• Tidak ada hasil yang ditemukan

REFERENCES The Effect Of Green Perceived Value, Green Perceived Risk And Green Trust To Green Purchase Intention Product Of The Body Shop.

N/A
N/A
Protected

Academic year: 2017

Membagikan "REFERENCES The Effect Of Green Perceived Value, Green Perceived Risk And Green Trust To Green Purchase Intention Product Of The Body Shop."

Copied!
6
0
0

Teks penuh

(1)

REFERENCES

Aaker, D.A. (1996), Building Strong Brands, Free Press, New York, NY.

Akehurst Gary, Afonso Carolina and Goncalves Helena Martins. 2012. Re-Examining Green Purchase Behaviour And The Green Consumer

Profile: New Evidences. Management decision vol.50 no.5

Akehurst Gary, Afonso Carolina, and Goncalves Helena Martins. 2012. The Roles Of Green Perceived Value, Green Perceived Risk, And Green Trust To

Green Purchase Intention, Management decision vol.50 no.5

Ashton, A.S., Scott, N., Solnet, D. and Breakey, N. (2010), Hotel Restaurant Dining: The Relationship Between Perceived Value And Intention To

Purchase, Tourism and Hospitality Research, Vol. 10 No. 3, pp. 206-18. Ecuador, International Journal of Service Industry Management, Vol. 10 No. 5, pp. 469-86.

Bolton, R.N. and Drew, J.H. (1991), “A multistage model of consumers’ assessment of service quality and value”, Journal of Consumer Research, Vol. 17 No. 4, pp. 375-84.

Brady, M.K. and Robertson, C.J. (1999), “An exploratory study of service value in the USA and Ecuador”, International Journal of Service Industry Management, Vol. 10 No. 5, pp. 469-86.

Chang, H.H. and Chen, S.W. (2008), “The impact of online store environment cues on purchase intention: trust and perceived risk as a mediator”, Online Information Review, Vol. 32 No. 6, pp. 818-41.

Chaudhuri, A. (1997), “Consumption emotion and perceived risk: a macro -analytic approach”, Journal of Business Research, Vol. 39 No. 1, pp. 81-92.

Chen Yu-Shan, Chang Ching-Hsun. 2012. Enhance Green Purchase Intentions:The Roles Of Green Perceived Value, Green Perceived Risk,

(2)

Chen Yu-Shan, chang chimg-hsun. 2013. Towards Green Trust : The Influences Of Green Percieved Risk. And Green Satisfaction. Management decision vol.51.no.1 2013

Choi Eun Jung and Kim Soo-Hyun. 2013. The Study of the Impact of Perceived Quality and Value of Social Enterprises on Customer Satisfaction and

Re-Purchase Intention. International Journal of Smart Home Vol. 7, No. 1

Dwyer, R.J. (2009), “Keen to be green organizations: a focused rules approach to accountability”, Management Decision, Vol. 47 No. 7, pp. 1200-16. Eggert, A. and Ulaga, W. (2002), “Customer perceived value: a substitute for

satisfaction in business markets”, Journal of Business & Industrial Marketing, Vol. 17 Nos 2/3, pp. 107-18.

Eid, M.I. (2011), “Determinants of e-commerce customer satisfaction, trust, and loyalty in Saudi Arabia”, Journal of Electronic Commerce Research, Vol. 12 No. 1, pp. 78-93.

Engel, J.F., Blackwell, R.D. and Miniard, P.W. (1986), Consumer Behavior, The Dryden Press, Chicago, IL.

Fornell, C. and Larcker, D.F. (1981), “Evaluating structural equation models with unobservable variables and measurement error”, Journal of Marketing Research, Vol. 18 No. 1, pp. 39-50.

Ganesan, S. (1994), “Determinants of long-term orientation in buyer-seller relationships”, Journal of Marketing, Vol. 58 No. 2, pp. 1-19.

Ghozali, Imam. 2005. Aplikasi Analisis Multivariate dengan program SPSS, Badan Penerbit Universitas Diponegoro, Semarang.

