Index of /enm/images/dokumen

(1)

it

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as!.ri.itions

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SLlnieC

(2)

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'..,:.

ASS0CTATT0NS

FORUM ASIA

8.00am f.qrirrdl,0n o.J L!.r..m€

ie..x,r

a./f..

1:

Associations AdvancingAsia

Aloigw rh olherm.jorareas nd

olAsiainatonsTheopen'ngp.iargwlProvde.omm.itafgo.rheslalusofassocationsinAsaindudnC

>

FowrhesngaporeGov.rimenroorksctosegwthasso.iatonslhrouChrheLo.a EnterprseandAssocarionDeveldpmc lLEA0JFrogrammc

>

V0unreerswih d.a.and n riar ve stai th. pfo.ess professona&comperentmanagers.isureconrinul!lorlh"ause

>

Observalonsofthcdgnamicnal!reofAsaiassocdlonsandchaftes andcha eneesahead

I.dIan rep!rqthielar..unve, sPRtNGSirg]PDte LneIh.ng0ar ahi./tre.urve olt.elsnrqdpo€Busi.ess Fed.rdt'on

J.cksinFalnde.vt.ttdraftt0gonrsdrion SrePh.nHaiiisonrhieJtxecutivealicetGlobdtAc.au"nngAlt)or.e

2A:

Legal

Responsibilities

Assoc.l onsaid charn es nsngapo,..an n.orpo,ar. uiderrhe Soc el esacr o, asCompanies

L m ted bq Guarantee unde,the Compaiies A.1 Fegard.ssof rhemerhodolucoip0mrion,

mc,nb.rs of rhe tie.ut vc tomm llee o 8o:rd h:vc responsrbilriestob.met Leadng awge,sffom

Rajah &Ianf,w lprcs.nt on

>

0u1!tol.:( a.d I du.iarg dut es

>

Leg.Lrelal onsh pw ih member5 wharpower dol reg have overth. Erco/BDard?

>

Ab Iqro and need to del.gatet0 manrgemenl

Gr.BoiVviagendr.n Potrer: Roloh & rdn, LLP At'dul J.bbat Pdrtner Roloh & laml LP

2B: The

Association Secretarg

The s.cfolar! 0l an asso.iar oi orchar tg _PaUs:

vira role n lsgovernanc. Wthorlsmoorhrunniig mccr.gs, nor for proi lscannounder Lharle,.d

S.crerar!Lljrrce

T:nw

addressm.rters nc

ud

_C

>

0r enl nBEr.crllve ton n

re's/Li,..t0rs

>

Ne.d to knowthepu,pos. ofa tonst rul on and

ro havea gre.t Lonsr tur 0n

>

Ag.ndas brielingm:r.ra s and.ss sl nBBood

>

Appropr re m nuteslorc cardec s ons

>

Shoudsecrerariesbe Honofar9 !0 unleers

Gr.ce Ta.

rhr.ltre.!!ve

sigo pate Assac iot ia h oI ht st it ut e aJ thoie rc.1

Sedcto ne s. n d ktnrn i st or a

$

lSAl CSA

l

2C:

Management

to

Governence

Assoc atons nasiaaregrowng bu(whr sneeded

rorakelhemtothe next evel?A5 an

not lor prolir orCanisal onspe. alst Usha Menon w

>

rre

ieri

p,i.l!L

itollu:toeDesrpracrLe

>

whal docuftenr serv ngBoard Membersrea l9

know andpractse?

>

P,oless oialsingthe NFPscdoi

>

nvestncinto eadersh'pdcvc0pment

cisestLrdg oi rroworrrers aredo

ig

I

>

Assessmenlolleadcrshp t0os/modes

>

!o unreerrecrunmenl eetr igrhelresl

n gouf industru/prDlession lo lrernvorved

U3h. Menon tre.,rive rhofpelso.,

12lopml

r r, r .,rr

r

3A: Case

Studg Singepore

s ng!pore furn rure ndu5l,iesl]ounc lsFcl sa

ea.l ngeramp e olan associar o,\ rak

iga

eadersh p

roleto erpand

a

fac.rsotai idustr! Shermane 0n3has b..n hcad of sraff rhroughourthe growth ol

SF IIiom sma

lio

ifluent a

>

An ndustgchanCingfrom oca m.nula(urng

>

Lnternat onalFurniture Fa rS ngapore

>

Reward ngbesr and upcom ngla enl

>

lnlernariona Fu,nru,eC.nrr.

