Certified Competency Mapping Jakarta, 10,11,12 September 2015 Pkl wib

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Program

Certified Competency Mapping

Jakarta, 10,11,12 September 2015 Pkl. 09.00-17.00 wib

Bonus :

Job Description Form, Job Evaluation Form,

Training Evaluation Form, Kuesioner Assesmen Kompetensi,

Talent Management Framework, SOP HRD

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Program

Certified Competency Mapping memberikan pemahaman mendalam akan pemetaan kompetensi dan sistem manajemen kinerja. Program ini ditujukan kepada SDM profesional yang akan meningkatkan pengetahuan mereka dalam merancang model kompetensi serta melakukan assessmen kompetensi. Dengan mengikuti program ini peserta diharapkan mampu merancang kamus kompetensi SDM Perusahaan.

Peserta program ini adalah praktisi SDM yang ingin memiliki keunggulan dalam bidang yang mereka pilih serta berkeinginan mencapai kemajuan karir yang lebih tinggi

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Tujuan

Setelah pelatihan ini, peserta diharapkan mampu : 1. Memahami Konsep Kompetensi

2. Menyusun Model Kompetensi

3. Melakukan Wawancara Berbasis Perilaku ( BEI) untuk mendapatkan level kompetensi 4. Menyusun Kamus Kompetensi SDM Perusahaan

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Materi Pembahasan ( 3 hari)

Module 1. Pemahaman Konsep Kompetensi

 Definisi kompetensi

 5 (lima) karakteristik kompetensi

 Kerangka dasar penggunaan kompetensi

 Latihan membuat kompetensi

 Latihan menilai kompetensi

 Proses perumusan kompetensi

 Model kompetensi

 Kamus kompetensi

 Dimensi ukuran kompetensi

 Level kompetensi

 Indikator perilaku

 Hard vs Soft Competency

 Kelompok kompetensi Generik

 Aneka ragam kompetensi

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Materi Pembahasan

Modul 2. Proses Penyusunan Model Kompetensi

 Latihan : Mengukur Level Kompetensi Integritas

 Latihan : Mengukur Level Kompetensi Teknis

 Membangun Model Kompetensi : Simulasi

 Proses Merumuskan Kompetensi Modul 3. Strategi Wawancara

 Menyusun model kompetensi “ Job driven” dengan menggunakan “Criterion Sample”

 Competency Interview

 Guidelines for Preparation

 Teknik Wawancara Perilaku ( Behavioral Event Interview) Modul 4. Proses Penyusunan Kamus Kompetensi

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Materi Pembahasan

Modul 6 : Project / Penugasan

Setelah workshop 3 hari para peserta akan diberikan tugas untuk “ Menyusun Kamus

Kompetensi SDM perusahaan “, yang akan dipresentasikan setelah 30 hari (tanggal

pertemuan akan ditentukan kemudian)

Metode:

Presentasi konsep dan framework, studi kasus, role play, sharing pengalaman, presentasi kelompok, uji Kompetensi dll.

Untuk lebih efektifnya, peserta diharapkan membawa deskripsi pekerjaan dari suatu jabatan

Bonus :

Job Description Form, Job Evaluation Form, Training Evaluation Form, Kuesioner Assesmen Kompetensi, Talent Management Framework, SOP HRD

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Trainer

Drs. Jack Alenzo, MM. MH

Jack Alenzo adalah Konsultan Senior dan Trainer pengembangan SDM, organisasi dan kepemimpinan Service Leadership. Ia memilki latar belakang pendidikan di bidang Manajemen dan Hukum Bisnis. Saat ini juga sedang menempuh Pendidikan Doktoral bidang Manajemen Pendidikan. Disamping itu dia juga memperoleh sertifikasi Bisnis Management Bidang SDM, 2 Sertifikasi Six Sigma serta Master Trainer dari ILO untuk project Pengembangan Kerjasama antara Perusahaan dan Manajemen (Employee and Management Cooperation).

Saat ini banyak memberikan training dan workshop baik kelas public maupun in-house yang berkaitan dengan pengembangan sistim manajemen sumber daya manusia,kepemimpinan, pengembangan organisasi serta konsultasi di bidang yang sama.

Dengan pengalaman kurang lebih 20 tahun sebagai praktisi di bidang pengembangan sumber daya manusia, kepemimpinan dan organisasi di berbagai perusahaan multinasional asing seperti Mercedez Benz Group, Alstom, Samsung, DuPont dan FMC dengan posisi terakhir sebagai Senior HR Manager / Operating Committee Member ada sebuah perusahaan MNC dari Amerika Serikat., memberikanya pengalaman praktis yang kaya atas pengembangan manusia, efektivitas dan daya saing organisasi dan

budaya Kerja / Organisasi

Klien yang sudah pernah dibantu dalam pelatihan pengembangan management dan karyawan, antara lain: Pertamina Hulu Energi, Aqua Danone, Astra Oto Part, BRI Syariah, Samsung Electronics, Pertamina Retail, Dinas Tenaga Kerja Kabupaten Bekasi, Akzo Nobel, Showa Indonesia, LG Electronics, Pertamina Pusat, Panasonic Display Devices, Mulia Group, Infomedia Nusantara, Siloam Hospital, Bakrie Telecom, Wijaya Karya, Citra Turbindo, Rumah Zakat Indonesia, Bosowa Group, Berca Hardaya Perkasa, Direktorat Pengairan DPU, Krama Yudha, Krama yudha Motors, Enkai, Kimberley Clark, Honda Astra Motor, PGN Solution, Indonesia Power, Auto 2000 dll