(3)

Gounaris, S.P., Tzempelikos, N.A. and Chatzipanagiotou, K. (2007), “The relationships of customer-perceived value, satisfaction, loyalty and behavioral intentions”, Journal of Relationship Marketing, Vol. 6 No. 1, pp. 63-87.

Gregg, D.G. and Walczak, S. (2008), “Dressing your online auction business for success: an experiment comparing two e-Bay businesses”, MIS Quarterly, Vol. 32 No. 3, pp. 653-70.

Harridge-March, S. (2006), “Can the building of trust overcome consumer perceived risk online?”, Marketing Intelligence & Planning, Vol. 24 No. 7, pp. 746-61.

Hessami Hessam Zand, Yousefi Parisa, Goudarzi Ghazaleh. 2013. the conceptual model of effective factors on consumers ‘green purchase intention. International journal of engineering and iovative technology(IJET) vol.2, issue7

Jain, S.K. and Kaur, G. (2004), “Green marketing: an Indian perspective”, Decision, Vol. 31 No. 2,pp. 168-209.

Kalafatis, S.P. and Pollard, M. (1999), “Green marketing and Ajzen’s theory of planned behaviour: a cross-market examination”, Journal of Consumer Marketing, Vol. 16 Nos 4/5, pp. 441-60.

Kardes, F.R., Posavac, S.S. and Cronley, M.L. (2004), “Consumer inference: a review of processes, bases, and judgment contexts”, Journal of Consumer Psychology, Vol. 14 No. 3, pp. 230-56.

(4)

Kim, C., Zhao, W. and Yang, K.H. (2008), “An empirical study on the integrated framework of e-CRM in online shopping: evaluating the relationships among perceived value, satisfaction, and trust based on customers’ perspectives”, Journal of Electronic Commerce in Organizations, Vol. 6 No. 3, pp. 1-19.

Ling Chan yew. 2013. Consumers’ purchase intention of green product: an investigation of the drivers and moderating variable. elxir marketing management. 57A (2013) 14503 - 14509

Mc.Daniel, Stephen W. Rylander, David H. 1993. Strategic Green Marketing. Journal of Consumer Marketing Vol 10 No 3 p.4-10.

McIntosh, A. (1991), “The impact of environmental issues on marketing and politics in the1990s”, Journal of the Market Research Society, Vol. 33 No. 3, pp. 205-17.

Mishra, D.P., Heide, J.B. and Cort, S.G. (1998), “Information asymmetry and levels of agencyrelationships”, Journal of Marketing Research, Vol. 35 No. 3, pp. 277-95.

Murphy, Enis. 1986. Green Marketing, Public Policy and Managerial Strategies. Journal of Business Strategy and The Environment.Vol 11 P. 285-297.

Mitchell, V.W. (1999), “Consumer perceived risk: conceptualizations and models”, European Journal of Marketing, Vol. 33 No. 1, pp. 163-95. Molina-Azorı´n, J.F., Claver-Corte´s, E., Lo´pez-Gamero, M.D. and Tarı´, J.J.

(2009), “Green management and financial performance: a literature review”, Management Decision, Vol. 47 No. 7, pp. 1080-100.

Morrison, D.G. (1979), “Purchase intentions and purchase behavior”, Journal of Marketing, Vol. 43 No. 2, pp. 65-74.

Ng, S., and Paladino, A. (2009). Examining The Influences Of Intention To Purchase Green Mobile Phones Among Young Consumers: An Empirical Analysis. ANZMAC, pp. 1-8.

(5)

Peattie, K. (1992), Green Marketing, Pitman Publishing, London.

Peattie, K. (1995), Environmental Marketing Management, Pitman Publishing, London.

Peter, J.P. and Ryan, M.J. (1976), “An investigation of perceived risk at the brand level”, Journal of Marketing Research, Vol. 13 No. 2, pp. 184-9.

Patterson, P. and Spreng, R. (1997), “Modeling the relationship between perceived value, satisfaction and repurchase intention in a business-to- business, service context:

an empirical examination”, International Journal of Service Industry

Management, Vol. 8 No. 5, pp. 414-34.

