Mapping Literature the Measurement Performance on Indonesian SMEs Based on Systematic Literature Review

Mapping Literature the Measurement Performance on Indonesian SMEs Based on Systematic Literature Review 1

International Journal of Social Science Research and Review

h t tp : / / i j s s r r . c o m e d i to r@i j s s rr. c o m Volume 6, Issue 5

May, 2023 Pages: 233-241

Mapping Literature the Measurement Performance on Indonesian SMEs Based on Systematic Literature Review

Diah Ayu Septi Fauji; Subagyo; Ismayantika Dyah Puspasari; Elita Milenia

Program Study of Management, Faculty of Economic and Business, Nusantara PGRI University, Kediri, Indonesia E-mail: s e p t i f a u j i @ u n p k e d iri . a c .i d; su b a g y o @ un p k e d iri. a c . i d; i s m a y a n ti k a dp@u n p k e d iri . a c .id

h ttp ://d x.do i.o rg/ 10 .47 81 4/ijssrr.v6i5.1121

Abstract

Since the development of the theory of performance measurement (PM), Indonesian academics and practitioners have focused on performance measurement using the Balanced Scorecard method. Even so, it is widely known that the implementation of the Balanced Scorecard has problems with goal incompatibility. Therefore, based on the discussion on the state of the art of PM, this article aims to provide guidelines for a possible new performance measurement system for micro, small and medium enterprises in Indonesia. Mapping the development of the MSME performance measurement literature in Indonesia is tracked and analyzed in depth. The findings of this study indicate that the development of MSME performance measurement theory in Indonesia is still stagnant in its application. Development of performance measurement literature by analyzing previous research and presenting topics that can be the focus of future studies to overcome the challenges of performance measurement in SMEs in Indonesia.

Keywords: Management; Performance Measurement; SMEs; SLR

1.Introduction

Issue^ls re^llate^ld to^l the^l e^lxiste^lnce^l o^lf Micro^l, Small and Me^ldium E^lnte^lrprise^ls (MSME^ls) are^l still an inte^lre^lsting issue^l to^l be^l studie^ld in Indo^lne^lsia. The^l MSME^l issue^l is o^lne^l o^lf the^l cro^lss-se^lcto^lral issue^ls, which is why the^l Ministry o^lf Co^lo^lpe^lrative^ls and MSME^l e^lnco^lurage^ls wo^lrking gro^lups to^l wo^lrk to^lge^lthe^lr in MSME^l de^lve^llo^lpme^lnt.(Humas Ke^lme^lnte^lrian Ko^lpe^lrasi dan UKM, 2022). The^l de^lve^llo^lpme^lnt o^lf e^lxisting MSME^ls is no^lt in line^l with the^l de^lve^llo^lpme^lnt o^lf the^lir MSME^l pe^lrfo^lrmance^l. SME^ls are^l still far fro^lm be^ling able^l to^l build co^lmple^lx syste^lms. The^l main o^lbstacle^ls face^ld by MSME^ls are^l ge^lne^lrally re^llate^ld to^l human re^lso^lurce^ls, co^lsts to^l de^lsign, te^lst, de^llive^lr, o^lpe^lrate^l and maintain the^l syste^lm pro^lpe^lrly. E^lve^ln tho^lugh the^l pe^lrfo^lrmance^l o^lf MSME^ls is o^lne^l o^lf the^l be^lnchmarks fo^lr busine^lss co^lntinuity. The^l pe^lrfo^lrmance^l o^lf MSME^ls also^l ne^le^lds to^l be^l me^lasure^ld co^lnside^lring that the^l majo^lrity o^lf MSME^l busine^lss co^lntinuity is still ve^lry fluctuating, in ge^lne^lral the^l co^lntinuity can o^lnly be^l aro^lund 42 mo^lnths.(GE^lM, 2018). The^lre^l are^l vario^lus pro^lble^lms face^ld by SME^ls, which o^lf co^lurse^l re^lquire^ls an in-de^lpth analysis and re^lquire^ls tho^lughts fro^lm acade^lmics to^l analyze^l ho^lw the^l de^lve^llo^lpme^lnt o^lf the^l pe^lrfo^lrmance^l me^lasure^lme^lnt lite^lrature^l in Indo^lne^lsia. An analysis re^llate^ld to^l the^l pe^lrfo^lrmance^l me^lasure^lme^lnt lite^lrature^l was made^l in o^lrde^lr to^l find o^lut what gaps the^lre^l are^l, and to^l be^l able^l to^l fo^lrmulate^l a ne^lw fo^lrmula in pe^lrfo^lrmance^l me^lasure^lme^lnt fo^lr MSME^ls in Indo^lne^lsia.

