Subject Index
ACCOUNTING SYSTEMS In Search of a Theoretical Explanation for the Credit Card
Effect, 17 Health-Care Financial Management in a Changing
When the Product is Complex, Does the Advertisement’s Environment, 183
Conclusion Matter? 55 ACQUISITION OUTCOMES
CONSUMER CHOICE Business Turnaround Processes Following Acquisitions:
Brand Awareness Effects on Consumer Decision Making for Reconsidering the Role of Retrenchment, 25
a Common, Repeat Purchase Product: A Replication, 5 ADVERTISING
CONTROL PERCEPTIONS Advertised Reference Price Effects on Consumer Price
Control-Related Motivations, Capabilities, and Preferences Estimates, Value Perception, and Search Intention, 93
Among Patients: The Roles of Primary and Secondary A Brand’s Advertising and Promotion Allocation Strategy: The
Control in Older Adulthood, 259 Role of the Manufacturer’s Relationship with
CREDIT CARD EFFECT Distributors as Moderated by Relative Market Share,
In Search of a Theoretical Explanation for the Credit Card 113
Effect, 17 Religious Symbols as Peripheral Cues in Advertising: A
CUSTOMER ORIENTATION Replication of the Elaboration Likelihood Model, 63
An Exploration of the Meaning and Outcomes of a Customer-When the Product is Complex, Does the Advertisement’s
Defined Market Orientation, 101 Conclusion Matter? 55
ANTITRUST CONCERNS
DIVERSIFICATION Antitrust Concerns About Evolving Vertical Relationships in
The Impact of Internationalization on the Health Care, 227
Diversification–Performance Relationship: A ASSESSMENT MODEL FOR HEALTH CARE
Replication and Extension of Prior Research, 43 Marketing of Health Care Within a Community: A
Quality-Relationship of Firm Size, Initial Diversification, and of-Life/Needs Assessment Model and Method, 165
Internationalization with Strategic Change, 135 BRAND AWARENESS
ELABORATION LIKELIHOOD MODEL Brand Awareness Effects on Consumer Decision Making for
Religious Symbols as Peripheral Cues in Advertising: A a Common, Repeat Purchase Product: A Replication, 5
Replication of the Elaboration Likelihood Model, 63 BUYER–SELLER RELATIONSHIPS
ELDERLY CONSUMERS A Brand’s Advertising and Promotion Allocation Strategy: The
Control-Related Motivations, Capabilities, and Preferences Role of the Manufacturer’s Relationship with
Among Patients: The Roles of Primary and Secondary Distributors as Moderated by Relative Market Share, 113
Control in Older Adulthood, 259 How Salespeople Build Quality Relationships: A Replication EMPLOYEE TRAINING
and Extension, 75 Internal Marketing: A Competitive Strategy for the Long-Term
Care Industry, 177
CONSUMER BEHAVIOR EUROADOPTION
Advertised Reference Price Effects on Consumer Price Marketing of a Financial Innovation: Commercial Use of the Estimates, Value Perception, and Search Intention, 93 Euroby European Companies Prior to Mandatory
Control-Related Motivations, Capabilities, and Preferences Adoption, 123
Among Patients: The Roles of Primary and Secondary EUROPEAN MONETARY UNION
Control in Older Adulthood, 259 Marketing of a Financial Innovation: Commercial Use of the
How Salespeople Build Quality Relationships: A Replication Euroby European Companies Prior to Mandatory
and Extension, 75 Adoption, 123
Modeling Consumer Health Plan Choice Behavior To Improve
Customer Value and Health Plan Market Share, 247 FINANCIAL MANAGEMENT
Religious Symbols as Peripheral Cues in Advertising: A Health-Care Financial Management in a Changing Environment, 183
Replication of the Elaboration Likelihood Model, 63
Journal of Business Research 48, 287–289 (2000)
288
J Busn Res Subject Index2000:48:287–289
FOLLOW-UP TIMING IN MAIL SURVEYS MAIL SURVEY RESEARCH
Riding the Wave: Response Rates and the Effects of Time Riding the Wave: Response Rates and the Effects of Time
Intervals between Successive Mail Survey Follow-up Intervals between Successive Mail Survey Follow-up Efforts, 157
Efforts, 157
MANAGEMENT RESEARCH
Business Turnaround Processes Following Acquisitions: GROWTH DETERMINANTS
Reconsidering the Role of Retrenchment, 25 A Replication and Extension of Organizational Growth
