Penerapan Metode Balanced Scorecard Sebagai Alat Bantu Untuk Mengukur Kinerja Perusahaan (Studi Kasus Pada Perusahaan "X").

Universitas Kristen Maranatha

!

"

#

$

!

%

$

&

$

' '

(

$

)* +*, -

'

Universitas Kristen Maranatha

!

"

#

$

%

&

'

#(

)

)

% %

)

)

#

!

)

#

!

(

% #

)

#

Universitas Kristen Maranatha

*

# )

+ ,

*

-

.

/

0

/

1

*1% 1

,

*

#

#

*

2 ,

1

*1% 1

3

4

4

*

!

%

(

*

#,

1

*1% 1

$

*

#

&

*

#

*

#

1

*1% 1

0

# *

#

5#(

(

#

1

*1% 1

!

(

!

(

(

%

!

(

#,

#,

$

!

#

1

*1% 1

!

!

1

*1% 1

!

!

#

1

*1% 1

!

(

# %

* ,

)

6

!!

7,

!$

*

7

!$

Universitas Kristen Maranatha

8

%

!

#(

0

!

#,

#

!$

2 (%

&

#(

2

9 #,

/

*

*

%

2

%

!

(

1

*1% 1

:;<

$

5

:;<

# 5#(

(

/

(

/

"

%

/

"

% *%

,

$

"

% "

,

$

(

$$

(

%

/

(

#,

#,

/

#,

/

2 (%

/

)

0

(

/

)

*

//

(

1

*1% 1

* ,

)

6

Universitas Kristen Maranatha

8

!

* #(

&

Universitas Kristen Maranatha

8

9 #,

% %

% #

)

#

$

9 #,

1

*1% 1

* ,

*

*

9 #,

(

#

9 #,

!

9 #,

!

(

%

9 #,

(

#,

Universitas Kristen Maranatha

8

,

=% %

%

$

Universitas Kristen Maranatha

! "

#

$

%

&

! "

#

$

%

'

(

! "

) * !

%

!

"

"

#

"

$

#

%

$

!

%%

&

"

#

'

"

$

&

(

#

%

)

"

# *

)

+,

!

-# ,

)

.#

)

/# ,

)

0#

)

%%

&

"

)

!

!

&

"

!

#

*

3

2

.

/

0

&

(

#

!

(

#

(

#

!

!

(

45%

.

/

0

1

6

7

8

% &

"

&

9

.

.

/

0

1

6

$

:(

"

&

"

"

"

#

5

&

&

!

/

.

/

0

1

6

:(

"

"

"

&

"

2

(

0

.

&

4

3

2

,

1

%;

;

1

1

6

6

)

,

) 0

,

"

) /0

,

"

)

6

! "

# " ! "

$%&'() ( *+,( '( -(.

(" / 0

(" ! 1 0 " / 0 2 3

+'(+ % %

& 0 1 " 0 1 ! 0 1

1 ! 0 1

$%&'() ( *+,( '(+ 4'(+

*5*(' ( *+,(

!" # ! $%#

& ' + )

! # " !

0 # " 0 1 $%&'() )%*( 6 '( -(.

$() &7 1

' # 1

$%&'() &58('

! "

# " ! "

$%&'() ( *+,( '( -(.

(" / 0

(" ! 1 0 " / 0 2 3

+'(+ % %

& 0 1 " 0 1 ! 0 1

1 ! 0 1

$%&'() ( *+,( '(+ 4'(+

*5*(' ( *+,(

!" # ! $%#

& ' + )

! # " !

0 # " 0 1 $%&'() )%*( 6 '( -(.

$() &7 1

' # 1

$%&'() &58('

' 4.

* )

) 1 0 # 1

) 07"7" 0 # 1 2 3

'( ( 5*5.

+ , % - (

! ! ! 2 3

0 # 1 2 3

'( ( 5 9.(:+5 ('

* ) .+ / 0

0 ' 4'

' 4' 2 3

. 0 # 1 " 2 3

'( ( :9 9'%& 8+ 5*5 6 ($(

* , - 1 / * '1 - 2 3

' 4.

* )

) 1 0 # 1

) 07"7" 0 # 1 2 3

'( ( 5*5.

+ , % - (

! ! ! 2 3

0 # 1 2 3

'( ( 5 9.(:+5 ('

* ) .+ / 0

0 ' 4'

' 4' 2 3

. 0 # 1 "

'( ( :9 9'%& 8+ 5*5 6 ($(

* , - 1 / * '1 - 2 3

!"

# $ %$&$

'

$ (

") (

**) + **, + -

. /

#

.

. 0 1 .

.

2 .

3

*** + **)

0

, + ***

.

+ , %

4 .

Universitas Kristen Maranatha

Universitas Kristen Maranatha

"

#

$ %

&

$

' ("))* %

$$$

+

,

$ %

&

-.

/ , $

0

'

("))1 % $$$

2

3

+

,

$ %

&

0

.

/

Universitas Kristen Maranatha

5

'

("))1 %

$$$

2

3

+

&6'

7

&6'

$

'6'

$

8

- "9

:

(.

$

8

"

; 1

4

"))*%5<+

&6'

=

&6'

$

&6'

4

&6'

$

.

Universitas Kristen Maranatha

1

$

=

$

&6'

&6'

>4

>48

!

"

>

>

$ %

&

,

7

!

- #

$

1

(

+

' ("))* % .

8

.

"))* =

""+

$

=

&6'

Universitas Kristen Maranatha

<

,

$ %

&!

.

- $

? >

#

.

. 0

@

A

%

!

"

$

'

($$$

2

3

+

$

4

&6'

$

0

$

&6'

Universitas Kristen Maranatha

*

-&

!

"

#

$

!

0

%

&6'/

"

-&6'/

5

-/

1

Universitas Kristen Maranatha

B

%

&

%

&6'

"

&6'

5

1

'

%

-Universitas Kristen Maranatha

C

5

-( )

*

$

"

$

0

(

+

Universitas Kristen Maranatha

9

D

$

0

$

.

.

(")) +

%

&

$

'

Universitas Kristen Maranatha

)

E

(")) % 11+

$ %

#

"$

%

&

"'

.

+

Universitas Kristen Maranatha

.

("))"+

7

$

$

7

%

F

(

%

: $

Universitas Kristen Maranatha

"

4

0

!

$

"

!

)

"

!

.

,

%

0

"

0

Universitas Kristen Maranatha

5

0

0

"

, -

& *

0

&6'

7

Universitas Kristen Maranatha

! "

#

$$

%& '

#

(

! "

(

#(

' )

*

+

#

,

" +

%-) ,./

0 (

1

-"

"

% "

+

#

, !

'

- /

1

1 -

2 * '

(

! "

/

+

%

- &

/

&

,

&

'

"&

'

!

#

$' "

3#

$

( # 3

! 3 / &

4 %

$ (

&

$

"

#

"

/ (

2

,

#

4 ! "

#

$$