Polonsky, Michael Jay. 1994. An Introduction To Green Marketing. Electronic Green Journal .Vol 1 issue 2.

Roe, B., Teisl, M.F., Levy, A. and Russell, M. (2001), “US consumers’ willingness to pay for green electricity”, Energy Policy, Vol. 29 No. 11, pp. 917-25.

Rotter, J.B. (1971), “Generalized expectancies for interpersonal trust”, American Psychologist, Vol. 26 No. 5, pp. 443-50.

Schurr, P.H. and Ozanne, J.L. (1985), “Influences on exchange processes: buyers’ preconceptions of a seller’s trustworthiness and bargaining toughness”, Journal of Consumer Research, Vol. 11 No. 4, pp. 939-53.

Steenkamp, J.B.E.M. and Geyskens, I. (2006), “How country characteristics affect the perceivedvalue of web sites”, Journal of Marketing, Vol. 70 No. 3, pp. 136-50.

Stone, R.N. and Gronhaug, K. (1993), “Perceived risk: further considerations for the marketing discipline”, European Journal of Marketing, Vol. 27 No. 3, pp. 39-50.

Sweeney, J.C. and Soutar, G.N. (2001), “Consumer perceived value: the development of a multipleitem scale”, Journal of Retailing, Vol. 77 No. 2, pp. 203-20.

(6)

Tam, J.L.M. (2004), “Customer satisfaction, service quality and perceived value: an integrativemodel”, Journal of Marketing Management, Vol. 20 Nos 7/8, pp. 897-917.

Van der Heijden, H., Verhagen, T. and Creemers, M. (2003), “Understanding online purchase intentions: contributions from technology and trust perspectives”, European Journal of Information Systems, Vol. 12 No. 1, pp. 41-8.

Warrington, T., Abgrab, N. and Caldwell, H. (2000), “Building trust to develop competitive advantage in e-business relationships”, Competitiveness Review, Vol. 10 No. 2, pp. 160-8.

Widiyanto Ibnu, , 2008. Pointers : Metodologi Penelitian. Semarang: BP Undip

Wood, C.M. and Scheer, L.K. (1996), “Incorporating perceived risk into models of consumer dealassessment and purchase intent”, in Corfman, K.P. and Lynch, J.G. Jr (Eds), Advances inConsumer Research, Vol. 23, Aassociation for Consumer Research, Provo, UT, pp. 399-406.

Zeithaml, V.A. (1988), “Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence”, Journal of Marketing, Vol. 52 No. 3, pp. 2-22.

Referensi

Dokumen terkait

Nama Paket : Irigasi Air Tanah Dalam di Kelurahan Waborobo (DAK) Kategori Pekerjaan : Pekerjaan Jasa Konstruksi. Metode Pemilihan : e-Lelang Pemilihan Langsung 1 (satu) File

(enam Juni seribu sembilan ratus enam puluh), Notaris,- Bertempat tinggal di Surabaya, Jalan Wiyung IV nomor 15 RT 012 RW 005 Kelurahan.wiyung,Kecamatan Wiyung ---

Gerbang Logika dan Tabel Kebenaran... Macam Flip-Flop dan Tabel

Dari hasil wawancara dengan informan utama penelitian, diperoleh informasi bahwa pelaksanaan kerja sama di asrama mahasiswa Kabupaten Kayong Utara sudah berjalan

Kombinasi ( Ragi Tape +

Kinerja keuangan yang digunakan dalam penelitian ini adalah dengan menggunakan beberapa rasio keuangan, antara lain rasio OPM (Operating Profit Margin), rasio ROA (Return On

For all areas, one standard deviation decrease in level of inequality (measured with GINI ratio) would reduce poverty by 16 per cent nationally. This means that to reduce poverty

Berdasarkan hasil penelitian dan kesimpulan yang telah disampaikan, maka dapat diberikan saran sebagai berikut: (1) bagi sekolah hendaknya meningkatkan kualitas proses