Evaluation of quality with risk assessment using Kano model
and FMEA in Indonesia airline services
by Nia Budi Puspitasari
Submission date: 08-Jun-2022 07:46AM (UTC+0700) Submission ID: 1852591994
File name: pitasari_2018_IOP_Conf._Ser.__Earth_Environ._Sci._195_012074.pdf (951.02K) Word count: 6769
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