The Impact of Internationalization on the Determinants, 35
Diversification–Performance Relationship: A Replication and Extension of Prior Research, 43 HEALTH PLANS
The Positive Effect of a Market Orientation on Business Modeling Consumer Health Plan Choice Behavior To Improve
Profitability: A Balanced Replication, 69 Customer Value and Health Plan Market Share, 247
A Replication and Extension of Organizational Growth HEALTH-CARE REFORM
Determinants, 35 New Directions in Health-Care Reform: The Role of Nurse
MARKET ORIENTATION Practitioners, 207
An Exploration of the Meaning and Outcomes of a Customer-HEALTH-CARE RESEARCH
Defined Market Orientation, 101 Antitrust Concerns About Evolving Vertical Relationships in
Market Orientation and Organizational Performance in Not-Health Care, 227
for-Profit Hospitals, 213 The Conceptual Domain of Service Quality for Inpatient
The Positive Effect of a Market Orientation on Business Nursing Services, 267
Profitability: A Balanced Replication, 69 Control-Related Motivations, Capabilities, and Preferences
MARKETING RESEARCH Among Patients: The Roles of Primary and Secondary
Advertised Reference Price Effects on Consumer Price Control in Older Adulthood, 259
Estimates, Value Perception, and Search Intention, 93 An Empirical Assessment of Measurement Error in
Health-Brand Awareness Effects on Consumer Decision Making for Care Survey Research, 193
a Common, Repeat Purchase Product: A Replication, 5 Health-Care Financial Management in a Changing
A Brand’s Advertising and Promotion Allocation Strategy: The Environment, 183
Role of the Manufacturer’s Relationship with Internal Marketing: A Competitive Strategy for the Long-Term
Distributors as Moderated by Relative Market Share, Care Industry, 177
113 Introduction: Special Issue on Health-Care Research, 163
Conducting Marketing Science: The Role of Replication in the Market Orientation and Organizational Performance in
Not-Research Process, 83 for-Profit Hospitals, 213
An Exploration of the Meaning and Outcomes of a Customer-Marketing of Health Care Within a Community: A
Quality-Defined Market Orientation, 101 of-Life/Needs Assessment Model and Method, 165
How Salespeople Build Quality Relationships: A Replication Methods of Measuring Health-Care Service Quality, 233
and Extension, 75 Modeling Consumer Health Plan Choice Behavior To Improve
Religious Symbols as Peripheral Cues in Advertising: A Customer Value and Health Plan Market Share, 247
Replication of the Elaboration Likelihood Model, 63 New Directions in Health-Care Reform: The Role of Nurse
In Search of a Theoretical Explanation for the Credit Card Practitioners, 207
Effect, 17 HOSPITAL PERFORMANCE
When the Product is Complex, Does the Advertisement’s The Conceptual Domain of Service Quality for Inpatient
Conclusion Matter? 55 Nursing Services, 267
MEASUREMENT ERROR Market Orientation and Organizational Performance in
Not-An Empirical Assessment of Measurement Error in Health-for-Profit Hospitals, 213
Care Survey Research, 193
MEASUREMENTS OF SERVICE QUALITY INTERNAL MARKETING
The Conceptual Domain of Service Quality for Inpatient Internal Marketing: A Competitive Strategy for the Long-Term
Nursing Services, 267 Care Industry, 177
Methods of Measuring Health-Care Service Quality, 233 INTERNATIONAL IMPEDIMENTS THEORY
MIDDLE EASTERN TOURISM INDUSTRY The Impact of Internationalization on the
A Systematic Approach to Tourism Policy, 147 Diversification–Performance Relationship: A
Replication and Extension of Prior Research, 43
NONPROFIT ORGANIZATION INTERNATIONALIZATION
Market Orientation and Organizational Performance in Not-The Impact of Internationalization on the
for-Profit Hospitals, 213 Diversification–Performance Relationship: A
NURSING HOME INDUSTRY Replication and Extension of Prior Research, 43
Internal Marketing: A Competitive Strategy for the Long-Term Marketing of a Financial Innovation: Commercial Use of the
Care Industry, 177
Euroby European Companies Prior to Mandatory
