PROFILPELAYANAN SWAMEDIKASI TERHADAP PENDERITA SAKIT GIGI PADA APOTEK-APOTEK DI KOTA MEDAN
ABSTRAK
Swamedikasi merupakan salah satu upaya untuk mengobati diri sendiri. Swamedikasi dapat dilakukan untuk mengatasi penyakit ringan salah satunya sakit gigi. Sakit gigi merupakan gangguan yang terjadi pada gigi seperti nyeri gigi, karies gigi dan inflamasi pada gigi. Tujuan penelitian ini untuk mengetahui gambaran patient assessment, rekomendasi dan informasi obat dan non-obat yang diberikan oleh petugas apotek di apotek-apotek kota medan terhadap penderita sakit gigi.
Penelitian ini merupakan jenis penelitian deskriptif dengan menggunakan metode simulasi pasien. Penelitian ini dilakukan pada apotek-apotek di 21 kecamatan di kota Medan, dengan jumlah sampel sebanyak 86 apotek. Pada penelitian ini patient assessment merujuk kepada WWHAM (Who is the patient?, what are the symptoms?, How long have the symptoms?, Action taken?, Medication being taken? Pengumpulan data menggunakan observasi dalam bentuk lembar checklist dan data yang diproleh diolah dengan menggunakan microsof excel.
Hasil penelitian inimenunjukkan bahwa dari profil patient assessmentterdapat54,65% petugas apotek menggali informasi tentanggejala yang dialami. Namun, tidak satupun petugas apotek menggali patient asessment tentang obat lain yang sedang digunakan, 100% petugas apotek memberikan rekomendasi obat, petugas apotek menggali informasi mengenaidosis serta 1,16% petugas apotek memberikan informasi non farmakologi makanan dan minuman.
Berdasarkan hasil penelitian diperoleh bahwa masih banyak profilpatient assessment dan informasi obat serta informasi non farmakologi yang belum diberikan oleh petugas apotek kepada pasien swamedikasi sehingga pelayanan kefarmasian petugas apotek di wilayah Medan terhadap pasien swamedikasi sakitgigi masih perlu ditingkatkan.
Kata kunci: apotek, pelayanan swamedikasi, sakitgigi
SELF-MEDICATION SERVICE PROFILE OFTOOTHACHE PATIENT IN COMMUNITY PHARMACIES AT MEDAN CITY
ABSTRACT
Self-medication is one of attempts to self-medicate. Self-medication could be done to overcome mild ailments such as toothache. Toothache is a disorder that occurs in the teeth such as pain, caries and inflammation in the teeth.This research purposed to describe the patient assessment, recommendation, information of drug and non-drug provided by pharmaceutical technical personnel in pharmacies at Medan for the toothache patient.
This descriptive research used patients simulation method. This research was conductedin pharmacies at 21 districts in Medan, with total sample as much as 86 pharmacies.In this research, patient assesment was undertaken based on WWHAM questions (Who is the patient?, what are the symptoms?, How long have the symptoms been present?, Action taken?, Medication being taken?).Data were collected by observation in the checklist form and analyzedusing Microsof excel program.
The study indicated that54.65% of the pharmacies officer asked information about the symptoms experienced, but none of the pharmacies asked about what other drugs are being used by patients, 100% pharmacies officer provided medicine, 32.55%pharmacies officer digged up information about dose, and only 1.16% provided non-pharmacological information of food and beverages.
The research showed that there were still many profiles of patient assessment, drug information, and non-pharmacological information that have not been given by the pharmacists to the patients, so that pharmacy services of pharmacies officer to self-medication of toothachepatients in Medan is still need to be improved.
Key words:pharmacies, self-medication services, toothache
