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CUSTOMERS’ PERCEPTIONS OF SERVICE QUALITY DIMENSIONS IN THE INDONESIAN BANKING INDUSTRY: AN EMPIRICAL STUDY | Hussein | Journal of Indonesian Economy and Business 7331 12956 1 PB

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Figure 1. Conceptual Framework
Table 1. Demographic Profile of Respondents
Table 2. Convergent Validity
Table 3. Composite Reliability and AVE
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CUSTOMERS’ PERCEPTIONS OF SERVICE QUALITY DIMENSIONS IN THE INDONESIAN BANKING INDUSTRY: AN EMPIRICAL STUDY | Hussein | Journal of Indonesian Economy and Business 7331 12956 1 PB

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