>

Ho{w. v. donon ba an.e belween Execurive

f

.,ir1r.rr i.. :.'il ""i..

>

Kedpfrgsratfmot vated and onrrick Sherh.ln. ong are.urive

,t

.rdr, St n9 opa rc Fu n no rc I nd ust ies Ca un.r I

3B: Case

Studg

USA

la

forn aAssDc at on lorCommun rq Maiag.rs

lcAcMl represenrs p.ore5s ona manag.rsorhous rg

and.ondomnumcomp.xcs Karen Lon on has ead

CACM lrom hav ngone omplo!eeto anelfedive and

ell ci.ir ofl ce of10 dedi.aredto serv ng nember needs

H.irakwlin.rde

>

th..af !

9ears: ensur ngc ar 1V o{ d recr on

>

Esrablshmenr ofproless ona slandardsanda

un querecogn sed design:r'on

>

nvestmenr nGovernanc.sqsicms adopt ngnre

Po .9 Governanc. Mode b9 lohn larver

r

"llrarn.rrl.rri..rib,s.,"dr"dmi1

r"

Karcn Eo nlon t: h i eJ

t

\ e cu nv e,

Col (at n io Assaciot iar _IatCohmunng M dn dg et s

3C: Case StudU

Auslrelia

Ro!a L IeSav ngSo. elgwesi.rnausta ia _lRLswAl

prevenlslhe o5sol leand nlufg nthec0mmunt9,

w th emphas 5 on aquar cenv ronmenls lhas nks

torhcnar oia aid nternallona Iesavnemovemcnr founded ntheUKin1891 AexrvlcXenzewl slrafe

rh. deve opmenrot RLswA ncudinS

>

9w m'ningrain ngto m'n'm se dearhs

>

nit.t vessuch as Poo InspectoiPrognm

>

Becomngalo.a.hampionforswmmngsaletv

>

Expans onro5 ngapo,. aid rhe

rL.rn

ri

b..1r

sl..i

i

ri.rif.s

Ar.r McK.hrl. Chicl€recunve,

nogo/ Lfe soen9 sociel!] Wesrem,4usrd/'o

4A: Digita I Ass

ociation s

A len B ew

tts

nteradive presentat on wi erp or.

lhe d gralrheme5and pfessures wh ch a,..hang iC

h0w.sso. ar ons

w'

unde(arelheraclvresin

rul!re.Thercw I be str!.1ured oppoiun r.s for

!sr!s5onandrhclo.uswl

b.oi

>

lfrN.r

g...rar oi aidthe rerpedations

>

Murgenerarlona membershipch. enges

>

Enmuragingvnrual.omm(n t es

>

Memberon lnebehav ou.s

)

NewwebsireprinciplesandE contenrand

>

A( onpo nrstDrissor al on LN.os and

All.n Bl.wiit aors!/ionr, lsso.,ritons Fo.ud

48:

Engaging Logal

Mehbers

Assoc ationsoften forget one olnre slrongesr weapons nthetmarkerlngarsen. o9.lmembers M.mbcfship fe.ru nnenr and retent on expen Ma(in

Lotrgw ldrawon h s exper ence acrossseveral

organisat onsro h ghlghtrhewa!s nwhchtrrese

memberscan be leveragedto en.ouraee h _Ch.,.v.ls

olengagemenl {rom olhe, memb.rs, n. uding

>

Learn howto ncreaserhe pow.rofgourmernber

>

!nde6tand howro urc.motiona commnment

>

rak.l\omcpract.a r psgou ca. mpement

M.iin Long Corsu/rod,,4sso.rotons Forum

4C:

BeingAssociation

Treasurer

Ireasurers are .r I ca nma'nran ngth.rcputar on.

