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APPENDIX D. SURVEY INSTRUMENT

Dalam dokumen ADMINISTRATION AND ORGANIZATION (Halaman 146-155)

Question 1–Indicators. Please read the following statements and then select the answer that best describes your immediate reaction to the statement.

Please do not try to overanalyze either the statement or your response.

Respond based on how you believe thingsshould be done and not on how things may currently be done at your library.

Strongly AgreeAgreeNeither Agreenor Disagree

DisagreeStrongly Disagree Peopleshouldberewardedwhentheychallenge standardoperatingprocedures Alibraryshouldprepareitsemployeestomeetthe challengesofrapidchangeintheirwork Managersshouldbasedecisionslargelyontheneedsof librarypatronsratherthanthedesiresofstaff Librarystaffshouldbeallowedtousediscretionin carryingoutnovelsituations Duplicationintheworkofvariousunitswithinthe libraryshouldbeavoided Employeesshouldvisitorganizationsotherthan librariestoidentifyusefulpractices Alibraryshouldhavemeasurableworkstandardsfor professionalwork Librariesshouldregularlygatherinformationfrom patronsandusethattochangehowthingsaredone Librarystaffshouldhavenumerousopportunitiesto developnewskillsonthejob Thelibraryshouldprovidefinancialrewardsforwork improvementideas

Managersshouldresolve‘‘turfwars’’between departmentsthroughnegotiation Mostlibrarystaffshouldhavedailycontactwiththeir keyconstituencies Employeesshouldregularlyattendtrainingsessionsto learnnewskills Employeesshouldusetheirownprofessional judgmentindecidingethicalmattersintheirwork Thelibraryshouldadaptquicklytorapidchangesin patronexpectations Managersshouldusedifferentapproachestomotivate individualemployees Assessmentisacriticalcomponentofthesuccessofa library Employeesshouldbeencouragedtolearnfrom failure Groupsshouldworktogether,ratherthanasdistinct units,toaccomplishthemajorworkofthelibrary Thecultureofthelibraryshouldmakeiteasyto discussnewideasorproblemswithmanagers

(Continued) Strongly AgreeAgreeNeither Agreenor Disagree DisagreeStrongly Disagree

Librariesshouldexpecttoundergorapidchangeinthe future Employeesshoulduseagreed-onstandardsofquality inperformingtheirwork Thelibraryshouldhaveavibrantemployee recognitionprogram Thelibraryshoulduseteamstodevelopnew approachestosolvingproblems Thelibrarystaffshouldincludeprofessionalsfrom othertypesoforganizationsandfields Teamleadershiprolesshouldrotateamongteam members

Question 2 – Colleagues. Please identify the people who are important to you in terms of providing you with information to do your work or in helping you to think about complex problems posed by your work.

You may name up to 20 people, but do not feel compelled to do so.

Please list only those people who immediately come to mind, whether they work in the same library as you or not. For purposes of the survey, it is important that you list each person’s first and last name (i.e., John Smith).

Question 3 – Relationship. For each person listed, please select the answer that best describes their relationship to you

Co-worker Supervisor/Boss Subordinate

Professional colleague Personal friend

Mentor

Mentee

Spouse/Significant other Other family member

Question 4 – Proximity. For each person listed, please select the answer that best describes their physical proximity to your regular place of work.

Same floor, same building Different floor, same building Different building, same organization Different campus, same organization Different organization, same city Different organization, different city Different organization, different state Different organization, different country

Question 5 – Organization. For each person listed, please indicate the organizational unit each person works within.

Within the same department and location

Within the same department, but a different location Outside my department, within the same division or branch

Outside my division or branch, but in the same library In the same library system

In another library or library system

In another organization that is not a library or library system

Question 6 – Longevity. For each person listed, please indicate how long you have known the person.

Less than 1 year 1–3 years 3–5 years 5–10 years 10 or more years

Question 7 – Hierarchy. For each person listed, please indicate the relationship of their position to yours. If you work in different organiza- tions, indicate the relationship as closely as possible.

Two or more levels above One level above

Equal to mine One level below

Two or more levels below

Question 8 – Interaction. For each person listed, please indicate the frequency with which you typically turn to that person for information or advice about work- or profession-related topics.

Daily

Weekly

Monthly Quarterly

Two or fewer times a year

Question 9 – Demographics. This final section consists of standard demographic questions related to you and your environment

What is your current age?

Gender.Are youy

Female

Male

Ethnicity.If you were to characterize yourself, which of the following would best apply?

American Indian or Alaska Native – a person having origins in any of the original peoples of North and South America (including Central America), and who maintains tribal affiliation or community attachment Asian– a person having origins in any of the original peoples of the Far

East, Southeast Asia, or the Indian subcontinent

Black or African American– a person having origins in any of the black racial groups of Africa

Hispanic or Latino – a person of Cuban, Mexican, Puerto Rican, Cuban, South or Central American, or other Spanish culture or origin, regardless of race

Native Hawaiian or Other Pacific Islander– a person having origins in any of the original peoples of Hawaii, Guam, Samoa, or other Pacific Islands.

White – a person having origins in any of the original peoples of Europe, the Middle East, or North Africa.

Multiracial – a person who does not identify solely with any of the categories above.

Prefer not to state

Title. Which of the following categories best characterizes your current position?

Non-exempt library support staff Librarian – not a supervisor

Professional staff – not a supervisor Librarian – supervisor

Professional staff supervisor Department head

Assistant or Associate Director, Dean, or University Librarian Director, Dean, or University Librarian

Tenure. How long have you been in your current position? Please answer in number of years. If less than 1, please enter 1.

Years in current position _____

Career. How long have you been working in libraries? Please answer in number of years. If less than 1 year, please enter 1.

Years in libraries _____

Institution.What institution do you work at?

Area. Within the following list of library functional areas, which most accurately defines your job responsibilities overall?

Acquisitions Administration

Application and system development Archives

Cataloging Circulation

Collection development Collection management Computer labs/operations Conservation and preservation Digital media services

Digital library development Distance learning services Electronic services Extended services

Geographic information systems Government documents

Information commons Information technology Instruction

Interlibrary loan Media services Microforms Periodicals Public services Reference Reserves Serials

Special collections System administration Technical services User services Web development

Associations. Which professional association conferences do you regularly attend?

American Association of Law Libraries (AALL) American Library Association (ALA)

American Society for Information Science and Technology (ASIS&T) Association for Information Systems (AIS)

Association of Research Libraries (ARL)

American Theological Library Association (ATLA) Art Libraries Society of North America (ALSNA) Association of College and Research Libraries (ACRL)

Association for Library and Information Science Education (ALISE) Coalition for Networked Information (CNI)

EDUCAUSE

Illinois Association of College and Research Libraries (IACRL) Illinois Library Association (ILA)

Library Administration and Management (LAMA) Library Information Technology Association (LITA)

Medical Library Association (MLA), Music Library Association (MLA) North American Serials Interest Group (NASIG)

Society of American Archivists (SAA) Special Library Association (SLA) Theatre Library Association (TLA) Other

Thanks: Thanks for participating in this research. Please use this space to discuss any questions that were unclear to you, questions where the answer options were not adequate, or any other issue or comment you may have as a result of taking the test.

APPENDIX E. ITEM-TOTAL STATISTICS FOR

Dalam dokumen ADMINISTRATION AND ORGANIZATION (Halaman 146-155)