PERINGKAT DIPLOMA (LEPASAN SPMPRA-DIPLOMA) PENERAPAN ELEMEN KEMAHIRAN INSANIAH

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Institut Kepimpinan Pelajar, Bahagian Hal Ehwal Pelajar © Hak Cipta Terpelihara Universiti Teknologi MARA 2012

115

Modul

4

PEMBANGUNAN KERJAYA 1

(EDISI JUN 2013)

PERINGKAT DIPLOMA

(LEPASAN SPM/PRA-DIPLOMA)

PENERAPAN ELEMEN KEMAHIRAN INSANIAH



KEPIMPINAN



KOMUNIKASI



KEMAHIRAN KERJA BERPASUKAN



ETIKA DAN MORAL PROFESIONAL

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MODUL 4 : PEMBANGUNAN KERJAYA

PENGENALAN

Modul Pembangunan Kerjaya ( Finishing School ) disediakan sebagai panduan dalam

mengendalikan latihan kepada pelajar UiTM pringkat diploma untuk mempersiapkan

diri mereka dengan persediaan dunia kerjaya. Modul ini menggarap tajuk-tajuk seperti ‘Employer’s expectation on graduates’, ‘Knowing Yourself’, ‘Branding Yourself’, ‘Resume and Cover Letter’ dan ‘Job Interview’. Isu-isu ini sangat asas dan perlu dikuasai bagi bakal graduan dalam proses mencari pekerjaan terutama dalam situasi persaingan yang

amat kompetetif.

Selain dari memiliki kelulusan akademik yang baik, pelajar perlu mengusai ilmu dan

kemahiran insaniah yang boleh diterjemahkan dalam proses memohon pekerjaan melalui penyediaan ‘resume’ dan ‘cover letter’ yang betul, padat dan menarik pihak majikan untuk disenaraipendek bagi panggilan temu duga pekerjaan. Dalam situasi

temu duga pekerjaan pula, sekali lagi bakal graduan perlu menterjemahkan segala

kemahiran insaniah terutamanya kemahiran komunikasi, pemikiran analatikal dan

kritis, etika dan moral profesional, kemahiran kerja sepasukan, keyakinan diri serta

daya kepimpinan yang tinggi.

Modul ini dikendalikan dengan satu sesi ceramah oleh pihak industri dan Latihan Dalam

Kumpulan (LDK) bagi membolehkan penyertaan optima oleh peserta agar pendekatan

belajar melalui pengalaman memberikan kesan yang efektif dan berterusan.

MATLAMAT:

Untuk membantu peserta memahami kehendak/jangkaan majikan atau pihak industri

terhadap graduan dan pasaran kerja semasa.

OBJEKTIF

 Untuk memahami kehendak majikan/industri terhadap graduan pada masa kini.  Mengenalpasti pasaran kerja semasa dalam semua sektor

 Meningkatkan kompetensi dan kemahiran diri dalam proses mendapatkan

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117 KANDUNGAN DAN JADUAL PERLAKSANAAN

UNIT KAEDAH PELAKSANAAN

KETERANGAN BAHAN/PERALATAN TEMPOH

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 Semua mahasiswa Peringkat Diploma(Pelajar Lepasan SPM dan Pra-Diploma)

PRA- SYARAT UNTUK MENGIKUTI MODUL PEMBANGUNAN KERJAYA

 Tiada pra-syarat kerana pelajar telahpun mengikuti modul-modul yang telah

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UNIT 1 : CERAMAH

TAJUK CERAMAH : JANGKAAN MAJIKAN TERHADAP GRADUAN

(Employer’s Expectation On Graduates)

PENCERAMAH : Wakil Industri / Syarikat

TEMPOH MASA : 2 Jam

OBJEKTIF :

 Mendedahkan peserta dengan kehendak/jangkaan majikan atau pihak

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NOTA CERAMAH UNIT 1

JANGKAAN MAJIKAN TERHADAP GRADUAN (Employer’s Expectation On Graduates)

1.0 Objective/Introduction

• To understand expectations of employers

• To create awareness among UiTM students of those qualities seek by employer

• To drive UiTM students to pursue those qualities

2.0 What is Employability

 Employability of graduates is the propensity of the graduates to exhibit attributes

that employers anticipate will necessary for the future effective functioning of

their organization. ( Harvey, 1999)

 Employability can be generally defined as having a set of competencies (

knowledge, skills and personal attributes or dispositions ) that makes an

individual more likely to gain sustainable employment and to be successful in his

or her chosen occupation

3.0 Employer’s Expectation

 Employers worldwide want well-rounded graduates who possess (Work-ready

graduates);

1. Discipline-specific knowledge and skills (hard skills)

2. Desired soft skills

3. Relevant work experiences

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 Based upon analysis of over 500 graduates recruitment advertisement in The

Star and New Straits Time by Ranjit Sigh for the period June – December 2006,

the most highly-valued soft skills were;

1. Oral and written communication skills

2. Interpersonal skills

3. Ability to work in a team

4. Problem solving & decision making

5. Leadership

6. Achievement orientation

7. Proactive (initiative)

8. Integrity

9. Self-confidence

10.Independent with minimal supervision

11.Perform well under pressure

 MacLeod (2000) identifies the following as softy skills: ability to communicate

effectively, creativity, analytical thinking, problem -solving skills, leadership

skills, team-building skills, listening skills, diplomacy, flexibility,

change-readiness and self-awareness.