nlegrrgandnedibi r9 olangassoc arlon Weregou appo nled lre:5urefbur do nor havca stongl nanc al

background?Ar.qou uisur. of _!ourresponsbl iries

and con.c,n.d about gourvo unreerwork oad? Ron Swnzer, a tPAandsen 0rassoc at on mrnaCer

w I eaddelegatesthrouChropcsincuding

>

Ro e ofan assoc ation rreasurer

>

Covernance & riskm l gat on

>

Account ng cash& nveslmenlmanaqemenl

>

Repon ng&comp

'ance

>

w.gsto de eS.teto nalrlel ma nra nov.rr cht

Fo. Swhzer aonsuldn(,,4sso.dtio.s Fdrum

(3)

ASSoCTATT0NS

FORUM ASIA

I

8.00rm EegJsrror,o, ond rvelcane teo ord calfee

5A: Panel:

World

Congresses

Wor d Congresses arethe p nnacle acr v tg loran

assoc arion.Iheg.an invieoraterheorgrnisat on and

bea soufce of na1 onal pr de.Topicsinclude:

>

Advantagesroan assoc ation orchaf rg of

hostingaWorldCongress andrisks lpson

>

0etais,venues, nosurprises, decis on makers

>

Cu ture, heritage andrheAsian experien.e

>

UndeBtand nCConeressobleciivesanddelegate

Ann€b.lNoriE Dteclorolsoles lntl,

Sgdneg tanvennon & €xhibnian Centrc

N.ncl1.n Monaging Dnecto, Ace:qogtons Dnect

Brndhul. Cken.g.k. Direclor6e,e.ol

BMTCH Canvention and axhibitian Cehte, Colanbo

5B:

Policg

Development

PolcVDeve opment nassociat ons nvolvescons der ng and deve op ngposilionsloward a common market ora

reeulatorg chai enge oropport!nn9. Pol cg development

spec a isrs KelenwilrEinon:

>

Rev ew nCex sringknowledCeand research

>

Posit on Paparsb9rhe associallon

>

nflurncingotherpan es: governmenr affa rs

>

StrategcsessonsroCettheirmembers'insChls

>

Research,starisi csandeva (at ons of

governmentbodesPolci-cs

>

Form nga ded cated newgroup orassoc alion

Alfons W.sr8...r 6.oup ve (erle, Codpony AllLon L.w M onoging Dn e ctut,

CMA I ntet nationol Cansuhdnts

5C:

Revitalising

NFP

Publications

Associalionrndchar t9 pub icarionssuchas

magaz nesand news ellersare av tare emenr of gourcommun cation mir Inthls presenrat on b9

cusrommed aetpen Bobbi Mah ab, gou wil hear:

>

Whgpr nt isthrivinCin rhe intarnetaga

>

rhe need forchar tiesand assoc arionsto

havequalng publcat ons fora consistent

>

Whal makesagood pub icatlon?

>

Generaringrevenue from _Vou.pubicalions

>

TipsloseeIingconrriburionsfromvo]unteers

r

mponanceoiconsisrenlstglernossthebrand

>

nregraringprinr and digralcoomunicar ons

EohhlV.m.b Mdndgin9 Dnecbt, Mohldb Medid

6A:

Accreditation

&

Standards

Assoc alions plag av 1a ro einserlingstandards fortheirre evanttade, proless on orspeciarcause.

8V hav ngaslandardserling.ole,associat ons can

managelhedeve opmenl oilheirspecialsr I e d,

boost membersh pdesnab it9 and Cenerale PR

Thssessionwilconsider

>

Claf

ficatonofc

eflatormembership

>

Processofstandardsening andraisine

srandardsoverthe!ears

>

Associationsofferingaccfeditatondeegaied

bg Coverf ment -rhe risksandchal enges

>

A.creditingmembersandrelatedsgsrems All.n Bl.wifi fonsu,tonr, lssocd.irns Frrum

6B:Workplace Automation

The auromarionotoperat onalrasksisessent a

forrheeffic entmanagementotNFPaeband emai communicarions Inrhssessongouwil dscover:

