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Awards and Certification

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Nguyễn Gia Hào

Academic year: 2023

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Annual Report CIMB NIAGA 2018 40

Management Discussion and Analysis

Management Reports

Performance Highlights Company Profile Risk Management

Indonesia Prestige Brand Award 2018 Top 5 Prestige Brand in Private Bank Category Warta Ekonomi

Indonesia Netizen Brand Choice Award 2018 Warta Ekonomi

Indonesia CSR Award 2018

The Big 7: The Best of The Best CSR of The Year 2018 Economic Review

Sustainability Awards 2018

“Commendation for Best Disclosure on CIMB Niaga Peduli”

Category

National Center for Sustainability Reporting (NCSR) iCIO Awards 2018

The Most Inspiring CEO Award 2018 iCIO Community

Islamic Finance News Awards The Best Islamic Bank in Indonesia Islamic Finance News

Asia Sustainability Reporting Rating 2018 Gold Rank

National Center for Sustainability Reposting (NCSR)

Digital Touch Points Customer Engagement Award 2018 Marketing Magazine, Service Excellence Magazing & Carre- Service Quality Monitoring (Carre-CSSL)

Penghargaan Economic Review 2018

Sales & Marketing, Risk Management, Legal Category Economic Review

Indonesia Country Awards Programme 2017 for Retail Financial Services

Credit Card Product of The Year The Asian Banker

Karim Award 2018

The Best Sharia Unit & The Magnificent Bank Karim Consulting Indonesia

Sharia Finance Award 2018

Top 5 Customer Choice Unit Syariah 2018 Warta Ekonomi

Global CSR Award 2018

Excellent in Education & Financial Literacy Category The Pinnacle Group International

AWARDS AND CERTIFICATIONS RECEIVED BY CIMB NIAGA IN 2018

Awards and Certification

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Annual Report CIMB NIAGA 2018 41 Corporate Governance

Report Others

Corporate Data Supporting

Business Review Consolidated

Financial Report Corporate Social

Responsibility

Indonesia Green Awards 2018 Biodiversity Category The Latofi School

CSR Indonesia Awards 2018 Superior Didactic Category Majalah CSR Indonesia

Indonesia’s Top 100 Most Valuable Brands 2018 Majalah SWA

The Asset Triple A Treasury, Trade, Supply Chain and Risk Management Awards 2018

Best Service Provider for Esolutions Partner Category; and two awards Best Cash Management Solution

The Asset Triple A

Infobank Banking Service Excellence Awards 2018 1. Rank IX Best Overall Performance

2. Rank III in the Digital Branch Category

3. Rank II Opening Account Website Application Category Infobank

Corporate Image Award 2018 Frontier Consulting Group

Top 100 Enterprises, Best in Financial Industry - Bank Warta Ekonomi

Indonesia Public Company Award 2018

Special mention for Positive Growth in Stock Performance, Category: Finance

Warta Ekonomi

Service Quality Award 2018

Service Excellence Magazing & Carre-Service Quality Monitoring (Carre-CSSL)

The 5th National Championship League & Risk Management Update - New Zealand

Karim Consulting Indonesia Top Bank Award - 2018 Business News Infobank Awards 2018 Very Good Predicate Majalah Infobank

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Annual Report CIMB NIAGA 2018 42

Management Discussion and Analysis

Management Reports

Performance Highlights Company Profile Risk Management

Indonesia Corporate PR Award 2018 Beyond PR Excellence

Warta Ekonomi Go Mobile

- The best frictionless mobile payments service - The best initiative application or program Asian Banker

Asia Risk Award 2018 House of the Year Indonesia The Asset Asian dan Asia Risk Indonesia Banking Award 2018 The Best Bank in Retail Services Category Tempo

Infobank Sharia Finance Institution Awards 2018 With the title Very Good

Infobank

Excellence in Mobile Banking – customization Retail Banker International Asia Trailblazer Best Experiental Marketing

Majalah Marketing

Anugerah Perbankan Indonesia VII 2018

Indonesian Banking in the Information Technology Disruption Era Economic Review, Ideku, Ind.-Asia Institute, IPMI, Perbanas ASEAN Corporate Governance Awards 2018

Top 50 ASEAN Public Listed Companies and Top 3 Public Listed Companies from Indonesia

ASEAN Capital Markets Forum (ACMF), dan Minority

Shareholders Watch Group (MSWG) di Kuala Lumpur, Malaysia The 10th IICD Corporate Governance Conference and Award 2018Top 50 and The Best Overall 2018 the category of large capitalized Public Companies in Indonesia

Indonesian Institute for Corporate Directorship

Awards and Certification

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Annual Report CIMB NIAGA 2018 43 Corporate Governance

Report Others

Corporate Data Supporting

Business Review Consolidated

Financial Report Corporate Social

Responsibility

Indonesia Banking Award 2018

Banks are entitled “Healthy” to the BUKU 4 Category with Assets under Rp500 Trillion

Warta Ekonomi

Indonesia Most Admired CEO 2018 Warta Ekonomi

Indonesia Property & Bank Award 2018

KPR The Highest Growth in Primary & Secondary Home Financing

Indonesia Property & Bank Award 2018 6th Property Indonesia Award 2018

The Recognized Bank in Property Loan Services a 6th Property Indonesia Award 2018

The Most Improved Performance in Complaint Handling in 2017 PRIMA Network

Quality Recognition Award with STP rate 99.23%

J.P. Morgan

STP Award from Citibank with achieving STP rate of 95%

Citibank

STP Award with achievement of STP rate of 98%

SCB

STP Award with achievement of 95% STP rate BONY

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Table of Contents Key Highlights Management Reports Company Profile 8-45 46-71 72-121 Approach Method and About the Annual Report Negation and Limitation of Responsibility 1