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The dynamic of Labor Relations

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Objectives

After studying this chapter, you should be able to:

1. Identify and explain the principal federal laws that provide the framework for labor relations.

2. Explain the reasons employees join unions.

3. Describe the process by which unions organize

employees and gain recognition as their bargaining agent.

(3)

Objectives (cont’d)

After studying this chapter, you should be able to:

5. Differentiate the forms of bargaining power that a union and an employer may utilize to enforce their bargaining demands.

6. Describe a typical union grievance procedure and explain the basis for arbitration awards.

(4)

Major Labor Laws

Railway Labor Act (RLA) of 1926

Norris LaGuardia Act (Anti-Injunction Act)

Wagner Act (National Labor Relations Act) of

1935

Taft-Harley Act (Labor-Management Relations

Act) of 1947

Landrum-Griffin Act (Labor-Management

Disclosure Act) of 1959

(5)

Government Regulation of Labor Relations

The Railway Labor Act (RLA) of 1926

Purpose of the act is to avoid service interruptions resulting from disputes between railroads and their operating unions.

National Mediation Board

National Railway Adjustment Board

The Norris-LaGuardia Act of 1932

Restricts the ability of employers to obtain an

(6)

Government Regulation of Labor Relations

The Wagner Act (National Labor Relations Act)

of 1935

Protects employee rights to organize and bargain collectively through representatives of their choice. Created the National Labor Relations Board (NLRB)

to govern labor relations in the United States.

Holds secret ballot union representation elections.

(7)

Wagner Act

Section 7 of the Act guarantees these rights:

To self-organization, to form, join, or assist labor organizations, to bargain collectively through freely chosen representatives.

To engage in concerted activities, for the purpose of collective bargaining or other mutual aid or protection.

To refrain from any or all of such activities except to the extent that such right may be affected by an

(8)

Unfair Labor Practices (ULPs)

Section 8 of the Wagner Act outlawed employer

practices that deny employees their rights and

benefits:

Interference with Section 7 rights

Domination of a union (company union)

Discrimination against union members Arbitrary discharge of union members

Refusal to bargain with the union

(9)

Amendments to the Wagner Act

The Taft-Hartley Act (The Labor-Management

Relations Act) of 1947

Balances the rights and duties of labor and

management in the collective bargaining arena by defining unfair union practices.

The Landrum-Griffin Act (Labor-Management

Reporting and Disclosure Act) of 1959

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Unfair Union Practices

Interfering with Section 7 rights of employees

Interfering with representation elections

Influencing employers to discriminate with

regard to union membership

Refusal to bargain collectively with employer

Interference with certified employee

representative’s relationship with employer

Assessment of excessive initiation fees and

dues on bargaining unit members

(11)

Labor Relations Process

1.

Workers desire collective representation

2.

Union begins its organizing campaign

3.

Collective negotiations lead to a contract

(12)

The Labor Relations

Process

(13)

Why Employees Unionize

As a result of economic needs (wages and

benefits)

Dissatisfaction with managerial practices

To fulfill social and status needs.

Unionism is viewed as a way to achieve results

they cannot achieve acting individually

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Organizing

Campaigns

Union/Employee Contact

Initial Organizational Meeting

Formation of In-House Committee

Election Petition and Voting Preparation

Contract Negotiations

Steps in the Organizing

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(16)

Aggressive Organizing Tactics

Political Involvement

Union Salting

Organizer Training

Corporate Campaigns

Information Technology

Union NOW!!

(17)

Employer Tactics Opposing Unionization

• Stressing favorable employer-employee relationship

experienced without a union.

• Emphasize current advantages in wages, benefits, or

working conditions the employees may enjoy

• Emphasize unfavorable aspects of unionism: strikes,

union dues, abuses of legal rights

• Use statistics to show that unions commit large numbers

of unfair labor practices.

• Initiate legal action when union members and leaders

(18)

How Employees Become Unionized

Bargaining Unit

A group of two or more employees who share

common employment interests and conditions and may reasonably be grouped together for purposes of collective bargaining.

Exclusive Representation

The legal right and responsibility of the union to represent all bargaining unit members equally,

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(20)

The Labor Organization Process

Workers Seek Collective Representation

Union Begins The Organizing Process

Collective Bargaining For A Contract

Contract Administration

Management Labor

(21)

Impact of Unionization on Managers

Challenges to Management Prerogatives

Management prerogatives versus union participation in decision-making in the work place.

Loss of Supervisory Authority

Constraints on management in directing and

(22)

Union Structure and Governance

Craft Unions

Industrial Unions

Employee Associations

AFL-CIO

National Unions

Local Unions

(23)

Types of Unions

Craft unions

Unions that represent skilled craft workers

Industrial unions

Unions that represent all workers—skilled,

semiskilled, unskilled—employed along industry lines

Employee associations

Labor organizations that represent various groups of professional and white-collar employees in

(24)

Structure of the AFL-CIO

GENERAL BOARD

Executive members and principal officer of each international union affiliate

Meets upon call of federation president of executive council

Standing committees

Staff departments

Affiliated national and international unions

Local unions of national and international unions

Local unions affiliated directly with AFL-CIO

Affiliated state bodies

Local bodies

(25)

Structure and Functions of the AFL-CIO

• The “House of Labor”

Disseminates labor policy developed by leaders of affiliated unions.

