241 DAFTAR PUSTAKA
Buku:
Abdurrachman, O. (1993). Dasar-dasar Public Relations. Bandung: PT. Citra Aditya Bakti.
Aldrich, H. E. (1997). Organizations and environments. Englewood Cliffs, NJ: Prentice-Hall.
Baskin, O., Aronoff, C., & Lattimore, D. (1997). Puclic Relations: The Proffesion and the Practice. Edisi keempat. Madison, WI: Brown and Benchmark. Broom, G. M., Casey, S., & Ritchey, J. (2000). Concept and theory of
organization-public relationships. In J. A. Ledingham & S. D. Bruning (Eds.), Public Relations as Relationship Management: A Relational Approach to the Study and Practice of Public Relations (pp. 3-22). Hillsdale, NJ: Lawrence Erlbaum.
Canary, D. J., & Stafford, L. (1993). Preservation of relational characteristics: Maintenance strategies, equity, and locus of control. In P. J. kalbfleisch (Ed.), Interpersonal communication: Evolving interpersonal relationships (pp. 237-259). Hillsdale, NJ: Lawrence Erlbaum Associates.
Canary, D. J., & Stafford, L. (1994). Maintaining Relationsip through Strategic and Routine Interaction. In D. J. Canary dan L. Stafford (Eds.), Communication and Relational Maintenance (pp. 3-22). San Diego, Ca: Academic Press.
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DeFleur, M. L., & Dennis E. E. (1998). Understanding Mass Communications. Boston, Mass.: Houghton-Mifflin Coy.
Dewey, J. (1927). The Public and Its Problems. Chicago: Swallow.
Effendy, O. U. (1992). Hubungan Masyarakat Suatu Studi Komunikologis. Bandung: PT Remaja Rosdakarya.
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242 Grunig, J. E., & Huang, Y.-H. (2000). From organizational effectiveness to relationship indicators: Antecedents of relationships, public relations strategies, and relationship outcomes. In J. A. Ledingham & S. D. Bruning (Eds.), Public Relations as Relationship Management: A Relational Approach to the Study and Practice of Public Relations. Mahwah, NJ: Erlbaum.
Grunig, J. E., & Hunt, T. (1984). Managing Public Relations. New York: Holt, Rinehart and Winston.
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Hon, L. C., & James E. G. (1999). Guidelines for Measuring Relationship in Public Relations. Institute of Public Relations.
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organization-public relationship dimensions: Defining the role of communication in the practice of relationship management in Public Relations as Relationship Management: A Relational Approach to the Study and Practice of Public Relations (pp. 55-69). NJ: Lawrence Erlbaum Associates.
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Jurnal:
Biromo, I. M. (2013). Outcomes Kualitas Relasi Internal Lembaga Nirlaba Yayasan Orbit Surabaya. Jurnal e-Komunikasi, 1(3), 115-126.
Broom, G. M., Casey, S., & Ritchey, J. (1997). Toward a concept and theory of organization-public relationships. Journal of Public Relations Research, 9 (2), 83-98.
Bruning, S. D., & Ledingham, J. A. (2000). Perceptions of relationships and evaluations of satisfaction: An exploration of interaction. Public Relations Review, 26(1), 85-95.
244 Burgoon, J., & Hale, J. (1984). The fundamental topoi of relational
communication. Communication Monograph, 51, 193–214.
Canary, D. J., & Stafford, L. (1992). Relational maintenance strategies and equity in marriage. Communication Monographs, 59, 239-267.
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Gallicano, T. D. (2009). Personal Relationship Strategies and Outcomes in a Membership Organization. Journal of Communication Management, 13(4), 310-328.
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Grunig, J. E. (2006). Furnishing The Edifice: Ongoing Research on Public Relations As a Strategic Management Function. Journal of Public Relations Research, 18 (2), 151-176.
Guerrero, L. K., Eloy, S. V., & Wabnik, A. L. (1993). Linking maintenance strategies to relationship development and disengagement: A reconceptualization. Journal of Social and Personal Relationships, 10, 273-283.
Huang, Y. H. (2001). OPRA: A cross-cultural, multiple-item scale for measuring organization-public relationships. Journal of Public Relations Research, 13, 61-90.
Hutton, J. G. (1999). The definition, dimensions, and domain of public relations, Public Relations Review, 25(2), 199-214.
