PR O C E E D I NG S
I nter national C onfer ence on
E ducational M anagement and A dministr ation
& the 4
th
C ongr ess of I S M A PI
“T he C hallenges of E ducational M anagement A nd
A dministr ation in C ompetitive E nvir onment”
E ditor :
D r . E d. F ar idah, S T . M . Sc
B ur hanuddin, M .E d, Ph.D
D r . H adiyanto, M .E d
Pr of. D r. I br ahim B afadal, M .Pd
Pr of. D r. I smail T olla, M .Pd
Pr of. D r. Syamsu A K amar uddin M .Si
D r . R atwamati, M .Pd
D r . A . C udai Nur , M .S i
D r . A . Nur r ochmah, M .Pd
D r . A nsar , M .Si
D r . W ahir a, M .Pd.
International C onference on E ducational Management and A dministration
& the 4
th
C ongress of ISMA PI
C opy R ight @ 2016 by F aridah
C opy right is protected by law
F irst E dition, 2016
Published by Penerbit Universitas Negeri Makassar Hotel L a Macca L t. 1 K ampus UNM Gunungsari B aru
J l. A . P. Pettarani Makassar 90222 T lp.CF ax. (0411) 855 199
Member of IK A PI No. 011CSS L C2010 Member of A PPT I No. 010CA PPT ICT A C2011
F aridah
International C onference on E ducational Management and A dministrational & the 4
th
C ongress of IS MA PICF aridah-cet.1
Makassar: B adan Penerbit Universitas Negeri Makassar Makassar, 2016
758 hlm; 29,7 cm
ISB N: 978-602-6883-13-1
R epr oduction of this book is pr ohi bited without wr itten
C ontents
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T E M POR A R Y A ND PE R M A NE NT A DM I NI ST R A T I V E
S T A F F I N T H E H I G H E R E D UC A T I ONA L I NS T I T UT I ON I N
I ND O NE S I A N C UL T UR A L C O NT E X T S
S ur yanto
E nglish E ducation D epartment
Uni versitas Muhammadi yah Y ogyakarta
J l. L ingkar S elatan, Y ogyakarta, Indonesia
C orresponding e-mail: suryanto@ umy.ac.id
A b s trac t: Higher educati onal instituti ons in Indonesia currentl y employ both temporary and permanent administrative staffs to assist to run educational programs. In Indonesian cultural context, administrative staffs comprise important educational factors that can ensure the success of the program. Y et, which temporary or permanent administrati ve staffs that contribute better support to the program need to be studied. T his paper aims to reveal the different roles of temporary and permanent administrative staffs in the educational processes in the context of Indonesian culture. A dopting qualitative approach, the researcher gathered the data by conducti ng i n-depth i nterview to 10 leaders in the mi ddle management level at Universitas Muhammadi yah Y ogyakarta to dig information related to roles of temporary and permanent staffs in providing supports in the process of undertaking academic program. E mploying thematic analysis, the study finds various factors that influence of the working performance of temporary and permanent staff including working motivation, working experience, and age, openness toward change, and communicative skills. C omparing overall working performance of the temporary and permanent admini strative staffs indicate that temporary staff show better indicators.
5. S UG G E ST I O N
T his study was administered using qualitative approach with 10 participants. T he participants are not temporary or permanent administrative staff, yet they are all leaders. T his condition does not portray the condition of temporary and permanent workers from their own perspectives. Next research may be carried by adding number of participants using quantitative approach and may have temporary and permanent staffs as the sample of the research to reveal their real views.
6. R E F E R E NC E S
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