 The lack of soft skills has contributed greatly to graduates unemployment,

besides factors such as ;

1. Low proficiency in English,

2. Lack of relevance of university majors to job available.

3. Lack of work experiences (Hariati, 2007 )

4.0 Eight key Employability skills

• Communication skills

• Team work skills

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• Initiative & Enterprise skills

• Planning & Organizing skills

• Self Management skills

• Learning skills

• Honesty & Integrity

• Enthusiasm

• Balanced attitude to Work & Home life

• Ability to deal with pressure

• Motivation

• Adaptability

5.0 Why Soft Skills Important ?

 Survey conducted locally by Ranjit Sigh & A. Wahab in 2007 involving 336

Human Resource and Hiring managers indicated that 41.1 % of the respondents

ranked soft skills as the most important criterion in hiring fresh university

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performance, graduate’s fit with company culture and internship/relevant experience .

 A study conducted by the Standard Research Institute and Carnegie Mellon

Foundation involving 500 CEOs found that 75 % of long-term job success

depended on people skills and only 25 % on technical knowledge.

 Soft skills enable graduate employees to optimize their personality and personal

productivity.

 _{Soft skills contribute towards enhancing graduates’ moral intelligence}

 _{In today’s world}, knowledge is often out-of-date in 3 to 4 years and graduates

need to be prepared adequately for an unknowable future

6.0 How can these skills be obtained?

• Studies

• University Activities/ Clubs/ Societies

• Extracurricular activities – hobbies & leisure interests

• Community involvement

• Work experience – both paid and unpaid

7.0 Changes in the world of work

• Career moves are not always upward, zigzags are often required in today’s flat

organizations

• The individual needs to take responsibility for their career development, not organizations

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8.0 Comments by previous company interviewing UiTM students/graduates:

• “Mempunyai kelayakan CGPA yang baik. Penggunaan Bahasa Inggeris memuaskan. Tetapi calon kurang pengetahuan am/khusus pada industri. Perlu lebih prihatin

dengan perkembangan semasa mengenai bidang yang ingin diceburi” – CIMB Bank

• “Calon tidak bersedia lebih awal untuk mendapatkan maklumat penting berkaitan

dengan syarikat/organisasi yang menemuduga” – Zoo Negara

• “Prestasi calon memuaskan dari segi skill komunikasi dan pencapaian akademik

keseluruhannya” – Permodalan Nasional Berhad

9.0 Closure

• By researching the work profile:

– Your career planning is efficient and targeted

– You don’t waste time applying for organizations where you know that you

don’t meet their standard

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UNIT 2 : LATIHAN DALAM KUMPULAN 1 (LDK 1)

NAMA LDK : KENALI DIRI ANDA (KNOWING YOURSELF)

BILANGAN AKTIVITI : 05

TEMPOH MASA : 1 JAM

OBJEKTIF LDK :

 Untuk membantu peserta mengenali kemahiran, minat, nilai dan kualiti bagi

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126 LDK 1

AKTIVITI : 01

NAMA AKTIVITI : KENALPASTI KEMAHIRAN DIRI

PERALATAN : BAHAN EDARAN AKTIVITI 1

BILANGAN PESERTA : 20 – 30 ORANG

ANGGARAN MASA : 10 MINIT

TUJUAN:

 Untuk memahami dan menganalisis kekuatan dan kelemahan diri

 Mengenalpasti kekuatan diri dari segi kemahiran(skill)

 Menghasilkan satu pernyataan tentang diri sendiri.

 Menyenaraikan tiga (3) kemahiran utama yang ada pada diri peserta.

ARAHAN:

1. Fasilitator menjelaskan tentang kepentingan kemahiran-kemahiran yang ada

pada diri dan hubungannya dengan pembangunan kerjaya.

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3. Peserta mengisi bahan edaran 1 dan menyenaraikan tiga (3) kemahiran utama.

4. Peserta diminta membentangkan tiga (3) kemahiran utama yang disenaraikan tadi.

5. Peserta lain digalakkan untuk memberikan pandangan.

6. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan

RUMUSAN:

 Setiap peserta perlu mengenalpasti kemahiran-kemahiran utama yang

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Edaran I Exercise 1 : Identifying Your Skills

From the type of skills listed below, select your Top 3:

