PENYUSUNAN PROPOSAL PEMASARAN PERTEMUAN 14: Analisis Kasus Marketing Scr
Komprehensif
Materi Sebelum UTS
Tahapan Pembuatan Proposal
Penyusunan Proposal secara Umum Prinsip dan Proses Proposal Pemasaran Perencanaan Strategi Pemasaran
Strategi Bauran Pemasaran
Jenis Kampanye
Materi Setelah UTS
Pemilihan Media Iklan Organisasi Advertising
Anggaran Program Pemasaran
Penjadualan Program Pemasaran Gaya Pesan Iklan
Marketing Plan dan Advertising Plan
Analisis Kasus Marketing
•
Latar Belakang Bisnis
•
Dekskripsi Produk/jasa
•
Distribusi Jaringan
Analisis Lingkungan
•
Analisis Ekonomi
•
Analisis Industri
•
Analisis Hukum dan Regulasi
•
Analisis Sosial Budaya
•
Analisis Politik
Analisis Pasar
•
Segmentasi Pasar
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Customer Needs dan Requirements
•
Persaingan
Analisis SWOT untuk
Marketing Plan
•
Kekuatan
•
Kelemahan
•
Peluang
Goals (Tujuan)
Strategi Marketing secara
Umum
Strategi dan Program
Marketing Mix secara
Spesifk
•
Strategi Produk, Branding, Packaging
•
Strategi Harga
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Strategi Distibusi Jaringan On Line
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Strategi Periklanan
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Strategi Pemasaran secara Langsung
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Strategi Promosi Penjualan
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Strategi Publisitas dan Public
Analisis dan Perencanaan
Resiko
•
3 faktor yang harus diperhatikan dalam
menjalankan bisnis:
a.Persaingan dengan produk dan
perusahaan sejenis
b.Persaingan yang datang dari
perusahaan lain yang mempengaruhi
secara tidak langsung
Marketing Plan
Store & Kiosk
Road Map
01/11/19 14
Consum er
Loyalty
Growth Strategy
Process Excellen ce
The Facts
[Last Updated
August 2013]
The Facts
Sales tend to increase from Jan – Aug, driven by new store, but with double in number of store - by Aug, new store contribute only 21%
Sales
01/11/19 17
Western Bread 1 1 6
Sandwich 6
29% increased in number of SKU – driven by new category ( chilled Cake ) with 23 SKUs.
Nation wide leading SKU is Flossy Hotie, follow by Rugby, Banana Split, Chocolate Bun, Hero, Choco Melt and Tiger Roll
JABODETABEK JAWA BALI SUMATERA KALIMANTAN
Attribute Attractive ad Affordable price Easily available Natural ingredients
Often introduce new type / variant of bread Favored by all family member Has many variants Often introduce new type / variant of
bread Favored by all family member
Has many variants High quality Tastes good Leading brand
Top attribute drive purchase in bakery are leading Brand, taste Good, high quality & variety , while BreadLife slighty higher in term of soft bread texture
*Source: IPSOS Research, 2012
87%
Top 5 Reasons on Consuming Brand
Breadlife Breadtalk
Brand awareness and Ad awareness BreadLife are very low ( 1% TOM only), while BreadTalk enjoy 8% TOM awareness and 3% TOM Ad
Awareness
*Source: IPSOS Research, 2012
BreadLife BUMO only 1% while BT enjoy higher BUMO (11%) compare with DD and HB
What do they think about BreadLife
“Belu
m pe
rnah
deng
ar Br
eadL
ife”
“Pernah liat. Mirip BreadTalk
ya jenis-jenis roti-nya”
“Bakery dari Korea”
“Orang-ora
ng lebih fam
iliar
dengan Bre
adTalk”
“BreadLife =
Asuransi?”
BreadLife is misperceived as the me-too of BreadTalk or an insurance brand.
Low brand awareness also means potential to introduce the new positioning and gain acceptance.
