THE FRAMEWORK COBIT 5 FOR ANALYSIS MEASUREMENT OF PERFORMANCE NFORMATION ACADEMIC SYSTEM
4. RESULT AND DISCUSSION
4.1. Results of Assessment of Maturity Rates of Each Domain
Based on the result of questionnaire of Performance Measurement of Academic
Information System at Naval Academy using FRAMEWORK COBIT 5 with 10 respondents from Navy Academic Data and Management Information Division, the result of maturity assessment of each domain as follows:
Table. 2 Maturity Level Calculation Results
NO DOMAIN PROCES Maturity Level
1 APO APO01 Manage the IT Management Framework
3,20
2 APO02 Manage Strategy 3,37
3 APO04 Manage Inovation 3,13
4 APO07 Manage Human
Relation
3,17
5 APO012 Manage Risk 3,45
6 APO13 Manage Security 3,26
7 DSS DSS01 Manage Operation 3,46
8 DSS03 Manage Problems 3,49
9 DSS04 Manage Continuity 3,22
The Average Of Maturity Level 3,31
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Based on the results of the Maturity Level calculation, questionnaires and recap of each domain questionnaire, the level of Maturity Level on measurement of performance of academic information system governance in the Indonesian
Naval Academy is currently level 3 with the maturity of 3.31 (Defined Process).
In the table and graphic image, the current maturity level shows that the APO04 (Manage Inovation) domain has the lowest current maturity level of 3.13 and is at level 3 of "Defined Process ", Which means managing innovation has been standardized. For the highest current maturity level in the domain DSS03 (Manage Problems) that has a value of 3.49, and is at level 3 is "Defined Process", which means have to identify the problem-solving data access, assets IT has been managed and has been measurable.
4.2. Preparation of Recommendations
From the results of the Measurement of Performance of the Academic Information System governance at the Naval Academy, the following recommendations are given:
Table. 3 APO01 Manage domain The IT Management FrameworkRecommendations APO01 MANAGE THE IT MANAGEMENT FRAMEWORK
CURRENT CONDITION VALUE TARGET RECOMMENDATION Academic information
system has no regular maintenance.
3,20 4 To get to level 4 Academic Information System needs a periodic maintenance so that can be monitored and minimize errors that may occur such as damage to the server, and backup data on a regular basis.
Table. 4 domain APO02 Manage StrategyRecommendations APO02 MANAGE STRATEGY
CURRENT CONDITION VALUE TARGET RECOMMENDATION Academic Information
System is still running separately from the existing information system in the Naval Academy and has not been widely used by faculty, academic staff and cadets
3,37 4 The need for integration of information systems that have been running in the Naval Academy, and also need to be socialized with the guidebook in using academic information system.
0,00 1,00 2,00 3,00 4,00
APO0 1
APO0 2
APO0 4
APO0 7 APO0
12 APO1
3 DSS01 DSS03
DSS04
AS IN TO BE
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Table. 5 APO04 Manage Innovation domainRecommendations APO04 MANAGE INOVATION
CURRENT CONDITION VALUE TARGET RECOMMENDATION The features contained in
the Academic Information System are difficult to use
3,13 4 It needs innovation and evaluation of the features contained in the Academic Information System.
Table. 6 domain APO07 Manage Human RelationsRecommendations APO07 MANAGE HUMAN RELATION
CURRENT CONDITION VALUE TARGET RECOMMENDATION Unmet IT staff needs, and
no performance
evaluation.
3,17 4 To get to level 4, IT staff needs to be fulfilled and job sharing, as well as performance evaluation to IT staff.
Table. 7 APO12 Manage Risk domainRecommendations APO12 MANAGE RISK
CURRENT CONDITION VALUE TARGET RECOMMENDATION For the handling of incidents
occurring against current IT use is not done routinely, but is done at any time in case of a complaint from the user.
3,45 4 IT staff should be effective and periodic responses to inputs and issues requiring design and either from the help desk or incident management process. And for handling incidents that occur against the use of IT should be routine.
Table. 8 APO13 Domain Manage Security recommendations APO13 MANAGE SECURITY
CURRENT CONDITION VALUE TARGET RECOMMENDATION Already using anti-virus but
rarely updated, and for user passwords are also never changed.
3,26 4 Installation of antivirus should always be updated in order to maintain system security. To avoid the use of the program by unauthorized users, users’
password should always be changed at least once a month
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Table. 9 domain DSS03 Manage Operations Recommendations DSS01 MANAGE OPERATIONS
CURRENT CONDITION VALUE TARGET RECOMMENDATION
Maintenance or
implementation of operational procedures and activities SIAKAD does not have a measurement report at any time.
3,46 4 To go to level 4, a report on the outcome of the procedure is made every month and there is an appropriate allocation of responsibilities and resources.
Table. 10 Domain DSS03 Manage Problem Recommendations DSS03 MANAGE PROBLEM
CURRENT CONDITION VALUE TARGET RECOMMENDATION The problem identification is
directly done by the technician and there is no specific support group for identification and root cause analysis.
3,49 4 Create support group of experts to identify and analyze the root of the problem so that problem identification can be done quickly and precisely so that the splitting process can be done immediately.
Table. 10 Domain DSS04 Manage Continuity Recommendations DSS04 MANAGE CONTINUITY
CURRENT CONDITION VALUE TARGET RECOMMENDATION There is already a continuity
plan but has no documentof what to do.
3,22 4 Createdocumentation and then monitor and analyze what things should be done.
5. CONCLUSIONS AND SUGGESTIONS