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Integrated Marketing Communication Approaches on the Environmental Issue of Recycling: A Collection of Secondary and Primary Research to Analyze Trends in College Students Recycling Attitudes and Behaviors and The Conduction of an IMC Campaign to Premote Recycling in Highland Square, Specifically - SMBHC Thesis Repository

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Highland Square is within the curbside recycling limits, but the complex chooses to use Republic Services instead of the City of Oxford. As the study was repeated, a trend was discovered - the rat's brain activity decreased the more it was exposed to the maze, the way to the chocolate had become routine.

Figure 1 A Curbside Recycling Zones
Figure 1 A Curbside Recycling Zones

THE CONSUMER EXPERIENCE GAP MODEL

Gaps/deficiencies occur when there is miscommunication about the customer's needs and wants and about the delivery of the service. The gap between the service quality specification and the delivery of service characterizes the Delivery Gap, which evaluates the skills of the employees.

Figure 2 A Consumer Experience Gap Model
Figure 2 A Consumer Experience Gap Model

SECONDARY RESEARCH: COLLEGE ATTITUDES AND BEHAVIORS ON RECYCLING

The data collected from the survey is displayed in Figure 3 A University of Idaho at Moscow Recycling Survey. If the data results provided from this survey are used to predict recycling attitudes and behaviors in off-campus residents living in Oxford, it can be concluded that the majority of Highland Square residents will benefit from the offered recycling services.

Figure 3 A University of Idaho at Moscow Recycling Survey
Figure 3 A University of Idaho at Moscow Recycling Survey

PRIMARY RESEARCH: OBSERVATIONAL RESEARCH

The observer studied the college students' recycling actions in the lobby as they disposed of trash in the Lamar lobby. The results of the observational research are shown in the following records, Table 1 University of Mississippi Observational Research.

Figure 4 A University of Mississippi Collection Bin
Figure 4 A University of Mississippi Collection Bin

PRIMARY RESEARCH: SURVEY ADMINISTERED TO UNIVERSITY OF MISSISSIPPI STUDENTS

  • Do you attend the University of Mississippi
  • What is your classification?
  • What gender are you?
  • What political party do you most closely relate to?
  • Which of the following responses best describes your recycling behavior?
  • What state do you consider home?
  • What method of recycling is offered in your hometown?
  • Which of these statements best describes your attitude to recycling in your hometown?
  • In your hometown, how often do you recycle the following?
  • What obstacles, if any, keep you from recycling on the University of Mississippi campus?
  • Which of these statements best describes your attitude to recycling on the University of Mississippi campus?
  • On the University of Mississippi campus how often do you recycle the following?
  • Where do you reside in Oxford, MS?
  • Which recycling service is offered in your current living location?
  • What obstacles, if any, keep you from recycling in your current living location?
  • Which statement best describes your attitude to recycling in your current living location?
  • In your current living location, how often do you recycle the following?
  • Which of the following would encourage you to increase your recycling participation? Choose all that apply
  • List in rank order the method of communication you would most likely receive recycling messages from companies or

The survey leader sent the link to her personal Facebook page and shared the link in Facebook groups including Ole Miss Class of 2015, and Kappa Sisters Delta Rho. A number of respondents shared the survey and helped ensure that the survey reached a broader group of UM students. I didn't recycle before I went to the University of Mississippi, but I did after I got to college.

Text Answer Arizona Arkansas Arkansas ARKANSAS Arkansas California California Colorado Connecticut Florida Florida florida GA GA GA Georgia Georgia Georgia Georgia Georgia Georgia Illinois Indiana Kentucky Louisiana Louisiana Louisiana Louisiana Louisiana Louisiana Maryland Maryland Michigan Mississippi Mississippi Mississippi Mississippi mississippi Mississippi Mississippi. Mississippi Mississippi Mississippi mississippi missouri Missouri Missouri mo MS MS MS Ms MS MS MS NC nebraska Nevada North Carolina North Carolina North Carolina North Carolina North Carolina South Carolina Tennessee Tennessee Tennessee Tennessee Tennessee Tennessee Texas Texas Texas Texas Texas Texas Texas Texas Texas Texas Texas Texas TN VA Virginia Virginia. Which of these statements best describes your attitude toward recycling on the University of Mississippi campus.

Off campus in an apartment or condominium complex (please identify by the name of the complex, e.g. Off Campus in an apartment or condominium complex (please identify by the name of the complex, e.g. Highland Square, Retreat, etc.) ).

