceeded water quality

guidelines, the bacteria is likely to be of natural source.

All weather samples

92% 97% 92.7% The improvement in water quality

this year was partly due to fewer rain-affected samples.

We provide a responsive and efficient process for assessing resource consent applications and ensuring compliance obligations are fairly and appropriately enforced

Customer satisfaction with Council’s resource consent processing work

80% 74.0% 76.5% There was slightly lower

satisfaction in 2019/2020, with a rating of 74% from respondents.

Processing costs and time taken were reasons for dissatisfaction.

ENVIRONMENT AND PLANNING – ENVIRONMENTAL MANAGEMENT

OUR LEVELS OF SERVICE AND HOW WE MEASURE PROGRESS (CONT.)

OUTCOME 2020 TARGET 2020 RESULT 2019 RESULT HOW DID WE PERFORM

Consent applications are processed within statutory timeframes (where they exist):

Notified consents 100% 100% 100% In 2019/2020, we processed

100% of four publicly notified applications within statutory timeframes.

Non-notified consents

100% 95.5% 92% We had an improved result for

2019/2020 of 95.5% of non- notified applications being processed in time. Delays were caused mainly by staff shortages during a continuing period of high growth in the District.

Limited notified consents

100% 100% 46% We processed 100% of 25 limited

notified consents in 2019/2020 within time.

We undertake monitoring of environmental trends and conditions and maintain reporting systems that protect and inform the community about environmental conditions, changes and risks

An annual report is prepared and presented to Council or a Council committee each year. This report details the level of compliance with consent conditions or plan rules for those undertaking activities under resource consents or permitted activities, as described under tailored monitoring programmes

By 30 September

3 Septem- ber 2020

5 Septem- ber 2019

The Annual Compliance and Enforcement summary report was reported to the Regulatory Committee on 3 September 2020.

Over the 2019/2020 year, we achieved our objectives through active monitoring and reporting on 1,814 resource consents and targeted permitted activities occurring in our District.

Overall, the outcome of the wide range of activities we monitored was high with 84%

achieving full compliance at time of inspection. Of the remainder, 10% were minor breaches that required no action. The remainder required some form of corrective action, ranging from education and advice right through to enforcement action including one prosecution.

ENVIRONMENT AND PLANNING – ENVIRONMENTAL MANAGEMENT

OUR LEVELS OF SERVICE AND HOW WE MEASURE PROGRESS (CONT.)

ENVIRONMENT AND PLANNING – ENVIRONMENTAL MANAGEMENT

OUTCOME 2020 TARGET 2020 RESULT 2019 RESULT HOW DID WE PERFORM

Where significant non-compliance is recorded, that resolution is achieved within appropriate timeframes:

Percentage resolved within nine months

80% 100% 100% For the resource consents and

targeted permitted activities that were monitored during this 12-month period, two (2) activities received a grade of significant non-compliance that required direct enforcement action.

Both (100%) of these were resolved quickly and within the nine-month period using a range of enforcement options.

As all these matters were resolved within the nine-month period, this meant that all (100%) were also resolved within 12 months.

Percentage resolved within 12 months

95% 100% 100%

An annual report is prepared and presented to a Council committee or a Council meeting on Water Metering Compliance detailing the performance of consented and permitted activity ground and surface water abstractions requiring monitoring as defined in the Tasman Resource Management Plan

By 31 October

23 July 2020

25 July 2019

We presented the 2019/2020 Water Metering Compliance Monitoring report to the 23 July 2020 Regulatory Committee.

Compliance behaviour was reasonably high despite the challenge of drought and the Covid-19 pandemic. The greatest issue identified was the number of water usage readings being missed even after reminders.

While the impact of the pandemic did have a bearing on behaviour in the latter part of season, it did not account for most of the lapses.

The failure to comply did result in a number of warnings, infringement fines and

abatement notices being issued.

OUR LEVELS OF SERVICE AND HOW WE MEASURE PROGRESS (CONT.)

ENVIRONMENT AND PLANNING – ENVIRONMENTAL MANAGEMENT

OUTCOME 2020 TARGET 2020 RESULT 2019 RESULT HOW DID WE PERFORM An annual Dairy

Monitoring report is prepared detailing the performance of the District’s dairy farms against the Council’s dairy effluent discharge rules and relevant national legislation (percentage of farms fully compliant)

98% 99% 95% We presented the 2019/2020 Dairy

Farm Compliance report to the 23 July 2020 Regulatory Committee.

All 126 dairy farms were assessed against the discharge of treated dairy effluent. The final compliance results were:

• 99% Fully compliant

• 0% Non-compliant

• 1% Significantly non-compliant The results were pleasing with a very high level of compliance maintained despite significant change occurring in the sector.

The one significant non-compliance was sufficient in seriousness to result in a prosecution that is now before the court.

The Operational Plan outlines the objectives and activities to be undertaken in implementing the Tasman-Nelson Regional Pest Management Plan for the present financial year

By 30 November

28 November 2019

29 November 2018

The new Regional Pest Management Plan 2019-2029 took effect on 1 July 2019 and the new Operational Plan late in 2019.

With Covid-19 disruption, time has been limited and it has been necessary to prioritise activity.

All eradication programmes and progressive containment work has been completed along with service requests.

Timely reporting of pest management operations for the previous financial year, in accordance with requirements of the Biosecurity Act

By 30 November

28 Novem- ber 2019

29 Novem- ber 2018

An annual report on the activities undertaken in 2018/2019 was reported to the Regulatory Committee on 28 November 2019.

OUR LEVELS OF SERVICE AND HOW WE MEASURE PROGRESS (CONT.)

ENVIRONMENT AND PLANNING – ENVIRONMENTAL MANAGEMENT

PROJECT ACTUAL 2019/2020

Implementing the Resource Policy work programme, including:

• Reviews of, and changes to, the Tasman Resource Management Plan (TRMP).

• Review of the Tasman Regional Policy Statement and consideration of combining it with the TRMP.

• Development plans for various settlements within the District.

The main priority is currently the review of the Tasman Regional Policy Statement and Tasman Resource Management Plan. This will be a significant undertaking for the Council and community that will culminate in a single new “Tasman Environment Plan”. This year was Year One of the project and involved reviewing how effective the existing plans have been and identifying which parts of the plan have been effective, which parts have not achieved the intended results and also what needs to change.

Implementation of the National Policy Statement for Urban Development Capacity and planning for and responding to urban growth pressures.

The Nelson Tasman Future Development Strategy (FDS) was adopted in July 2019. The FDS is a high-level plan that sets out how Tasman District and Nelson City will accommodate the next 30 years of housing and business growth.

It shows where growth is to be located, and in what form, and what

infrastructure will be needed to support that growth. The FDS was developed as part of implementing the National Policy Statement, along with monitoring and reporting on indicators of housing and business demand and supply.

Implementation of the National Policy Statement for Freshwater Management (NPSFM).

Implementation is on-going. Changes to the Resource Management Act in June 2020 have brought forward the deadline for implementing the NPS-FM by seven years. Councils are now required to notify plan changes to fully implement the national policy statement no later than December 2024. The Government has since released a new National Policy Statement for Freshwater Management and a number of new regulations which take effect from 3 September 2020 and will require a review of current work programmes.

Natural hazards strategic policy review.

Review of our natural hazards policy is on track and progressing well. The work remains a priority for Council. There was a successful community engagement process from July to September 2019 on the implications of coastal hazards and sea level rise.

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