_____ Acting _____ Drafting _____ Persuading

_____ Analyzing _____ Examining _____ Planning

_____ Auditing _____ Expressing _____ Presenting

_____ Budgeting _____ Evaluating _____ Programming

_____ Building _____ Editing _____ Projecting

_____ Calculating _____ Forecasting _____ Promoting

_____ Coaching _____ Facilitating _____ Questioning

_____ Communicating _____ Instructing _____ Repairing

_____ Compiling _____ Interviewing _____ Reporting

_____ Computing _____ Investigating _____ Researching

_____ Conceptualizing _____ Influencing _____ Resolving Conflicts

_____ Confronting _____ Inspecting _____ Selling

_____ Constructing _____ Lecturing _____ Solving Problems

_____ Consulting _____ Leading _____ Speaking

_____ Coordinating _____ Listening _____ Strategic Planning

_____ Counseling _____ Managing _____ Supervising

_____ Critiquing _____ Marketing _____ Teaching/Training

_____ Debating _____ Measuring _____ Teamwork

_____ Decision Making _____ Mediating _____ Translating

_____ Delegating _____ Motivating _____ Writing

_____ Designing _____ Negotiating _____ Organizing

My Top 3 Skills are:

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129 LDK 1

AKTIVITI : 02

NAMA AKTIVITI : KENAL PASTI NILAI DIRI

BILANGAN PESERTA : 20 – 30 0RANG

TUJUAN :

 Menyenaraikan tiga (3) nilai utama yang ada pada diri peserta.

ARAHAN:

1. Fasilitator menjelaskan tentang kepentingan nilai-nilai yang ada pada diri dan hubungannya dengan pembangunan kerjaya.

2. Fasilitator mengedarkan bahan edaran 2 kepada peserta.

3. Peserta mengisi bahan edaran 2 dan menyenaraikan tiga (3) nilai terpenting.

4. Peserta diminta membentangkan tiga (3) nilai yang dipilih tadi.

5. Peserta lain juga digalakkan untuk memberikan pandangan.

RUMUSAN:

 Setiap peserta perlu mengenalpasti tiga (3) nilai utama yang dikuasainya dan

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Edaran II

Exercise 2 : Identifying Your Values

Given the following workplace values, tick which are relevant to you :

I am interested in jobs and careers that include:

_____ creating/building things

_____ mental challenge/mentally demanding/problem-solving

_____ physical challenge/physically demanding

_____ opportunity for balance between work life and family life

_____ flexibility in work structure

_____ intellectual status, an acknowledged “expert” in a given field _____ order and structure

_____ high degree of competition

_____ integrity and truth

_____ rewarding loyalty and dependability

_____ having self-respect and pride in work

_____ stability and security

_____ strong financial compensation and financial rewards

_____ being recognized for quality of work in a visible/public way

_____ having a positive impact on others and society

_____ using creativity, imagination; being innovative

_____ variety and a changing work pace

_____ professional development and on-going learning and growth

_____ friendships and warm working relationships

_____ teamwork and work groups

_____ glamour, prestige, respect, or a level of social status

_____ routine, predictable work projects

_____ deadlines and time demand/pressure challenges

_____ clear advancement tracks/opportunities for advancement

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_____ dealing with the public/day-to-day contact with the public

_____ using cutting edge or pioneering technologies or techniques

_____ opportunities for supervision, power, leadership, influence

_____ making decisions, having power to decide courses of action

_____ respect, recognition, being valued

_____ autonomy, independence, freedom

_____ precision work with little tolerance for error

_____ adventure and excitement

After identifying your values from the lists above, now narrow down your list to

the three core values you hold most -- that you can't live without in your

job/workplace -- and place them below:

My Top 3 Values are:

1. ________________________________________

2. ________________________________________

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132 LDK 1

AKTIVITI : 03

NAMA AKTIVITI : MENGENALPASTI ‘TRET PERSONALITI’

TUJUAN :

 Menyenaraikan tiga (3) tret personaliti utama yang ada pada diri peserta.

ARAHAN:

1. Fasilitator menjelaskan tentang kepentingan tret personaliti yang ada pada diri dan hubungannya dengan pembangunan kerjaya.

3. Peserta mengisi bahan edaran 3 dan menyenaraikan tiga (3) tret personaliti

yang utama.

4. Peserta diminta membentangkan 3 tret personaliti yang disenaraikan tadi.

5. Peserta-peserta lain digalakkan untuk memberikan pandangan.

RUMUSAN

 Setiap peserta perlu mengenalpasti tiga (3) tret personaliti yang dikuasainya

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Edaran III

Exercise 3 : Identifying Your Personality Traits

Given the list of personality traits below, identify the traits that suit you best:

__________ Achievement –oriented __________ Enthusiastic __________ Proactive

__________ Adaptable __________ Flexible __________ Rational

__________ Adventurous __________ Friendly __________ Reliable

__________ Ambitious __________ Honest __________ Resilient

__________ Assertive __________ Idealistic __________ Responsible

__________ Calm __________ Impulsive __________ Self-confident

__________ Caring __________ Independent __________ Self-critical

__________ Cautious __________ Inquisitive __________ Self-reliant

__________ Competitive __________ Intelligent __________ Sensitive

__________ Detail-oriented __________ Persistent __________ Understanding

__________ Diplomatic __________ Poised __________ Uninhibited

__________ Energetic __________ Practical __________ Unselfish

Of the traits you have marked, pick the top three that describe you the most.

