The performance is coordinated through activities to direct and control the organization in the Department of Agricultural Engineering. This Quality Manual provides a description of the quality system used by the Quality Assurance Unit (QAU) of the Department of Agricultural Engineering.
INTRODUCTION
Scope of Quality Manual
Quality Manual Objectives
THE FOUNDATION OF QUALITY MANAGEMENT POLICY
Quality Policy
Development of IQAS integrated with QMS ISO 9001:2008 in education, research and community service. Be responsive to changes in the system of organizing educational activities, research and community service, while maintaining uniformity in the quality of products and services.
The Foundation of Quality Management Policy
All members and administrative staff of the department agreed to meet the quality standards according to their main duties and functions. Reviewing the effectiveness and efficiency of organizational performance, so the Department can support the improvement of the quality objectives of Universitas Brawijaya.
TERMS AND DEFINITIONS
Quality is the overall characteristics of the product that demonstrate its ability to meet the demands or requirements set by the customer (stakeholders), either explicitly (stated in the contract), or implied. Supporting institutions within the Department of Agricultural Engineering are institutions other than universities and faculties that support the implementation of educational or training services, including laboratories, Quality Assurance Units (QAU), Agricultural Engineering Student Association (HIMATETA), and Alumni Association of the Department of Agricultural Engineering.
QUALITY MANAGEMENT SYSTEM
Overview of Department of Agricultural Engineering
Ability to conduct research, exploration, development and application of science and technology in the field of agricultural engineering science. Able to follow the development of science and technology related to the field of agricultural engineering and biosystems.
Organization of Department of Agricultural Engineering
Able to develop knowledge, technology and/or art in the field of Agricultural Engineering or professional practice through research, to produce innovative and proven works. Able to solve the problems of science, technology and/or art in the field of Agricultural Engineering through an inter- or multi-disciplinary approach.
Vision, Mission and Objectives Department of Agricultural Engineering
The main tasks and functions and organizational coordination of the Department of Agricultural Engineering, in detail, can be seen in Appendix 1.
Main Process of Quality Management System in Department of Agriculture Engineering 16
The main process of BAE department as human resource training services in agricultural engineering includes new students, government, society and graduates as inputs. The research business process is carried out in the form of the preparation of the research roadmap and the integration of the completion of the final task into the major research roadmap (Figure 5). The business process of community service is carried out in the form of cooperation with agencies whose arrangements are carried out at the faculty level (Figure 6).
While managing services in the form of laboratory services in the Department of Agricultural Engineering. Staff development carried out in the Department of Agricultural Engineering includes the mapping of the competence of lecturers and employees, analysis of needs and quality improvement through work programs created annually. Based on these four things, a PDCA cycle is carried out through the planning outlined in the Budget Business Plan (BBA) presented to the faculty.
The determination and requirements of customers in accordance with the section of the Department of Agricultural Engineering, Faculty of Agricultural Technology, Universitas Brawijaya are shown in Table 1 below. Determination and requirements of customers in accordance with the section in the Department of Agricultural Engineering, Faculty of Agricultural Technology, Universitas Brawijaya. The document system at the Agricultural Engineering Department follows the university's document system, both in terms of the type of document and the codification system.
MANAGEMENT RESPONSIBILITY
- Management Commitment
- Customer Satisfaction
- Quality Policy
- Quality System Planning
- Responsibility, Authority and Communication
- Management Review
The institute's quality standards are prepared based on the standards of the National Accreditation Board of Higher Education (BAN_PT), with the aim of facilitating the implementation of majors or study programs in connection with accreditation. Guarantees that 90% of the main customers (students) are satisfied with the educational services provided. Recognition of the quality of the thesis by the authorities related to the topic of the thesis.
According to the organizational structure, the duties and functions of the Department of Agricultural Engineering (see sub-chapter 4.2), then the responsibilities and powers of each person are established in detail and clearly. In addition, in the implementation of the quality assurance system at the department level, the secretary of the Department has been appointed as a Representative Management (MR) who has the responsibility and authority to represent the Head of Department in the execution of daily quality assurance activities assisted by the Quality Assurance Unit (QAU) . The results of the management review will be presented to all lecturers and academic support staff during regular meetings of the department.
The output of the QMS review must be recorded and communicated to all lecturers and employees in the Department of Agricultural Engineering.
RESOURCE MANAGEMENT
- The provision of resources
- Human Resources
- Infrastructure and Work Environment (Campus)
- The Academic Atmosphere
As a result of the review of the quality management system, the head of department must follow up to improve the performance of the QMS and its process. RESOURCE MANAGEMENT 6.1 Provision of resources. implementation, purchase, acceptance, storage, protection, installation, use and maintenance. Equipment must be regularly maintained so that it is always ready when needed.
