Warta Ekonomi
2017 Indonesia Prestige Brand Award - 2017 Indonesia Prestige Brand Award
for Brand Used Most Often for National Private Bank Category
- The Highest Top of Mind Brand for National Private Bank Category
SWA and Hachiko
2017 Net Promoter Customer Loyalty Award - Net Promoter Score (NPS) Leader for
Credit Card (BCA), Mobile Banking (m-BCA), Internet Banking (Klik BCA), Housing Loan (KPR BCA)
- Net Promoter Score (NPS) Good for Savings Account (Tahapan BCA)
Asiamoney
2016 Best Managed Companies Best Managed Company in Indonesia – Large Cap
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Warta Ekonomi
2017 Indonesia Most Innovative Business Award
2017 Indonesia Most Innovative Business Award for Bank Category
SITECORE
2016 Sitecore Experience Awards
Content Management: Best Content Strategy – Asia
MarkPlus.Inc
2017 Indonesia Wow Brand - Gold Champion for Saving Account
(Tahapan BCA), Mobile Banking (m-BCA), Call Center Bank (Halo BCA), ATM (ATM BCA)
- Silver Champion for Credit Card (Kartu Kredit BCA), e-Money (Flazz)
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Asiamoney
Fixed Income Poll 2016
- Overall Best Local Currency Interest Rates Research and Market Coverage – IDR - Overall Best Pricing for Local Currency
Commodity Derivatives - IDR
Bisnis Indonesia and Carre-Center for Customers
2017 Excellent Service Experience Award (ESEA)
Excellence Performance in Delivering Positive Customer Experience for Regular Banking Category
Frontier and Marketing Magazine 2017 Top Brand Award
- Prepaid Card (Flazz) - Internet Banking (KlikBCA) - Call Center (Halo BCA) - Savings Account (Tahapan BCA) - Credit Card (BCA)
- Mobile Banking (m-BCA) - Deposit Account (Bank BCA)
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Awards and Certifications - Continued
Infobank
Digital Brand Awards 2017
- The Best Digital Brand 2012-2016 (Debit Card and Time Deposit Conventional Commercial Bank) - 2nd Position: Digital Brand Conventional
Commercial Bank, for Wealth Management, Debit Card, Credit Card, Savings, Time Deposit Conventional
Investor Magazine
100 Best Listed Companies in 2017 2017 The Best Listed Company – Banking Sector
Warta Ekonomi
2017 Indonesia Most Admired Company Award
- Indonesia Most Admired Company for Banking Category
- Top 10 Indonesia Most Admired Companies Netizen Choice in 2017 for Banking Category
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The Asian Banker
2017 International Excellence in Retail Financial Services Awards
Best Retail Bank in Indonesia
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Warta Ekonomi
2017 Indonesia Top Performing Mutual Fund and Consumer Choice Award Best Perform in Custodian Bank
Bisnis Indonesia
2017 Bisnis Indonesia Award - Jahja Setiaatmadja for Best CEO
- Best Listed Company for Foreign Exchange Private Commercial Bank Category
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Service Excellence Magazine and Carre- CCSL
2017 Contact Center Service Excellence Award
- Exceptional Performance for Customer Service Email Centers Banking (halobca@
bca.co.id), Call Center Regular Credit Card (Halo BCA), Call Center Regular Banking (Halo BCA), Call Center Platinum Credit Card (Halo BCA), Call Center Priority Banking (Halo BCA Prioritas Service) - Excellent Performance for Twitter
Customer Service Banking (@HaloBCA) - Good Performance for Facebook Customer
Service Banking (Bank BCA), ATM Contact Point (BCA), Internet Banking Contact Point (Klik BCA)
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Prima (PT Rintis Sejahtera)
Best Ratio Performance for Cash Withdrawal Category
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Frontier Consulting Group 2017 Corporate Image Award The Best in Building and Managing Corporate Image, for National Bank Category (Assets > Rp 250 trillion)
SWA Magazine
Indonesia Top 100 Most Valuable Brand in 2017
- Strongest Brand in Indonesia in 2017 - 5th Most Valuable Indonesian Brand
in 2017
Investor Magazine
2017 Investor Best Bank Award
The Best Bank 2017, for Commercial Bank with Assets > Rp 100 trillion Category
Warta Ekonomi
Indonesia Digital Innovation Award 2017 Indonesia Digital Innovation Award for Bank with BUKU 4 Category
Yayasan Keanekaragaman Hayati Indonesia (KEHATI)
Constituent of Sustainable Responsible Investment (SRI) – KEHATI Index for May 2017-October 2017
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FinanceAsia Magazine
2017 Country Awards for Achievement Best Asian Bank and Best Bank in Indonesia
SWA Magazine
ASEAN Best Public Companies SWA 100 - 9th Position in SWA 100: ASEAN Best
Public Companies (Overall) 2017 - 2nd Position in SWA 100: ASEAN Best
Public Companies 2017 for Banking Category
Asian Banking & Finance 2017 Retail Banking Awards Digital Banking Initiative of the Year - Indonesia
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Euromoney Magazine
Euromoney Awards for Excellence 2017 Indonesia’s Best Bank
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Awards and Certifications - Continued
FinanceAsia Magazine Asia’s Best Companies 2017 - 2nd Best at Investor Relations
- 4th Best at Corporate Social Responsibility - 6th Best Managed Companies
- 6th Most Committed to Corporate Governance
WPP & Kantar Millward Brown Brandz Top 50 Most Valuable Indonesian Brands 2017
Most Valuable Indonesian Brand
Warta Ekonomi Magazine
Social Business Innovation and Green CEO Award 2017
- Social Business Innovation Award 2017 for Banking Category
- The Best Green CEO 2017 for Banking Category
Markplus Inc. and Nikkei BP Consulting Brand Asia 2017
Top 3 Most Powerful Financial Institutions in Indonesia
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Infobank