My Top 3 Personality Traits are:

1. ________________________________________

2. _________________________________________

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134 LDK 1

AKTIVITI : 04

NAMA AKTIVITI : MENGENALPASTI MINAT DIRI

TUJUAN :

 Menyenaraikan 3 minat utama yang ada pada diri peserta.

ARAHAN:

1. Fasilitator menjelaskan tentang kepentingan minat utama yang ada pada diri

dan hubungannya dengan pembangunan kerjaya.

3. Peserta mengisi bahan edaran 4 dan menyenaraikan tiga (3) minat yang utama.

4. Peserta diminta membentangkan 3 minat yang disenaraikan tadi.

RUMUSAN :

 Setiap peserta perlu mengenalpasti minat utama yang dikuasainya dan memberi

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Edaran IV

Exercise 4 : Identifying Your Interests

Identify your interest from the lists below. You may select more than one category.

Working with Data

__________ Analyzing __________ Computing __________ Organizing

__________ Budgeting __________ Forecasting __________ Researching

__________ Calculating __________ Interpreting __________ Synthesizing

__________ Compiling __________ Investigating __________ Inventorying

Working with Ideas

__________ Acting _________ Directing __________ Promoting

__________ Composing __________ Drawing __________ Speaking

__________ Decorating __________ Editing __________ Reporting

__________ Designing __________ Innovating __________ Writing

Working with People

__________ Coaching __________ Mediating __________ Providing therapy

__________ Counseling __________ Mentoring __________ Serving others

__________ Entertaining __________ Negotiating __________ Supervising

__________ Inspiring __________ Persuading __________ Teaching/training

Working with Things

__________ Assembling __________ Inspecting __________ Producing

__________ Building __________ Inventing __________ Repairing

__________ Designing __________ Mixing __________ Tending Animals

__________ Growing plants __________ Operating __________ Testing

Of the skills you have marked, pick the top three that interest you the most.

My Top 3 Interests are:

1. ________________________________________________________

2. ________________________________________________________

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136 LDK 1

AKTIVITI : 05 (RUMUSAN)

NAMA AKTIVITI : MENYEDIAKAN PENYATAAN DIRI

PERALATAN : BAHAN EDARAN 5

1. Fasilitator menjelaskan tentang kepentingan pernyataan diri dan hubungannya dengan pembangunan kerjaya.

3. Peserta mengisi ruang kosong dalam bahan edaran 5 yang menggambarkan kemahiran, nilai, tret personaliti dan minat ( berdasarkan maklumat daripada aktiviti 1 – 4 ) dan membina satu (atau lebih) penyataan diri.

4. Peserta membentangkan penyataan diri dan slogan yang dibina tadi.

RUMUSAN:

 Setiap peserta perlu membina penyataan diri yang mencerminkan kekuatan

dan keistimewaan diri sebagai asas untuk membina penjenamaan diri yang

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Edaran V

Exercise 5 : Writing Your Personal Statement

Base on the previous exercise, now write down your own personal statement.

Example:

YOUR PERSONAL STATEMENT

SKILLS VALUE PERSONALITY INTEREST SLOGAN

Communicating Confident Energetic Helping

people

Personal Statement:

I am energetic, confident and have a good communication skills

in dealing with people

Be The Best

SKILLS VALUE PERSONALITY INTEREST SLOGAN

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NAMA LDK : BRANDING YOURSELF (PENJENAMAAN DIRI)

OBJEKTIF LDK :

 Untuk menghasilkan penjenamaan diri (personal branding) bagi peningkatan

kerjaya

 Untuk memahami kepentingan penjenamaan diri.

 Memahami langkah-langkah dalam pembentikan penjenamaan diri (DCCM).

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AKTIVITI : 01

NAMA AKTIVITI : PENJENAMAAN DIRI

TUJUAN :

 Menghasilkan satu penjenamaan diri (Personal Branding)

ARAHAN:

1. Fasilitator menjelaskan tentang langkah-langkah penjenamaan diri (DCCM).

3. Peserta mengisi kenyataan diri dan kenyataan penjenamaan diri.

4. Peserta diminta membentangkan penjenamaan diri.

6. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan.

RUMUSAN:

 Setiap peserta perlu membina penjenamaan diri yang ampuh bagi tujuan

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Edaran I

Exercise 1 : Building Your Personal Branding

DISCOVER

(Know Yourself)

( Form your personal statement )

I am energetic, confident and have a good

communication skills in dealing with people

Use inventory,

( Form your personal brand statement )

Energetic, confident and empowering others

You may also

have your

slogan and logo

Be the Best

COMMUNICATE Communicate your brand through resume, cover letter,

CD Portfolio, during interview, websites, blog, facebook,

twitter, linkedln, business card etc.

Add your

MAINTAIN  Attend training and re-skilling program  Rebranding

Focus on your

weak area

A graduate’s personal attributes and capabilities have a

greater influence on success in the workplace than a

specific university degree

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NAMA LDK : RESUME AND COVER LETTER (PENULISAN

RESUME DAN SURAT IRINGAN)

OBJEKTIF LDK :

 Untuk menghasilkan satu surat iringan kepada majikan dan penyediaan

resume.

