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Pengembangan Produk Baru dan Positioning

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(1)

Developing, Positioning,

Developing, Positioning,

and Differentiating

and Differentiating

Products through

Products through

(2)

Pengembangan Produk

Pengembangan Produk

Baru

Baru

Apa Itu Produk Baru?

produk baru pertama kali dan benar-benar baru

Produk baru yang mendukung lini produk

perusahaan – rasa, ukuran, dlsb)

Produk baru dengan performa yang

ditingkatkan

Produk existing dengan pasar dan target baru

(3)

Pengembangan Produk

Pengembangan Produk

Baru

Baru

New Product Failure is Rampant:

95% of new U.S. consumer products

90% of new European consumer products

Kegagalan produk disebabkan kurang

diperhatikannya hal-hal berikut; riset

pasar, ukuran pasar yang over

(4)

Pengembangan Produk

Pengembangan Produk

Baru

Baru

Produk baru yang sukses:

Mampu menawarkan keunggulan kompetitif

yang kuat

Dapat memahami kebutuhan pelanggan

dengan baik dan bersaing di pasar

Rasio performa dan cost lebih besar

Diluncurkan denganbudget lebih besar

(5)

Pengembangan Produk

Pengembangan Produk

Baru

Baru

Product development

Market testing

Commercialization

(6)

Proses Adopsi Konsumen

Proses Adopsi Konsumen

Adopters of new products move

through five stages:

Awareness

Interest

Evaluation

Trial

(7)

Proses Adopsi Konsumen

Proses Adopsi Konsumen

Five product characteristics influence the rate of

adoption:

Degree of relative advantage

Degree of compatibility (inovasi produk sesuai

dengan nilai konsumen)

Degree of complexity (tingkat inovasi yang

mudah dipahami konsumen)

Degree of divisibility (trialability)

Degree of communicability (manfaat

(8)

Stages of the Product Life

Stages of the Product Life

Cycle

Cycle

PLC Stages

Introduction

Growth

Maturity

Decline

Low sales

High costs per

customer

Negative profits

Innovator

customers

(9)
(10)

Stages of the Product Life

Stages of the Product Life

Cycle

Cycle

PLC Stages

Introduction

Growth

Maturity

Decline

Rising sales

Average costs

Rising profits

Early adopters

customers

Growing

(11)

Stages of the Product Life

Stages of the Product Life

Cycle

Cycle

PLC Stages

Introduction

Growth

Maturity

Decline

Peak sales

Low costs

High profits

Middle majority

customers

Stable/declining

(12)

Stages of the Product Life

Stages of the Product Life

Cycle

Cycle

PLC Stages

Introduction

Growth

Maturity

Decline

Declining sales

Low costs

Declining profits

Laggard

customers

Declining

(13)

Objectives and Strategies for

Objectives and Strategies for

the Product Life Cycle

the Product Life Cycle

PLC Stages

Introduction

Growth

Maturity

Decline

Objective:

to create

awareness and trial

Offer a basic product

Price at cost-plus

Selective distribution

Awareness – dealers

and early adopters

Induce trial via heavy

(14)

Objectives and Strategies for

Objectives and Strategies for

the Product Life Cycle

the Product Life Cycle

PLC Stages

Introduction

Growth

Maturity

Decline

Objective:

maximize

market share

Offer service, product

extensions, warranty

Price to penetrate

Intensive distribution

Awareness and interest

(15)

Objectives and Strategies for

Objectives and Strategies for

the Product Life Cycle

the Product Life Cycle

PLC Stages

Introduction

Growth

Maturity

Decline

Objective:

maximize profit

while defending market

share

Diversify brands/items

Price to match or beat

competition

Intensive distribution

Stress brand differences

and benefits

Increase promotions to

(16)

Objectives and Strategies for

Objectives and Strategies for

the Product Life Cycle

the Product Life Cycle

PLC Stages

Introduction

Growth

Maturity

Decline

Objective:

reduce costs

and milk the brand

Phase out weak models

Cut price

Selective distribution

Reduce advertising to

levels needed to retain

hard-core loyalists

(17)

Positioning and

Positioning and

Differentiation

Differentiation

Two views of positioning:

Ries and Trout: products are

positioned in the mind of prospect

Product leader firm

Operationally excellent firm

(18)

Positioning and

Positioning and

Differentiation

Differentiation

Positioning statements:

To

(target group and need)

our

(brand)

is

(concept)

that

(point-of-difference)

Example:

To young, active soft-drink

consumers who have little time for sleep,

Mountain Dew is the soft drink that gives

you more energy than any other brand

because it has the highest level of

(19)

Positioning and

Positioning and

Differentiation

Differentiation

Differentiated

products feature

meaningful and valuable differences

that distinguish the company’s

offering from the competition.

Differences are stronger when they

(20)

Positioning and

Positioning and

Differentiation

Differentiation

Form

Features

Performance

Conformance

Durability

Reliability

Repairability

Style

Design

(21)

Positioning and

Positioning and

Differentiation

Differentiation

Ordering

ease

Delivery

Installation

Customer

training

Customer

consulting

Maintenance

and repair

(22)

Positioning and

Positioning and

Differentiation

Differentiation

Competence

Courtesy

Credibility

Reliability

Responsivenes

s

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