Table 2 University of Mississippi Survey Administration Information
Table 2 University of Mississippi Survey Administration Information

What reasons motivate you to recycle? 1 being not at all and 7 being highly motivates

The analysis of first-year students based on their current residential location revealed that more than half of first-year students were unaware of the recycling services offered. 45% of junior participants were unsure of the recycling services offered in their current lives. Barriers that prevented people from recycling at their current location included no recycling services available 58%, recycling bins being in an inconvenient location 26%, but this was not the case.

Based on hometown recycling methods, seniors reported that 74% had curbside services, 12% had municipal recycling containers, 12% were unsure of the services offered in their hometown, and 3% had no recycling services. Based on hometown statistics for the super seniors, municipal recycling containers were available to one respondent and the other was unsure of the recycling services offered. The super seniors lived off campus in private rented houses where curbside recycling services were offered or he/she was unaware of the services offered.

Of those living in a complex, 75% knew recycling services were not offered and 25% were unsure about recycling services. One participant was unsure of the services offered and the other knew there were no recycling services. Those who lived in off-campus complexes are split - 53% knew no service was offered and 47% were unsure if recycling services were available.

Figure 5 B Classification of University of Mississippi Survey
Figure 5 B Classification of University of Mississippi Survey

PRIMARY RESEARCH: SURVEY ADMINISTERED TO HIGHLAND SQUARE RESIDENTS

  • What obstacles, if any, keep you from recycling in Highland Square?
  • Which statement best describes your attitude to recycling in your current living location?
  • In your current living location, how often do you recycle the following?
  • Which of the following would encourage you to increase your recycling participation? Choose all that apply
  • List in rank order the method of communication you use most often to receive important messages from companies or
  • What reasons motivate you to recycle? 1 being not at all and 7 being highly motivates
  • What gender are you?
  • What is your classification?
  • What political party do you most closely relate to?
  • Which of the following responses best describes your overall recycling behavior?
  • What state do you consider home?
  • What method of recycling is offered in your hometown?
  • Which of these statements best describes your attitude to recycling in your hometown?
  • In your hometown, how often do you recycle the following?
  • What obstacles, if any, keep you from recycling on the University of Mississippi campus?
  • Which of these statements best describes your attitude to recycling on the University of Mississippi campus?
  • On the University of Mississippi campus how often do you recycle the following?

There seemed to be a collective desire to recycle in Highland Square, but the services were not available. There were no major differences between the data; the general attitude towards recycling was favorable and the desire for more recycling within Highland Square was concluded, regardless of political party. They express a desire for more recycling and suggest that Highland Square provide recycling services to do so.

The data shows that Northeastern residents participate in recycling in their hometowns as well as make an effort on campus, but currently do not recycle within Highland Square because there are no recycling services available. The emerging patterns of Southeast recycling attitudes and behaviors based on the results of the Highland Square survey show that recycling participation is most common when residents are in their hometown and curbside or community services are available. Like residents of the other regions, there is a desire for Highland Square to improve their recycling services, and their participation will increase.

Regardless of region, residents want more recycling services available in the Highland Square complex, and this will increase their participation based on their past recycling habits in their hometown and on campus, where they engage in recycling behaviors when possible and convenient. Some residents address the lack of services in Highland Square by taking his/her collected recycling to the Oxford Recycling Center on Molly Barr Road and sorting it there. The findings that appear to be most applicable to the study show that Highland Square residents do not recycle due to the lack of services.

Table 4 Highland Square Survey Administration Information
Table 4 Highland Square Survey Administration Information

PRIMARY RESEARCH: INTERVIEWS

Highland Square currently uses Republic Services they do not use us (the City of Oxford). We serve several student housing complexes, including The Links, but they don't want the bins to be present on the sideline, so they are not currently using the service to its full potential. We are not currently the service in Highland Square, but if they were to transfer to the City of Oxford, kerbside or communal services could be offered to Highland Square residents.

How much would it cost to get recycling bins for collection at Highland Square? Would there be a bulk discount if Highland Square bought bins for every home? Paper materials are turned into reusable resources, cardboard is turned into more cardboard products including cereal boxes and lightweight packaging, newspapers are turned into more newspapers, insulation materials, and McDonald drink carriers, recycled aluminum makes more aluminum products, steel cans create more steel products, and plastic becomes converted into clothing and reusable shopping bags, to name just a few applications of our recycling products.