 Untuk memahami format surat iringan yang betul.

 Memahami elemen utama dalam penulisan resume dan surat iringan.

 Meningkatkan kemahiran komunikasi bertulis dalam penyediaan resume dan

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142 LDK 3

AKTIVITI : 01

NAMA AKTIVITI : PENULISAN RESUME

PERALATAN : BAHAN EDARAN AKTIVITI I DAN II

TUJUAN :

 Menghasilkan satu resume yang ‘standard’.

ARAHAN:

1. Fasilitator menjelaskan kepentingan penulisan resume dalam proses pencarian

kerja

2. Fasilitator mengedarkan kertas A4 kepada setiap peserta dan meminta peserta

menyenaraikan elemen utama dalam penulisan resume.

3. Peserta diminta menyatakan elemen penulisan resume.

4. Fasilitator menjelaskan tentang format penulisan resume dan kandungan penulisan yang standard.

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6. Peserta diminta menghasilkan satu resume yang sebenar untuk diri

masing-masing berdasarkan format yang ‘standard’. ( Resume Template )

7. Peserta diminta membentangkan resume sebenar yang telah dihasilkan.

RUMUSAN:

 Setiap peserta perlu menghasilkan resume yang mantap dan komprehensif

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Edaran I

Exercise 1 : Writing Resume’s Career Objective Statement

You can stand out from the others if you just write your objective from the

employer's point of view, instead of your own.

The key: To write an objective that answers this question: "What's in it for me?" ,

which is on every employer's mind as he or she reads your resume.

To get you started, here is an example:

OBJECTIVE

Management position in procurement where over 10 years of experience will

add value to operations.

Avoid such cliche phrases as: "seeking a chance for advancement," or "where my

skills will be utilized," or "where I can further my career."

So, to keep your objective from being objectionable, put the focus where it belongs --

on the employer and their needs.

With that in mind, try to create your resume objective statement:

OBJECTIVE

_________________________________________________________________________________________________

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Edaran II

RESUME TEMPLATE GUIDE

FULL NAME

Address

Telephone: (H)/(M)

Email

OBJECTIVE

A short summary of your profile and your career goals

EDUCATION

YEAR : Name of Learning Institution

Academic qualification

Result

Final Year Thesis - Title (if applicable)

Summary Description

YEAR : Name of Learning Institution

Academic qualification

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146 WORKING EXPERIENCE

YEAR : Name of company

Position

Responsibilities

If you have no work experience, think of any volunteer work or community activities

EXTRACURRICULAR ACTIVITIES

Year, Organization/Society/Club, Post, Venue

e.g. 2005 Vice President, Student Sport Council, UiTM

SKILLS

Point out all the skills that are related to the profession

e.g. Computer Skills, Languages Skills

AWARDS/ACHIEVEMENTS

Year : Name of award

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147 PERSONAL CHARACTERISTICS/TALENTS

Sell yourself by making a list of your special talents, or positive personality traits. Avoid

self-flattering terms such as highly skilled, outstanding, or excellent unless you are one.

e.g. An enthusiastic self-starter with strong leadership and communications skills,

extrovert personality and a good team player.

REFERENCES

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MOHD SYAFIQ RAMADHAN

PT 1234, Jalan Aman 8, Desa Seri Bayu, 32600 Bota,Perak, Malaysia

Email : syafiq12345@yahoo.com Phone : (Home) 05-40007000 / (H/P) 012-3456789

OBJECTIVE

 To obtain a position that will enable me to use my strong technical and soft skills,

educational background and ability to work well with people to propel the

organization achieving its goals and objectives.

EDUCATION

2007 – 2010 : Nagasaki University

B.Eng (Hons) Electrical Engineering ( Electronic )

CGPA 3.72

Major Courses: Electronics I and II, Circuit Analysis, Linear System, Digital Electronics,

Microprocessor, Control & Instrumentation, Robotic Systems, Electronic Devices,

Magnetic Theory, Linear Algebra, Engineering Mathematics, Physics, Computer Systems

& Applications.

Final Year Thesis - Design of a non-linear control system for a nuclear reactor.

The objective of the individual project is to control a system for a nuclearl reactor in

such a way that the rate of chemical reaction in the reactor can be controlled by varying

the temperature of the reactor. Simulation is done using Matlab 10.4 and PSpice

software.

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2003 – 2006 : Diploma in Electrical Engineering CGPA 3.48

1996 – 2002 : Sekolah Menengah Sains Teluk Intan

Sijil Pelajaran Malaysia (SPM) – 9 As

WORKING EXPERIENCE

2010 : Nagasaki University Help Desk, Student Lab Consultant,

Nagasaki, Japan.

Managed the University Library Lab, served as consultant to

computer usage issues and troubleshooting system errors.

2006 : Motorola Corp. Shah Alam, Selangor, Malaysia.

Project Management Intern, managed and lead CCC Group in

digital and analog circuit design and simulation software.