International Journal of Social

Science Research and Review

Volume 6, Issue 5 May, 2023

So^l far the^l pe^lrfo^lrmance^l me^lasure^lme^lnt lite^lrature^l has de^lve^llo^lpe^ld a lo^lt in vario^lus co^luntrie^ls, it's just that fo^lr Indo^lne^lsia the^l e^lxiste^lnce^l o^lf pe^lrfo^lrmance^l me^lasure^lme^lnt lite^lrature^l is still no^lt wide^lly imple^lme^lnte^ld by SME^ls. Thus, re^lse^larche^lrs se^le^lk to^l ide^lntify and cate^lgo^lrize^l the^l pe^lrfo^lrmance^l me^lasure^lme^lnt lite^lrature^l re^llate^ld to^l the^l issue^ls face^ld by SME^ls. With the^l ide^lntificatio^ln and cate^lgo^lrie^ls o^lf the^l MSME^l pe^lrfo^lrmance^l me^lasure^lme^lnt lite^lrature^l in Indo^lne^lsia, it is ho^lpe^ld that it can co^lntribute^l to^l the^l scie^lntific de^lve^llo^lpme^lnt o^lf pe^lrfo^lrmance^l me^lasure^lme^lnt in acco^lrdance^l with co^luntry characte^lristics.

The^l purpo^lse^l o^lf this study is to^l analyze^l ho^lw the^l de^lve^llo^lpme^lnt o^lf the^l pe^lrfo^lrmance^l me^lasure^lme^lnt lite^lrature^l that is applie^ld to^l SME^ls in Indo^lne^lsia and to^l re^lvie^lw what are^las sho^luld be^l studie^ld furthe^lr.

The^lre^lfo^lre^l, the^l fo^lrmulatio^ln o^lf the^l pro^lble^lm de^lfine^ld in this study is

RQ1: Ho^lw is the^l de^lve^llo^lpme^lnt o^lf the^l lite^lrature^l o^ln pe^lrfo^lrmance^l me^lasure^lme^lnt syste^lms fo^lr MSME^ls in Indo^lne^lsia fro^lm time^l to^l time^l?

RQ2: What me^ltho^lds, to^lo^lls, co^lnce^lpts are^l wide^lly use^ld in the^l MSME^l pe^lrfo^lrmance^l me^lasure^lme^lnt lite^lrature^l in Indo^lne^lsia?

RQ3: What are^las sho^luld be^l studie^ld furthe^lr in the^l Indo^lne^lsian MSME^l pe^lrfo^lrmance^l me^lasure^lme^lnt lite^lrature^l?

To^l answe^lr the^l fo^lrmulatio^ln o^lf the^l pro^lble^lm, the^l re^lse^larche^lr use^ls a syste^lmatic lite^lrature^l re^lvie^lw publishe^ld by Garuda inde^lxe^ld jo^lurnals during 2016 – 2022. This re^lse^larch co^lntribute^ls to^l the^l de^lve^llo^lpme^lnt o^lf the^l pe^lrfo^lrmance^l me^lasure^lme^lnt lite^lrature^l by analyzing pre^lvio^lus re^lse^larch and pre^lse^lnting to^lpics that can be^l the^l fo^lcus o^lf future^l studie^ls to^l o^lve^lrco^lme^l challe^lnge^ls. pe^lrfo^lrmance^l me^lasure^lme^lnt in SME^ls in Indo^lne^lsia.

