Motivation
Ability & skills
what a worker
can
do the job
Motivation
whether a worker
will
do the job
properly
Motivation
Traits
Self esteem
Intrinsic motivation
Self esteem
How a person views himself as valuable and worthy
Korman’s
Consistency Theory
High self esteem more motivated better
performance
People with high self esteem actually desire to perform
Self Esteem
Chronic self-esteem
The overall feeling about himself
Situational self-esteem / self-efficacy
A person’s feeling about himself in a particular situation
Socially influenced self-esteem
A person’s feeling about himself on the basis of the
Self Esteem
Increase self-esteem increase job performance
Self-esteem workshop
How to think positively, discover positive qualities & sharing positive qualities with others
Experience with success
An easy task success increase self-esteem increase performance
Galatea effect
Supervisor behavior
To train supervisors to communicate a feeling of confidence Expectation of other’s performance
Intrinsic Motivation
Enjoy performing the actual tasks
Enjoy the challenge of successfully completing the
task
Needs
McClelland
Thematic Apperception Test (TAT)
Need for achievement
Motivated by challenging jobs
Need for affiliation
Motivated by jobs in which they can work with and help
other people
Need for power
Motivation & Value & Expectations
Job Expectations
Realistic job preview (RJP)
Job Characteristics
Jobs that are meaningful to them
Jobs that gives them autonomy
Jobs that gives them feedback of the results
Needs & Values & Wants
Maslow’s Needs Hierarchy
Basic Biological Needs food, water & shelter Safety Needs psychological & physical safety Social Needs to work with others, to develop
friendships & to feel needed
Ego Needs recognition & success praise, awards,
promotions
Self-Actualization Needs be all that you can be
Maslow’s Theory
Levels
five? or two? or three?
Some people do not progress up…
Aldefer’s
ERG Theory
Growth
Relatedness
Existence
Herzberg’s Two
-Factor
Hygiene factors
Job-related elements
Pay & benefits
Motivators
Job elements that concern actual tasks & duties
Goal Setting
Goal
Employee is given a goal motivated to achieve
Goals has to be
S - Specific
M - Measureable
A - Attainable
Feedback
Feedback should be provided to employees on their
progress in reaching their goals
Feedback best increase performance when it is positive
& informational
Self-regulation
Employees monitor their own progress toward attaining
Reward
After accomplishing the goals set by the
organization, employees receive reward, incentive,
day offs
Reward
Effectiveness:
Timing of the incentive soon after Contingency of the consequences
Type of incentive meet individual needs / Premarck
Principles reinforcement hieararchy
Individual-based vs. group-based
Positive vs. negative incentives
