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Summary of Arising Issues from Public and Auditor Verification Public Issues

2. Implementation of certificate and trademark used by Client comply with size and type

3.5 Summary of Arising Issues from Public and Auditor Verification Public Issues

(Institution/ NGO/Community) Auditor Verification National Land Agency of Indragiri Hilir Regency

11 April 2022

 There are no additions related to land use permits and location permits. The total land use permits for PT BNS are 25,662 ha.

 Until now the company's HGU areas that have not been controlled are in the process of being released from the scope of land use rights (takes a long time).

 The company has a good relationship with BPN.

 There are no problems related to land conflicts.

Related to occupation area, the company has submitted a request for recommendation to the Regent of Indragiri Hilir regarding the request for the release of the occupation area. The company has shown evidence of a recommendation from the Regent of Indragiri Hilir (No. 100/TAPEM/1779.119) on November 30, 2021, which informed that Regent of Indragiri Hilir, Riau Province, recommended PT Bhumireksa Nusasejati to relinquish part of the Hak Guna Usaha. Currently the release is still in the process with the BPN.

Environmental Services of Indragiri Hilir Regency Head of Environmental Services

11 April 2022

Based on the results of interviews with the Environment Agency, information was obtained that the company has completed and completed all the required licensing requirements and routinely reports the required environmental management results according to its schedule. The company also routinely conducts training in handling forest and land fires involving the community and local agencies.

The agency also added that the results of the field visit carried out on December, 2021 were carried out to ensure field conditions were as requested in the reporting. The results of the visit showed that there were no problems that needed to be corrected by the company. The results of the interview with the Indragiri Hilir Regency Environmental Service also stated that company need to consider about using a watertight embankment for WWTP at Mandah Factory. The informant also stated that there was never any information related to fire incidents and environmental pollution that were reported to the Service from NGOs or the surrounding community.

There are no issues that need to be verified further, all information obtained from the results of the interviews has been submitted to the relevant indicators.

Labour and Transmigration of Indragiri Hilir Regency 11 April 2022

Head of Industrial Relation Division

 The company has reported WLTK report.

 There are no issues related to industrial relations during last year.

 The applicable minimum wage is the Provincial Minimum Wage in 2022.

 All the workers have been included in BPJS of employment dan health.

There are no negative issues that need to be verified further, all information obtained from the results of the interviews has been submitted to the relevant indicators.

Public Issues

(Institution/ NGO/Community) Auditor Verification

 There is no work accident information that is severe or fatal in the past 1 year.

 Contract worker has been registered in the Manpower Agency of Indragiri Hilir District.

Representative of Rotan Semelur, Belaras Barat, Bente, and Teluk Bunian Village

11 April 2022

 The company has realized aids such as firefighting assistance, holiday assistance, etc.

 There are no issues related to conflicts or land disputes between the company and the surrounding community.

 There is no overlap with mining areas or forest areas.

 There are no issues related to the company's operational activities such as environmental pollution and fires.

 The company has good relations and communication with community representatives.

 The majority of people's livelihoods are coconut cultivation and are not interested in planting oil palm.

 Rotan Semelur community, who were the previous land owners, had no problems with land compensation. Many people work in the company as a compensation on communities’ land.

There are no issues that need to be verified further, all information obtained from the results of the interviews has been submitted to the relevant indicators.

Gender Committee 11 April 2022

 Gender Committee already has an activity program for the period of 2021, such as socialization of the need of mate pregnant mother, posyandu activity, checking of kindergarten

& daycare.

 During the period 2021-2022 there has been no complaints related to sexual harassment. Reporting mechanisms reported through board of gender committee will then be submitted to estate or mill manager.

 Woman employees has been given menstrual and maternity leave by reporting to the clinic and being given a rest for menstrual leave. While, maternity leave is given before and after childbirth.

 Company has demonstrated an effort to facilitate access in obtaining adequate food ingredients, for example by the establishment of employee cooperatives that sell daily basic necessities.

There are no negative issues that need to be verified further, all information obtained from the results of the interviews has been submitted to the relevant indicators.

Worker Union Estate and Factory (MDF, MDE, and RSE) 11 April 2022

 Company gives workers the freedom to become union

members. There are no negative issues that need to be verified further, all

information obtained from the results of the interviews has been

Public Issues

(Institution/ NGO/Community) Auditor Verification

 Company has implemented regulations related to minimum wage in accordance with provincial sector minimum wage.

 Company has provided all workers, including contract workers, with BPJS of employment and health.

 Permanent worker appointment remains carried out according to needs and through the assessment process.

Including assessment for contract workers has been carried out in accordance with procedures. Appointment will be made if it meets the requirements and there is a need from the company.

 Company has provided PPE for workers who are used while working and the PPE procedure will be damaged will be replaced with a record of damage due to work factors.

Monitoring the use of PPE that still needs to be improved.

 Currently Corrective Labour Agreement is still valid until end of 2022.

 Company has given workers the freedom in association, for example by becoming a member of SPSI.

 Company has program of permanent housing construction in 2021-2022.

 Every worker has been equipped with a work agreement that explains the rights of workers and OSH.

 There are no complaints related to employee discrimination, immorality, use of child labor.

submitted to the relevant indicators. Progress of permanent housing for employees has been documented for each unit.

Worker Cooperative (MDE and RSE) 12 April 2022

 Company has a policy to support the formation of worker cooperatives to help welfare of its employees.

 Company’s support to worker cooperatives is to provide buildings for worker cooperatives in each unit.

 Cooperative operates in the business of Convenience Stores and lending money to its members.

 Annual Member Meeting for 2021 fiscal year was held in March 2022.

There are no negative issues that need to be verified further, all information obtained from the results of the interviews has been submitted to the relevant indicators.

Plantation Agency 12th April 2022

Interviewee: Sub Dept. Head of Plantation, Indragiri Hilir District

 There have been no land fires in the last year

 There are no indigenous peoples in the company's operational areas

 The company carries out CSR programs on a regular basis

 No overlapping operational areas with mining

There were no negative issues that need further verification.

Described in detail in criteria 7.11; 7.1; 7.3

Local Contractor for Preparation Land/Replanting (PT Mitra Karya Jaya Perdana)

Public Issues

(Institution/ NGO/Community) Auditor Verification 12th April 2022

 Contractor engages in replanting land preparation.

 Contractors are required by companies to comply with OHS and PPE procurement by contractor.

 Payments to contractors are made on time in accordance with the contract.

 There is no complaint from contractor.

 Communication between the contractor and the company is well established.

There are no negative issues that need to be verified further, all information obtained from the results of the interviews has been submitted to the relevant indicators

Local Contractor for Infrastructure (PT Sumber Teknik Berdikari)

12th April 2022

 Contractor engages in build housing, schools and infrastructure.

 Contractors are required by companies to comply with OHS and PPE procurement by contractor.

 Payments to contractors are made on time in accordance with the contract.

 There is no complaint from contractor.

 Communication between the contractor and the company is well established.

There are no negative issues that need to be verified further, all information obtained from the results of the interviews has been submitted to the relevant indicators