Coordinates organizing activities among affiliated unions.

Provides research and other assistance through its various departments.

Lobbies before legislative bodies on labor subjects

Publicizes the concerns and benefits of unionization

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Typical Organization of a Local Union

Local Union Meeting (Normally Monthly)

President

Business Representative

Various Committee Chairpersons

Vice-Presidents

Secretary/Treasurer

Sergeant at Arms

Training and Education

Grievance Committee: Chief Steward and

Shop Stewards

Collective Bargaining

Social

Local Union Members

(27)

Structure and Functions of Local Unions

Local Officers

Elected officials who lead the union and serve on the bargaining committee for a new contract.

Union Steward

An employee, as a nonpaid union official, represents the interests of members in their relations with

management.

Business Unionism

The term applied to the goals of U.S. labor

(28)

Types of Arbitration

Compulsory Binding Arbitration

A process for employees such as police officers, firefighters, and others in jobs where strikes cannot be tolerated to reach agreement.

Final-offer Arbitration

The arbitrator must select one or the other of the final offers submitted by the disputing parties with the

award is likely to go to the party whose final

(29)

The

Collective Bargaining Process

PREPARE FOR NEGOTIATIONS

---• Gather data

Form bargaining terms

DEVELOP STRATEGIES

---• Develop management proposals and limits of concessions

Consider opponents’ goals

Make strike plans

CONDUCT NEGOTIATIONS

---• Bargain in good faith

Analyze proposals

Resolve proposals

Stay within bargaining zone

FORMALIZE AGREEMENT

---• Clarify contract language

Ratify agreement

1 2

(30)

The Bargaining Process

Collective Bargaining Process

The process of negotiating a labor agreement, including the use of economic pressures by both parties.

Bargaining Zone

Area within which the union and the employer are willing to concede when bargaining.

Interest-based Bargaining

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(32)

Items In A Labor Agreement

Typical clauses will cover:

Wages

Vacations

Holidays

Work schedules

Management rights

Union security Transfers

Discipline

Grievance procedures

No strike/no lockout clause

Overtime

Safety procedures

Severance pay

Seniority

Pensions and benefits Outsourcing

(33)

Items In A Labor Agreement (cont’d)

Progressive

clauses will cover:

Employee access to records

Limitations on use of performance evaluation Elder care leave

Flexible medical spending accounts

Protection against hazards of technology equipment (VDTs)

Limitations against electronic monitoring Procedures governing drug testing

(34)

Management and Union Power

in Collective Bargaining

Bargaining Power

The power of labor and management to achieve their goals through economic, social, or political influence.

Union Bargaining Power

Strikes, pickets, and boycotts

Management Bargaining Power

Hiring replacement workers

Continuing operations staffed by management Locking out employees

(35)

Picketing

Striking

Union Power in Collective Bargaining

Boycotting

Boycott

Our

Employer

(36)

Employer Power in Collective Bargaining

Demanding concessions Locking out workers

Management methods for applying

economic pressure during bargaining:

Outsourcing normal work

(37)

Union Security Agreements

Dues Checkoff

Gives the employer the responsibility of withholding union dues from the paychecks of union members who agree to such a deduction.

“Shop” Agreements

Require employees to join or support the union. Union shop requires employee membership. Agency shop allows voluntary membership;

(38)

Five-Step

Grievance

Procedure

• Grievance Procedure

A formal procedure that provides for the union to represent members and nonmembers in

processing a grievance

Figure 14.4

(39)

Grievance Arbitration

Rights Arbitration

Arbitration over interpretation of the meaning of contract terms or employee work grievances.

Fair Representation Doctrine

The doctrine under which unions have a legal

(40)

Grievance (Rights) Arbitration

Submission agreement and awards Rights arbitration and EEO conflicts

Significant issues in using arbitration as a method for dispute resolution:

Deciding to use binding arbitration

Fair Representation Doctrine

(41)

The Arbitration Process

Arbitrator declares the hearing open and obtains

the

submission agreement

.

Parties present opening statements.

Each side presents its case using witnesses and

evidence; witnesses can be cross examined.

Parties make closing statements.

(42)

The Arbitration Decision

Four factors arbitrators use to decide cases:

The wording of the labor agreement (or employment policy in nonunion organizations).

The submission agreement (statement of problem to be solved) as presented to the arbitrator.

Testimony and evidence offered during the hearing.

Arbitration criteria or standards (similar to standards of common law) against which cases are judged.

(43)

Current Challenges to Unions

Employers’ focus on

maintaining nonunion status

Important issues confronting unions

Foreign competition and technological change

Gambar

Figure 14.114–12
Figure 14.2Presentation Slide 14–7
Wadsworth Publishing Company, 1965), 96. Adapted with permission from Brooks/Cole Publishing Co.Figure 14.3
Presentation Slide 14Figure 14.4–9

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