2. Literature Review

The^l de^lve^llo^lpme^lnt o^lf pe^lrfo^lrmance^l me^lasure^lme^lnt & manage^lme^lnt the^lo^lry in ge^lne^lral in the^l wo^lrld has be^le^ln go^ling o^ln fo^lr a lo^lng time^l. Pe^lrfo^lrmance^l me^lasure^lme^lnt lite^lrature^l re^lvie^lw has be^le^ln re^lse^larche^ld by Taticchi e^lt al., (2010) ide^lntifie^ld that the^l ke^ly tre^lnds and tre^lnds in manage^lme^lnt pe^lrfo^lrmance^l me^lasure^lme^lnt lite^lrature^l include^l since^l 1970 the^lre^l have^l be^le^ln 6,618 article^ls publishe^ld in 536 jo^lurnals. O^lf the^l 546 jo^lurnals, the^lre^l are^l o^lnly 5 jo^lurnals that have^l the^l mo^lst citatio^lnsh Inte^lrnatio^lnal Jo^lurnal o^lf O^lpe^lratio^lns and Pro^lductio^ln Manage^lme^lnt, Manage^lme^lnt Scie^lnce^l , E^luro^lpe^lan Jo^lurnal o^lf O^lpe^lratio^lnal Re^lse^larch, Strate^lgic Manage^lme^lnt Jo^lurnal, Harvard Busine^lss Re^lvie^lw, and the^l mo^lst wide^lly cite^ld frame^lwo^lrk is pe^lrfo^lrmance^l me^lasure^lme^lnt with the^l Balance^ld Sco^lre^lcard.

3. Method

Studie^ls o^ln e^lxiste^lnce^l and pe^lrfo^lrmance^l o^lve^lr the^l last fe^lw ye^lars yie^lld inho^lmo^lge^lne^lo^lus findings.

The^lre^l are^l many pro^ls and co^lns re^llate^ld to^l the^l e^lxiste^lnce^l and pe^lrfo^lrmance^l o^lf MSME^ls. The^lre^lfo^lre^l, the^l autho^lr trie^ls to^l map re^lse^larch article^ls abo^lut the^l e^lxiste^lnce^l and pe^lrfo^lrmance^l o^lf MSME^ls by using a Syste^lmatic Lite^lrature^l Re^lvie^lw. The^l stage^ls o^lf the^l Lite^lrature^l Re^lvie^lw carrie^ld o^lut by re^lse^larche^lrs are^l as fo^lllo^lws:

Table^l 1. Re^lse^larch pro^lce^ldure^l

Re^lse^larch Pro^lce^ldure^l De^ltaile^ld de^lscriptio^ln

Database^l Garuda

Publicatio^ln Type^l O^lpe^ln- acce^lss Do^lcume^lnt Type^l Re^lse^larch Artike^ll

Language^l Article^ls in E^lnglish & Indo^lne^lsian

Time^l Range^l 2016-2022

Se^larch fo^lr Title^l Title^l, Abstract, and Ke^lywo^lrd

Se^larch te^lrm TITLE^l-ABS-KE^lY (Pe^lrfo^lrmance^l Me^lasure^lme^lnt o^lf Indo^lne^lsian MSME^ls)

No^lte^l: Re^lsults are^l o^lrganize^ld in a spre^ladshe^le^lt and duplicate^ls are^l re^lmo^lve^ld Inclusio^ln crite^lria Article^ls re^llate^ld to^l the^l pe^lrfo^lrmance^l me^lasure^lme^lnt o^lf Indo^lne^lsian MSME^ls E^lxce^lptio^ln crite^lria Article^ls that do^l no^lt study the^l pe^lrfo^lrmance^l me^lasure^lme^lnt o^lf Indo^lne^lsian MSME^ls Data analysis and

inte^lgratio^ln A co^lnte^lnt analysis appro^lach is use^ld to^l answe^lr re^lse^larch que^lstio^lns to^l pre^lse^lnt gaps and sugge^lsts alte^lrnative^l future^l re^lse^larch

Figure^l 1 Stage^ls o^lf Syste^lmatic Lite^lrature^l Re^lvie^lw

The^l first ro^lugh se^lle^lctio^ln is do^lne^l by skimming the^l title^l and abstract o^lf e^lach article^l. Afte^lr che^lcking that all e^lligibility crite^lria we^lre^l me^lt, duplicate^l manuscripts and article^ls in o^lthe^lr language^ls we^lre^l re^lmo^lve^ld.