When Grove Hill (the previous complex to Highland Square) was developed, it was built on individual yards.

Figure 7 A The City of Oxford Recycling Images
Figure 7 A The City of Oxford Recycling Images

CAMPAIGN OBJECTIVES

CAMPAIGN STRATEGY

Raising awareness within the Highland Square complex and achieving greater participation in recycling behavior will require a combination of media channels. Combining feedback from the Highland Square Survey, the University of Mississippi Survey, and consumer insights, the following benefits for using each medium are explained in Table 6 Media Benefits. A sign can be placed on the lawn at the Highland Square entrances the day before pickup.

This again builds community within Highland Square because athletic events where everyone is rooting for the same team bring people together. Switch waste services from Republic Services to City of Oxford Recycling for the Highland Square collector. Order side bins for each unit within Highland Square from City of Oxford Recycling.

Before fall 2015, Highland Square will distribute the recycling bins to each residential unit and place them in the kitchen of each unit. Can coolers will be placed at the headquarters to promote the use of aluminum cans instead of glass bottles and help raise recycling awareness in Highland Square. Evaluating the last semester of recycling participation and measuring Highland Square's satisfaction with recycling facilities.

Table 6 Media Benefits
Table 6 Media Benefits

CAMPAIGN BUDGET

The objectives and tasks budgeting approach would be more useful when analyzing the projected budget for Malësia Square for promotion costs. There are many different providers of advertising and promotional products; however, for the purposes of this study, Vistaprint, an. Note, if desired by the management of the Highland Square, an alternative company can be used to obtain the materials to carry out the campaign.

Table 8 Communal Dumpster Budget
Table 8 Communal Dumpster Budget

CAMPAIGN EXECUTION

It includes the material Oxford recycles and the collection day for Highland Square. The idea of ​​using the can cooler is to promote publicity for Highland Square and promote recycling within the complex. With recycling services being implemented in the fall 2015 semester, football and school spirits will be the focus to reach residents.

The can coolers are relevant to the target group and provide a reminder to recycle your can when you are done with it. The EZ Can Crusher will be a fun and engaging promotional tactic to attract residents. The EZ can crusher transforms aluminum cans from bulky, space-consuming to a 60% more compact form, allowing you to collect more in your recycling bin (recycling bins and recycling containers).

A Yeti cooler will be given away during the month of September with the slogan: “Yeti chills em', yet i crush em'” under the Crush Em' Rebs campaign. A cooler holds cold items, especially drinks that come in aluminum and plastic containers. The brand name of the cooler will highlight the campaign, as shown in Figure 11 G Yeti Cooler. By promoting the campaign message of recycling as something more than 'going green' or 'saving the planet', one could predict that all residents would be able to identify with the 'Crush Em' Rebs' idea and be reminded of previous recycling habits.

Figure 11 B Half Page Flyer
Figure 11 B Half Page Flyer

CAMPAIGN EVALUATION

With the campaign promoting awareness through Facebook and Instagram, the number of mentions and hashtags can indicate awareness.

Figure 12 A Sample Evaluation Survey
Figure 12 A Sample Evaluation Survey

CAMPAIGN LIMITATIONS

34;The Recycling Cycle: An Empirical Examination Of Consumer Waste Recycling And Recycling Shopping Behaviors." Journal Of Public Policy. 34;Voluntary Approaches To Solid Waste Management In Small Towns: A Case Study of Community Involvement in Household Hazardous Waste Recycling." Journal of Environmental Health. 34;Genbrugsspande og genbrugscontainere til salg." Genbrugsspande og containere til salg Recycling Supply Co.

Gambar

Figure 1 A Curbside Recycling Zones
Figure 1 B Northwest Recycling Zones
Figure 1 C Habit Loop
Figure 2 A Consumer Experience Gap Model
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Referensi

Dokumen terkait

Contents List of Figures and Tables vii Preface viii List of Contributors xi Introduction:Environment and Society in Contemporary Latin America 1 Fábio de Castro, Barbara

TABLE OF CONTENTS ACKNOWLEDGEMENTS III ABSTRACT V PUBLISHED CONTENT AND CONTRIBUTIONS VI TABLE OF CONTENTS VIII LIST OF FIGURES X LIST OF TABLES XII CHAPTER 1 1