EXTRACURRICULAR ACTIVITIES

International Student Committee, Secretary, Nagasaki University, 2008-2010

Vice President, Student Representative Council, UiTM, 2005

Secretary, Electrical Engineering Society, UiTM, 2004

Student Committee, Delima Campus , UiTM, 2003

Deputy Head Prefect, Sekolah Menengah Sains Teluk Intan, 2001

Represented Sekolah Menengah Sains in Football, Badminton and Tennis, 1999 -2001

SKILLS

Computer Skills

Competency in digital and analog circuit design and simulation software e.g. PSpice,

Matlab, Altera Max II and Intel Microprocessor.

Advanced skills in database systems including MS Access, Excel and Lotus Notes

Proficiency in C, C++, Java, Java Script and Visual Basic programming languages

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150 Languages Skills

Fluent in written and spoken English, Malay and Japanese

AWARDS/ACHIEVEMENTS

2007 -2008 : Awarded Dean Awards for semester 3, 4 and 5

2008 : 1st_{runner up, Inter-Varsity Football Tournament}

2006 : Most Outstanding Student in Leadership Award

2002 : District Champions, Football under-18, Sek. Menengah Sains

PERSONAL CHARACTERISTICS

An enthusiastic self-starter with strong leadership and communications skills. Highly

motivated, extrovert personality, hardworking and a good team player.

REFERENCES

Sodera Ramada, Professor of Electrical Engineering, Nagasaki University, Japan

Phone: 1-960-265-9987, Email: sodera@yahoo.com

Hantura Watashiwa, Human Resource Manager , Motorola Corp., Shah Alam, Selangor,

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151 LDK 3

AKTIVITI : 02

NAMA AKTIVITI : PENULISAN SURAT IRINGAN

PERALATAN : BAHAN EDARAN 2

TUJUAN :

 Menghasilkan satu surat iringan yang standard untuk tujuan permohonan

pekerjaan.

ARAHAN:

1. Fasilitator menjelaskan kepentingan penulisan surat iringan dalam proses

pencarian kerja

2. Fasilitator mengedarkan kertas A4 kepada setiap peserta dan meminta peserta

menyenaraikan elemen utama dalam penulisan surat iringan.

3. Peserta diminta membuat pembentangan elemen utama yang perlu ada dalam

penulisan surat iringan.

4. Fasilitator menjelaskan tentang format penulisan surat iringan dan

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152

5. Fasilitator memberi panduan cara penulisan surat iringan mengikut objektif

kerjaya (career objektif) dan lain-lain elemen utama yang penting.

6. Peserta diminta menghasilkan satu surat iringan yang sebenar untuk diri

masing-masing.

7. Peserta diminta membentangkan surat iringan sebenar yang telah dihasilkan.

RUMUSAN:

 Setiap peserta perlu menghasilkan surat iringan yang lengkap dan standard

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153

Edaran III

COVER LETTER TEMPLATE GUIDE

The first section of your cover letter should include information on how the employer

can contact you. If you have contact information for the employer, include that.

Otherwise, just list your information.

Your Contact Information

Your Name

Your Address

Your Phone Number

Your Email Address

Date

Employer Contact Information

Name

Title

Company

Address

Salutation

Dear Mr./Ms. Name:

Body of Cover Letter

The body of your cover letter lets the employer know what position you are applying for,

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154 First Paragraph:

The first paragraph of your letter should include information on why you are writing.

Mention the position you are applying for. Include the name of a mutual contact, if you

have one. Be clear and concise regarding your request. Convince the reader that they

should grant the interview or appointment you requested in the first paragraph.

Middle Paragraphs:

The next section of your cover letter should describe what you have to offer the

employer. Make strong connections between your abilities and their needs. Mention

specifically how your skills and experience match the job you are applying for.

Remember, you are interpreting your resume, not repeating it. Try to support each

statement you make with a piece of evidence. Use several shorter paragraphs or bullets

rather than one large block of text.

Final Paragraph:

Conclude your cover letter by thanking the employer for considering you for the

position. Include information on how you will follow-up. State that you will do so and

indicate when (one week's time is typical). You may want to reduce the time between

sending out your resume and follow up if you fax or e-mail it.

Complimentary Close:

Respectfully yours,

Signature:

Handwritten Signature (for a mailed letter)

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155

Sample Cover Letter

305-A Jalan Sultan Mizan

Kg Paya Lima,

21200 Kuala Terengganu, Terengganu

2nd_{August 2012}

Manager,

Group Human Resource,

Malaysia Airlines

2nd_{Floor, Admin Building 4, MAS Complex B,}

Sultan Abdul Aziz Shah Airport,

47200 Subang, Selangor

Dear Sir/Madam,

APPLICATION FOR THE POST OF HUMAN RESOURCE EXECUTIVE

I am pleased to submit herewith my application for the post of Human Resource

Executive in your company. I believe that my qualification and working experience

enable me to meet the expectations and demands of the said position.

I graduated from Universiti Teknologi MARA in Degree of Human Resource (Hons.) with

a First Class. I am currently attached with Terengganu Gas as a Junior Human Resource

Executive.