Ki, E. J., & Linda C. H. (2009). A Measure of Relationship Cultivation Strategies. Journal of Public Relations Research, 21(1), 1-24.
Ledingham, J. A. (2001). Government-community relationships: Extending the relational perspective of public relations. Public Relations Review, 27(3), 285-295.
Ledingham, J. A., & Bruning, S. D. (1998). Relationship management in public relations; Dimensions of an organization-public relationship. Public Relations Review, 24(1), 55-65.
Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Journal of Marketing, 58, 20-38.
Smith, J. B. (1998). Buyer-seller relationships: Bonds, relationship management, and sex-type, Canadian. Journal of Administrative Science, 15(1), 76-92. Stafford, L., & Canary, D. J. (1991). Maintenance strategies and romantic
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245 Susiloadi, P. (2008). Implementasi Corporate Social Responsibility untuk
Mendukung Pembangunan Berkelanjutan. Spirit Publik, 4(2), 123-130. Yang, S-U., & Grunig J. E. (2005). Decomposing Organizational Reputation: The
Effects of Organization-Public Relations Outcomes on Cognitive Representations of Organizations and Evaluations of Organisational Performance. Journal of Communication Management,8(4), 305-325. Yudarwati, G. A. (2004). Community Relations: Bentuk Tanggung Jawab Sosial
Organisasi. Jurnal Ilmu Komunikasi, 1 (2), 143-156.
Skripsi/Tesis:
Liza, N. (2013). Analisis Kualitas Relasi Antara Penerbit-Percetakan Kanisius dengan Anggota Kanisius Reading Community berdasarkan Uji Beda Masa Keanggotaan dan Jumlah Transaksi. Skripsi. Yogyakarta: Program Studi Ilmu Komunikasi Fakultas Ilmu Sosial dan Ilmu Politik Universitas Atma Jaya.
Permana, K. H. (2014). PEDULI DAN BERBAGI: Strategi Peningkatan Keuntungan PT Indocement Tunggal Prakarsa Tbk. Plant Palimanan melalui Program Corporate Social Responsibility. Tesis. Yogyakarta: Program Studi Pembangunan Sosial dan Kesejateraan Pasca-Sarjana Fakultas Ilmu Sosial dan Ilmu Politik Universitas Gadjah Mada.
Wulandari, B. (2013). Analisis Kualitas Relasi antara PT Coca-Cola Amatil Indonesia (CCAI) Central Java Ungaran dengan Komunitas Lokal Perusahaan (Studi Deskriptif Kuantitatif tentang Kualitas Relasi Organisasi Berdasarkan Konsep Organization-Public Relationship (OPR) dari Ledingham dan Brunig). Skripsi. Yogyakarta: Program Studi Ilmu Komunikasi Fakultas Ilmu Sosial dan Ilmu Politik Universitas Atma Jaya. Zulfitri. (2011). Pemberdayaan Masyarakat Melalui Corporate Social
Responsibility PT Indocement Tunggal Prakarsa Tbk. Skripsi. Jakarta: Program Studi Muamalat Fakultas Syariah dan Hukum UIN Syarif Hidayatullah.
Dokumen:
Desa Cikeusal. (2015). Profil Desa Cikeusal Kecamatan Gempol Kabupaten Cirebon Tahun 2015. Diakses dari Kantor Desa Cikeusal.
Desa Palimanan Barat. (2015). Profil Desa Palimanan Barat Kecamatan Gempol Kabupaten Cirebon Tahun 2015. Diakses dari Kantor Desa Palimanan Barat.
Perry, S. E. (2001). CED Definitions and Terminology. Diakses dari http://www.cedworks.com/article_3.html/
246 PT Indocement Tunggal Prakarsa Tbk. (2015). Laporan Keberlanjutan 2014:
Meningkatkan Efisiensi, Mencapai Keberlanjutan. Diakses dari
http://www.indocement.co.id/
PT Indocement Tunggal Prakarsa Tbk. Unit Palimanan-Cirebon. (2013). Laporan Ringkasan Kinerja Perusahaan dalam Pengelolaan Lingkungan untuk Pemenuhan PROPER Kategori Hijau/Emas PT Indocement Tunggal
Prakarsa Tbk. Unit Palimanan- Cirebon. Diakses dari
