Levels of Service (We provide)
We will know we are meeting the Level of Service if...
Current Performance
Promotion and delivery of community events and recreational services.
Residents attending a range of Council-organised community events rate their satisfaction as "fairly satisfied"
or better, as measured through the residents' survey three yearly. [Target: not measured]
This target was not measured this year and is due to be reported again in 2018. In the 2015 survey we attained 91% satisfaction.
Grants to
community groups to deliver services and facilities that enhance
Groups are delivering the services outlined in their applications and that they receive grant money to provide services to the community.
For the year (2015-2016), of the 168 grants
allocated, only a small number (4) did not return their grant accountability forms. This equates to a 97.6%
return rate.
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Levels of Service (We provide)
We will know we are meeting the Level of Service if...
Current Performance
community wellbeing.
[Target: 100% of accountability forms are returned completed.]
See Figure 44 [LTP Figure 29]. Percentage of Accountability Forms Returned Completed, page X
Leadership and co- ordination to schools and early childhood centres, to protect and enhance our local environment through education.
The number of schools and early childhood centres developing and maintaining environmental care practices is sustained.
The achievement level of each enviroschool improves over time, as measured by the Enviroschools stages of Bronze, Silver to Green- Gold. [Target 1. 25 schools are engaged in
Enviroschools programme.
Target 2. Enviroschools achievement levels improve over time.]
The number of Tasman schools registered as Enviroschools has increased to 28, an increase of three over the year. 40% of the District’s schools are now registered. Significantly, 82% of Tasman kindergartens are registered.
Of the schools registered, the following levels of recognition have been achieved in 2015:
Green/gold 3, (3: 2014) Silver 4 (2: 2014) Bronze 8. (8: 2014)
See Figure 45 [LTP Figure 30]. Enviroschool Levels, page X
We provide a range of communication channels that enhance Council's ability to engage and connect with the communities it serves.
Residents are informed and actively engage with Council:
At least 80% of residents consider the information supplied by Council to be sufficient (i.e. enough or more than enough), as measured by the annual residents' survey.
Usage of Council's website (i.e. sessions, users and page views) increases at a rate of 5% or more per year.
The CommunitrakTMSurvey undertaken in May 2016 showed that 77% of respondents are satisfied with the information we supply. This compares to 79% in 2015 and 81% in 2014.
Although only minor, there does seem to be a decreasing trend in resident satisfaction. This is something we will investigate further over the coming year.
See Figure 46 [LTP Figure 31]. Sufficiency of Information Supplied by Council, Page X
Our website usage has increased by a significant margin of 11% (average) compared to the previous year.
See Figure 47 [LTP Figure 32]. Usage of Council’s Website, Page X
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Figure 48. Comparison of number of performance measures met over three years
Community Relations Activity Group's performance targets have altered slightly from the last Long Term Plan 2012-2022, with new measures for web usage and the transfer of the Enviroschools performance target (from Environment and Planning Activity Group in 2015).
The Group has achieved, or significantly achieved all of the targets that were due to be measured in 2015/2016.
[Insert figures 29-32 in excel data. now renumbered 44-47 in table above]
Major Activities
The major activities for Community Relations for 2015/2016 have included:
Planned Actual 2015/2016
The provision of funding and advice for community initiatives and community organisations to enable them to achieve their objectives. Grants are predominately for ‘not for profit’
community and voluntary groups working for the benefit of Tasman District communities.
Community Grants are provided through three avenues:
Community Grants (previously Grants from Rates), Tasman Creative Communities, and?? we administer on behalf of Sport NZ Rural Travel Fund.
Community engagement – where we provide information to our community and seek their views on Council’s proposals.
There is an increasing focus on engagement with Tasman residents led by our Significance And
Engagement Policy. In response to this policy we have increased our focus on three primary areas:
pre-engagement of specific proposals to gauge the level of interest, forming of a draft position and measuring the level of interest and information required for our community to engage;
taking more processes online; and
revisiting our standard consultation processes with a view to engaging with our communities under the theme of ‘on their turf, in their time and on their terms’.