“Harga lebih mahal tapi
kualitasnya bagus tidak
masalah”
01/11/19 22
R an
k Country Population
Intern
7,465 245,203,319 166,029,240 78.13% 52.9% 67.71% 2 India 1,205,073,612 137,000,000 62,713,680 11.37% 5.2% 45.78%
3 Brazil 193,946,886 88,494,756 58,565,700 45.63% 30.2% 66.18%
4 Indone sia
248,64
5,008 55,000,000 51,096,860 22.12% 20.55% 92.9%
5 Mexic
860 36.53% 33.45% 91.58%
•Indonesia rank no 4 in the world on internet penetration and 92.9% have facebook account
•Internet reach grow for All Segments, while young adult ( 25 – 39) grows > 70% and spending more time for middle to up class
(source : wikipedia/facebook_statistics)
15-19 20-24 25-29 30-34 35-39 40-50 Male Female SES A SES B SES C
2009 2010
Female grows 43%
By Age By Gender By SES
Young Adults, age 25-39 grows >70% Higher Reach on Higher SES; SES B grows 43%
Source: Yahoo!-TNS Net Index Indonesia 2010, Base: urban Indonesia, age 15-50 years old, SES ABC
Newspaper TV Internet
Up > 3,754 60-120 30-45 45-120
Middle-Up 1,877 - 3,754 15-30 30-34 >180
Middle 750 - 1,877 15-30 >120 60-120
Low 375 - 700 15-30 > 120 occasional
Very Low < 375 15-30 > 120 occasional minutes spent on media type spending
(IDR thousand) Indonesian
Middle Class
Source: Litbang Kompas, published on Kompas, 8 June 2012
01/11/19 23
Ideal SOV 10% equal to BT during launch, Seasonal spending pattern. NPP, May& Tabloid media use. Preferable media , Kompas, Nova and Cosmopolitan
Opportunities Action
• Low brand and
Advertising awareness
• Bread category purchase driven by leading brand • Internet user among young adult increase by 70%
• Develop communication to
introduce the new positioning and gain acceptance
• Increase media weight
• Increase signifcantly in TOM & BUMO
• Activate Website, FB, Twitter • Invest in digital Marketing
Issues Action
• Consumer consider as
Bread Life as a Bread Talk follower
• Create a diferentiating
proposition to stand out from the crowd
• Drive consumers to choose
BreadLife over any other bakery brands
01/11/19 24
Others
Opportunities
• Maintain existing store performance
• Drive regional TOP 5 SKUs to nation wide
The
Brand
Strategy
Brand Positioning Element
Market
Description Bakery & Pastry Target
Audience
Primary : Female 25 – 35 Secondary : Kids 5 – 10
SES A, B – urban & modern life style, Mall goer
PSYCHOGRAHIC : Likes premium goods & don’t mind to spend more to get better quality products
Point of Diference
Good quality product with good taste, soft & nice aroma, fresh, artistic & sophisticated, expertise & pleasant environment
Unique Selling
Proposition Made from premium ingredient, no preservative and no artifcial color, clean & save
Brand
Personality
Well organize, warm, simple, detail, quality and friendly
Brand Positioning Statement
Japanese bakery which “freshly baked for you “ with carefully developed and processed for customers’ satisfaction
Core Attribute Reason Why
Great taste Carefully develop & processed
Premium Ingredient, no
preservative & No artifcial color Unique source of goodness
Fresh Open kitchen concept
Expert Produce & serve a high quality
Pleasant environment A nice store design
Brand Vision
To be the favorite Japanese bakery of every A,B SES family by being the best taste & selection option available
To be available to all customers to buy and consume in as many places as possible where they may go
Positioning:
Japanese bread “freshly baked for you “ with
carefully developed and processed for customers’ satisfaction
Single Minded Prop:
BreadLife a Japanese bread freshly baked for you
Advertising idea:
My good day with BreadLife
Key Consumer Insight
I only buy bread with Leading Brand, taste Good, high quality & variety with soft bread
Owned
Paid
Earned
Gain brand awareness from customers by
highlighting the Japanese bread freshly baked for you
01/11/19 33 Brand Effort
Priorities Top-line Action Plan Numeric Target
1
• Develop and own Japanese Bakery
proposition
• To introduce the new BreadLife concept Logo & deploy integrated ( 360 degree )
• Develop communication material base on IDH guidance
• Induce trial through wet & dry program
• Increase media weight in paid & earned media
• Collaborate with Bank partner and optimizing support in media
•Q4- 2013 – onward
• New Website go live
• Alignment with other social media ( FB, Twitter )
• Integrated Digital activation
• Q4- 2013 ( 21 Oct)
• 21 Oct
• Now – onward
01/11/19 34 Brand Effort
Priorities Top-line Action Plan Numeric Target
4
• Activated & invest in
• Aggressive digital activation in FB, Twitter & Instagram
• Penetrate food blogger community
• Conduct food blogger activation
• Q4- 2013 ( 1 Oct)
• Q4 – 2013 onward • Q4 – 2013 onward • 2 x a year
5
• Build positive word & mouth in traditional media
• Engage with PR agency to develop PR program and build media relation
• Launch CSR campaign
• Serve 500.000 buns a year for orphanages
•Q4- 2013
• Q 1 – 2014
01/11/19 35
Creative Strategy
Look & Feel
01/11/19 36
Time Line
A S O N D J F M A M J J A S O N D
Own Revamp Website
Pre LAUNCH : Earned PR CAMPAIGN :
- Healthy Breadfast with BL - BL Kitchen Session - Blogger Gathering - Blogger Competition
LAUNCH :
Earned - Digital Activation - Loyalty Program
Paid - PRINT AD o
- Radio Campaign
- Activation amplifying on Radio
Post LAUNCH Own - CSR Program Launch
REGULAR CAMPAIGN
Earned - Digital Activation - Loyalty Program - Blogger ACTIVATION :
Earned Collaboration with Bank Paid Event Sponsorship
Budget
01/11/19 37
TOTAL 2013 TOTAL 2014
01/11/19 39 Action Plan Top-line Action Plan Numeric Target
1
• Induce trial through wet & dry program
• Increase media weight in paid & earned media
• Collaborate with Bank partner and optimizing support in media
2
• New Website go live
• Alignment with other social media ( FB, Twitter )
• Integrated Digital activation
• Q4- 2013 ( 21 Oct)
• 21 Oct
• Now – onward