Measuring equipment must be calibrated regularly so that the accuracy and validity of measurement results are guaranteed. Facilities, infrastructure and government property that are damaged and cannot be used must be managed in accordance with applicable rules. Department of Agricultural Engineering guarantees the implementation of academic freedom, academic pulpit and scientific autonomy.
The Department of Agricultural Engineering must document that the working environment and the atmosphere on campus are evaluated at regular intervals, as well as documentation for measures in relation to this matter.
REALIZATION OF EDUCATIONAL SERVICES
- Planning of Service Program
- Research and Community Service
- Student related processes
- Determination of requirements related to education, research and community service
- Review of Teaching and learning process related requirement
- Student Communication
- Design and development of Curriculum
- Curriculum planning
- Design and Development Inputs
- Design and Development Output
- Design and development review
- Design and development verification
- Design and development validation
- Control of design and curriculum changes
- Curriculum Development Stages
- Purchase
- Purchase process
- Purchase information
- Purchase verification
- Terms of education services
- Control of provisions
- Process validation
- Identification and traceability
- Customer properties
- Preservation
- Control of monitoring and measurement tools
Realization of research and community service must increase the competence of the academic community and produce outputs in the form of scientific publications, textbooks, intellectual property rights, technology packages or science and technology innovations used by the community. The Head of Department must consider curriculum design and development for the benefit of students. Design control activities must be compatible with the purpose and duration of the educational service.
Procedures should ensure that the instructional material complies with the requirements of the instructions. The review of each subject should include an effective assessment of the entire curriculum and notes should be taken. Determining the competence of graduates (service clients) is determined by the University, the Department and the community as stakeholders.
(c) learning modes/strategies to implement; (d) and the location (semester location) of a learning activity to be performed; and (e) comparison of overall study load in a semester.
MEASUREMENT, ANALYSIS AND QUALITY IMPROVEMENT
- General
- Monitoring and Measurement
- Customer Satisfaction
- Audit Internal
- Process Monitoring and Measurement
- Monitoring and Measurement of Education Services
- Monitoring and Measurement Data Analysis
- Quality Improvement
- Continuous Improvement
- Corrective Action
- Precautions
The Department of Agricultural Engineering analyzes the collected data and information, using available analytical methods (eg SWOT) and at the same time provides accepted problem solving. Statistical analysis for various metrics such as performance indicators, dropout numbers, achievement data, customer satisfaction and trend analysis can help ensure the effectiveness of the process control that is part of the quality management system. Data analysis is performed from different sources to compare the performance of quality management systems and educational processes to identify areas of improvement.
Department of Agricultural Engineering improves the effectiveness of quality management system and education process on an ongoing basis by encouraging staff to identify and implement service improvement efforts in accordance with their scope. The Department of Agricultural Engineering sets out manual procedures (documented procedures) to carry out corrective actions identified from the analysis of the causes of incompatibility and increased opportunities. Corrective steps are taken to eliminate discrepancies that occur during the implementation of the quality management system and the process of providing customer service.
The Department of Agricultural Engineering defines manual procedures (documented procedures) for performing preliminary actions resulting from the analysis of possible inconsistencies.
Assist the head of department's tasks with implementation and improvement of professional quality. Coordinate with department manager and department secretary when preparing plans and work programs related to the educational area. Preparation of a report on the performance results of the education as a responsibility for the performance of tasks to the head of department.
Assistance to the department's administrative coordinator and treasurer in the maintenance and inventory of the department's facilities and infrastructure. Play a role in researching, accommodating, and directing student preferences at the major level to the department head. Assist the Department Head and/or Department Secretary in the socialization and implementation of QAU documents.
Carry out coordination, monitoring and evaluation of the implementation of tasks performed by KLU staff.
IQAS Checklist with ISO 9001:2008
Has the organization identified the quality records necessary to provide evidence of compliance with performance? Has the organization identified the functions and their interrelationships to facilitate the effectiveness of quality management. Whether the organization has established a systematic stage of design and development review and whether it has been carried out in accordance with planned arrangements (see 7.3.1).
Has the organization identified the product in a way that is appropriate for all phases of product realization? Has the organization identified the status of the product in relation to monitoring and measurement requirements at all stages of product realization. Whether the organization controls and records the unique identification of the product if traceability is a defined requirement (see 4.2.4).
If the customer's property is lost, damaged or found unusable, has the organization reported the matter to the customer? Has the organization implemented appropriate methods for monitoring and measuring quality management system processes. Has the organization planned and managed the processes necessary to continuously improve the effectiveness of its QMS?