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Investasi

Umum

 Early Bird pembayaran diterima sebelum 15 Agustus 2015 Rp 5.000.000 / peserta

 Early Bird pembayaran diterima sebelum 25 Agustus 2015 Rp. 5.300.000 / peserta

 Fullfare Rp 5.500.000 / peserta

Harga Khusus untuk Alumni Peserta Training Service Leadership

 Fullfare Rp 2.750.000 / peserta

Bonus :

Job Description Form. Job Evaluation Form, Training Evaluation Form, Kuesioner Assesmen Kompetensi, Talent Management Framework, SOP HRD

Biaya termasuk Materi, 6x coffee break, 3 x makan siang dan sertifikat Transfer ke :

BCA 7600396913 CV Prima Sinergi BCA 6300801704 Tohap P Simanjuntak

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Informasi dan Registrasi

Service Leadership Consulting

Gedung Multika 4th Floor

Jl. Mampang Prapatan Raya 71-73 Jakarta 12790 Phone : 021-7975158 Mobile : 08129766822 , 08128028352 Pin BB 2262D278 WA 081321440395 E-mail : [email protected] www.serviceleadership.web.id

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Service Leadership

Service Leadership is a Service Quality and Human Resource Consulting firm dedicated to creating sustainable high-performance organizations. We provide consulting and training to:

 Create high-performance cultures that drive bottom-line results and reinforce your

organization’s mission and values.

 Develop leaders at all levels who can manage the business and inspire your employees.

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Public & On-Site Training

Service Quality Topics

 Managing Service Quality

 Service Excellence for Frontliners

 Handling Customer Complaint

 Building Service Culture

 Measuring Customer Satisfaction

 Service Quality Coaching

HR & Management Topics

 Competency Design and Assessment

 Designing Compensation & Benefit

 Talent Management

 Job Analysis and Job Evaluation

 Strategic Industrial Relation

 Leadership and Managerial Skills

 Myers Briggs Type Indicator (MBTI), DISC Profile

 Problem Solving and Decision Making

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Consulting Services

Service Quality

Quality Customer Service is important for all functions start from front liners as representative of the company to back office as backbone to support all process to make sure service is delivered timely by frontlines. We assist Client to enhance organization service culture.

Type of common consultation request such as : 1.Set up Service Standardization

2.Define Service Measurement

3.Implementation Service Monitoring 4.Set Up Service Assessment /Service Audit 5.Conduct Mystery Shoppers

Operational Excellence

Identifying capacity and measure productivity is the key of operation management. We help to asses

current operational issues and come up with recommendation and implementation. We assist client to run day to day operations in structure and effective way.

Operation Excellence Consultation would be : 1.Define Capacity Planning

2.Design Operation Management Blue Print 3.Set Up Process Standardization

4.Conduct and implement Process Improvement 5.Set Up Call Center/Customer Care/Service Desk

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Consulting Services

Human Resources

People are the most valuable assets an organization could have. Through employees, an organization can create a sustainable competitive advantage.

Whether you are a new venture or an existing organization we at Service Leadership can help you organize, manage and develop your human resources more effectively.

We provide the following HR consultation services:

1. Preparation of HR Policies, Procedures and HR Manuals/Handbooks

2. Setting up Organizational Structure and Authority Matrix based on a work flow analysis 3. Job Analysis and Job Design

4. Pay Structure/Compensation Plan 5. Recruiting and Selecting Procedures

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Agenda Training Publik

TOPIK WAKTU

Perjanjian Kerja : PK – PWTT 13 Agustus 2015 Service Quality Management 19-20 Agustus 2015 Finance For Non Finance Manager ( FINON) 2-3 Sepetember 2015 PHK Tanpa Gejolak 2-3 September 2015 Training of Trainer ( Batch 34) 2-3 September 2015 Grooming and Attitude for Success 5 September 2015.

Practical Leadership 09.-10 September 2015 Coaching Skills for Manager 16-17 September 2015

HR CERTIFICATION

Certified Learning and Development Specialist 2-3 September 2015 Certified Performance Management Manager 4-5 September 2015 Certified Recruitment Analyst 8-9 September 2015 Certified Compensation and Benefit Specialist 8-9 September 2015 Certified Competency Mapping and Assessment 10,11,12 September 2015 Certified Organization Development Analyst 15-16 September 2015

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Formulir Registrasi

Certified Competency Mapping

10,11,12 September 2015, Jakarta, 09.00-17.00 wib

1. Nama : Posisi : HP: 2. Nama : Posisi : HP: 3. Nama : Posisi : HP: Perusahaan: Alamat : Telp :

Contact Person : E-mail: HP :

Fax to : 0217975159

HP : 08128028352 ( Rina) / 021-7975158 ( Elly)