22nd Infobank Awards
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Service Excellence Magazine and Carre - CCSL
Indonesia Service Quality Award Diamond for:
- Priority Banking (BCA Prioritas) - Regular Banking
- Banking for Corporate Customers - Gold Credit Card
- Silver Credit Card - Platinum Credit Card
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The Asian Banker
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Bank Indonesia
2017 Bank Indonesia Award
- The Best Bank in Report Compliance for Commercial Bank Monthly Report, Sharia Bank Monthly Report, Debtor Information System
- The Best Bank in Supporting Market Penetration
- The 3rd Best Bank in Supporting Micro, Small, and Medium Entrepreneurs - Participant for Bank Indonesia’s National
Clearing System
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Forbes Magazine Forbes Global 2000
The World’s Biggest Public Companies 2017
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SWA Magazine and MARS Indonesia Best Brand Award
Best Brand Platinum 2017 for Tahapan BCA and BCA Credit Card
Indonesia World Records Museum The First National Private Bank Conducting the 100th Blood Donation Drive
The Asian Banker
Strongest Banks 2017 by Balance Sheet The Strongest Bank by Balance Sheet in Indonesia 2017
Property and Bank Magazine
Indonesia Property and Bank Award 2017 - The Best in Building Corporate Image and
Digital Banking for BCA
- Jahja Setiaatmadja for CEO of the Year Properti Indonesia Magazine Properti Indonesia Award 2017 The Innovative in Property Loan Services
Tempo Media Group and Indonesia Banking School
Indonesia Banking Award 2017
- The Best Bank in Retail Banking Services - The Best Bank in Digital Services - The Most Reliable Bank - The Most Efficient Bank - Diversity of the Board
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Marketeers Magazine
Indonesia Top Performer in ASEAN Award 2017
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AsiaMoney Magazine The Asiamoney Awards 2017 - Best Domestic Bank
- Best Banking Brand in Indonesia
Asia Marketing Federation The Asia Marketing Excelence Award National Winner Marketing Company of the Year 2017
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Awards and Certification - Continued
SWA Magazine and Indonesia Institute for Corporate Governance (IICG) Indonesia Most Trusted Companies Award 2017
- Most Trusted Company Based on Corporate Governance Perception Index (CGPI)
- Indonesia Most Trusted Companies Award Category Highly Trusted
Investor Magazine
Tokoh Finansial Indonesia 2017 Top National Banker 2017 – Jahja Setiaatmadja
Ministry of Finance of Republic of Indonesia
- Best Performing Selling Agent of Government Bonds for Retail Investors in 2016
- 1st Best Selling Agent of Retail Islamic Bonds in 2017
- Best Performing Main Dealer in 2016 - 1st Best State Islamic Bonds Auction
Participant in 2017 Warta Ekonomi Magazine
Indonesia Best Corporate Reputation Award 2017
Top 5 Most Reputable Companies in Banking Sector with Core Capital Above Rp30 Trillion
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Warta Ekonomi Magazine Indonesia Most Admired CEO 2017 Jahja Setiaatmadja for 2017 Top 5 Most Admired CEOs in Banking Sector
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Warta Ekonomi Magazine Indonesia Best Banking Brand Award 2017
- Top 5 Best Consumer Choice Private Foreign Exchange National Park - Good Financial Performance for Private
Foreign Exchange National Bank Category
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Indonesia Institute for Corporate Directorship (IICD) and Investor Magazine
The 9th IICD Corporate Governance Award and Conference
- Top 50 The Biggest Market Capitalization Public Listed Companies
- Best Disclosure and Transparency
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SWA Magazine and NBO Group Indonesia Best Companies in Creating Leaders From Within 2017
2nd Position for Indonesia Best Companies in Creating Leaders from Within
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Metro TV
Economic Challenges Award 2017 Economic Challenges Award for Banking Category
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JCB
JCB Award of Appreciation The Best Acquiring Bank Partner Of The Year 2016 In Indonesia
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Forbes Magazine & Statista Inc.
Forbes 2017 Global 2000 Top Regarded Companies & Top Regarded Companies - World’s Best Employers
- Top Regarded Companies
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Contact Center World CCW Global London
- Gold: Best Contact Center, Help Desk, Customer Service, Analyst, CC Support Pro WFM, CC Support Pro IT, CC Trainer - Silver: Best Incentive Scheme, Use of
Social Media, Recruitment Campaign, Green Contact Center, Customer Loyalty Program, Outbound Campaign, CC Sales Pro
- Bronze: Best Outsourcing Partnership, CC Supervisor
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Contact Center World CCW Asia Pacific Corporate
- Gold: Social Media, Recruitment Campaign, Helpdesk, Best in Customer Service, Mega Contact Center - Silver: Incentive Scheme, Outsourcing
Partnership, Green Contact Center, Outbound Campaign, Customer Loyalty - Bronze: Sales Campaign, Self Service
Technology, Technology Innovation, Community Spirit
- Runner Up: Direct Response Individual:
- Gold: WFM Support, IT Support, Supervisor, Trainer
- Silver: Analyst, Sales Manager, Sales Professional
- Bronze: CS Professional
- Runner Up: Quality Auditor, HR Support
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Gallup
Gallup Great Workplace Award 2017 BCA is the only Indonesian company to receive this award.