0 1 2 3 4 5 6
2013/14 2014/15 2015/16 2013/14 2014/15 2015/16 2013/14 2014/15 2015/16 2013/14 2014/15 2015/16
Target Fully Achieved Target Significantly Achieved
Not Achieved Not due to be measured
Community Relations Performance Measures
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The promotion and celebration of our history and diverse cultures through the support of organisations that preserve and display our region’s heritage.
The Community Development Department administers operating grants to the Tasman Bays Heritage Trust (Regional Museum) and the Takaka, Murchison and Motueka museums. The smaller local museums of Collingwood, Rockville and Aorere are supported through community grants.
Delivery of community and recreation activities which will be funded either through rates or external sources, to promote a pride of place and community wellbeing.
The Council provides three community centres, Murchison, Motueka and Moutere where management is subcontracted to community groups and Sport Tasman. We have joint ownership and management of the Saxton Field complex with Nelson City Council.
There is an increased focus on leveraging external funds to provide for community activities. Beyond the Council-managed events of Carols by Candlelight, Teddy Bears picnic and other events, we partner with a number of organisations and community groups to provide additional events.
Providing an awareness of environmental and sustainability issues through environmental education programmes, to influence community behaviours and to meet Council’s RMA obligations in this field.
The Environmental Education programme continues to grow with more schools registering in the year taking the number registered to 28 (40% of schools) including 82% of kindergartens.
There has been an increased focus on taking environmental issues and ideas to the community through a process ‘In Your Neighbourhood’ where we and associated community groups literally meet in local parks to discuss issues and possible solutions with affected and interested residents.
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Comment
This activity is in line with budget.
2 0 14 / 2 0 15 2 0 14 / 2 0 15 C o m m unit y R e la t io ns 2 0 15 / 2 0 16 2 0 15 / 2 0 16 % of
Long Te rm P la n Budge t $ 0 0 0
Ac tua l
$ 0 0 0
Ac tua l
$ 0 0 0
Annua l P la n Budge t $ 0 0 0
Annua l P la n Budge t
SOURCES OF OP ERA TING FUNDING 1,234
1,138 General rates, unifo rm annual general charges, rates penalties 1,185 1,042 114%
1,208
1,192 Targeted rates 1,205 1,205 100%
211
149 Subsidies and grants fo r o perating purpo ses 163 78 209%
-
36 Fees and charges 45 51 88%
-
- Internal charges and o verheads reco vered - - -
150
41
Lo cal autho rities fuel tax, fines, infringement fees, and o ther
receipts 83 140 59%
2,802
2,556 TOTA L OP ERA TING FUNDING 2,681 2,516 107%
- -
A P P LICA TIONS OF OP ERA TING FUNDING
2,246
1,995 P ayments to staff and suppliers 1,936 1,921 101%
124
119 Finance co sts 106 107 99%
322
373 Internal charges and o verheads applied 370 337 110%
-
- Other o perating funding applicatio ns - - -
2,692
2,487 TOTA L A P P LICA TIONS OF OP ERA TING FUNDING 2,412 2,365 102%
- 111
69 SURP LUS (DEFICIT) OF OP ERA TING FUNDING 269 151 178%
- -
SOURCES OF CA P ITA L FUNDING
-
- Subsidies and grants fo r capital expenditure - - -
-
- Develo pment and financial co ntributio ns - - -
(11)
(111) Increase (decrease) in debt (151) (151) 100%
-
- Gro ss pro ceeds fro m sale o f assets - - -
-
- Lump sum co ntributio ns - - -
-
- Other dedicated capital funding - - -
(11)
(111) TOTA L SOURCES OF CA P ITA L FUNDING (151) (151) 100%
- -
A P P LICA TIONS OF CA P ITA L FUNDING
-
Capital expenditure
-
- - to meet additio nal demand - - -
-
- - to impro ve the level o f service - - -
-
7 - to replace existing assets - - -
100
(46) Increase (decrease) in reserves 121 - -
-
(3) Increase (decrease) in investments (3) - -
100
(42) TOTA L A P P LICA TIONS OF CA P ITA L FUNDING 118 - -
-
(111)
(69) SURP LUS (DEFICIT) OF CA P ITA L FUNDING (269) (151) 178%
- -
- FUNDING B A LA NCE - - -