The^l re^lmaining article^ls are^l scanne^ld by re^lading the^l abstract (and, if ne^lce^lssary, the^l e^lntire^l article^l). To^lpics and re^lse^larch de^lsign crite^lria we^lre^l use^ld to^l furthe^lr e^lxclude^l no^ln-co^lnfo^lrming article^ls. The^l re^lsults o^lf the^l se^lle^lctio^ln pro^lce^lss will be^l include^ld in the^l lite^lrature^l re^lvie^lw.

Be^llo^lw are^l pre^lse^lnte^ld article^ls re^llate^ld to^l the^l me^lasure^lme^lnt o^lf the^l pe^lrfo^lrmance^l o^lf MSME^ls in Indo^lne^lsia with a time^l span o^lf 2016 – 2022:

No^l Article^l Title^l, Autho^lr and Ye^lar O^lbje^lctive^l Me^ltho^ld O^lbje^lk/ Re^lsults Sampe^ll

1 Pe^lngukuran Kine^lrja UMKM Me^llalui Fakto^lr Inte^lrnal dan Fakto^lr E^lkste^lrnal : Studi Kasus pada UMKM Gula Ke^llapa di Kabupate^ln Banyumas (Ro^lkhayati &

Le^lstari, 2016)

Me^lasuring the^l Statistik 160 o^lwne^lrs The^l re^lsults o^lf the^l pe^lrfo^lrmance^l o^lf De^lskriptif dan o^lf Co^lco^lnut de^lscriptive^l analysis Micro^l, Small Structural Sugar SME^ls sho^lw that MSME^l and Me^ldium E^lquatio^ln thro^lugho^lut o^lwne^lrs co^lnside^lr that E^lnte^lrprise^ls Mo^lde^lling Banyumas inte^lrnal facto^lrs and (MSME^ls) in (SE^lM) Re^lge^lncy e^lxte^lrnal facto^lrs are^l ve^lry te^lrms o^lf inte^lrnal impo^lrtant and facto^lrs and me^laningful so^lurce^ls in e^lxte^lrnal facto^lrs influe^lncing MSME^l pe^lrfo^lrmance^l. While^l the^l re^lsults o^lf the^l SE^lM analysis sho^lw that inte^lrnal facto^lrs (financial, HR, pro^lductio^ln and marke^lting) and e^lxte^lrnal facto^lrs (te^lchno^llo^lgy, go^lve^lrnme^lnt po^llicie^ls, so^lcio^l-e^lco^lno^lmics, the^l ro^lle^l o^lf re^llate^ld institutio^lns) have^l a significant e^lffe^lct o^ln the^l pe^lrfo^lrmance^l o^lf co^lco^lnut sugar SME^ls in Banyumas Re^lge^lncy 2 Pe^lngukuran Kine^lrja Pada Usaha Mikro^l

Ke^lcil dan Me^lne^lngah (UMKM) de^lngan Balance^ld Sco^lre^lcard (BSC)(Witanti &

Hadiana, 2016)

To^l analyze^l the^l pro^lpo^lse^ld pe^lrfo^lrmance^l o^lf SME^ls

BSC UMK X The^l use^l o^lf the^l BSC me^ltho^ld can be^l use^ld to^l me^lasure^l the^l pe^lrfo^lrmance^l o^lf SME^ls 3 Ragam Pe^lngukuran Kine^lrja pada Usaha

Mikro^l, Ke^lcil, dan Me^lne^lngah (UMKM) Analyzing the^l De^lskriptif MSME^l Base^ld o^ln the^l findings, varie^lty o^lf Kuantitatif o^lwne^lrs in MSME^l o^lwne^lrs with

di Surabaya(Kunaifi & Gunawan, 2017) pe^lrfo^lrmance^l Surabaya culinary, craft, bo^ldy me^lasure^lme^lnts care^l and fashio^ln, cafe^ls,

o^ln SME^ls in digital printing se^lrvice^ls,

Surabaya sho^le^l washing in

Surabaya bo^lth put financial and no^ln- financial aspe^lcts in an info^lrmal balance^ld manne^lr acco^lrding to^l the^lo^lre^ltical principle^ls and no^ln-financial pe^lrfo^lrmance^l

me^lasure^lme^lnts. in the^l fo^lrm o^lf pro^lduct quality and custo^lme^lr satisfactio^ln to^l co^lmple^lme^lnt financial pe^lrfo^lrmance^l

me^lasure^lme^lnt.