My academic records as well as my involvements in co-curriculum activities has

prepared me for this job and taught me the important of interpersonal skills. As an

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156

as well as developing the ability to work with people with different level and social

backgrounds. This also allowed me to gain valuable working knowledge.

The resume enclosed will provide you with more details of my qualification and

experience. I would be very please to discuss to you further on my current duties and

achievements as well as the expectation of your current available position in your

organization.

If you are favorably impressed with my qualifications and experience, I would very

much appreciate if you could contact me in advance to set up a meeting to discuss a

mutually favorable prospect. You can contact me at the above address or reach me by

phoning the number on my resume attached. I could come to your office at any time

convenient to you.

Yours faithfully,

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157

NAMA LDK : JOB INTERVIEW (TEMU DUGA PEKERJAAN)

OBJEKTIF LDK :

 Untuk mendedahkan peserta tentang persediaan menghadapi temu duga

pekerjaan.

 Memahami tujuan utama temu duga pekerjaan.  Membuat persiapan sebelum menghadiri temu duga.

 Meningkatkan kemahiran komunikasi semasa proses temu duga

berlangsung.

AKTIVITI 2 LATIHAN MENJAWAB

SOALAN TEMU DUGA

AKTIVITI 3 MOCK INTERVIEW Bahan edaran

aktiviti 3, marker,

kertas mahjong dan

masking tape

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158 LDK 4

AKTIVITI : 01

NAMA AKTIVITI : PERSEDIAAN MENGHADAPI TEMU DUGA

PERALATAN : BAHAN EDARAN AKTIVITI I

(SENARAI SEMAK PERSEDIAAN TEMU DUGA)

TUJUAN :

 Memahami dan mengenalpasti perkara-perkara yang perlu sebelum menghadiri

temu duga.

ARAHAN:

1. Fasilitator menjelaskan kepentingan persediaan dan proses dalam temuduga pekerjaan.

2. Fasilitator membahagikan peserta kepada tiga (3) kumpulan seperti berikut;

a. Persediaan sebelum temu duga b. Persediaan semasa temu duga

c. Persediaan selepas temu duga mengikut tahap kefahaman mereka. 3. Setiap kumpulan diminta membuat pembentangan.

4. Fasilitator menjelaskan tentang panduan menghadapi temu duga pekerjaan.

RUMUSAN:

 Setiap peserta perlu memahami panduan persediaan sebelum,semasa dan

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159

Edaran I

Job Interview Preparation Checklist

Please tick ( / ) where appropriate

Preparation: A few days before the interview

Researched the organization and absolutely sure of pertinent facts

Found out latest developments in the related industry and leading competitors

Have a clear understanding of the position applied for

Know why I want to work for the company

Determined the fit between my credentials with that of job’s requirement

Researched salary information

Updated my resume

Prepared answers to common interview questions

Practiced at least one mock interview

Prepared insightful questions to ask the interviewer

Reconfirmed the date, time, place, length and type of interview

Know exactly interview location and know how long it takes to get there

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160 The Day of the Interview

Bring along a few copies of my resume, letters of recommendation, list of

questions to ask the interviewer, notepad and a pen.

Dress appropriately for the interview

Arrive at least 5-10 minutes early

Visit the restroom and check my appearance

Smile and be friendly with everyone I meet

Introduce myself to the receptionist and confirm appointment

Maintain a positive frame of mind

During the Interview

Put your mobile phone on silent mode

Greet interviewer/interviewers by name/names and the salutation

where appropriate.

Maintain good posture and eye-contact throughout the interview

Maintain a positive attitude; never bad-mouth past employers or bosses

Speak clearly, confidently and at a reasonable pace

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161

“Sell” myself in a truthful and non-arrogant manner

Answer questions directly and concisely

Provide specific examples of my accomplishments

Do not initiate salary or benefits conversation until offered the job

Closing the Interview

Ask intelligent and insightful job-related questions

Re-highlight my credentials as related to the job

Ask interviewer when I can expect to hear from the company

Thank the interviewer for his/her time

Shake hand if appropriate and say goodbye

After the Interview

Write a brief thank-you letter or email within 48 hours of the job interview

reasserting my credentials and interest in the job

Follow up after two weeks with HR Department

Review my performance. What aspects of the interview went well? What went

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162 LDK 4

AKTIVITI : 02

NAMA AKTIVITI : LATIHAN MENJAWAB SOALAN TEMU DUGA

PERALATAN : BAHAN EDARAN AKTIVITI II

TUJUAN :

 Memahami jenis-jenis soalan yang biasa ditanya semasa temu duga dan cara

menjawab soalan dengan betul.

ARAHAN:

1. Fasilitator meminta peserta untuk membahagikan kepada kumpulan kecil

(setiap kumpulan terdiri daripada lima (5) peserta).