>

WhgCRMon tsoanno longerofre6a strareCic

>

Wh9usingseparatedatabaseslorCRM,Web,

Financia sisstif ing gour growrh

>

Howoihersacheverealtimeautomated

responsesndserv celoweband mob le c ienls

>

Whereassocialonprocesses,workflow,websile,

soca media, memberserv ces, marketingand

bus ness commun cai ons

a

convergeand

becomea workp aceaulomarionsVs1em

8.nlnH.nn.h [1ono9in9 Dire.tor roresolt

6C:

Linking Plansto Budg6ts

Likeallorganisarions, associat onsand chariries

m!srser plans and qualrat ve plansmust be

inkedrorhel nancia p an-the budget YerNFPscan overcomplicare sraighdoMard needs wiih comp ex

plansthatCer ignored Topicsare:

>

mponanceorc arnUin M ssion and0bjecrives

>

As mp e lrameworklorobjeci vesro f,owto

act v ries,staff responsibi it es, commnreesand

>

ProcessestoensuringExeculiveCommtteeand

managemenrpranrnunrson

>

Needforgovernanceandmrnagedenl sr.ucruresroachieve plans aidbudgers

John Pe.coc* 'ehetot

Mdhdge4 Assacidtlons Fotun

12.30pm

Lur.l

o.d Nerworlrr9

zA:

Global

Federations

79: Social

Mcdig

for

Nol-for-

Proflts

G oba iederat onsarerrans nariona

associarions

Socialmediaisrhe nternetspowerrulnewrorce-wilhsmlarnatona associarionsaslhenmembers. burhowcanitassistassociatonsandcharnies? Ihegarecrucia inadvanc ngacause nternat

onalg,

And! SreCglesw llpresenr on,

howeverthe roperat onscan becha enginC Srephen Fari soneillead discussions on:

>

Basics ofrhesoc alweb, mobilestategies

andengagemenr andwhatsnext

7C:

Secretoriat

Management

lhe nursand bo rs"ofrunninganassoc arion

and char riesw llbeaddressed inth s praclica sessionrelalingtopaidemp oge

Siarf areusual gtheb gCestexpenditure iemfor anassocalionorcturitg so$eVneedtobe

!i.idinc

tinie

ellicitntltiidn,iiliiirislrirmnF-John Peacockhas ass sred hundredsofassoc arions

onda9ro davmatterssucrras

>

W thoul a plan,srafteftorrs ma9 be dnect onless

>

Jobdescr prionsarecruc

al

juggingloget

>

Ensurlngvolunreersempowerstaff tomake

John Pe..o.k Generol lrdndgert Ass.ciuians Farum

>

whqandwhenshouldanassoodonconsidei

- t

How pu}lt neiwmls canftost llalria rt

90

-promoringthelormar on of,orbecomea

member

associat on webs

t.

of,

agobalFederaiion?

>

3r nginea commln rgto ife

>

WhatareiheadvaniaCes,thecostsandthe

>

mprovingretent on rales recogniz'ngmost

downsdes?

aclivemembers

>

Wh9the Cloba AccountinCA liancewasformed,

howitworksandtheoukomesandamb rionsfor

srcph.nt.ttt

.n chieJ txecutive 1JJicer, Globol Accaunn ng Alhance

>

0ua.l fuingresultsw thmelr cslo ensure

nit at vesares!pport ne gourmission

r

6eneralingsignificanl non subscriprionrevenue

& morevralengagemenr

An dV Sr.88f€ 400 & socio/ slrdtegist, High e I Lagic

8:

Closing Plenarg:

Leadership

in

A88ocl.tion9

Assoc at onsand char riesareonlq effecr veifrheg can implement act v riesrhat are ntheirplans Yerthesparkota greal idea needstocomelromsomeone, init a 19.

lhisc os ngp enarq wi assemblesomeolrhe eadinCvoicesfromtherwodagsofAssociatonsForumAsiatosharelhoughtsonmalterssuchas:

>

Can eadersh pski s be fiained orarerhe9 innat,r?