NURSING PROFESSION Adoption, 123
The Conceptual Domain of Service Quality for Inpatient Relationship of Firm Size, Initial Diversification, and
289
Subject Index J Busn Res
2000:48:287–289
Internal Marketing: A Competitive Strategy for the Long-Term When the Product is Complex, Does the Advertisement’s Conclusion Matter? 55
Care Industry, 177
New Directions in Health-Care Reform: The Role of Nurse RESPONSE RATES OF MAIL SURVEYS
Riding the Wave: Response Rates and the Effects of Time Practitioners, 207
OPEN-ENDED ADVERTISING Intervals between Successive Mail Survey Follow-up
Efforts, 157 When the Product is Complex, Does the Advertisement’s
Conclusion Matter? 55 RETRENCHMENT
Business Turnaround Processes Following Acquisitions: ORGANIZATION GROWTH
A Replication and Extension of Organizational Growth Reconsidering the Role of Retrenchment, 25 Determinants, 35
SALES RELATIONSHIPS
How Salespeople Build Quality Relationships: A Replication PACKAGED-GOODS MANUFACTURERS
A Brand’s Advertising and Promotion Allocation Strategy: The and Extension, 75
SCIENTIFIC MARKETING RESEARCH Role of the Manufacturer’s Relationship with
Distributors as Moderated by Relative Market Share, Conducting Marketing Science: The Role of Replication in the Research Process, 83
113
PROFITABILITY SERVICE QUALITY
The Conceptual Domain of Service Quality for Inpatient The Positive Effect of a Market Orientation on Business
Profitability: A Balanced Replication, 69 Nursing Services, 267
Control-Related Motivations, Capabilities, and Preferences Among Patients: The Roles of Primary and Secondary QUALITY-OF-LIFE ASSESSMENT
Marketing of Health Care Within a Community: A Quality- Control in Older Adulthood, 259
Methods of Measuring Health-Care Service Quality, 233 of-Life/Needs Assessment Model and Method, 165
SHIFT-SHARE ANALYSIS
A Systematic Approach to Tourism Policy, 147 REFERENCE PRICE EFFECTS
Advertised Reference Price Effects on Consumer Price STRATEGIC CHANGE
Relationship of Firm Size, Initial Diversification, and Estimates, Value Perception, and Search Intention,
93 Internationalization with Strategic Change, 135
SURVEY RESEARCH RELIGIOUS SYMBOLS IN ADVERTISING
Religious Symbols as Peripheral Cues in Advertising: A The Conceptual Domain of Service Quality for Inpatient Nursing Services, 267
Replication of the Elaboration Likelihood Model, 63
REPLICATION RESEARCH An Empirical Assessment of Measurement Error in
Health-Care Survey Research, 193 Brand Awareness Effects on Consumer Decision Making for
a Common, Repeat Purchase Product: A Replication, 5 Modeling Consumer Health Plan Choice Behavior To Improve Customer Value and Health Plan Market Share, 247 Business Turnaround Processes Following Acquisitions:
Reconsidering the Role of Retrenchment, 25 Riding the Wave: Response Rates and the Effects of Time Intervals between Successive Mail Survey Follow-up Conducting Marketing Science: The Role of Replication in the
Research Process, 83 Efforts, 157
How Salespeople Build Quality Relationships: A Replication
and Extension, 75 TOURISM INDUSTRY
A Systematic Approach to Tourism Policy, 147 The Impact of Internationalization on the
Diversification–Performance Relationship: A TRADE PROMOTION ALLOCATION STRATEGY
A Brand’s Advertising and Promotion Allocation Strategy: The Replication and Extension of Prior Research, 43
Introduction: Replications and Extensions in Marketing and Role of the Manufacturer’s Relationship with Distributors as Moderated by Relative Market Share, Management Research, 1
The Positive Effect of a Market Orientation on Business 113
TURNAROUND THEORY Profitability: A Balanced Replication, 69
Religious Symbols as Peripheral Cues in Advertising: A Business Turnaround Processes Following Acquisitions: Reconsidering the Role of Retrenchment, 25 Replication of the Elaboration Likelihood Model, 63
A Replication and Extension of Organizational Growth
Determinants, 35 VERTICAL RELATIONSHIPS
Antitrust Concerns About Evolving Vertical Relationships in In Search of a Theoretical Explanation for the Credit Card
