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surat komplain dan balasannya docx

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Makassar, 27 september 2014 To :

Manager Satellite Hotel Jakarta

Telp. (021)123426 Dear Sir,

I complained to the hotel makassar satellite. I booked the room two days ago and bringing in a discount of 10% but by the time I check in I do not get the discount agreed 2 days ago. and must pay all appropriate haraga how this early. if the hotel is constantly like this there will be no customers who stayed at this hotel.

Thank you for your attention.

(2)

Jakarta, 29 September 2014 To:

Wahyu Kocin Dear Sir,

Thank you for your complaint letter and a reminder that you have provided to us. we will improve the negligence that occurred at our hotel. and should not be published on other customers.

Your Fafully,

Referensi

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