>

Wherherthevolunreersormanagemenlshouldba eadinC andwhat sroeforthegenera membership nleadership'

>

NowcanassocatonsandcharriashavetherlChlculture,s!stemsandprocessestoseethalideasbossom andare reaitgche.ked ? Affoh e

w.!i9..!r

6rolp Vr.e P/ eside nt, Kette h conpong Ka r.n Co nlo n ah,4 teculive, ao ttani. _{Associotian Jo,}Cannrnitg Manoge's

Af.xMcK.nzi. rh'4txe.u.'va Rogot LiJe sovtng sacietg westen Austoho

(4)

ASS0CIATI0NS

FORUM ASIA

Newlin Jolme,

iservicc8

Helf-Dag Workehop: 1.00pm

-

5.00Pm

Thesmafi

useoflechnooggands!stemsisessenlla

foranassocralron

1o prosper. As

slaffcosts

are usuallg the biggest item of expend lure In an

association,moderntechnoloS! needsto be !sed t0 maximise produclivitg

Aswell, members expectthe rea.time resu ts thal comefrom best pract ce

KeU topics 1o be discussed include:

>

Associatlon Managernent Sgslems Idatabases]

>

Conte nl M anage ment _{Sgstems IwebsitesJ}

>

FinanceandAccounllngSgsterns

>

Learning &SocialNetwork ng S!stems

Th s ha f-dag workshopwi

ltakea

broad conceptualvleworthe numefous svstems thal are required for an associalion to run thelrdau to da! busrness

-and

rhe benefnslheg provide. Newlinwi I prov de opportunnies fordetailed

discussion on areaslhat are speciflc to the audience on the

da!

Newlin

Jolme

ll dnecot ot isetvices Carcuft ing, Newhn Jatne hos 15 |eo6

expetiehce in the ll indlstg, sevenoJthosewo,kinqwnh notJa. p rcJns ond ossocid tians i n Aust tdhd.nd Ne|| Z e dta n d His _Jacusis an rhe best use oJ business slsrams wnhi, n atJar p toJn s rc och i eve t hen sha rt a nd t ohg.em qaats

S pedtc expe tience nct ud e s sttot e _{1tc Plonnin}g,sgste ns ew t uot ion ond inPI e ne ntoti an, _Jlnonciot setup dntl tntegrcroh

@bsne develophent and integftnon ond saft||drc devetaPhent

Newlin E on expe ehce.l, prcduct ihdependent adnsot ta the n atJa Lp nJit and oss.donons not ket ptoce

PRE.CONFERENCE

WORKSHOPS

Mondag

6

December

2010

Suntec Singapore

InternationEl

Convention &

Exhibition

Centre

Martin

Lon g, As

sociation

s

Forum

0ne.Dag

workshop:9.00em

-

5.00Pm

Wh leeach associat on and charitglhewor d overhasa specif c memberchip base

anddislinclpurpose,lheissuestheufaceareremarkabUsimilarAlmembershlp'

based not-forprofn organ salions need lo address their member markel ngand

saesslraleguandprocessesasmuchasan!commerca

enterpase

Keglopicstobed

scussed inc ude:

>

M ssion, Positioningand Eenetils

>

Relention ofCurrent l4embers

>

Recruitmentof NewMembers

>

SupportingRecruilrnentandRelenrionProcesses

Thspopuarone'dagworkshopls nteractiveinstgleandfaclilatedloensure

thatpanicipants'issuesareaddressed.YouwiLlbenefitfromsharedexperences

and ln particular, Martin s knowledge and understanding of the membersh p

managemeni aspeclsof trade, nduslrg and protess

oia

assocral 0ns

Martin Long

A seosaned mdtkenng ptuJesstonot ond tecttteL

Mortin Long hds wa*ed with ndng not _latprcJk dnd nenbel

hdsedorgonisdtions He is olso Adjunct Lectutet in Mo*eting

o I the tntenotionot Cottege oJ M o hd ge ne nr Stu dies tn sgdn e9,

oJlitidted wnh Mocqtdne Lntves g.