2. Setiap kumpulan diberikan contoh beberapa soalan yang biasa ditanya semasa temu duga.

3. Peserta diminta untuk menyediakan jawapan yang baik dan sesuai bagi setiap

soalan yang diberikan

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163

RUMUSAN:

Setiap peserta perlu memahami soalan-soalan lazim yang sering ditanya semasa

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164

Edaran II

Take time to experience the interview process by doing role play with your partner.

Take turn to become both the interviewer and interviewee. Use the sample questions

below.

SAMPLES OF INTERVIEW QUESTIONS

1. TELL US A LITTLE ABOUT YOURSELF ?

Your response should cover your education, work history, relevant skills and

experiences. Focus on top job-related skills, traits and experiences. The

interviewer is not interested in your life story. Avoid talking about your childhood

or hobbies.

2. WHAT DO YOU KNOW ABOUT OUR ORGANIZATION ?

Your level of preparedness and initiative can be checked by stating your company’s products and services, management style or corporate culture.

3. WHAT IS YOUR GREATEST WEAKNESS ?

State a true weakness that is not too critical for the job and what steps you are

taking to overcome it.

4. WHY SHOULD WE HIRE YOU ?

State your major accomplishment. You should also indicate your interest in the

company. Never say what you hope to gain from the job. Instead, mention how you

can contribute to the company.

5. WHERE DO YOU SEE YOURSELF IN 5 YEARS ?

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165 6. WHAT ARE YOUR GREATEST STRENGTH ?

State your personal attributes and skills with memorable example that are directly

related to the responsibilities.

7. WHAT WOULD YOU SAY ABOUT YOUR TIME MANAGEMENT?

Always set goal, and prioritize your tasks and spend an appropriate amount of

time to accomplish each task.

8. HOW HAS YOUR EDUCATION PREPARED YOU FOR THIS JOB ?

Highlight the relevant knowledge, skills and personal attributes as related to the

job that you are acquired and developed while pursuing your degree.

9. WHAT IS YOUR GREATEST ACCOMPLISHMENT ?

State your accomplishment from your campus activities, part-time jobs, internship

or extra-curricular activities.

10. WHAT TYPES OF PEOPLE DO YOU FIND HARD TO GET ALONG WITH?

Avoid giving a direct opinion. Provide an answer with reason that you find that

person hard to get along.

11. IF I WERE TO CALL YOUR COMPANY, WHAT DO YOU THINK YOUR BOSS

SHOULD DESCRIBE YOU?

You should describe yourself as a responsible person, able to work independently

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166 12. WHAT IS THE LAST BOOK YOU READ?

Mention that you choose books or materials that generally try to improve your

knowledge and skills.

13. WHAT TYPE OF SALARY DO YOU HAVE IN MIND ?

Postpone responding to this question until you receive a firm job offer.

14. ARE YOU APPLYING FOR OTHER JOBS?

Be honest but do not spend a lot of time in this area. Keep the focus on this job and

what you can do for this organization. Anything else is a distraction.

15. ARE YOU WILLING TO WORK OVERTIME? NIGHTS? WEEKENDS?

This is up to you. Be totally honest.

16. EXPLAIN HOW YOU WOULD BE AN ASSET TO THIS ORGANIZATION

You should be anxious for this question. It gives you a chance to highlight your best

points as they relate to the position being discussed. Give a little advance thought

to this relationship.

17. DO YOU HAVE ANY QUESTIONS ?

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167 LDK 4

AKTIVITI : 03

NAMA AKTIVITI : SIMULASI TEMU DUGA (MOCK INTERVIEW)

PERALATAN : BAHAN EDARAN AKTIVITI III

TUJUAN :

 Melatih peserta mengalami situasi temu duga pekerjaan sebenar.

ARAHAN:

1. Fasilitator meminta peserta untuk membahagikan kepada kumpulan kecil

(setiap kumpulan terdiri daripada empat (4) orang peserta dimana seorang (1)

calon temu duga dan tiga (3) orang akan menjadi panel temuduga).

2. Fasilitator meminta kumpulan pertama untuk tampil ke depan dan menjalankan simulasi temu duga berdasarkan pada soalan yang dibekalkan pada setiap

kumpulan.

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168

4. Fasilitator meminta peserta yang membuat penilaian untuk membuat ulasan tentang simulasi temu duga.

5. Fasilitator memberi ulasan tentang simulasi temuduga tersebut

6. Fasilitator meminta kumpulan seterusnya untuk menjalankan simulasi temuduga hinggalah kepada kumpulan yang terakhir.

8. Fasilitator membuat ulasan dan kesimpulan bagi aktiviti yang dijalankan.

RUMUSAN:

 Setiap peserta perlu mempunyai persediaan kemahiran dan keyakinan diri yang

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169

Edaran III

Interview Assessment Form

Use this form to evaluate your partner during mock interview exercise.

CRITERIA POOR FAIR PROFICIENT VERY GOOD EXCELLENT

Appearance & deportment

Self-confidence

Knowledgeable

Leadership skill

Rational

Ability to deliver ideas

Fluency in English

Analytical

Attitude

Maturity

Independence

Vision

Interpersonal

Overall, the candidate fulfill the company’s requirement

Overall comments on the