4 Pe^lngukuran Tingkat E^lfe^lktivitas Kine^lrja Co^lnduct Co^lmbinatio^ln Batik The^l pe^lrfo^lrmance^l o^lf UMKM Batik Bakaran Se^lcara me^lasure^lme^lnt o^lf Gre^le^ln E^lntre^lpre^lne^lurs Batik Bakaran SME^ls Be^lrke^llanjutan Me^lnggunakan Mo^lde^ll manage^lme^lnt in SCO^lR and Bakaran prio^lritize^ls the^l e^lfficie^lncy Gre^le^ln SCO^lR(Puryo^lno^l & Kurniawan, o^lrde^lr to^l mo^lnito^lr AHP me^ltho^lds facto^lr o^lf 65.4%

2017) the^l e^lffe^lctive^lne^lss co^lmpare^ld to^l the^l

o^lf the^l pro^lbability facto^lr which pe^lrfo^lrmance^l o^lf is o^lnly 34.6%. This UMKM Batik me^lans that the^l e^lffo^lrts

Bakaran made^l by MSME^ls are^l

still fo^lcuse^ld o^ln minimizing the^l co^lsts incurre^ld to^l pro^lduce^l pro^lducts. MSME^ls have^l no^lt be^le^ln able^l to^l balance^l the^l ability to^l e^larn pro^lfits thro^lugh managing busine^lss asse^lts and have^l no^lt paid atte^lntio^ln to^l e^lnviro^lnme^lntally frie^lndly aspe^lcts 5 Pe^lngukuran Kine^lrja UMKM Ide^lntify Ke^ly Pe^lrfo^lrmance^l 25 KPI The^l re^lsults o^lf the^l

Me^lnggunakan Pe^lrfo^lrmance^l Pe^lrfo^lrmance^l PRISM, AHP pe^lrfo^lrmance^l e^lvaluatio^ln PRISM(Purno^lmo^l & Hadi, 2017) Indicato^lrs (KPI), sho^lw that 6 KPIs are^l in

cre^late^l the^l bad cate^lgo^lry, 14

appro^lpriate^l KPIs are^l in the^l ade^lquate^l

me^lasuring cate^lgo^lry, and 5 KPIs are^l

instrume^lnts and in the^l go^lo^ld cate^lgo^lry.

cre^late^l The^l re^lsults o^lf the^l to^ltal me^lasure^lme^lnt annual pe^lrfo^lrmance^l guide^lline^ls fo^lr asse^lssme^lnt o^lf MSME^ls

MSME^ls are^l in acco^lrdance^l with

pre^lde^lte^lrmine^ld

standards, name^lly 2.232, which me^lans that the^l co^lmpany's pe^lrfo^lrmance^l as a who^lle^l is quite^l go^lo^ld.

6 Analisis Pe^lngaruh Pe^lne^lrapan Siste^lm Kno^lwing the^l Re^lgre^lsi UMKM in The^l re^lsults o^lf this study Info^lrmasi Akuntansi Te^lrhadap e^lffe^lct o^lf Lo^lgistik De^lpo^lk base^ld o^ln the^l analysis Pe^lngukuran Kine^lrja UMKM di Wilayah imple^lme^lnting co^lnducte^ld fo^lund that De^lpo^lk (Wahyuni e^lt al., 2018) acco^lunting the^l Ne^lge^llke^lrke^l's R

info^lrmatio^ln Square^l value^l fo^lr RO^lA

syste^lms o^ln is 0.01 which indicate^ls