His nd h oge ne nt ahd ledde Ehi _Perpet i e n ce tnclu'l es se nta'

capotdte rctes and extenstve cansuking expeience _Pdntcutottg

otuund nenbet seNices dnd nenbet engagenent

He hos dss,sted mong orgdhtsrnan s o n d c an sulr s regulatl9

or Bao td and se ntor nano genent level Htsrccentexpenehce irct udes

I

ihonctot servi ces, gau th orgo nisot ian s, pnlessiohdt

d s s ac iot io n s ond I he _JtmiFg se c.al

(5)

I

a

ASS0CTATT0NS

FORUM

ASIA

Suntec

SINGAPORE

International Convention &

Suntec Singapore

International

Convention &

Exhibition

Centre

1

Raffles

Boulevard, Suntec

Citg,

Singapore

039593

LocaledatMarina Eag,SunrecS ngaporebringseverglhingtogetherinonese

f.conlainedt

t!

wilh n a citU.

r

ncorporatesalota

bus ness

andevenlsintrastr!cturewithstate.of.the.arrservicesandtechnoog!,holels,retai

and enie(alnmenl

faciities.

Venue

Directions:

MRT

The nearest MRTStallon ls Esp anadeStal on.Alternativelg,

!o!

can also alightal Cilg Ha I Inlerchange. Fromrhere, gou can thentake

a

l0minules

wa kviatheundergroundCitg Link Mal.

Buses

Bus services to Suntec Singapore:36,9Z 106, 111, 133, 501, s02,

s18,8sl,

200

A ighr righr

nfronlof

theConventionCenlre.

Access

Ro

utes to

Sunlec

Citg

Bg

Road/Bg Ca.

>

Raffles Boulevard lfrom Bras Basah RoadJ

>

Rochor Road exit from East Coasl Expresswa!

>

Nicol Highwag

suntec Singapore is access ble via 2 maiorexpresswaus: East Coast Expresswa! (ECPIand

tenlral

Expresswau ICTE].Ihere are prom neni signages direcl ng rhe wag ro Sunlec Singapore, whlch is localed so!rh ofthe 0flice Towers. There are a

lolalof

3,200 parking lols available ln

lhebasemenlofSuntecCilg,andman!rnoreereavalable

nthevicnilg.

(6)

a

I

N

ASS0CtATt0NS

FORUM

ASIA

t

gou wtsh .o tcgtBt.t ohtn..

pt.o..

rlth

wwvdstoctdtton.hrun.d.td

assd.i6tdns Fdrumas a conleren.e

lDaV MemhershipRedutmentandRetenrionWorkshop IMondagS0ecembet

l/20a9 AssociationsManagementSgstemsWorkshop lMondagS0ecemberl

DELEGATE 1:

rwrbeftndins

n

conre,ence

n

lDagMembe,shpworkshop

!

1/2DaeManasementssstem5workshdp

Pl.ase spe.irLr anLr spe. al mea requ reme^,s

SUBTOTAL$

DELEGATE2.

"irbedle"d"s

! c""r--* !

r oa u".bdrsh p workshdp

!

1/2 Das Managemenr sgsrems woikshop

Please spe( rq anqspe( al me.,equ,emenre

SUBTOTAL $

oELEGATE3:

wrbedcndne

n

conrerence

n

lDaVMembershipworkshop

n

l/2oagManasemenrss{em5workshop

P ea5especirg an9 epefla mea rsqurcmenrs

SUBTOTAL$

DELEGATE 4: rwi be

{cod

ng

n

conrqerce

!

r ou9

u".u.'r,

p

w.r'nop

!

v2 oae Ma"ase.ad ssnems wdkshop

P easespecia9 an! specia mea requ rements

SIJBTOIAL $

TOTAL 5

r*.n

ro p"e

4

!

.r,"q,"

" sr pasabra id^"ocr.tio.€ Forum prv Lta

. !

v

* [

u*"'c.a

!

amEx,

!

oiners'

!

E e(ro" c Funds r.nsrerrw!" $m e&G ts]

Expirgoare

/

5gnature

P|....

r.rurnform e.d pegh.ntro:

Associetions For!m Pl! Ltd P0 Box 810,Arrarmon NSW 1570 ar lax to+612 94118585